Snom 100 User manual

User Manual
snom 100
Version v2.02

snom technology AG • 3
snom technology AG
Pascalstr. 10b
10587 Berlin, Germany
© 2003 snom technology Aktiengesellschaft.
All Rights Reserved. This document is supplied by snom technology AG. No
part of this document may be reproduced, republished or retransmitted
in any form or by any means whatsoever, whether electronically or
mechanically, including, but not limited to, by way of photocopying,
recording, information recording or through retrieval systems, without the
express written permission of snom technology AG.
snom technology AG reserve the right to revise this document and make
changes at any time and without the obligation to notify any person and/
or entity of such revisions and/or changes.
Trademarks
PowerDsine is a registered trademark of PowerDsine LTD.
RedHawk is a registered trademark of Red Hawk/CDT.
Tedas is a registered trademark of Tedas Technology GmbH.
All other trademarks and registered trademarks are the property of their
respective owners.

snom technology AG • 3
Foreword
Congratulations on the purchase of your snom 100 Voice over IP
telephone!
Telephony is part of our everyday life. Over a period of more than
100 years a form of communication has evolved which we feel cannot be
ignored. In spite of the new technology base of the snom 100, most of its
look and feel will be very familiar to you and you should be able to use it
intuitively.
On the other hand, the world of the Internet has opened a whole
range of new possibilities. A lot of users are using web browsers and
own one or more email accounts. They will nd it easy to manage the
phone via its web interface or to make a call to “sip:[email protected]”,
for example.
We are condent that developments in the computer industry will
follow those in the telecom world.
VoIP is not only about transporting speech over data networks.
It is about interoperability and breaking up a vertical market, as well as
streamlining business processes by seamlessly integrating the telephone
into computer networks and applications. With its technical exibility,
our commitment to all open and relevant standards and our cooperation
with other vendors in the VoIP industry, the snom 100 represents a safe
investment for the future.
We would like to take this opportunity to wish you a great
experience in the VoIP world.
snom technology AG

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Note to the reader
This manual is a user manual describing the snom100 running
in user mode. You will nd the administrator mode and further
information described in the administrator manual.
The current version of this user manual can be obtained from:
http://www.snom.com/download/man_snom100e.pdf

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Table of Contents
Foreword....................................................................3
Note to the reader ...................................................................... 4
Installation ................................................................9
Delivery Content ........................................................................ 9
Safety Notes ............................................................................ 10
Power supply............................................................................................................................................................................................. 10
Setting up the Phone .................................................................................................................................................................... 10
Cleaning........................................................................................................................................................................................................... 10
Connecting the phone .............................................................. 11
Key pad................................................................................... 12
Initialization............................................................................. 14
Booting.............................................................................................................................................................................................................. 14
Selecting the language ............................................................................................................................................................. 15
Logon ......................................................................17
Mobility ................................................................................... 17
Logon Wizard ........................................................................... 17
snom Menu.............................................................................. 18
Logon User................................................................................................................................................................................................... 19
Logoff User .................................................................................................................................................................................................. 19
Logoff All......................................................................................................................................................................................................... 19
Select Outgoing Line...................................................................................................................................................................... 20
DND Mode on/off ................................................................................................................................................................................ 21
Basic Functions ........................................................23
Idle State ................................................................................ 23
Dialing ................................................................................... 23
Input Modes............................................................................................................................................................................................... 24
Dialing a phone number ......................................................................................................................................................... 25
Dialing an H.323/SIP Address.......................................................................................................................................... 26
Dialing an IP Address ................................................................................................................................................................... 27
Number guessing................................................................................................................................................................................ 28

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Terminating a call .................................................................... 28
Incoming Call........................................................................... 29
Accepting a Call .................................................................................................................................................................................... 29
Denying/Blocking a Call ............................................................. 30
Adjusting the Volume ................................................................ 31
Mute / Unmute ........................................................................ 32
Handset / Handsfree / Headset .................................................. 32
Main Menu .............................................................................. 32
Adjusting the Volume in Idle Mode .............................................. 33
Ring Tones............................................................................... 34
About...................................................................................... 35
Advanced Functions ................................................37
Hold and Resume ..................................................................... 37
Transfer................................................................................... 38
Direct Transfer ....................................................................................................................................................................................... 38
Consultation Transfer................................................................................................................................................................... 39
Call Diversion........................................................................... 39
Diverting all calls................................................................................................................................................................................. 39
Divert when Busy............................................................................................................................................................................... 39
Divert when not answered.................................................................................................................................................... 39
Call Completion ........................................................................ 40
On busy............................................................................................................................................................................................................ 40
DTMF Tones ............................................................................. 41
Short Messages (SMS) .............................................................. 41
Message Waiting Indication (MWI) .............................................. 42
Conducting a Software Update.................................................... 43
Additional PBX Features............................................................. 44
Pickup.................................................................................................................................................................................................................. 44
Conference................................................................................................................................................................................................... 44
Call Register ............................................................47
Phone Book ............................................................................. 47
Adding an entry.................................................................................................................................................................................... 47
Editing an entry.................................................................................................................................................................................... 49
Call Lists ................................................................................. 50
Speed Dial ............................................................................... 52
Dialing................................................................................................................................................................................................................. 52
Editing speed dial entries ....................................................................................................................................................... 52
Deny List ................................................................................. 52
Browsing ......................................................................................................................................................................................................... 52

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Adding a number ................................................................................................................................................................................ 53
Removing a number....................................................................................................................................................................... 54
Settings ...................................................................55
Settings via Phone ................................................................... 55
Settings via Web Browser .......................................................... 56
Options .................................................................................. 58
Redirection................................................................................................................................................................................................... 58
Base....................................................................................................................................................................................................................... 59
Appendix ..................................................................61
Standard Conformance .............................................................. 61
Index .......................................................................63

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1
Installation
Delivery Content
Please check whether the delivery contains the following parts:
§ The base unit with display and Key pad
§ The handset

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§ The handset cable
§ The power supply (optional)
Safety Notes
Please observe the following safety advice. It is crucial for the
safe and reliable operation of the device.
Power supply
You have two options for providing the snom 100 with power:
§ Power feeding over the network cable (PowerDsine product
family 4000 and 6000 as well as RedHawk product family
8400)
§ An external power supply (48 V)
If you want to use an external power supply, use the one that is
included in the package. Other power supplies may cause damage to the
phone, affect the behavior or induce noise.
Setting up the Phone
The snom 100 should only be placed on even, horizontal surfaces that
enable the rubber pads to ensure a secure grip. Do not place the snom
100 on carpets or other materials that contain bers that could block the
air vents and cause overheating.
Cleaning
To clean the snom 100 use an anti-static cloth. Please avoid cleaning