Siemens HiNet LP5100 Instruction Manual

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Copyright © Siemens AG, 1999
All rights reserved.
HiNet is a trademark of Siemens Aktiengesellschaft.
All other brand and product names may be trademarks of their respective holders.
Siemens AG provides this documentation without any warranty of any kind, either implied or expressed, including, but
not limited to, the implied warranties of merchantability or fitness for a particular purpose.

Contents
Safety precautions
For your safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Protection of the telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Location of the telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Product information
About these operating instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Use as prescribed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Identifying marking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Echo effect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Notes and symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Product description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Display and operator’s controls
Display and dialog keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Dialing keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Programmable keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Control keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Setting into operation
Installing the telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Integrating the telephone into the communication environment . . . . . . . . . . .16
Filling out the labelling cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Operation
Operating principles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Incoming call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Outgoing call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Call forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Consultation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
DTMF tone dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
End of connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
Programming the function keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

Dialing aids . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
Settings
Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
Local functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
Audio Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Administration
Administration menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
Download . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83
Terminal reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90
Service Documentation
Diagnosis menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95
Supported network configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104
Annex
Menu overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107
Messages and alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .122
Default values for as-supplied condition . . . . . . . . . . . . . . . . . . . . . . . . . . . .126
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130

Safety precautions
5
Safety precautions
For your safety
The IP telephone HiNet LP5100 complies with the European stan-
dard EN 60 950 which deals with the safety of information technol-
ogy appliances including electronic office equipment. This device
has been designed with safety in mind, thus protecting both indi-
viduals and objects.
There is always the danger of small objects being swallowed by
young children. In the case of the HiNet LP5100, this applies in
particular to the connecting cord clip.
Please make sure that such items are not accessible to children.
●Use only the enclosed power supply together with the special
LAN cable.
●Never open the power supply enclosure.
Protection of the telephone
●The telephone must not be used in bathrooms, etc. as it is not
splashproof.
●Before connecting or pulling off the LAN cable or the headset
cord, pull the power plug out of the plug receptacle first.
Location of the telephone
● The telephone should be operated in a controlled environment
with an ambient temperature between 5 °C and 40 °C (41 °F
and 104 °F).
●To ensure good handsfree talking quality, the area in front of
the microphone (front right) should be kept clear. The opti-
mum handsfree distance is 20 in (50 cm).
●Do not install the telephone in a room where large quantities
of dust accumulate; this can considerably reduce the service
life of the telephone.
●Do not expose the telephone to direct sunlight or any other
source of heat, as this is liable to damage the electronic equip-
ment and the plastic casing.
●Do not operate the telephone in damp environments such as
bathrooms.

Product information
6
Product information
About these operating instructions
These operating instructions are meant to make it easier for you
to get to know the HiNet LP5100 and to use its functions. The in-
structions contain important information for a safe and proper op-
eration of the HiNet LP5100. Observing these instructions will
help to minimize any maloperation and downtimes as well as to
make use of the full range of features offered by this telephone in
a network environment.
These operating instructions shall be read and applied by every
person installing, operating or administrating the HiNet LP5100.
These operating instructions are laid out in a user-oriented man-
ner, which means that the you are led through the operation of the
HiNet LP5100 step by step –starting from the description of sim-
ple basic functions, continuing through the setting of all operating
parameters, and ending up in the special functions and adminis-
trative tasks at the end of the manual. The separate quick refer-
ence guide is meant to give you quick and reliable explanations
regarding frequently used functions.
Use as prescribed
The HiNet LP5100 telephone is a desktop unit designed for voice
transmission and for connection to LAN. It can be operated also
as a stand-alone unit. Any other use is regarded as not pre-
scribed.
Identifying marking
The identification details of your telephone are given on the name-
plate containing the exact product desgination and serial number
on the bottom of the base unit. Please have these data ready
whenever you are calling our service department in the case of
any trouble or defects on the unit itself.
For your own safety, please read the section dealing
with the safety precautions. Follow every detail of the in-
formation given there in order not to endanger yourself
and other persons, and to avoid any damages to the
unit.

