Softing smartLink HW-DP User manual

© Softing Industrial Automation GmbH
smartLink HW-DP
User Guide
Version: EN-042022-1.20

Softing Industrial Automation GmbH
Richard-Reitzner-Allee 6
85540 Haar / Germany
https://industrial.softing.com
+ 49 89 4 56 56-340
+ 49 89 4 56 56-488
[e-mail]
[e-mail]
Disclaimer of liability
The information contained in these instructions corresponds to the technical status at the time of printing of it and is
passed on with the best of our knowledge. Softing does not warrant that this document is error free. The information in
these instructions is in no event a basis for warranty claims or contractual agreements concerning the described products,
and may especially not be deemed as warranty concerning the quality and durability pursuant to Sec. 443 German Civil Code.
We reserve the right to make any alterations or improvements to these instructions without prior notice. The actual design
of products may deviate from the information contained in the instructions if technical alterations and product
improvements so require.
Trademarks
HART is a registered mark of the FieldComm Group, Texas, USA.
OPC UA is a registered trademark of the OPC Foundation.
PROFIBUS is a registered trademark of PROFIBUS Nutzerorganisation e.V. (PNO)
OpenSource
To comply with international software licensing terms, we offer the source files of open source software used in our
products. For details see https://opensource.softing.com/
If you are interested in our source modifications and sources used, please contact: [e-mail]
Scan the QR code to find the latest documentation on the product web page under Downloads.

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Table of Contents
Table of Contents
Chapter 1 .................................................................................... 7
About this guide
........................................................................................................... 71.1 Read me first
........................................................................................................... 71.2 Target audience
........................................................................................................... 71.3 Typographic conventions
........................................................................................................... 81.4 Document history
........................................................................................................... 81.5 Related documentation and videos
........................................................................................................... 81.6 Document feedback
Chapter 2 .................................................................................... 9
About smartLink HW-DP
........................................................................................................... 92.1 Intended use ........................................................................................................... 92.2 Specifications
........................................................................................................... 92.3 Supported features
........................................................................................................... 102.4 System requirements
........................................................................................................... 102.5 Safety precautions
........................................................................................................... 102.6 Real-time clock
........................................................................................................... 112.7 LED status indicators
........................................................................................................... 12
Status LEDs startup phase
2.7.1 ........................................................................................................... 12
Status LEDs – factory mode2.7.2 ........................................................................................................... 13
Status LEDs – normal mode
2.7.3
Chapter 3 .................................................................................... 14
Installation
........................................................................................................... 143.1 Hardware installation
........................................................................................................... 14
Mounting and dismounting3.1.1 ........................................................................................................... 15
Connection diagrams
3.1.2 ........................................................................................................... 16
Power and alarm connectors
3.1.3 ........................................................................................................... 17Installation positions
3.1.4 ........................................................................................................... 18
Connecting to the network
3.1.5 ........................................................................................................... 18
Powering up the device3.1.6 ........................................................................................................... 19
Factory reset
3.1.7 ........................................................................................................... 203.2 Software installation
Chapter 4 .................................................................................... 21
Configuration
........................................................................................................... 214.1 Prerequisites ........................................................................................................... 214.2 Changing the IP address of a smartLink HW-DP
........................................................................................................... 234.3 Setting the IP address of your PC
........................................................................................................... 244.4 Login to user interface
........................................................................................................... 254.5 Configuring PROFIBUS
Chapter 5 .................................................................................... 26
Asset management
........................................................................................................... 265.1 Preparing for asset management
........................................................................................................... 275.2 Setting PROFIBUS device parameters with PACTware

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Table of Contents
4
........................................................................................................... 27
Prerequisites
5.2.1 ........................................................................................................... 27Creating a project in PACTware
5.2.2 ........................................................................................................... 295.3 Setting HART device parameters with PACTware
........................................................................................................... 29
Prerequisites5.3.1 ........................................................................................................... 295.4 Setting PROFIBUS device parameters with SIMATIC PDM
........................................................................................................... 29
Prerequisites
5.4.1 ........................................................................................................... 29Connecting to SIMATIC PDM
5.4.2 ........................................................................................................... 345.5 Connecting to HART IP interfaces
........................................................................................................... 34
Supported HART IP RIOs5.5.1 ........................................................................................................... 35
Using Emerson AMS
5.5.2
..................................................................................................... 35
Preparations
5.5.2.1
..................................................................................................... 35Network configuration5.5.2.2
........................................................................................................... 405.6 Connecting to OPC UA
........................................................................................................... 42
Data type conversion
5.6.1 ........................................................................................................... 445.7 Address spaces
Chapter 6 .................................................................................... 45
Working with the user interface
........................................................................................................... 456.1 General functions
........................................................................................................... 456.2 Information ........................................................................................................... 45
System6.2.1 ........................................................................................................... 46
License
6.2.2 ........................................................................................................... 46
About
6.2.3 ........................................................................................................... 476.3 Settings ........................................................................................................... 47
Network
6.3.1 ........................................................................................................... 48
User accounts6.3.2 ........................................................................................................... 50
Firmware update
6.3.3 ........................................................................................................... 52
Reset
6.3.4 ........................................................................................................... 53HTTPS
6.3.5 ........................................................................................................... 55
Time & Date
6.3.6 ........................................................................................................... 56
Licensing6.3.7 ........................................................................................................... 596.4 Diagnosis ........................................................................................................... 59
Settings
6.4.1 ........................................................................................................... 60Log File
6.4.2 ........................................................................................................... 61
Threads
6.4.3 ........................................................................................................... 61
Status6.4.4 ........................................................................................................... 62
Live List
6.4.5 ........................................................................................................... 636.5 PROFIBUS ........................................................................................................... 63Configuration
6.5.1 ........................................................................................................... 65
Device assignment
6.5.2 ........................................................................................................... 66
Log6.5.3 ........................................................................................................... 666.6 HART IP ........................................................................................................... 66
Settings
6.6.1 ........................................................................................................... 67Log
6.6.2 ........................................................................................................... 686.7 OPC UA

