Softing dataFEED edgeGate Troubleshooting guide

dataFEED edgeGate
Quick Startup Guide
Version: EN-082017-1.40
© Copyright 2017 Softing Industrial Automation GmbH

Softing Industrial Automation GmbH
Richard-Reitzner-Allee 6
D-85540 Haar
http://industrial.softing.com
+ 49 89 4 56 56-0
+ 49 89 4 56 56-488
[e-mail]
[e-mail]
Die aktuelle Version dieses Handbuchs finden Sie auch im Softing-Downloadbereich unter
http://industrial.softing.com/de/downloads.html
The information contained in these instructions corresponds to the technical status at the time of
printing of it and is passed on with the best of our knowledge. The information in these
instructions is in no event a basis for warranty claims or contractual agreements concerning the
described products, and may especially not be deemed as warranty concerning the quality and
durability pursuant to Sec. 443 German Civil Code. We reserve the right to make any alterations or
improvements to these instructions without prior notice. The actual design of products may
deviate from the information contained in the instructions if technical alterations and product
improvements so require.
It may not, in part or in its entirety, be reproduced, copied, or transferred into electronic media.
Disclaimer of liability

Copyright 2017 Softing Industrial Automation GmbH 3
Table of Contents
Table of Contents
Chapter 1 ................................................................................... 4Introduction
................................................................................................................ 41.1 Intended use
................................................................................................................ 51.2 Scope of delivery
................................................................................................................ 51.3 Conventions
................................................................................................................ 61.4 Safety precautions
Chapter 2 ................................................................................... 8Hardware installation
................................................................................................................ 82.1 Mounting and dismounting
................................................................................................................ 102.2 Connecting the power supply
................................................................................................................ 112.3 Connecting to the network
................................................................................................................ 122.4 Powering up the device
................................................................................................................ 122.5 Inserting an SD card
................................................................................................................ 132.6 Resetting the device
Chapter 3 ................................................................................... 14Configuration and login
................................................................................................................ 143.1 IP address information
................................................................................................................ 143.2 IP connection to web server
................................................................................................................ 153.3 Login
................................................................................................................ 163.4 Completing your configuration
Chapter 4 ................................................................................... 17LED status indicators
Chapter 5 ................................................................................... 19Technical data
Chapter 6 ................................................................................... 20Declaration of the manufacturer

dataFEED edgeGate - Quick Startup Guide
4Copyright 2017 Softing Industrial Automation GmbH
1Introduction
Read this manual before starting
Softing Industrial Automation assumes no liability whatsoever under the
existing warranty obligations for damages incurred due to improper use,
connection, implementation or operation of the product.
1.1 Intended use
The dataFEED edgeGate is a gateway connecting industrial networks to IT applications
running on-premises or in the cloud. It connects OPC UA Servers and PLCs with
applications via OPC UA or the MQTT protocol. In addition, the gateway offers deep
integration into selected IoT hubs. With its OPC UA standard compliance, its simple
configuration and its security features, the gateway makes it easy to start with small
solutions and grow them over time.
Note
Faultless and safe operation of the product requires proper transport, proper
storage and installation, and expert operation and maintenance in accordance
with the manual.
Note
If the notes stated in this document are not observed or in case of
inappropriate handling of the device, our liability is waived. In addition, the
warranty on devices and spare parts does no longer apply.
For information about safety aspects refer to Safety precautions.

Chapter 1 - Introduction
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1.2 Scope of delivery
dataFEED edgeGate comprises the following parts:
dataFEED edgeGate device (order number GAA-YY-145122)
Quick Startup Guide (this document)
1.3 Conventions
The following conventions are used throughout Softing customer documentation:
Keys, buttons, menu items, commands and
other elements involving user interaction are
set in bold font and menu sequences are
separated by an arrow
Open Start Control Panel
Programs
Buttons from the user interface are enclosed
in brackets and set to bold typeface
Press [Start] to start the application
Coding samples, file extracts and screen
output is set in Courier font type
MaxDlsapAddressSupported=23
File names and directories are written in italic
Device description files are located in
C:\<productname>\delivery\software
\Device Description files
CAUTION
CAUTION indicates a potentially hazardous situation which, if not avoided,
may result in minor or moderate injury.
Note
This symbol is used to call attention to notable information that should be
followed during installation, use, or servicing of this device.

