Siemens ePen User manual

ePenTM
User Guide

AIntroduction
Dear customer,
Your hearing instruments are equipped with wireless
technology and can therefore be controlled by your
ePen™ remote control.
These instruction describes how to operate your
ePen remote control rapidly and easily.
Your Hearing Care Professional can answer any further
questions about instructions and proper use.
1
2

AA
2
3
4
5
6
7
8
9
11
10
Contents
Your ePen 4
Intended use 5
General notes on safety 6
Safety notes for batteries 8
Changing the batteries 9
Turning the remote control off 10
Turning your hearing instruments on and off 11
Adjusting the volume 12
Changing the program 13
Maintenance and care 14
Troubleshooting 15
Technical information 16
Disposal information 18
12
13
14
15
3

The remote control uses 1 AAA
battery.
1ePen tip with hidden con-
trol panel and volume func-
tion
2Battery compartment
3Volume control
4LED
5Hearing instruments on / off
6Program button
Your ePen
3
1
2
3
4
5
6
4

Intended use 4
This remote control is intended to operate hearing instru-
ments.
Read and follow the instructions of this user guide to
avoid injuries or damage to remote control.
Symbols:
Be aware of information marked with the warning symbol
WARNING, CAUTION or NOTICE!
WARNING points out a situation that could
lead to serious injuries,
CAUTION indicates a situation that could lead
to minor and moderate injuries.
NOTICE NOTICE indicates possible property
damage.
Advice and tips on how to handle your
hearing instrument better.
Instruction. Indicates that something has to
be done.
5

NOTICE
The remote control is sensitive to extreme heat, high
humidity, strong magnetic fields (> 0.1T), X-rays and
mechanical stress.
Do not expose the remote control to extreme tempera-

ture or high humidity.
Do not leave it in direct sunlight.

Do not immerse it in water.
Do not place it in a microwave oven.
WARNING
Wireless systems may interfere with measuring devices
and electronic equipment.
Do not use remote control in hospitals or airplanes.

Have the ePen tip closed in hospitals or airplanes.
Prior to use in conjunction with an electronic implant
or life supporting system, have the electromagnetic
compatibility verified.
WARNING
Risk in explosive environments, e.g. mining areas!
Don't use your hearing instruments and remote control

in areas where there is a danger of explosions.
General notes on safety
5
In some countries restrictions for the usage of wireless
equipment exist.
Refer to local authorities for further information.

6

5
General notes on safety
Siemens ePen remote control devices have been tested
by an European Notified Body of Medical Devices and
found not to cause interference with cardiac pacema-
kers that are manufactured and operated in compliance
with applicable safety standards provided worst-case
scenarios are avoided.
Therefore, they can be operated safely by, or within the
vicinity of individuals fitted with these pacemakers.
If you wear a pacemaker carry the remote control

with a safety distance of about 12 inches (30cm) to
the pacemaker.
Do not carry the remote control:

in your breast pocket.
with a lanyard around the neck.
directly on the skin over the implanted pacemaker.
In case the hearing instrument is controlled by ano-
ther person’s remote control, please return remote
control and hearing instruments to your Hearing Care
Professional.
The performance of wireless function may be affected
by electromagnetic interference – e.g. from a computer
monitor or fluorescent lamp system.
Move away from the source of interference if you

experience difficulty.
7

NOTICE
Leaking batteries damage the instrument.
Remove batteries when the instrument is not in use for

a prolonged period of time.
WARNING
Choking hazard posed by small parts.
Keep batteries and remote control out of children‘s

reach.
If swallowed consult a physician or hospital immediately.

If infants, small children or mentally disabled persons
need to wear hearing instruments ensure adequate su-
pervision.
6Safety notes for batteries
NOTICE
Batteries contain harmful substances that pollute the
environment.
Do not throw used batteries into household trash.

Return them to your Hearing Care Professional for
environmentally correct disposal.
8

The remote control is powered by 1 AAA battery.
Screw off the top on the backside of the ePen

Slide down the cover of the backside of the ePen.
Insert a battery as shown in the picture.
Make sure the polarity symbols on the battery and com-
partment are aligned.
Reattach the cover and top.

Changing the batteries 7
+
9

8Turning the remote control off
The remote control is only "on" when a button is pressed
or the volume is adjusted. Therefore the remote control
does not have a switch to turn it "off".
To avoid accidentally

pressing a button, keep
the cap of the remote
control closed.
A closed cap works like a
key lock.
10

Make sure the distance between your remote control
and hearing instrument does not exceed 40 inches
(1 meter).
If you are wearing two hearing instruments, both in-
struments will be turned on /off at the same time.
Press the on/off button to
turn your hearing instru-
ments on.
Press the on/off button to turn your hearing instruments

off.
Turning your hearing instruments on and off 9
11

Slide open the cap of the re-
mote control to uncover the
control panel.
Turn the cap towards the

