Sirona ORTHOPHOS XGPlus DS/Ceph User manual

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ORTHOPHOS XGPlus DS
Easypad
ORTHOPHOS XG 5 / 3 / 3 PPE DS
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Multipad

About the Service Manual:
• This Service Manual is valid for the following unit versions:
– ORTHOPHOS XGPlus DS / Ceph
– ORTHOPHOS XG 5 DS / Ceph
– ORTHOPHOS XG 3 DS*
NOTE
i
These two system versions differ regarding the equipment offered by their user interfaces and their
possible configuration levels (see page 1-5).
NOTE
i
Board DX41 is no longer installed in units with hardware version BA or higher (as of November 2006).
In addition, you also require:
• Spare parts list: Order No. 59 38 423
– ORTHOPHOS XGPlus DS / Ceph, ORTHOPHOS XG 5 DS / Ceph,
ORTHOPHOS XG 3 DS
• Wiring diagrams: Order No. 59 38 332
– ORTHOPHOS XGPlus DS / Ceph, ORTHOPHOS XG 5 DS / Ceph,
ORTHOPHOS XG 3 DS
• Installation Instructions
– ORTHOPHOS XGPlus DS / Ceph: Order No. 59 87 651
– ORTHOPHOS XG 5 DS / Ceph: Order No. 60 04 902
– ORTHOPHOS XG 3 DS: Order No. 60 51 416
•Tools
– Screwdriver, medium sized
– Torx offset screwdrivers TX10, TX20, TX25
– Open-end wrench, 13 mm A/F
– Socket wrench, 13 mm A/F
– Side cutters
– Spirit level
•Auxiliary devices
– Digital multimeter, Accuracy Class 1
– Soldering tool for repairing cables
– Cable ties
– Teflon tape
– Loctite

General information/Software update 1
Messages 2
Troubleshooting 3
Adjustment 4
Service routines 5
Repair 6
Maintenance 7

Contents
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1General information ..................................................................... 1-5
1.1 Safety .................................................................................. 1-5
1.2 XGPlus and XG 5 / 3 / 3 PPE system classes ...................... 1-6
1.3 Programs and functions of the
XG 5 / 3 / 3 PPE system class ............................................ 1-8
1.4 Programs and functions of the XGPlus system class ........... 1-9
1.5 Operation notes ................................................................. 1-11
1.6 Demo mode – Operation without radiation release ........... 1-13
1.7 Demo mode – Repacking and transport ........................... 1-15
1.8 List of software versions .................................................... 1-16
1.9 Software update ................................................................ 1-22
1.10 Selecting More details ....................................................... 1-32
1.11 The most important modules and components ................. 1-34
1.12 Cabling overview ............................................................... 1-38
1.13 Illustrations of boards ........................................................ 1-42
1.14 Removing the covers ........................................................ 1-50
2Messages .................................................................................... 2-3
2.1 Help messages ................................................................... 2-4
2.2 System messages ............................................................... 2-6
2.3 Status displays .................................................................... 2-6
2.4 Error messages ................................................................... 2-6
2.5 List of error messages ......................................................... 2-9
2.6 List of available service routines ....................................... 2-62
3Troubleshooting .......................................................................... 3-3
3.1 Error logging memory .......................................................... 3-4
3.2 Check the CAN bus ............................................................. 3-6
3.3 Checking the boards ......................................................... 3-12
3.4 Checking the motors ......................................................... 3-14
3.5 Checking the light barriers ................................................ 3-15
3.6 Device leakage current too high ........................................ 3-16
3.7 Checking the cables .......................................................... 3-17
3.8 Error analysis of X-RAY control signal path:
up to unit hardware revision AG
(with board DX41) ............................................................. 3-18
3.9 Error analysis of X-RAY control signal path:
unit HW version BA or higher
(without board DX41) ........................................................ 3-22
3.10 Check data paths/Generate test images ........................... 3-25

