Softing pnGate PA Troubleshooting guide

pnGate PA/pnGate PB
Quick Startup Guide
Version: EN-052018-1.20
© Softing Industrial Automation GmbH

The information contained in these instructions corresponds to the technical status at the time of
printing of it and is passed on with the best of our knowledge. The information in these
instructions is in no event a basis for warranty claims or contractual agreements concerning the
described products, and may especially not be deemed as warranty concerning the quality and
durability pursuant to Sec. 443 German Civil Code. We reserve the right to make any alterations or
improvements to these instructions without prior notice. The actual design of products may
deviate from the information contained in the instructions if technical alterations and product
improvements so require.
Disclaimer of liability
Softing Industrial Automation GmbH
Richard-Reitzner-Allee 6
85540 Haar / Germany
http://industrial.softing.com
+ 49 89 4 56 56-340
+ 49 89 4 56 56-488
[e-mail]
[e-mail]
The latest version of this manual is also available in the Softing download area at
http://industrial.softing.com/en/downloads.html

© Softing Industrial Automation GmbH 3
Table of Contents
Table of Contents
Chapter 1 ................................................................................... 5About this guide
................................................................................................................ 5
1.1 Read me first
................................................................................................................ 5
1.2 Target audience
................................................................................................................ 5
1.3 Typographic conventions
................................................................................................................ 6
1.4 Document feedback
Chapter 2 ................................................................................... 7About pnGate PA/pnGate PB
................................................................................................................ 7
2.1 Intended use
................................................................................................................ 8
2.2 Scope of delivery
................................................................................................................ 8
2.3 Supported features
................................................................................................................ 8
2.4 System requirements
................................................................................................................ 9
2.5 Safety precautions
Chapter 3 ................................................................................... 10Installation
................................................................................................................ 10
3.1 Hardware installation
.................................................................................................. 10
Mounting and dismounting3.1.1
.................................................................................................. 12
Connection diagrams pnGate PA3.1.2
.................................................................................................. 14
Connection diagram pnGate PB3.1.3
.................................................................................................. 15
Connecting the power supply3.1.4
.................................................................................................. 16
Connecting to the network3.1.5
.................................................................................................. 17
Powering up the device3.1.6
.................................................................................................. 18
Ethernet ports3.1.7
................................................................................................................ 19
3.2 Software installation

Table of Contents
© Softing Industrial Automation GmbH4
Chapter 4 ................................................................................... 20Using the web interface
................................................................................................................ 20
4.1 Login to web server
................................................................................................................ 20
4.2 Version information
................................................................................................................ 21
4.3 Changing the password
................................................................................................................ 22
4.4 Updating the firmware
Chapter 5 ................................................................................... 23Status indicators - LEDs
................................................................................................................ 24
5.1 PWR - power supply
................................................................................................................ 24
5.2 Status LEDs in stand-alone mode
................................................................................................................ 26
5.3 PROFINET device LEDs (PN)
................................................................................................................ 27
5.4 PROFIBUS master LEDs (PA)
Chapter 6 ................................................................................... 28Technical data
................................................................................................................ 28
6.1 Specifications
................................................................................................................ 29
6.2 Installation positions
Chapter 7 ................................................................................... 31Declaration of conformity

Chapter 1 - About this guide
© Softing Industrial Automation GmbH 5
1About this guide
1.1 Read me first
Please read this guide carefully before using the device to ensure safe and proper use.
Softing does not assume any liability for damages due to improper installation or
operation of this product.
1.2 Target audience
This guide is intended for experienced operation personnel and network specialists
responsible for configuring and maintaining field devices in process automation networks.
Any person using this gateway must have read and fully understood the safety
requirements and working instructions in this guide.
1.3 Typographic conventions
The following conventions are used throughout Softing customer documentation:
Keys, buttons, menu items, commands and
other elements involving user interaction are
set in bold font and menu sequences are
separated by an arrow
Open Start Control Panel Programs
Buttons from the user interface are enclosed
in brackets and set to bold typeface
Press [Start] to start the application
Coding samples, file extracts and screen
output is set in Courier font type
MaxDlsapAddressSupported=
23
Filenames and directories are written in
italic
Device description files are located in C:
\<Application name>\delivery\software
\Device Description files

pnGate PA/pnGate PB - Quick Startup Guide
6© Softing Industrial Automation GmbH
CAUTION
This symbol indicates a potentially hazardous situation which, if not avoided,
may result in minor or moderate injury
Note
This symbol is used to call attention to notable information that should be
followed during installation, use, or servicing of this device.
Hint
This symbol is used when providing you with helpful user hints.
1.4 Document feedback
We would like to encourage you to provide feedback and comments to help us improve the
documentation. If you have a PDF copy of this document simply write your comments and
suggestions to the PDF file using the editing tool in Adobe Reader and email your feedback
to [e-mail].
If you prefer to write your feedback directly as an email, please include the following
information with your comments:
document name
document version (as shown on cover page)
page number