"+"-side to increase the
volume of your hearing in-
struments.
Turn the cap towards the "–"-side to decrease the volume

of your hearing instruments.
When you turn the cap and release it, the volume

changes one step. The LED on the remote control blinks.
When you turn the cap and hold it in the turned position

the volume changes continuously.
The LED on the remote control blinks once and then
stays on.
You hear an acoustic signal in your hearing instruments
when the volume limit is reached.
Your Hearing Care Professional can activate /deactivate the
acoustic signals in your hearing instruments.
Make sure the distance between your remote control
and hearing instrument does not exceed 40 inches
(1 meter).
If you are wearing two hearing instruments, the volu-
me will be changed on both instruments at the same
time.
Adjusting the volume
10
12

Make sure the distance between your remote control
and hearing instrument does not exceed 40 inches
(1 meter).
If you are wearing two hearing instruments, the

program will be changed on both instruments at the
same time.
Each time you press the pro-
gram button, your hearing in-
struments switch to the next
program, confirming each change with an acoustic signal.
Example:
Your hearing instruments are in program 1. You want to
change to program 3.
Press the program button twice.

Your Hearing Care Professional can activate /deactivate
acoustic signals to indicate when the program has been
changed.
Changing the program 11
13

Cleaning
Clean the remote control as necessary with a soft tissue.
Avoid abrasive cleaning liquids with additives such as
citric acid, ammonia, etc.
12 Maintenance and care
NOTICE
Do NOT put your remote control in

water! The cover does NOT make your
remote control waterproof.
Do NOT clean your remote control with

alcohol or benzine.
14

Problem Possible solution
The remote
control does not
work
Replace empty batteries.
Move away from electro-magnetic noise
sources.
Another remote
control affects
your hearing
instruments
Return remote control and hearing
instruments to your Hearing Care Pro-
fessional.
Feedback or
loud noise
occurs
The function of the wireless link might
be affected by a nearby electromagne-
tic source, such as computer monitors.
Keep an appropriate distance from
these sources.
If you still encounter problems after trying these sugge-
stions, consult your Hearing Care Professional.
Troubleshooting 13
15

14 Technical information
Specifications
Input voltage: 1.5 VDC
Input current: 150 mA
Protection against electric
shock: class II
Safety approvals: CE, C-Tick
EMI: complies with
EN 60601-1-2
EN 55022 Class B
RSS-210 Issue 7
RSS-Gen Issue2
ETSI EN 300 330-2 V1.3.1
ETSI EN 300 330-1 V1.5.1
Against ingress of water: IPX0 (ordinary)
Degree of safety of application
in the presence of flammable
anesthetic: not evaluated
Mode of operation: continuously operation
Operating frequencies: FC=3.28 MHz
Max. field strength @ 10m: -7 dBµA/m
Max. field strength @ 30m: 28.5 dBµV/m
CE, FCC and IC compliance information can be found in-
side the battery compartment.
This Class B digital apparatus complies with Canadian
ICES-003.
Changes or modifications not expressly approved by
SAT GmbH for compliance could void the users authority
to operate the equipment.
16

14
Technical information
Siemens ePen remote control
FCC-ID: SGI-WL300
IC: 267AB-WL300
This device complies with Part 15 of the FCC Rules and
with RSS-310 of Industry Canada.
Operation is subject to the following conditions:
(1) this device may not cause harmful interference, and
(2) this device must accept any interference received,
including interference that may cause undesired
operation.
This equipment has been tested and found to comply with
the limits for a Class B digital device, pursuant to Part 15 of
the FCC Rules. These limits are designed to provide reaso-
nable protection against harmful interference in a residen-
tial installation. This equipment generates, uses and can
radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harm-
ful interference to radio communications. However, there
is no guarantee that interference will not occur in a par-
ticular installation. If this equipment does cause harmful
interference to radio or television reception, which can be
determined by turning the equipment off and on, the user
is encouraged to try to correct the interference by one or
more of the following measures:
Reorient or relocate the receiving antenna.

Increase separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit diffe-
rent from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician

for help.
17

Disposal information
15
Within the European Union, the marked equip-
ment is covered by "Directive
2002/96/EC of the European Parliament and of
the Council of 27 January 2003 on waste elec-
trical and electronical equipment. Amended by
Directive 2003/108/EC" (WEEE).
For disposal within the EU please send device to the fol-
lowing address:
United Kingdom
Siemens
Hearing Instruments
Newton Road
Crawley RH10 9TT
Malta
Charles de Giorgio LTD
39-40 South Street
Valetta CMR 01
P.O.Box 374
Ireland
Howth Junction
Business Center
Kilbarrack
5 Dublin
Recycle your hearing instruments and remote control
according to national regulations.
www.siemens.com/hearing
With the CE marking Siemens confirms compliance
with the European Directive 93/42/EEC concerning
medical devices and the European Directive 99/5/EC
(R&TTE) concerning radio and telecommunications termi-
nal equipment.
18

www.siemens.com/hearing
Siemens Audiologische Technik GmbH
Gebbertstrasse 125
91058 Erlangen
Germany
Phone [phone]
© 06.2009, Siemens AG · ANR
Document No. A91SAT-00626-99T2-7600
Order/Item No. 104 196 75
Printed in Germany