Siemens SIMATIC IPC347E User manual

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SIMATIC
Industrial PC
SIMATIC IPC347E
Operating Instructions
09/2018
A
5E41134132-AE
Preface
Overview
1
Safety instructions
2
Installing and connecting the
device
3
Commissioning the device
4
Installing hardware
expansions
5
Device maintenance
6
Technical specifications
7
Appendix Motherboard
A
Appendix BIOS
B
Appendix The pin definition
of ATX power supply output
connector
C
Appendix Technical support
D
Appendix List of
abbreviations
E

Siemens AG
Division Digital Factory
Postfach 48 48
90026 NÜRNBERG
GERMANY
A5E41134132-AE
Ⓟ
09/2018 Subject to change
Copyright © Siemens AG 2018.
All rights reserved
Legal information
Warning notice system
This manual contains notices you have to observe in order to ensure your personal safety, as well as to prevent
damage to property. The notices referring to your personal safety are highlighted in the manual by a safety alert
symbol, notices referring only to property damage have no safety alert symbol. These notices shown below are
graded according to the degree of danger.
DANGER
indicates that death or severe personal injury will result if proper precautions are not taken.
WARNING
indicates that death or severe personal injury may result if proper precautions are not taken.
CAUTION
indicates that minor personal injury can result if proper precautions are not taken.
NOTICE
indicates that property damage can result if proper precautions are not taken.
If more than one degree of danger is present, the warning notice representing the highest degree of danger will
be used. A notice warning of injury to persons with a safety alert symbol may also include a warning relating to
property damage.
Qualified Personnel
The product/system described in this documentation may be operated only by
personnel qualified
for the specific
task in accordance with the relevant documentation, in particular its warning notices and safety instructions.
Qualified personnel are those who, based on their training and experience, are capable of identifying risks and
avoiding potential hazards when working with these products/systems.
Proper use of Siemens products
Note the following:
WARNING
Siemens products may only be used for the applications described in the catalog and in the relevant technical
documentation. If products and components from other manufacturers are used, these must be recommended
or approved by Siemens. Proper transport, storage, installation, assembly, commissioning, operation and
maintenance are required to ensure that the products operate safely and without any problems. The permissible
ambient conditions must be complied with. The information in the relevant documentation must be observed.
Trademarks
All names identified by ® are registered trademarks of Siemens AG. The remaining trademarks in this publication
may be trademarks whose use by third parties for their own purposes could violate the rights of the owner.
Disclaimer of Liability
We have reviewed the contents of this publication to ensure consistency with the hardware and software
described. Since variance cannot be precluded entirely, we cannot guarantee full consistency. However, the
information in this publication is reviewed regularly and any necessary corrections are included in subsequent
editions.

SIMATIC IPC347E
Operating Instructions, 09/2018, A5E41134132-AE 3
Preface
Purpose of the Operating Instructions
This operating instruction contains all the information you need for commissioning and
operating SIMATIC IPC347E.
This operating instruction is intended for the following personnel:
●programming and testing personnel who commission the device and connect it with the
peripheral equipment.
●service and maintenance personnel who install add-ons or carry out fault/error analyses.
Validity of the Operating Instructions
These operating instructions are valid for all supplied versions of the SIMATIC IPC347E.
The updates of the document will be published on the Siemens technical support
(https://support.industry.siemens.com).
Conventions
The terms "PC" or "device" are sometimes used in place of the product name SIMATIC
IPC347E in these operating instructions.
Basic knowledge required
Knowledge of personal computers and Microsoft operating systems is required.
General knowledge of automation control engineering is recommended.
Position in the information landscape
The documentation for the SIMATIC IPC347E includes the following sections:
●SIMATIC IPC347E, Quick Install Guide
●SIMATIC IPC347E, Important Notes Product Information
●SIMATIC IPC347E, Operating Instructions
The Quick Install Guide and the "Documentation and Drivers" DVD are in the accessory box
supplied with the product. The Operating Instructions is part of the "Documentation and
Drivers" DVD.
For further instructions on how to handle the software, refer to the corresponding
documentation.