Chapter 2 - About pnGate PA/pnGate PB
© Softing Industrial Automation GmbH 7
2About pnGate PA/pnGate PB
The Softing pnGate PA/pnGate PB is a PROFINET gateway integrating PROFIBUS PA and
PROFIBUS DP segments in PROFINET systems.
pnGate PA is designed for direct integration of PROFIBUS PA (Process Automation)
segments in PROFINET systems at a fixed speed of 31.2 kbit/s, typically used in areas of
process automation with explosive atmosphere.
pnGate PB integrates PROFIBUS PA and additionally PROFIBUS DP (Decentralied
Peripherals) networks in PROFINET systems at speeds of up to 12Mbit/s, typically via a
centralized controller in factory automation.
Both gateways support industry-standard device configuration, parameterization and
condition-monitoring tools.
Devices connected to pnGate PA/pnGate PB can be managed with the following tools:
1. PROFINET engineering systems (e.g. Siemens TIA Portal)
2. FDT-based device configuration
3. Siemens SIMATIC PDM (Process Device Manager)
2.1 Intended use
The pnGate PA and pnGate PB gateways are designed to integrate PROFIBUS devices in
PROFINET-based networks.
CAUTION
This gateway is not ATEX certified and may not be used in explosive
atmospheres or any other hazardous areas. The permissible ambient
conditions given in Chapter Technical specifications must be complied
with.
28

pnGate PA/pnGate PB - Quick Startup Guide
8© Softing Industrial Automation GmbH
2.2 Scope of delivery
The delivery of this gateway includes the following parts:
pnGate PA/pnGate PB device
CD-ROM including drivers, software, tools, video tutorials and user guide
Printed Quick Startup Guide
2.3 Supported features
The pnGate PA/pnGate PB gateways map PROFIBUS devices into PROFINET networks.
pnGate PA can map two or four PROFIBUS PA network segments (with the 2-channel
model supporting up to 32 PROFIBUS devices and the 4-channel model supporting up
to 64 PROFIBUS devices).
pnGate PB can map two PROFIBUS PA and one PROFIBUS DP network segments
supporting up to 32 PROFIBUS devices.
Both gateways support the conversion of PROFIBUS GSD files into a single PROFINET
GSDML using an integrated web-based conversion tool.
2.4 System requirements
These gateways require the use of a PROFINET engineering system such as the Siemens TIA
portal (version 15 or higher) and STEP 7 (version 5.5 SP 4 or higher). For more details see
the user guide. Engineering systems from other PLC vendors can also be used, provided
they support PROFINET GSDML files.

Chapter 2 - About pnGate PA/pnGate PB
© Softing Industrial Automation GmbH 9
2.5 Safety precautions
CAUTION
During operation, the surface of the device will heat up. Avoid direct contact.
When servicing the gateway, turn off the power supply and wait until surface
has cooled down.
Note
Do not open the housing of the pnGate PA/pnGate PB. It does not contain any
parts that need to be maintained or repaired. In the event of a fault or defect,
remove the device and return it to the vendor. Opening the device will void the
warranty!

pnGate PA/pnGate PB - Quick Startup Guide
10 © Softing Industrial Automation GmbH
3Installation
3.1 Hardware installation
Note
With an ambient temperature above 55 °C at the place of installation it is likely
that the temperatures of connecting cables will increase if the cables are
installed in an unfavourable position. In such cases, measure the temperature
to ensure that the service temperature of the cables is not exceeded (i.e. 80 °C),
or use cables sustaining high temperatures of at least 90 °C.
3.1.1 Mounting and dismounting
Note
Make sure the pnGate PA/pnGate PB is mounted in a manner that the power supply
disconnecting device or interrupt facility can always be reached easily.
Note
Depending on the installation position, the maximum ambient operating
temperature may differ. Refer to Technical Data for detailed information.
Installation and inspection
Installation and inspection must be carried out by qualified personnel only
(personnel qualified according to the German standard TRBS 1203 or similar
(Technical Regulations for Operational Safety). The definition of terms can be
found in IEC 60079-17.
28

Chapter 3 - Installation
© Softing Industrial Automation GmbH 11
Mounting
1. For mounting the pnGate PA/pnGate PB on
a DIN rail (35 mm), attach the two upper
notches to the rail.
2. Press the device down towards the rail
until it locks into place.
Note
Do not put stress on the system by bending or torsion.
Dismounting
1. Slide a screw driver horizontally underneath
the housing into the locking bar.
2. Slide the bar downwards – without tilting the
screw driver - and fold the device upwards.

pnGate PA/pnGate PB - Quick Startup Guide
12 © Softing Industrial Automation GmbH
3.1.2 Connection diagrams pnGate PA
The following diagram shows the physical interfaces of the pnGate PA. The device is
available as a 2-channel model and a 4-channel model. The 2-channel model has 2
physical PROFIBUS segment connections (PA0 to PA1), while the 4-channel model offers 4
physical PROFIBUS segment connections (PA0 to PA3).
2-channel model

Chapter 3 - Installation
© Softing Industrial Automation GmbH 13
4-channel model

pnGate PA/pnGate PB - Quick Startup Guide
14 © Softing Industrial Automation GmbH
3.1.3 Connection diagram pnGate PB
The following diagram shows the physical interfaces of the pnGate PB. The gateway has 2
physical PROFIBUS PA segment connections (PA0 to PA1) and supports one RS-485 link for
PROFIBUS DP data communication.