Product information
7
Echo effect
If an echo is heard, which in certain cases can be quite severe,
this is normally due to the other client and is not a quality deficien-
cy of the IP Telephone (e.g. Netmeeting with unfavourably posi-
tioned loudspeakers/the microphone can cause a large amount of
feedback).
Service
In the case of any trouble or defects on the unit itself, please dial
the service number of your country.
The Siemens service department can only help you
with trouble or defects on the unit itself.
Should you have any questions regarding the opera-
tion, your specialist retailer or network administrator will
gladly help you with the right answers.
For any questions regarding the telephone connection,
please contact your network provider.

Product information
8
Notes and symbols
Safety
Any safety information or general information is shown as follows
in the present operating instructions:
Symbols
The operating steps of actions are shown as follows:
●Lift off the handset.
●Dial the required number.
●...
Listings may be identified by the following layout:
–Option A
–Option B
–...
The symbols located on the telephone keys are used to show the
individual operating steps or actions.
This sign stands for imminent dangers. Any nonobser-
vance of the safety information may lead to personal in-
juries or cause damages to the unit.
Information which is important for the proper use of the
unit is shown by this sign.
Symbol Meaning
 or 
page forward or backward in the menu
call the indicated menu, confirm a value, or the
highlighted function
G cancel the action

increase the value depending on the current
operating mode

reduce the value depending on the current ope-
rating mode

Product information
9
Product description
Overview
The IP telephone HiNet LP5100 has all the features of a modern
comfort telephone set. It is designed for the connection to a data
network, and it is not directly connected with an ISDN system or
to the PSTN.
You can make a telephone call as usual by means of the HiNet
LP5100 –the only difference being that you’re making it via a data
network. The telephone is equipped with an Ethernet interface so
that when using the TCP/IP protocol, you can make the telephone
calls both via your own intranet and via the worldwide internet.
The conformity to international standards, among others H.323,
makes video conferences via the LAN possible. The HiNet
LP5100 supports even other standard protocols, which optimizes
the data and voice transmission and simplifies the administration
of the unit. It is for example possible to download updates of
equipment software or extended features to the HiNet LP5100 via
the FTP server.
The HiNet LP5100 is provided with a two-line display and special
dialog keys enabling a user-friendly navigation through the menu
structure of the unit software. The great variety of features and the
user-programmable keys enable individual configurations of the
telephone to meet most requirements.
Features
–two-line alphanumerical display
–time and date indication
–handsfree talking and speakerphone
–repeat dialing and memory of the last 20 call numbers
–dialing with handset replaced
–menu texts in the national language
–16 user-programmable keys in two levels
–4 dialog keys for menu navigation
–selected dialing destination numbers storable to dialing keys
–display of the caller’s telephone number
–deflection, consultation, transfer, alternating, waiting
–call forwarding
–password protection for Administrator tasks
–variable ringer tone, volume and sequence

Product information
10
Layout of the telephone
1 handset
2 key block with 8 function keys
3 two-line display
4 dialing keypad
5 key block with 8 function keys
6 handsfree microphone
7 2 control keys
8 4 dialog keys

Product information
11
Standard package
The package of your IP telephone HiNet LP5100 contains the fol-
lowing items:
–IP phone HiNet LP5100
–Handset
–Handset cord
–LAN cable
–Power supply unit
–User Manual (not illustrated)
–CD ROM with detailed user documentation (not illustrated)
–Set of function key stickers (not illustrated)
–Sticker for emergency number

Display and operator’s controls
12
Display and operator’s controls
Display and dialog keys
The HiNet LP5100 is provided with a two-line display. In the nor-
mal operating mode, it displays the basic menu where you make
or receive telephone calls.
The basic menu shows in its first line the date and time, and the
way to enter the menu structure of the telephone in the second
line.
If you want to define settings, use the four dialog keys
 ,  ,
and G to navigate through the hierarchically built up menu
structure. The menu structure is nested into a maximum of three
levels. Within this structure, the first line shows the currently sel-
ected menu, the second line a menu item of that menu.
Dialing keypad
The dialing keypad of the HiNet LP5100 is labeled with digits, let-
ters and some special characters. You can key in letters and spe-
cial characters in the corresponding input mode by pressing the
corresponding key as often as is necessary until the required letter
or the required special character appears on the display.
Examples of letter inputs are the password, the user name, or FTP
download files and file paths respectively.
For example, if you want to enter the letter "R", press the key "7"
three times as "R" is at the third position. For the letter "U", press
the key "8" twice.
13:15
Page forward with
20.06.98
>

