Snom D120 User manual

© 2018 Snom Technology GmbH
Snom Technology GmbH
Wittestr. 30 G
13509 Berlin, Deutschland
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offi [email protected]
Snom Inc.
136 Harvey Road, Suite A102
Londonderry, NH 03053, USA
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
Snom Technology GmbH
The Courtyard, High Street


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Snom Technology GmbH

78870 Bailly, France
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Snom Technology GmbH

20122 Milano, Italia
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
Snom Technology Ltd.
Rm. 828, 5F, No. 285, Sec. 4

Taipei City 10692, Taiwan
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


v1.00



2
TABLE OF CONTENTS
Copyright, Trademarks, GPL, Legal Disclaimers ...........................................................7
Important information ......................................................................................................8
 .................................................................................................................8
 .............................................................. 8
........................................................................................................ 8
 ...........................................................................................................9
............................................................................................................9
Cleaning ....................................................................................................................................9
Setting up the phone ...................................................................................................... 10
Delivery Content ....................................................................................................................10
 .............................................................................10
Attaching ...........................................................................................................................10
Detaching ..........................................................................................................................11
.............................................................................................11
Connecting the phone ..........................................................................................................12
 ...............................................................................................12
...............................................................................13
 ...................................................................................................................13
Initialization ......................................................................................................................13
................................15
Correcting the clock ........................................................................................................16
Getting to know your phone .......................................................................................... 17
At a glance .............................................................................................................................17
 .......................................................................................................................19
Call LED .............................................................................................................................19
.....................................................................................................19
 ...............................................................................................................................20
 .............................................................................................................20
 ......................................................20
.................................................................20
MWI key .............................................................................................................................20
 ..........................................................................................................21
Alphanumeric keypad ....................................................................................................22
...............................................................................22
 ............................................................22
.....................23

3
........................................................................................................................24
In idle mode ......................................................................................................................24
...............................................................................................26
...................................................................................................................................27
.................................................................................................................27
........................................................................27
 .......................................................28
 .....................................................................29
...................................................................................................31
 ............................................................................................31
.......................................................................................32
 ...........................................32
........................................................................................33
Directories ...................................................................................................................... 35
Directory .................................................................................................................................35
 ...............................................................................................35
 ..................................................................................................35
........................................................................................................36
Outgoing identity ..................................................................................................36
Group ......................................................................................................................36
..........................................................................................................................36
..........................................................................37
Adding new entry manually ...............................................................................37
 .........................................................................37
......................................................................................................37
...........................................................................................37
Deleting an entry ..................................................................................................38
.............................................................38
Adding new entry .................................................................................................38
Editing an entry ....................................................................................................39
........................................................................41
........................................................................................41
Deleting whole directory ...............................................................................................41
 .....................................................................................41
 .............................................................................................................41
 ..................................................................................................................................41
 ............................................................................................................................42

4
Using the phone ............................................................................................................. 43
...........................................................................................................................43
 ...............................................................43
 .......................................................................................43
..................................................................................................................43
 ..................................................................................................................43
Speakerphone .......................................................................................................43
or .........................................................44
...................................................................................44
Auto dial .................................................................................................................44
Redialing ................................................................................................................44
 .............44
..............................................................44
..........................................................45
Speed dialing ........................................................................................................45
..............................................................................45
Call completion .....................................................................................................45
 ......................................................................................................................46
 .....................................................................................46
.......................................................................................46
Call waiting .......................................................................................................................47
.............................................................................................................................48
Hold ....................................................................................................................................48
One call on hold ....................................................................................................48
..................................................................................................48
 .......................................................................................................................49
.........................................................................................49
...........................................................................49
............................................................................................................50
.................................................................................................50
 ........................................................................................................50
..................................................................................................................51
...........................................................................................................................51
 ..........................................................................................................52
 ...........................................................................53
Manually ............................................................................................................................53
Automatically ...................................................................................................................53
 ...........................................................................................54

5
 .....................................................................................................................54
 .......55
............................................................................................56
..........56
Conguring the function keys ....................................................................................... 57
 ........................................................................................59
.............................................................................59
 ...............................................................61
........................................................62
 ..................................................63
 ..................................64
............................65
................................................................................66
 ....................................................................................................66
.........................................................................................66
.....................................67
.......................................................................................67
Customizing the phone settings ................................................................................... 68
...............................................................................................................68
 ...................................................................68
 .............................................................................................................70
.........................................................................................................71
Date ....................................................................................................................................71
Time ...................................................................................................................................72
Time zone ...............................................................................................................................72
 .............................................................73
...............................................................................................................73
.................................................................................................74
 ...............................................................................................................................74
............................................................................................................74
 .....................................................................................................................75
Call completion .....................................................................................................................76
Call waiting ............................................................................................................................77
Hiding my caller ID ...............................................................................................................78
.................................................................................................78
Speed dial ..............................................................................................................................79