Chapter 3 - Installation
© Softing Industrial Automation GmbH 15
3.1.4 Connecting the power supply
Connect the device to a 24 V DC power supply.
The supply voltage (18 VDC .... 32 VDC) is connected by a 3-pole terminal block. The power
supply is connected to the plug connector via flexible wires with a cross section of 0.75 to
1.5 mm². The ground connection wire must have a cross section of 1.5 mm².
Pin
Signal
Description
1
GND
Ground
2
Functional earth
3
L+
Positive supply voltage
CAUTION
The Functional Earth (FE) connection of the device has to be connected at low
inductance with the Protective Earth (PE) of the system.
Note
As the connection diagrams show, power can also be applied by a special DIN
rail connector (Rail Power Supply). For further details contact Softing
Industrial Automation GmbH.

pnGate PA/pnGate PB - Quick Startup Guide
16 © Softing Industrial Automation GmbH
3.1.5 Connecting to the network
1. Connect the PROFIBUS PA devices to the PROFIBUS PA interfaces.
2. Connect the pnGate PA/pnGate PB to the PROFINET network. The pnGate PA/pnGate PB
includes a PROFINET switch that enables line topology.
pnGate PA network diagram

Chapter 3 - Installation
© Softing Industrial Automation GmbH 17
pnGate PB network diagram
3.1.6 Powering up the device
Turn on the power supply. The boot process takes approx. 15 seconds. For indication of
proper operation refer to section Status indicators - LEDs .
23

pnGate PA/pnGate PB - Quick Startup Guide
18 © Softing Industrial Automation GmbH
3.1.7 Ethernet ports
The gateway is equipped with two 10/100 Base-T Ethernet ports (RJ45). Both ports are
connected to the switch. The Ethernet ports corresponds to the IEEE 802.3 and have the
following pin assignment.
Ethernet Port 1 (ETH 1):
Pin
Signal
Description
1
TX+
Transmit signal positive
2
TX-
Transmit signal negative
3
RX+
Receive signal positive
4
Not used
Drain wire
5
Not used
Drain wire
6
RX-
Receive signal negative
7
Not used
Drain wire
8
Not used
Drain wire
Ethernet Port 2 (ETH 2):
Pin
Signal
Description
1
TX+
Transmit signal positive
2
TX-
Transmit signal negative
3
RX+
Receive signal positive
4
Not used
Drain wire
5
Not used
Drain wire
6
RX-
Receive signal negative
7
Not used
Drain wire
8
Not used
Drain wire

Chapter 3 - Installation
© Softing Industrial Automation GmbH 19
3.2 Software installation
When you install a Softing product for the first time, you will be asked in a dialogue
window if you trust the publisher. Activate the option Always trust software from Softing
AG if you do not want to be asked in subsequent installations and select [Install] to start
the installation.
1. Insert the CD Software and Documentation for Fieldbus Gateways into the CD drive.
a. If Autorun is enabled on your system, the startup page is opened.
b. If Autorun is disabled, open an Explorer window, select your CD drive and
double-click the file start.exe in the CD's root directory.
2. Select Installation of pnGate PA/pnGate PB Software and Documentation in the startup
page.
3. Select the installation setup files required.
4. Install the SearchAnd Configure software.
With the SearchAndConfigure function you will be able to detect and modify device IP
addresses. See the User Guide for more details.
5. Install PDM libraries if you are using a Siemens PDM application.
6. Install PACTware if no other FDT frame application is used.
PACTware and the Softing PROFIdtm will be installed.
7. Install PROFIdtm libraries if you prefer using a different FDT frame application such
as FieldCare, FieldMate or others to allow using a CommDTM in another FDT frame
application. See the User Guide for more details.

pnGate PA/pnGate PB - Quick Startup Guide
20 © Softing Industrial Automation GmbH
4Using the web interface
When your PC and the gateway have an IP connection, start a web browser that supports
JavaScript (Google Chrome) to access the gateway from your PC to familiarize yourself with
the device and system details and to perform one of the following:
4.1 Login to web server
1. Start your web browser with the pnGate PA/pnGate PB default URL
http://192.168.0.10.
You will be prompted to log in with username and password.
2. Enter administrator in the Username field and FGadmin!1 as password.
The information page is opened. Depending on the web browser you are using the
information presentation may vary.
4.2 Version information
The web interface of the gateway opens with the information page displaying details about
the device and the system. Modules and devices are identified by hardware version
numbers and serial numbers. The firmware version, the system ID and a manufacturer-
specific identifier for the system are also shown.