Preface
SIMATIC IPC347E
4Operating Instructions, 09/2018, A5E41134132-AE
History
Currently released versions of these operating instructions.
Table 1 Versions for the IPC347E
Version
Comments
02/2016
The first edition
08/2017
The second edition
10/2017
The third edition
07/2018
Add the workaround for the Windows boot problem caused by SATA selection.
09/2018
Add the information that complies with UL61010.

SIMATIC IPC347E
Operating Instructions, 09/2018, A5E41134132-AE 5
Table of contents
Preface................................................................................................................................... 3
1 Overview ................................................................................................................................ 9
1.1 Product description.............................................................................................................. 9
1.2 Design of the device.......................................................................................................... 11
1.2.1 Exterior design .................................................................................................................. 11
1.2.2 Operator controls............................................................................................................... 15
2 Safety instructions...................................................................................................................17
2.1 Security information........................................................................................................... 17
2.2 General safety instructions ................................................................................................ 18
2.3 Headphones...................................................................................................................... 21
2.4 Notes on use..................................................................................................................... 22
3 Installing and connecting the device ...........................................................................................25
3.1 Preparing for installation.................................................................................................... 25
3.1.1 Checking the delivery package .......................................................................................... 25
3.1.2 Device identification data................................................................................................... 26
3.2 Installing the device........................................................................................................... 28
3.2.1 Installation information....................................................................................................... 28
3.2.2 Mounting location and position........................................................................................... 29
3.3 Connecting the device....................................................................................................... 31
3.3.1 Connection information...................................................................................................... 31
3.3.2 Connecting the function earth............................................................................................ 32
3.3.3 Connecting the power supply............................................................................................. 33
3.3.4 Connecting the device to networks .................................................................................... 35
3.3.5 Dual-monitoring................................................................................................................. 36
4 Commissioning the device ........................................................................................................37
4.1 Requirements for commissioning....................................................................................... 37
4.2 Initial commissioning ......................................................................................................... 37
4.3 Switching off the device..................................................................................................... 38
5 Installing hardware expansions..................................................................................................41
5.1 Opening the device............................................................................................................ 41
5.2 Expansion cards................................................................................................................ 42
5.2.1 Notes on the expansion cards............................................................................................ 42
5.2.2 Installing expansion cards ................................................................................................. 43
5.3 Disk drives ........................................................................................................................ 45
5.3.1 Installation options for drives ............................................................................................. 45
5.3.2 Removing the drive module............................................................................................... 45
5.3.3 Installing drives or hard disks............................................................................................. 46
5.3.4 Removing and installing internal hard disks ....................................................................... 48

Table of contents
SIMATIC IPC347E
6Operating Instructions, 09/2018, A5E41134132-AE
6 Device maintenance................................................................................................................ 49
6.1 Repair information..............................................................................................................49
6.2 Recycling and disposal.......................................................................................................50
6.3 Maintenance ......................................................................................................................51
6.3.1 Maintenance intervals.........................................................................................................51
6.3.2 Replacing filters..................................................................................................................51
6.3.3 Beep code..........................................................................................................................52
6.4 Removing and installing hardware components..................................................................53
6.4.1 Removing the device fan....................................................................................................53
6.4.2 Installing memory module...................................................................................................54
6.4.3 Replacing the backup battery .............................................................................................56
6.4.4 Removing the power supply ...............................................................................................57
6.4.5 Removing the motherboard ................................................................................................58
6.4.6 Replacing the processor.....................................................................................................58
6.5 Installing the software.........................................................................................................61
6.5.1 Source for installation of the operating system....................................................................61
6.5.2 Restoring the delivery state ................................................................................................61
6.5.3 Installing Windows..............................................................................................................64
6.5.3.1 Installation of Windows 7....................................................................................................64
6.5.4 Installing drivers and software ............................................................................................67
7 Technical specifications........................................................................................................... 69
7.1 Certificates and approvals..................................................................................................69
7.2 Guidelines and declarations ...............................................................................................72
7.2.1 Electromagnetic compatibility .............................................................................................72
7.3 Dimension drawings...........................................................................................................72
7.3.1 Dimension drawing of the device ........................................................................................72
7.3.2 Dimensional drawings for the installation of expansion cards..............................................73
7.3.3 Dimension drawing for the use of telescopic rails................................................................74
7.4 Technical data....................................................................................................................74
7.4.1 General technical specifications .........................................................................................74
7.4.2 Power requirements of the components (maximum values) ................................................79
7.4.3 Basic power supply ............................................................................................................79
7.4.4 Telescopic rails ..................................................................................................................80
7.4.5 Power cable .......................................................................................................................80
7.5 BIOS description ................................................................................................................81
A Appendix Motherboard ............................................................................................................ 83
A.1 Motherboard general..........................................................................................................83
A.2 Jumpers.............................................................................................................................84
A.3 Internal Connector..............................................................................................................87
A.3.1 Fan connector ....................................................................................................................87
A.3.2 Front panel connector (F_Panel1 & F_Panel2)....................................................................88
A.3.3 Internal USB 2.0 connector (USB 2_56 & USB 2_78)..........................................................89
A.3.4 Internal RS-232 COM Connector (COM3 & COM4) ............................................................90
A.3.5 Internal DIO Connector (DIO1) ...........................................................................................91
A.3.6 Internal LPT Connector (LPT1 – Parallel Port) ....................................................................92