Display and operator’s controls
13
Programmable keys
The HiNet LP5100 is equipped with 16 user-programmable keys
in two levels, with four of these keys being preassigned in the first
level:
If you press one of these keys, the corresponding LED will go on
until the preprogrammed function is carried out.
If you call a key from the second level, press the "Shift" key first
and then the required function key.
Control keys
The two control keys  and  are located below the dialing key-
pad. Depending on the operating mode, you can vary the following
settings:
LED off
LED on
Operating mode  key  key
Receiving a call Reduce the volume
of the ringer tone
Increase the volume
of the ringer tone
Handsfree talking Reduce the volume
of the loudspeaker
in the base unit
Increase the volume
of the loudspeaker in
the base unit
Using the handset
to telephone
Reduce the volume
of the handset
loudspeaker
Increase the volume
of the handset
loudspeaker
Setting in the menu
"Service"/"Audio
Settings"
Adjust loudspeaker, handset, key click and
ringer volumes,
vary the sequence and melody of the
ringer tone

Setting into operation
14
Setting into operation
This chapter describes how to connect the individual elements of
the HiNet LP5100 with each other and how to set up the unit ready
for operation.
The network administrator is in charge of making the connection
to LAN and of setting of the ambient variables, as described in the
chapter "Settings".
Installing the telephone
Proceed as follows to connect the elements of the telephone with
each other:
●Latch the Western plug of the handset cord in the handset
receptacle.
●Latch the other end of the cord in the receptacle (3) on the
bottom of the telephone.
●Feed the cord through the guide channel in the base unit.
●Latch the LAN cord with the eight-pin Western plug (RJ 45) in
the receptacle (2) on the bottom of the telephone, and connect
with LAN.
●Feed the LAN cord through the guide channel in the base unit.
The two cable ends of the handset cord are equipped
with identical four-pin Western plugs (RJ 11).

Setting into operation
15
●Latch the four-pin Western plug (RJ 11) of the power supply
unit cord in the receptacle (1) on the bottom of the telephone.
●Feed the power supply unit cord through the guide channel in
the base unit.
The Western plugs of all cable connections must
audibly snap into place.

Setting into operation
16
Integrating the telephone into the communication environment
Since the HiNet LP5100 is managed as a data terminal unit within
an individual LAN, it must have an IP address like any other units
connected. Below you will find a description of how to integrate
your telephone into your communication environment. The HiNet
LP5100 can be operated both within a HiNet environment
(RC3000) and without a HiNet environment.
If you have any questions about the individual terms used or about
your LAN environment, please contact your network administra-
tor.
HiNet system with DHCP server
The HiNet LP5100 is factory-configured to have an IP address au-
tomatically assigned to it by the DHCP server as soon as it’s con-
nected to LAN.
After that, the display prompts you to enter the Administrator pass-
word:
If the HiNet password is not yet configured you will be prompted:
Following the entry of your own telephone number, the telephone
changes over to its normal operating mode (Basic menu). You can
now receive and make calls.
If an SNTP server is integrated into your HiNet environment, the
date and time are automatically loaded to the telephone. If there
is no SNTP server, you have to set the date and time manually.
For more details on this, please read the chapter "Settings".
Enter admin password
******
Enter the administrator
pasword and
confirm
Enter E164
_
Enter the telephone
number assigned to this
telephone set and use
Enter E164
1228
to confirm the input
number
Enter Hinet password
******
Enter the HiNet pasword
and
confirm
LP5100
Initialising...
Vxx.yy
>
13:15
Page forward with 20.06.98 >Basic menu