Contents
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4Adjustment ................................................................................... 4-3
4.1 Important information concerning adjustment ...................... 4-3
4.2 Diaphragm/system adjustment menu .................................. 4-5
4.3 Adjusting the panoramic X-ray unit ...................................... 4-9
4.4 Adjusting the cephalometer
(XGPlus/ XG 5, if ceph is installed) ..................................... 4-56
4.5 TSA sensor adjustment
(XGPlus full version only) .................................................. 4-107
4.6 Resetting the adjustment
(XGPlus / 5 / 3 / 3 PPE) ..................................................... 4-115
5Service routines ........................................................................... 5-9
5.1 Selecting the Service menu ............................................... 5-10
5.2 Selecting a service routine ................................................. 5-15
5.3 Service routines with SIDEXIS .......................................... 5-18
5.4 Service routine S001 ......................................................... 5-21
5.5 Service routine S002 ......................................................... 5-23
5.6 Service routine S005 ......................................................... 5-28
5.7 Service routine S007 ......................................................... 5-40
5.8 Service routine S008 ......................................................... 5-48
5.9 Service routine S009 ......................................................... 5-56
5.10 Service routine S012 ......................................................... 5-59
5.11 Service routine S014 ......................................................... 5-67
5.12 Service routine S015 ......................................................... 5-74
5.13 Service routine S017 ......................................................... 5-77
5.14 Service routine S018 ....................................................... 5-109
5.15 Service routine S020 (XGPlus only) .................................. 5-118
5.16 Service routine S021 (not for XG 3 / 3 PPE) ................... 5-121
5.17 Service routine S032 ....................................................... 5-126
5.18 Service routine S033 (not for XG 3 / 3 PPE) ................... 5-130
5.19 Service routine S034 ....................................................... 5-134
5.20 Service routine S037 ....................................................... 5-151

Contents
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6Repair .......................................................................................... 6-5
6.1 Replacing the height adjustment motor (M1_4)/spindle ...... 6-6
6.2 Replacing the ring motor (M1_3) ....................................... 6-14
6.3 Replacing the PAN actuators (M1_1/2) ............................. 6-17
6.4 Replacing the headrest ..................................................... 6-19
6.5 Replacing the Easypad (XGPlus)
or the Multipad (XG 5 / 3 / 3 PPE) ..................................... 6-21
6.6 Replacing the control panel ............................................... 6-24
6.7 Replacing/adjusting the FH light localizer (PAN) .............. 6-26
6.8 Replacing/adjusting the MS light localizer
laser module (PAN) ........................................................... 6-28
6.9 Replacing/adjusting the FH light localizer (Ceph) ............. 6-30
6.10 Removing the light localizers from the ring
(for the XGPlus and XG 5, if present) ................................. 6-32
6.11 Replacing the support piece (bite block holder) ................ 6-33
6.12 Replacing the motor-driven diaphragm
(for XGPlus / XG 5) ............................................................. 6-34
6.13 Replacing the fixed diaphragm
(only XG 3 / 3 PPE) ........................................................... 6-37
6.14 Replacing the X-ray tube assembly .................................. 6-38
6.15 Replacing the fan (tube assembly) .................................... 6-42
6.16 Replacing the PAN (TSA) sensor holder ........................... 6-43
6.17 Replacing the ceph sensor holder ..................................... 6-47
6.18 Replacing the sensor ........................................................ 6-48
6.19 Replacing the light barriers ............................................... 6-49
6.20 Replacing circuit boards .................................................... 6-59
6.21 Replacing cables ............................................................... 6-91

Contents
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7Maintenance ................................................................................ 7-3
7.1 Checking the height adjustment .......................................... 7-4
7.2 Checking the forehead and temple supports ....................... 7-6
7.3 Checking the sensor holder (pan and ceph) ........................ 7-7
7.4 Checking the support piece (bite block holder) .................... 7-9
7.5 Checking the light localizers .............................................. 7-10
7.6 Checking the X-ray images ................................................ 7-12
7.7 Checking the tube data ...................................................... 7-13
7.8 Checking the diaphragm .................................................... 7-17
7.9 Checking the cables for damage ....................................... 7-35
7.10 Checking the idling rollers .................................................. 7-36
7.11 Checking the grounding straps .......................................... 7-37
7.12 Checking the cable shields ................................................ 7-38
7.13 Checking the protective ground wires ................................ 7-39
7.14 Checking the device leakage current ................................. 7-43