Table of contents
SIMATIC IPC347E
Operating Instructions, 09/2018, A5E41134132-AE 7
A.3.7 Internal USB 2.0 Vertical Connector (USB2_9) .................................................................. 93
A.3.8 ATX power 24-pin connector (EATX_PWR1) ..................................................................... 94
A.3.9 ATX Power 4-pin connector (EATX_PWR2)....................................................................... 95
A.3.10 Intel CPU socket(LGA1) .................................................................................................... 95
A.3.11 DDR3 Memory sockets...................................................................................................... 95
A.3.12 SATA 3.0/6.0 Gbps Port Connectors (SATA6G_1/ SATA6G_2/ SATA3G_3/
SATA3G_4)....................................................................................................................... 96
A.3.13 Battery socket ................................................................................................................... 96
A.4 Installing drivers ................................................................................................................ 97
A.4.1 Installing the drivers on Windows 7.................................................................................... 97
B Appendix BIOS .....................................................................................................................101
B.1 BIOS getting started .........................................................................................................101
B.2 Main setup .......................................................................................................................102
B.3 Advanced setup................................................................................................................104
B.4 Chipset setup ...................................................................................................................111
B.5 Boot Setup .......................................................................................................................115
B.6 Security setup ..................................................................................................................117
B.7 Save and Exit...................................................................................................................119
C Appendix The pin definition of ATX power supply output connector................................................121
D Appendix Technical support ....................................................................................................123
D.1 Service and support..........................................................................................................123
D.2 Problem solving................................................................................................................124
D.2.1 General information..........................................................................................................124
E Appendix List of abbreviations ................................................................................................. 127
Glossary ..............................................................................................................................133
Index...................................................................................................................................145

Table of contents
SIMATIC IPC347E
8Operating Instructions, 09/2018, A5E41134132-AE

SIMATIC IPC347E
Operating Instructions, 09/2018, A5E41134132-AE 9
Overview
1
1.1
Product description
The SIMATIC IPC347E is an industrial PC in 19" rack format design (4U).
●Powerful processors up to Intel Core i5 (4th generation)
●No additional dust protection measures required thanks to filter mat and overpressure
ventilation
●Robust all-metal enclosure
●Variety of interfaces
●Lockable front cover
●Prepared for mounting on telescopic rails