6
Software update ............................................................................................................. 80
Manual update .......................................................................................................................80
..................................................................................................................80
Troubleshooting ............................................................................................................. 81
Reboot .....................................................................................................................................81
Hard reboot ............................................................................................................................81
........................................................................................................81
 ..........................................................................................................................82
Manual initialization .............................................................................................................82
Contacting Snom Support ...................................................................................................82
 .....................................................................................................................................83
Appendix 1 - Display Symbols and Icons ..................................................................... 84
 ............................................................................84
 ...............................................................................................................85
Appendix 2 - Status Messages ....................................................................................... 87
Appendix 3 - Programmable Functions ....................................................................... 88
........................................................................................88
..............................................................................................................................92
Appendix 4 - GNU General Public License..................................................................... 94

7
D120 User Manual Copyright, Trademarks, GPL, Disclaimers
Copyright, Trademarks, GPL, Legal Disclaimers
© 2021 Snom Technology GmbH























go to 


8
D120 User Manual Safety, Disposal, Cleaning of Product
Important information



Safety instructions

• 


• 

• 
• 

kind onto or into the device.
• 

• 

• Warning: 

SELV (Safety Extra Low Voltage) compliance

Warning: 



Standards conformance


.




9
D120 User Manual Safety, Disposal, Cleaning of Product
Product specications
• Safety: 
• Compliance: 
• 
• Power: 
If PoE is not available

◦

◦
◦
• Connectors:
◦
◦
Disposal of the device




Cleaning



10
D120 User Manual Setting up the Phone
Setting up the phone
Delivery Content
GNU


Guide
D120
 
 
 
 
Ethernet cable
 
Attaching and detaching the footstand

Attaching
1
2
1
3
2
Fig 1 Fig. 2
1. 


11
D120 User Manual Setting up the Phone
2. 


Detaching



Rotating the tab of the cradle





1. 2. 3. 4.
1. 
2. Rotate the tab 180°.
3. 
Fig. 5

12
D120 User Manual Setting up the Phone
Connecting the phone
 
5V DC




• 


hook up the plug to the wall outlet.
• 

Connecting a wired headset
 

 Not included in delivery
 Optional

13
D120 User Manual Setting up the Phone
Initializing and registering the phone
Prerequisites

• A broadband internet connection.
• 

• 





• 
• 
• 



.
Initialization

initialize.
Note:            

 


 on the navigation key 
with .
1.  
 
2. 


14
D120 User Manual Setting up the Phone
Fig. 1 Fig. 2 Fig. 3
◦ 

 .
◦ 

◦ 

◦ 
3. 

◦ 
◦ 
4. 
5.  .
Note: See   

6.  .

15
D120 User Manual Setting up the Phone
7. 
 .
 

Note:           or
X
    
              
             


What to do if initialization and registration are unsuccessful



1. "Opening the

2. 
your provider. See 
Note: 




Infobar with date& time
Identity line

16
D120 User Manual Setting up the Phone
Correcting the clock



• "Time zone" on page 72.


Default formats:
• Time
on page 71.
• Date
.

17
D120 User Manual Getting to Know Your Phone
Getting to know your phone
At a glance




microphone
Outgoing

Alphanumeric
keypad







microphone








DND
Directory

Hold



Call LED
• 
• 
• 
Navigation keys
•


•


•
From idle screen: Dialed calls
(redial)
• 

• 

• 


• 
Navigate up
Navigate down
• 



18
D120 User Manual Getting to Know Your Phone
Audio control keys

◦
◦

Speakerphone.
◦
◦

◦
◦
SmartLabel (freely programmable function) keys with LEDs
 .

◦ to accept.
◦
◦
◦


Dedicated programmable function keys


.

.
"Hold" on page 48.
"MWI key" on page 20.
Context-sensitive, programmable function symbols and function keys


.

.

.

page 54.
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Help menu
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
 

.
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19
D120 User Manual Getting to Know Your Phone
LED indicators
Call LED


• 
• 

underneath the 
preceding arrow  .
• 
SmartLabel key LEDs


• 
• 
• 
• 



• 
• 
• 

20
D120 User Manual Getting to Know Your Phone
Hard keys
SmartLabel keys
 


.
Context-sensitive, programmable function keys




18.


Navigation, conrmation, and cancel keys


Navigation key
• Settings menu.
• 
• 
• 
• 
• 
• redial.
• 
• 
• 
• 
MWI key