ORTHOPHOS XG 1General information

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Tab 1
Contents
1.1 Safety ......................................................................1 – 5
1.2 XGPlus and XG 5 / 3 / 3 PPE system classes..........1 – 6
1.2.1 Overview of the ORTHOPHOS XG system
classes and versions ............................................ 1 – 7
1.3 Programs and functions of the
XG 5 / 3 / 3 PPE system class ................................1 – 8
1.3.1 XG 5 system version ............................................ 1 – 8
1.3.2 XG 3 system version ............................................ 1 – 8
1.3.3 XG 3 PPE (pay per exposure) system version..... 1 – 8
1.4 Programs and functions of the XGPlus system class1 – 9
1.4.1 Programs and functions of the basic version ....... 1 – 9
1.4.2 Programs and functions of the full version ......... 1 – 10
1.5 Operation notes.....................................................1 – 11
1.6 Demo mode – Operation without radiation release1 – 13
1.6.1 Switching the demo mode ON............................ 1 – 14
1.6.2 Switching the demo mode OFF.......................... 1 – 14
1.7 Demo mode – Repacking and transport ...............1 – 15
1.8 List of software versions........................................1 – 16
1.8.1 ORTHOPHOS XG 3 PPE .................................. 1 – 16
1.8.2 ORTHOPHOS XG 3 .......................................... 1 – 17
1.8.3 ORTHOPHOS XG 5 / Ceph ............................... 1 – 18
1.8.4 ORTHOPHOS XGPlus / Ceph............................. 1 – 20
1.9 Software update ....................................................1 – 22
1.9.1 Important information on the software update.... 1 – 22
1.9.2 Permissible software updates ............................ 1 – 23
1.9.3 Performing a software update ............................ 1 – 24
1.9.4 Software update for ORTHOPHOS XG 5
to V02.30 or higher............................................. 1 – 29
1.9.5 Software Update for ORTHOPHOS XGPlus
from V02.20 to V02.30 or higher ........................ 1 – 30
1.9.6 Software update for ORTHOPHOS XGPlus
from V02.22 to V02.30 or higher ........................ 1 – 31
1.10 Selecting More details...........................................1 – 32

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Tab 1
1.11 The most important modules and components .....1 – 34
1.11.1 Slide ................................................................... 1 – 35
1.11.2 Stand .................................................................. 1 – 36
1.11.3 Cephalometer
(arm mounted on left side or on right side)......... 1 – 37
1.11.4 Remote control ................................................... 1 – 37
1.12 Cabling overview ...................................................1 – 38
1.13 Illustrations of boards ............................................1 – 42
1.13.1 Boards in the slide.............................................. 1 – 42
1.13.2 Boards in the stand ............................................ 1 – 46
1.13.3 Boards in the cephalometer
(arm mounted on right side or on left side)......... 1 – 47
1.13.4 Boards in the remote control .............................. 1 – 48
1.14 Removing the covers.............................................1 – 50

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Tab 1

1.1
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Tab 1 1.1 Safety
1.1
1General information
1.1 Safety
It is essential that you comply with the warning and safety information con-
tained in this Service Manual.
All such information is highlighted by one of three signal words, i.e. CAUTION,
WARNING or DANGER.
CAUTION
Nonobservance may result in minor physical injuries or material damage and
malfunctions.
WARNING
Nonobservance may lead to serious physical injury or death.
DANGER
Immediate danger to life and limb. Threat of serious physical injury or
death.

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1.2 XGPlus and XG 5 / 3 / 3 PPE system classes Tab 1
1.2 XGPlus and XG 5 / 3 / 3 PPE system classes
The XGPlus and XG 5 / 3 / 3 PPE system versions differ with regard to their
user interface. While the ORTHOPHOS XG (XGPlus) features a control panel
with a color touchscreen (Easypad), the (XG 5 / 3 / 3 PPE) basic class is
equipped with a simpler control panel with a single-line display (Multipad).
Due to their different control panels, the operating procedures for these two
system classes also vary.
All ORTHOPHOS XG units are digital systems (DS).
The ORTHOPHOS XGPlus and XG 5 system versions are suitable for opera-
tion with a cephalometer (ceph). The cephalometer for the XGPlus system ver-
sion is also available with the ceph arm mounted either on the left or the right
side. Only the cephalometer version with the arm mounted on the left side is
offered for the XG 5 system version. Operation of the XG 3/3 PPE system ver-
sion is not possible with a cephalometer.
NOTE
i
The version with the ceph arm mounted on the left side is basically described
and illustrated in this Service Manual. Unless described separately, all dis-
mantling and assembly steps must be performed laterally reversed for the ver-
sion with the ceph arm mounted on the right side.
Remote control operation is possible in all system versions.
The (XGPlus) system class comes in a basic and a full version (see page 1-9),
however, the basic system class (XG 5 / 3 / 3 PPE) is available only in a basic
version.
The XGPlus system class optionally includes TSA operation.
This Service Manual describes both system classes in the highest possible
configuration.
For more information on the different installation versions, please refer to the
Installation Instructions.
NOTE
i
The empty digits in the single-line display of the Multipad are marked
with underscores in this Manual. They have been added to enhance clarity
and are not present on the real Multipad.
Comfort class with Easypad (XGPlus)
Basic class with Multipad
(XG 5 / 3 / 3 PPE)
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n
(
123
S005_______1____