Overview
1.1 Product description
SIMATIC IPC347E
10 Operating Instructions, 09/2018, A5E41134132-AE
SIMATIC IPC347E configuration plan
Type •19" rack, 4 U
Mounting •support horizontal installation
Chipset •Intel® H81
CPU type •Intel® Pentium® Dual Core™ G3420 (2C/2T; 3.2 GHz; 3 MB cache)
•Intel® Core™ i5-4570S (4C/4T; 2.9 (3.6) GHz; 6 MB cache)
Memory •2 GB DDR3-1600
•4 GB DDR3-1600
•8 GB DDR3-1600
Hard Disk
Drive(HDD) or Solid
State Drive(SSD)
500 GB or 1 TB HDD, or 256 GB SSD
Drive bays •1 x 3.5" slot
•3 x 5.25" slot
Optical Driver •DVD-R/W
•Without
Operation System •Windows 7 Ultimate. Multi-Language (English version is preinstalled) 1, 64-Bit, SP1
•Without
Display
integrated graphic engine support up to 1920 x1200 pixels
Power Supply
100V to 240V AC
Expansion slot •4 x PCI
•1 x PCIe x 1; Gen2.0
•1 x PCIe x 8 (2 lanes); Gen2.0
•1 x PCIe x 16 ; Gen2.0
Interface 2 x USB 3.0 (rear), 5 x USB 2.0 (2x in the front, 2x in the rear, 1x internal), 2 x COM 2
(RS232/RS422/RS485), 2 x Ethernet (RJ45, 10/100/1000Mbit/s), 1 x VGA, 1 x DVI-D, 2 x PS/2,
Audio (line in, line out, mic)
Front LEDs
Power supply status, Hard disk status
1
More language packages are available on the recovery DVD. You can install them as your
need.
2
If you need interface extension, refer to the interface configuration in General technical
specifications
(Page 74).

Overview
1.2 Design of the device
SIMATIC IPC347E
Operating Instructions, 09/2018, A5E41134132-AE 11
1.2
Design of the device
1.2.1
Exterior design
Front view
①
Front left door
⑥
Front right door
②
Lock
⑦
Drive bays 2 x 5.25"
③
On/off button
⑧
Connections for
USB 2.0 devices, compat-
ible with USB 1.1
1
④
Connection for USB 2.0 devices,
compa
tible with USB 1.1 1
⑨
HDD status display
⑤
Drive bay
⑩
Power status display
1
Each USB port can be disabled/enabled separately by disabling/enabling the associated
U
SB port in BIOS. On how to disable/enable the USB port, see USB configuration in
A
dvanced setup (Page 104).
Display
Meaning
LED
Description
⑨
HDD Display for hard disk access
Off
No accessing
Green flashing
Accessing data
⑩
Power PC operating status display
Off
Hibernate, switched off or unplugged
Green
PC is in operation.
Green flashing
standby

Overview
1.2 Design of the device
SIMATIC IPC347E
12 Operating Instructions, 09/2018, A5E41134132-AE
Rear view
①
Power supply
②
Function earth
③
Air outlet
④
Interfaces
⑤
Extensible interface
⑥
Expansion slots for:
•
4 × PCI
•
1 × PCle × 1
•
1 × PCIe x 8 (2 lanes)
•
1 × PCIe x 16

Overview
1.2 Design of the device
SIMATIC IPC347E
Operating Instructions, 09/2018, A5E41134132-AE 13
Interfaces
①
Mouse Port
Connection for a PS/2 mouse
②
COM
Port 1 1
Serial interface 1 (V.24), 9
-pin D-sub socket
Default setting: RS-232/RS422/RS485.
③
VGA
Connection for monitor with VGA interface
④
LAN2
1
RJ
-45 Ethernet Port for 10/100/1000Mbps LAN, the MAC-Address is
listed in Component label.
⑤
LAN1
1
RJ‐45 Ethernet Port for 10/100/1000Mbps LAN, the MAC-Address is
listed in Component label.
⑥
Line i
n (blue)
Connection for analog audio source, 3.5 mm phono jack
⑦
Line out (green)
Connection for active speakers or headset, 3.5 mm phono jack
⑧
Microphone (pink)
Connection
for microphone, 3.5 mm phono jack
⑨
USB Port 1
2
Connections for USB 3.0 devic
es, compatible with USB 2.0/1.1
⑩
USB Port 2
2
Connections for USB 3.0 devices, compatible with USB 2.0/1.1
⑪
USB Port 4
2
Connections for USB 2.0 devices, compatible with USB 1.1
⑫
USB Port 3
2
Connections for USB 2.0 devices, compatible with USB 1.1
⑬
DVI‐D Port
Connection for CRT or LCD monitor with DVI interface
⑭
COM Port 2
2
Serial interface 1 (V.24), 9
-pin D-sub socket
Default setting: RS-232/RS422/RS485.
⑮
Keyboard port
Connection for a PS/2 keyboard
1
See the pin assignment below.
2
Each
of the USB port can be disabled/enabled separately by disabling/enabling its
associated USB port in BIOS. On how to disable the USB port, see USB configuration in
A
dvanced setup (Page 104).