dataFEED edgeGate - Quick Startup Guide
6Copyright 2017 Softing Industrial Automation GmbH
Hint
This symbol is used when providing you with helpful user hints.
1.4 Safety precautions
CAUTION
This product contains a lithium backup battery. The lithium content is less than
1 g. The battery has been successfully tested by the manufacturer in
accordance with the "Manual of Tests and Criteria" of the United Nations (UN),
Part III: Classification procedures, test methods and criteria, sub-section 38.3.
If the product is handled properly, this battery does not need to be replaced
during the lifetime of the product. Therefore, opening the product is
unnecessary and not permitted. The product must only be operated within the
specified temperature range. Do not expose to heat above this temperature
range and keep away from open fire. Store in a dry place. Improper handling of
lithium batteries can cause the batteries to ignite or explode and pose a burn
hazard to users.
CAUTION
During operation, the device's surface will be heated up. Avoid direct contact.
When servicing, turn off the power supply and wait until surface has cooled
down.
Note
Do not open the housing of the dataFEED edgeGate. It does not contain any
parts that need to be maintained or repaired. In the event of a fault or defect,
remove the device and return it to the vendor. Opening the device will void the
warranty!

Chapter 1 - Introduction
Copyright2017 Softing Industrial Automation GmbH 7
Regulations, standards and directives
This manual does not supersede the relevant national regulations, standards
and directives. These must be observed and have to be applied according to the
national conditions!

dataFEED edgeGate - Quick Startup Guide
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2Hardware installation
2.1 Mounting and dismounting
Note
Make sure the dataFEED edgeGate is mounted in a manner that the power
supply disconnecting device or interrupt facility can always be reached easily.
Note
Depending on the installation position, the maximum ambient operating
temperature may differ. Refer to Technical Data for detailed information.
Installation and inspection
Installation and inspection tasks are to be carried out by qualified personnel
only, i.e. personnel qualified according to TRBS 1203 or similar! The definition
of terms can be found in IEC 60079-17.
Mounting
1. For mounting the dataFEED edgeGate on a DIN rail (35 mm), attach the two upper
notches to the rail.
2. Press the device down towards the rail until it locks into place.

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Note
Do not put stress on the system by bending or torsion.
Dismounting
To dismount the dataFEED edgeGate from the DIN rail, slide a screw driver horizontally
underneath the housing into the locking bar, slide the bar downwards – without tilting the
screw driver - and fold the device upwards.

dataFEED edgeGate - Quick Startup Guide
10 Copyright 2017 Softing Industrial Automation GmbH
2.2 Connecting the power supply
The supply voltage (18 VDC .... 32 VDC) is connected by a 4-pole terminal block. The power
supply is connected to the plug connector via flexible wires with a cross section of 0.75 to
1.5 mm². The ground connection wire must have a cross section of 1.5 mm².
Pin
Signal
Description
1
L2+
Redundant positive supply voltage
2
L+
Positive supply voltage
3
Functional Earth
4
GND
Ground
CAUTION
The Functional Earth (FE) connection of the device has to be connected at low
inductance with the Protective Earth (PE) of the system.