1.2
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Tab 1 1.2 XGPlus and XG 5 / 3 / 3 PPE system classes
1.2
1.2.1 Overview of the ORTHOPHOS XG system
classes and versions
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T
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ORTHOPHOS XGPlus with ceph arm on right sidewith ceph arm on left side
Comfort class (Easypad, basic or full version, TSA option, remote control option)
ORTHOPHOS XG 5with ceph arm on left side
ORTHOPHOS XG 3
Basic class (Multipad, basic equipment, remote release optional)
T
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ORTHOPHOS XG 3 PPE

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1.3 Programs and functions of the XG 5 / 3 / 3 PPE system class Tab 1
1.3 Programs and functions of the
XG 5 / 3 / 3 PPE system class
1.3.1 XG 5 system version
8 panoramic programs zP 1, P 1C, P 10
zP 1L, P 1R
zTM 1.1/TM 1.2
zS 1
zMS 1
5 Ceph programs zC 1, C 2, C 3, C 3F, C 4
Functions zHalf-views of right/left side possible only with P1
(not upper/lower jaw).
zConstant magnification factor of 1.25 possible only with program P 1.
zNo Quickshot function.
zNo "jaw shape" program presetting.
zNo artifact-free display mode.
zNo orthodontic image series P 1 - C 3 - C 4 without cooling periods.
zNo TSA configuration level.
zNo TSA operation possible.
zNo welcome screen.
1.3.2 XG 3 system version
5 panoramic programs zP 1, P 1C
zP 1L, P 1R
zTM 1.1/TM 1.2
Functions zHalf-views of right/left side possible only with P1
(not upper/lower jaw).
zConstant magnification factor of 1.25 possible only with program P 1.
zNo Quickshot function.
zNo "jaw shape" program presetting.
zNo artifact-free display mode.
zNo orthodontic image series P 1 - C 3 - C 4 without cooling periods.
zNo TSA configuration level.
zNo TSA operation possible.
zNo welcome screen.
z
1.3.3 XG 3 PPE (pay per exposure) system version
ORTHOPHOS XG 3 with PPE concept (for USA only).
Functionality and programs identical to those of system version XG 3.

1.4
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Tab 1 1.4 Programs and functions of the XGPlus system class
1.4
1.4 Programs and functions of the XGPlus system
class
The XGPlus system class is available in two configuration levels:
zBasic version
zFull version
This Service Manual describes the full version of the system.
1.4.1 Programs and functions of the basic version
10 panoramic programs zP 1, P 1C, P 2, P 10
zP 1L, P 1R
zP 12
zTM 1.1/TM 1.2
zS 1
zMS 1
5 Ceph programs zC 1, C 2, C 3, C 3F, C 4
Functions zHalf-views of right/left side possible only with P1
(not upper/lower jaw).
zPreselection of individual quadrants not possible.
zConstant magnification factor of 1.25 possible only with program P 1.
zNo Quickshot function.
zNo "jaw shape" program presetting.
zNo artifact-free display mode.
zNo orthodontic image series P 1 - C 3 - C 4 without cooling periods.
zNo TSA configuration level (TSA operation retrofittable).
zNo welcome screen with patient data from SIDEXIS.
zCeph: No shadowing in upper head region with programs C3 and C3F.
zCeph: No shadowing in thyroid region with programs C1 and C2.

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1.4 Programs and functions of the XGPlus system class Tab 1
1.4.2 Programs and functions of the full version
The full version offers the following programs and functions in addition to
those featured in the basic version:
Additional Pan programs zConstant magnification factor of 1.25 P 2C, P 10C
zArtifact-free display P 1A, P 2A, P 10A
Additional functions zSelectable right/left partial view and individual quadrants
P 1A, P 2/A/C, P 10/A/C, P12.
zSelectable upper/lower jaw partial view and individual quadrants
P 1/A/C, P 2/A/C, P 10/A/C.
zTemporomandibular joint views TM 2, TM 3, TM 4, TM 5, TM 6
zSinus views S2, S3, S4.
zSelectable "jaw shape" program setting.
zQuickshot function possible (for Pan and Ceph).
zOrthodontic image series P 1 - C 3 - C 4 without cooling periods possible.
zTSA configuration level
zTSA operation possible (optional)
zWelcome screen with patient data from SIDEXIS
(SIDEXIS V01.50 and higher).
zCeph: Shadowing in upper head region with programs C3 and C3F.
zCeph: Shadowing in thyroid region with programs C1 and C2.