Overview
1.2 Design of the device
SIMATIC IPC347E
14 Operating Instructions, 09/2018, A5E41134132-AE
Pin assignment for COM port 1 and 2
Pin
RS-232
RS-422
RS-485
1
DCD
422TX-
485TX-/485RX-
2
RXD
422RX+
3 TXD 422TX+ 485TX+/485RX+
4
DTR
422RX-
5
GND
GND
GND
6
DSR
7
RTS
8
CTS
9
RI
LAN port LED indications
Activity Link LED
Speed LED
Status
Description
Status
Description
Off
no link established
Off
link speed 10Mbps
Orange link established Red link speed 100Mbps
Blink
transferring data
Green
link speed 1Gbps
Power supply
The following figure shows the connector for the IPC347E power supply.

Overview
1.2 Design of the device
SIMATIC IPC347E
Operating Instructions, 09/2018, A5E41134132-AE 15
1.2.2
Operator controls
WARNING
No mains disconnection
The on/off button and on/off switch do not disconnect the device from the mains.
In the case of damage to the device, connecting cables or improper opening of the device,
there is a risk of fire and electric shock.
Always pull out the power plug when the device is not in use. Disconnect the device from
the network by additional measures, for example, with an isolating switch.
NOTICE
Make sure the disconnect devices main readily operable.
The MAINS plug or an appliance coupler of the apparatus is used as the disconnect device,
the disconnect device shall remain readily operable.
On/off switch
The following figure shows the location of the on/off switch.
①
On/off switch
On/off button
Note
The on/off button is only effective when the power supply is switched on via the on/off switch
at the rear of the dev
ice.

Overview
1.2 Design of the device
SIMATIC IPC347E
16 Operating Instructions, 09/2018, A5E41134132-AE
Note
The PC switches on automatically after the power recovers when "Power Failure Recovery"
is active.
Depending on the
"Power Failure Recovery" setting in BIOS, the PC switches on
automatically or you must press the on/off button on the front. T
he BIOS setting only
becomes effective when the device is without mains voltage for at least 10 seconds.
Automatic startup may endanger the operation of the machine or plant, for example, after a
power failure. Take this into account when designing the pla
nt.
The following figure shows the position of the on/off button at the front of the device.
The on/off/reset button
①has three functions:
•
Switch on the PC, press the on/off button once
shortly.
•
Shut down the operating system and switch off
PC, press the on/off button once shortly.1
•
Switch off PC without shutting down the
operating system, press for more than 4
seconds – hardware reset.
1
You can set this operation as shut down, sleep or hibernate in operating system.
NOTICE
Data loss
If the device is restarted by hardware reset, data in the main memory is deleted and the
data on the hard disk drive may be lost.
Perform a hardware reset only in the case of an emergency. Close all running programs.
Make sure that there is no more read or write access to drives and I/O before performing
the hardware reset.

SIMATIC IPC347E
Operating Instructions, 09/2018, A5E41134132-AE 17
Safety instructions
2
2.1
Security information
Siemens provides products and solutions with industrial security functions that support the
secure operation of plants, systems, machines and networks.
In order to protect plants, systems, machines and networks against cyber threats, it is
necessary to implement – and continuously maintain – a holistic, state-of-the-art industrial
security concept. Siemens' products and solutions constitute one element of such a concept.
Customers are responsible for preventing unauthorized access to their plants, systems,
machines and networks. Such systems, machines and components should only be
connected to an enterprise network or the internet if and to the extent such a connection is
necessary and only when appropriate security measures (e.g. firewalls and/or network
segmentation) are in place.
For additional information on industrial security measures that may be implemented, please
visit (https://www.siemens.com/industrialsecurity).
Siemens' products and solutions undergo continuous development to make them more
secure. Siemens strongly recommends that product updates are applied as soon as they are
available and that the latest product versions are used. Use of product versions that are no
longer supported, and failure to apply the latest updates may increase customers' exposure
to cyber threats.
To stay informed about product updates, subscribe to the Siemens Industrial Security RSS
Feed under (https://www.siemens.com/industrialsecurity).