Setting into operation
17
HiNet system without DHCP server
If there is no DHCP server integrated into your HiNet environment,
you have to enter the IP address manually via your dialing keypad.
When DHCP is set off and the terminal does not have a configured
IP at start up, the screen "No IP address" is displayed. You have
to enter the admin menu and configure it manually. This will re-
quire a restart to take effect.
The following display will appear:
Having entered the IP address, you have to enter your own tele-
phone number:
If the HiNet password is not yet configured you will be prompted:
After your own telephone number has been entered, the telepho-
ne will change over to its normal operating mode (Basic menu).
You can now receive and make calls.
If there is an SNTP server integrated into your HiNet environment,
the date and time are automatically loaded to the telephone. If the-
re is no SNTP server, you have to set the date and time manually.
For more details on this, please read the chapter "Settings".
Enter admin password
******
Enter the administrator
pasword and
confirm
Enter IP Addr
000.000.000.000
Enter the IP address as-
signed to this telephone
and use
Enter IP Addr
128.098.053.008
to confirm the IP ad-
dress
Enter E164
_
Enter the telephone
number assigned to this
telephone and use
Enter E164
1228
to confirm the input
number
Enter Hinet password
******
Enter the HiNet pasword
and
confirm
LP5100
Initialising...
Vxx.yy
>
13:15
Page forward with
20.06.98
>Basic menu

Setting into operation
18
Filling out the labelling cards
To prepare the programmable keys, you can take out the two
labelling cards and write the names of those functions on them
which you aim to subsequently assign to the corresponding keys.
●Push forward the transparent foil cover of the labelling cards
and remove it.
●Take out the labelling cards and write the required names or
functions on it.
●Place the labelling cards in the recess and fix the transparent
foil cover into place.
Write the telephone numbers for fire and emergency on the fire/
emergency label and affix it to the matching recess on the telepho-
ne’s base unit.

Operation
19
Operation
Operating principles
The HiNet LP5100 offers all functions on the display in dialog
menus which are independent of status. With the four dialog keys
you can scroll through the individual functions, select the function
you require and activate it. At the same time, you can individually
assign function keys with convenience functions, such as selected
dialing, etc. or shortcuts for various functions.
Line allocation from the idle state is done by sending the block se-
lection after selecting the numbers to be dialed.
Standard telephone functions
Standard telephone functions are carried out in the normal way.
This means that the number is dialed by means of the keypad.
The dialing process allows the optional selection of a normal tele-
phone number (E.164 call number) or an internet protocol address
(IP address).
Dialing aids and convenience functions are initiated by means of
function keys which can be individually allocated.
Some examples for dialing aids and convenience functions:
–Repeat dialing
–Selected dialing
–Abbreviated dialing
–Handsfree operation
–Mute
The rest of the operation is carried out by means of dialog menus.

Operation
20
Convenience functions
–The equipment only offers those functions that can be activat-
ed in the current mode.
–Individual menu options for features appear or disappear in the
corresponding menu after activation/deactivation via the con-
figuration menu (intelligent menus).
–Only one function, rather than several functions, is offered at
any one time per display.
–For call-related functions, the most probable function in each
case is displayed first (default).
–The next most important functions in the priority list can be se-
lected by moving the cursor to the left or right of the default set-
ting to obtain the function with the fewest possible key strokes.
–An arrow symbol in the second display line points to additional
functions offered.
–As a rule, in idle mode no function is offered (zero prompt) in or-
der to avoid giving the user the impression that he has to select
an option. In this mode, the message "page forward with >" in
the second display line refers to the possibility of selecting a
function.
Function selection
As is normal in menu controls, a function is acknowledged with the
keys
 or  and confirmed, and then activated, with the
key. The "page forward with >" text in the second line for an addi-
tional range of functions is an optical reminder that there are other
functions which can be selected. In the idle mode, no menu op-
tions are offered (zero prompt).
At the end of the menu list the
 key goes to the beginning of the
list, and at the beginning of the list the
 key goes to the end of
the list.
As a reaction to the selection of a function using the
key, you
are led step by step through the call procedure until all parameters
have been entered.