1.5
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Tab 1 1.5 Operation notes
1.5
1.5 Operation notes
Rated line voltage The ORTHOPHOS XG X-ray unit can be operated in the following
rated line voltage ranges:
z200 V - 240 V
z50/60 Hz
The permissible line voltage fluctuations are as follows:
z200 - 230 V: ± 10 %
The internal line impedance must not exceed max. 0.8 Ω.
NOTE
i
Only permanent electrical connection of the system is allowed in Germany.
Remote control The system can be equipped with...
za 1 - 3 m coiled cable with release button inside the treatment room or ...
za remote control with or without coiled cable located outside the X-ray
room (see installation instructions).
Warm-up time After it is switched ON, the system requires a warm-up time of approx. 1 min.
Self-adjustment routine At the same time, a mechanical and electronic self-adjustment routine is exe-
cuted. If a button is pressed during the self-adjustment routine, an error mes-
sage is displayed on the Multipad (XG 5 / 3 / 3 PPE) or Easypad (XGPlus).
Cooling period The cooling period between two exposures is maintained by an automatic
exposure blocking function according to the pulse/pause ratio. A countdown
of the waiting time is displayed on the Multipad (XG 5 / 3 / 3 PPE) or
Easypad (XGPlus).
Turn-off time The turn-off time must amount to at least 60s.
Demo units If the X-ray unit is to be presented as a demo unit at trade fairs or exhibitions,
it must be ensured that radiation release is blocked (see “Demo mode –
Operation without radiation release” on page 1-13).
Software version The overall system software version is determined by the software statuses of
the EEPROMs on the boards (see “List of software versions” on page 1-16).
Wireless phone interference with
medical electrical equipment
To ensure safe operation of medical electrical equipment, the use of mobile
wireless phones in practice or hospital environments is prohibited.
Disposal The X-ray tube assembly contains a tube with potential implosion hazard,
a small amount of beryllium, a lead lining as well as mineral oil.
Error messages Error messages are displayed on the single-line display of the Multipad
(XG 5 / 3 / 3 PPE) or on the touchscreen of the Easypad (XGPlus).

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1.5 Operation notes Tab 1
Help messages in case exposure
readiness cannot be attained
Help messages are displayed on the single-line display of the Multipad
(XG 5 / 3 / 3 PPE) or on the touchscreen of the Easypad (XGPlus).
If you have to remove covers from the
unit
Proceed according to section "1.14 Removing the covers".
When removing covers, always remember that direct sunlight or bright room
lighting can cause system malfunctions due to activated light barriers.
Therefore: avoid direct sunlight and bright room lighting above the unit!
When attaching the covers: be sure to screw the sheet metal cover back on.
CAUTION
For reasons of electromagnetic compatibility, be sure to fasten all screws.
Reattach the covers.
Secondary diaphragm Do not manually move or otherwise exert force on the secondary diaphragm
(e.g. when removing it from its packaging).
Measurements Always switch the unit OFF before connecting a measuring instrument.
Select the correct current/voltage type and adjust the measuring range to
match the expected readings.
Perform continuity tests only on units which are switched off.
If several exposures with radiation must be taken to check a measurement,
make sure that the prescribed cool-down intervals are observed. They are
maintained by an automatic exposure blocking function (see operating
instructions).
The pulse/pause ratio is 1: 10, i.e. a 10-second pause is maintained for each
second of radiation emission. The pulse/pause ratio is automatically main-
tained (automatic exposure blocking).
A pulse/pause ratio of 1:20 is better for the X-ray tube.
WARNING
It is essential that you observe the radiation protection regulations ap-
plicable in your country prior to radiation release.
The test rotations triggered by pressing the T key on the Easypad and then
the release button are executed without radiation.
When replacing parts Switch the unit OFF before replacing parts.
The unit must be disconnected from the junction box of the building installa-
tion before replacing any parts near the power supply, power switch, board
DX 32 or the X-ray tube assembly!
Please always wear an ESD wrist band to protect sensitive components on
printed circuit boards (ESD).
Always check the system and adjust it as required after replacing a board or
the X-ray tube assembly.
The article numbers for ordering spare parts can be found in the spare parts
list, Order No. 59 38 423. The diagrams contained in the spare parts list pro-
vide a useful guide when replacing parts.