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2.3 Connecting to the network
The dataFEED edgeGate is equipped with two 10/100 Base-T Ethernet interface receptacle
(RJ45). The ports correspond to the IEEE 802.3:
IT for connecting to the it network (the upper part in the diagram)
MACHINE for connecting to the machine network
Note
Both network connections (ports) have their own network segment. Therefore
make sure that the IP addresses used are different for each segment. Example:
Subnet mask: IP address 1: IP address 2:
255.255.255.0 192.168.1.1 192.168.2.1

dataFEED edgeGate - Quick Startup Guide
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Using a single common network
If there is only one (logical) network, it is recommended to connect the dataFEED edgeGate
only via the Ethernet interface of the IT side with the network. In this case, the Ethernet
interface of the machine side should be disabled by setting the IP address to 0.0.0.0 and
the subnet mask to 0.0.0.0.
2.4 Powering up the device
Turn on the power supply. The boot process takes a few seconds. For indication of proper
operation of a dataFEED edgeGate refer to Status indicators - LEDs.
2.5 Inserting an SD card
On the bottom of the device you find a slot for a micro SD card. You can save your gateway
configuration data to a storage card and reload it from here in case your device settings
have been accidentally corrupted.
Note
The storage capacity of the micro SD card may not exceed 32GB.
1. Remove the card slot cover on the bottom of the device.
2. Insert the SD card carefully into the slot until the card clicks into place.

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3. Place the cover back on the housing.
4. Open the user interface of the gateway and check if the SD card is recognized by the
device (see IP connection to web server and Login).
5. Start Information Gateway Status Hardware Status.
The page will show you if the SD card is recognized in the file system and how much of
the storage memory is available.
Maintenance
When selecting an SD card bear in mind the range of the operating temperature
of the dataFEED edgeGate.
Note
The micro SD card is not included in the delivery.
2.6 Resetting the device
If the dataFEED edgeGate cannot be reached in the event of a configuration error, the
device can be reset to default factory settings by pressing the reset button at the bottom of
the front panel.
This is how to reset the dataFEED edgeGate:
1. Disconnect the device from the network.
2. Reconnect the device with the network and press the reset button until the LEDs SYS, RUN
and ERR light up for about one second.
Note
The reset button is only active for a few seconds during the restart to make sure
that the configuration is not accidentally reset.

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3Configuration and login
3.1 IP address information
The default IP address for the Ethernet interface in the Machine Floor LAN is
192.168.1.111 (see device label).
The IP address of the web server in the common LAN is configured per default via
DHCP. Depending on the configuration of your local DHCP- and DNS-servers it is
possible to reach the device by this host name in your network.
The dataFEED edgeGate supports the network connection protocol UPnP (Universal
Plug And Play) for Windows 10. MAC, Linux und Android use Avahi/Zeroconf, the Zero
Configuration network implementation protocol which identifies the gateway as an
HTTPs server.
3.2 IP connection to web server
Your network has a DHCP and DNS server
Your network does not have a DHCP and
DNS server
1. Connect the upper Ethernet socket (IT) to
your network.
2. Read the last 4 digits/letters of the
dataFEED edgeGate serial number (in the
lower left part of the label).
The host name of the device is edgegate
followed by the last 4 digits/letters of the
serial number. For example, if the serial
number is 123456789ab, the host name
is edgegate89ab.
1. Connect the lower Ethernet socket
(MACHINE) directly to a laptop.
2. Set the laptop IP address to
192.168.1.1/24.

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Your network has a DHCP and DNS server
Your network does not have a DHCP and
DNS server
3. Open your browser and enter the
address http://<hostname> or https://
<hostname>. (*)
4. The login window appears
3. Open your browser and enter the
address http://192.168.1.111 or
https://192.168.1.111 (*)
4. The login window appears.
(*) The dataFEED edgeGate support the HTTPs protocol, which provide a secure and
encrypted transfer of sensitive data such as passwords so the data cannot be read by
another network user. In addition, HTTPs uses a certificate to identify the server. At
Softing we use the OPC UA server certificate that has been generated before the last
reboot.
3.3 Login
Log in with the respective login name and password. The following standard logins and
passwords are available:
Role
Login name
Password
Administrator
administrator
administrator
IT administrator
itadmin
itadmin
Service or maintenance engineer
mfadmin
mfadmin
Note
We highly recommend changing the standard password(s) with a secure
password after you logged in for the first time.

dataFEED edgeGate - Quick Startup Guide
16 Copyright 2017 Softing Industrial Automation GmbH
3.4 Completing your configuration
To complete your configuration, you need to configure:
time settings
IT settings
machine settings including symbol import
For detailed information see the online help in the web server application.