Safety instructions
2.2 General safety instructions
SIMATIC IPC347E
18 Operating Instructions, 09/2018, A5E41134132-AE
2.2
General safety instructions
Fully disconnecting the device from mains voltage
WARNING
Risk of fire and electric shock
The on/off button and on/off switch do not fully disconnect the device from the main power
supply. If the device is switched off with the on/off switch, there remains a risk of electric
shock and fire hazard, for example, if the device or connection cables are damaged or if the
device is used improperly.
Always completely disconnect the device from the main power supply as follows before
performing work on the device or when the device will not be used over an extended period
of time.
•If the device is not mounted in a control cabinet: Shut down the operating system and
pull the power plug on the rear of the device.
•
If the device is mounted in a control cabinet: Shut down the operating system and switch
the AC circuit breaker to "Off".
•Properly connect the device to a protective conductor.
Devices in the control cabinet
WARNING
Life-threatening voltages are present with an open control cabinet
When you open the control cabinet, some areas or components might be carrying life-
threatening voltages.
If you touch these areas or components, electric shock might kill you.
Switch off the power supply to the cabinet before opening it.

Safety instructions
2.2 General safety instructions
SIMATIC IPC347E
Operating Instructions, 09/2018, A5E41134132-AE 19
System expansions
NOTICE
Damage to the device, machine or plant due to device and system expansions
Device and system expansions may contain faults and affect the entire device, machine or
plant.
Device and system expansions may violate safety rules and regulations regarding radio
interference suppression. If you install or replace device or sy
stem expansions and damage
your device, the warranty is voided.
Note the following:
•Only install device or system expansions designed for this device. Contact your
technical support team or the point of sale to find out which device and system
expansions are suitable for installation.
•Please observe the information on electromagnetic compatibility in the technical
specifications.
CAUTION
Fire hazard due to overheating of the device
Expansion cards generate additional heat. The device can overheat or cause a fire.
•Observe the safety and installation instructions for the expansion cards.
•If necessary, install the device in an enclosure that meets the requirements of
paragraphs 4.6 and 4.7.3 of the standards EN 60950-1:2006 and IEC/UL/EN/DIN-EN
60950-1.
NOTICE
Open Equipment
When the device is used in the area of Industrial Control Equipment in accordance with
UL61010-2-201, the device is classified as "Open equipment".
Open equipment must be installed within an enclosure which protects you from hazards,
including mechanical hazards, electrical shock and spread of fire.

Safety instructions
2.2 General safety instructions
SIMATIC IPC347E
20 Operating Instructions, 09/2018, A5E41134132-AE
Battery
WARNING
Risk of explosion and release of harmful substances
Improper handling of lithium batteries can result in an explosion of the batteries.
Explosion of lithium batteries and the released pollutants can cause serious physical injury.
Damaged batteries jeopardize the function of the device.
Note the following when handling lithium batteries:
•Replace used batteries in good time.
•Replace the lithium battery only with the type recommended by the manufactory. For
detailed information, refer to the section "Replacing the backup battery (Page 56)" in the
operating instructions.
•For any requirements on product maintenance, contact Siemens Technical support
(Page 123).
•Do not throw lithium batteries into fire, do not solder on the cell body, do not recharge,
do not open, do not short-circuit, do not reverse polarity, do not heat above 100°C and
protect from direct sunlight, moisture and condensation.
High frequency radiation
NOTICE
Unintentional operating situations
High frequency radiation, e.g. from a cellular phone, may interfere with device functions and
can cause malfunctions resulting in personal injury or material damage.
Avoid high-frequency radiation:
•Remove radiation sources from the environment of the device.
•Switch off radiating devices.
•Reduce the radio output of radiating devices.
•Please observe the information on electromagnetic compatibility in the technical
specifications.