Snom 320 User manual

Head Office:
Level 1 21 Shierlaw Ave Canterbury 3126, Victoria, Australia 1300 0 JINGL
1300 0 54645
www.jingl.com.a
u
SNOM 320

Head Office:
Level 1 21 Shierlaw Ave Canterbury 3126, Victoria, Australia 1300 0 JINGL
1300 0 54645
www.jingl.com.a
u
Configuring SNOM 320
1. View and record the unique MAC address of the handset which can be found at the
base of the handset.

Head Office:
Level 1 21 Shierlaw Ave Canterbury 3126, Victoria, Australia 1300 0 JINGL
1300 0 54645
www.jingl.com.a
u
2. Logon to the Jingl web portal, using specific customer domain URL
https://’customer’.jingl.com.au
Enter your User Name and Password
Presented with Dashboard

Head Office:
Level 1 21 Shierlaw Ave Canterbury 3126, Victoria, Australia 1300 0 JINGL
1300 0 54645
www.jingl.com.a
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3. Select and click the settings menu
4. Click on “Add new”
In general tab, choose and enter extension number and a display name

Head Office:
Level 1 21 Shierlaw Ave Canterbury 3126, Victoria, Australia 1300 0 JINGL
1300 0 54645
www.jingl.com.a
u
5. Select and expand Provisioning tab. Enter the MAC address of the phone
6. Select and expand Hardware Type. Select the phone model

Head Office:
Level 1 21 Shierlaw Ave Canterbury 3126, Victoria, Australia 1300 0 JINGL
1300 0 54645
www.jingl.com.a
u
Click Add to finish your extension configuration.
7. Connect your phone on the network with a DHCP server, and find out phone’s IP
address. Find IP address from ‘Help’ Button

Head Office:
Level 1 21 Shierlaw Ave Canterbury 3126, Victoria, Australia 1300 0 JINGL
1300 0 54645
www.jingl.com.a
u
Then press IPAdr button to obtain IP Address

Head Office:
Level 1 21 Shierlaw Ave Canterbury 3126, Victoria, Australia 1300 0 JINGL
1300 0 54645
www.jingl.com.a
u
8. Use a compatible browser to browse the phone web menu using phones IP address
https://xxx.xxx.xxx.xxxx
Determine which current version your phone is on
Within your web browser go to Status\System Information
This will show current version

Head Office:
Level 1 21 Shierlaw Ave Canterbury 3126, Victoria, Australia 1300 0 JINGL
1300 0 54645
www.jingl.com.a
u
9. If you are currently on version 6, you must upgrade to version 7 first.
Then upgrade from version 7.x to 8.7.3.25
Within your web browser go to 'Advanced'.

Head Office:
Level 1 21 Shierlaw Ave Canterbury 3126, Victoria, Australia 1300 0 JINGL
1300 0 54645
www.jingl.com.a
u
Browse to field “Update”
Ensure that Update Policy field is set to: Update automatically
In Setting URL field:
Paste 'http://provisioning.snom.com/update6to7/update_once.php'
Click Save
Click Reboot
Hit Yes to Acknowledge
Phone will reboot several times and will reach version 7.3.30
Please be patient

Head Office:
Level 1 21 Shierlaw Ave Canterbury 3126, Victoria, Australia 1300 0 JINGL
1300 0 54645
www.jingl.com.a
u
10. Next step is to upgrade from version 7.x to 8.7.3.25
Access phone via web browser and check current version
Web into phone admin and go to 'System Information'.

Head Office:
Level 1 21 Shierlaw Ave Canterbury 3126, Victoria, Australia 1300 0 JINGL
1300 0 54645
www.jingl.com.a
u
Next within web admin go to 'Software Update'
Paste 'http://provisioning.snom.com/download/fw/snom320-8.7.3.25-SIP-f.bin'
In the Firmware: field
Then click “Load”
On the handset You are presented with
Update new firmware?
press OK (the tick)
Phone will reboot and will upgrade to version 8.7.3.25

Head Office:
Level 1 21 Shierlaw Ave Canterbury 3126, Victoria, Australia 1300 0 JINGL
1300 0 54645
www.jingl.com.a
u
11. Access phone via web browser and check current version
(You will be requested to change web/HTTP password for security)
Go to 'System Information' to check Firmware-version

Head Office:
Level 1 21 Shierlaw Ave Canterbury 3126, Victoria, Australia 1300 0 JINGL
1300 0 54645
www.jingl.com.a
u
12. Configure the phone to get configuration settings every hour.
Within your web browser go to 'Advanced' / 'Update'
Set Update Policy to 'Update Automatically'
Set the Setting URL: to ‘http://tftp.jingl.com.au/tftp/{mac}.cfg'
Set the Settings refresh timer: to 3600
Set the PnP Config: to 'on'
Click Apply. This will give the next option to Save and then Reboot
Click Save

Head Office:
Level 1 21 Shierlaw Ave Canterbury 3126, Victoria, Australia 1300 0 JINGL
1300 0 54645
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u
Click Reboot
13. The phone will reboot, download and configure all settings from the provisioning
server as well as any necessary firmware files.