Chapter 4 - LED status indicators
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4LED status indicators
The dataFEED edgeGate is equipped with four LEDs on its front side:
PWR stands for power supply (permanently green if the 24V DC power supply is
ok)
RUN stands for running
ERR stands for error
SYS stands for system
The LEDs may be on permanently or flash in different colors and frequencies. We use the
following symbols:
Symbol
Color
Lighting
none
off
red
permanent
green
permanent
red
flashing
green
flashing

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Meaning of the LEDs
RUN
Permanently green while the OPC UA endpoint has been opened
and the device is fully functional and the web server is available.
Flashing green while the OPC UA namespace is built up
(evaluating symbols etc.)
SYS
Permanently green while the firmware image is unzipped.
Flashing green while the consistency of the image is checked and
the kernel is exchanged.
Flashing red while the firmware is replaced with the firmware
image content. (During this time the device is not fully
operational.)
ERR
Permanently red if the OPC UA endpoint could not be opened or an
error during firmware update occurred.
Flashing green while the configuration has pending changes.
LEDs are shortly switched off during reboot
If you reset the device using the reset button on the front plate or by clicking
[Reboot] in Service Settings - Reset - Gateway restart in the web server
interface, the LEDs are shortly switched off.

Chapter 5 - Technical data
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5Technical data
Power supply
18 VDC...32 VDC; SELV/PELV supply mandatory
Typical input current is 200 mA; maximum is 1 A
(considering the rush-in current at switch-on).
Ethernet
2x IEEE 802.3 100BASE-TX/10BASE-T (independent
interfaces)
Operating temperature,
horizontal DIN rail installation
-40 °C .. +50 °C (0 mm minimum distance)
-40 °C .. +55 °C (22.5 mm minimum distance)
Operating temperature,
vertical DIN rail installation
-40 °C .. +35 °C (0 mm minimum distance)
-40 °C .. +55 °C (22.5 mm minimum distance)
Storage temperature
-40 °C...+85 °C
Relative humidity
10 %...95 % (non-condensing)
Altitude
Must not exceed 2,000 m
Location
Indoor use only; no direct sunlight
Dimensions (H x W x D)
100 mm x 22.5 mm x 105 mm
Mounting
35 mm DIN Rail
Ingress protection
IP20
Weight
about 0.4 kg
IT Network / Cloud Connectivity
OPC UA (Server, 20,000 items in total), MQTT
(Publisher, up to 1,000 topics)
Native IoT Hub Support
Microsoft Azure IoT Suite connected factory
Industrial Network Connectivity
OPC UA, Siemens S7-300, S7-400, S7-1200, S7-1500
Supported Engineering Tools
SIMATIC Step 7, TIA Portal

dataFEED edgeGate - Quick Startup Guide
20 Copyright 2017 Softing Industrial Automation GmbH
6Declaration of the manufacturer
This device complies with the requirements of the EC directive 2004/108/EG,
"Electromagnetic Compatibility" (EMC directive). It meets the following requirements:
Emission:
- EN 55011 Limits and methods of measurement of radio disturbance
characteristics of industrial, scientific and medical (ISM) radio
frequency equipment, group 1, class A
- EN 55022 Information technology equipment; Radio disturbance
characteristics; Limits and methods of measurement, class A
- EN 61000-6-4 Electromagnetic compatibility (EMC); Part 6-4: Generic
standard – Emission standard for industrial environments
Immunity:
- EN 61000-6-2 Electromagnetic compatibility (EMC); Part 6-2: Generic
standard - Immunity for industrial environments
A Declaration of Conformity in compliance with the above standards has been
made and can be requested from Softing Industrial Automation.
ROHS
The dataFEED edgeGate device is ROHS compliant.
Note
To fulfill the EMC requirements, the other components of your installation (DC
adapter, Industrial Ethernet devices, etc.) also have to meet the EMC
requirements. A shielded cable must be used. In addition, the cable shield
must be grounded properly.