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Table of Contents
........................................................................................................... 68
Settings
6.7.1 ........................................................................................................... 68Mapping
6.7.2 ........................................................................................................... 696.8 MQTT ........................................................................................................... 69
Settings6.8.1 ........................................................................................................... 69
Log
6.8.2
Chapter 7 .................................................................................... 70
Declaration of conformity
Chapter 8 .................................................................................... 71
Glossary

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6 Version EN-042022-1.20

Chapter 1 - About this guide
Version EN-042022-1.20 7
1 About this guide
1.1 Read me first
Please read this guide carefully before using the device to ensure safe and proper use. Softing does
not assume any liability for damages due to improper installation or operation of this product.
This document is not warranted to be error-free. The information contained in this document is
subject to change without prior notice. To obtain the most current version of this guide, visit the
product website.
1.2 Target audience
This guide is intended for experienced operation personnel and network specialists responsible for
configuring and maintaining field devices in process automation networks. Before installing and
operating the smartLink HW-DP make sure that you have read and fully understood the safety
requirements and working instructions in this guide.
1.3 Typographic conventions
The following conventions are used throughout Softing customer documentation:
Keys, buttons, menu items, commands and other
elements involving user interaction are set in bold
font and menu sequences are separated by an
arrow
Open Start à Control Panel à Programs
Buttons from the user interface are enclosed in
brackets and set to bold typeface
Press [Start] to start the application
Coding samples, file extracts and screen output is
set in Courier font type
MaxDlsapAddressSupported=23
Filenames and directories are written in italic
Device description files are located in C:
\<Application
name>\delivery\software\Device Description
files
CAUTION
CAUTION indicates a potentially hazardous situation which, if not avoided, may result in
damage or injury.
Note
This symbol is used to call attention to notable information that should be followed
during installation, use, or servicing of this device.
Hint
This symbol is used when providing you with helpful user hints.

smartLink HW-DP - User Guide
8Version EN-042022-1.20
1.4 Document history
Document version
Changes since last version
1.00
first version
1.01
minor editorial changes
1.02
minor editorial changes
1.10
Chapter added on connecting to PROFIBUS devices via OPC UA and
connecting to HART devices via FDT/DTMadded.
1.10-1
Description on how to register a license added to Chapter Licensing .
1.20
New password rules and description on how to connect to PROFIBUS
devices via MQTT to planPerfect Monitor added.
1.5 Related documentation and videos
See the following links for additional and related product information:
§ smartLink DTMUser Guide
§ Video tutorial - Integrating and using Softing smartLink HW-DP
1.6 Document feedback
We would like to encourage you to provide feedback and comments to help us improve the
documentation. You can write your comments and suggestions to the PDF file using the editing tool
in Adobe Reader and email your feedback to [e-mail].
If you prefer to write your feedback directly as an email, please include the following information
with your comments:
§ document name
§ document version (as shown on cover page)
§ page number
56
48

Chapter 2 - About smartLink HW-DP
Version EN-042022-1.20 9
2 About smartLink HW-DP
The Softing smartLink HW-DP gateway provides access to the communication system and connects
the higher-level network structure with the field level.
The default configuration allows for a start-up in only a few minutes. In order to prevent network
disruptions by unauthorized configuration changes, all configuration functions are protected by user
administration.
2.1 Intended use
The smartLink HW-DP is designed to be used as a secure access point to PROFIBUS networks. Any
other use is deemed non-intended use.
CAUTION
Do not use this device in hazardous areas! See Section Specifications for permissible
ambient conditions.
Note
Installation and operation of the smartLink HW-DP must be performed by qualified
personnel only.
2.2 Specifications
Power supply
18 VDC...32 VDC; SELV/PELV supply mandatory, typical input current
200 mA (max. 1 A, considering rush-in current at switch-on).
Ethernet
IEEE 802.3100BASE-TX/10BASE-T, 10BaseTXHD, 10BaseTXFD,
100BaseTXHD, 100BaseTXFD, 1000BaseTHD, 1000BaseTFD
Minimum ambient
operating temperature
-40 °C (see Installation positions for the maximum ambient
temperature depending on the mounting position)
Storage temperature
-40 °C...+85 °C
Relative humidity
10%...95% (non-condensing)
Altitude
must not exceed 2000 m
Location
indoor use only; no direct sunlight
2.3 Supported features
smartLink HW-DP supports the following features:
§ parameter setting of HART devices connected to PROFIBUS DP networks via HART IP and
FDT/DTM
§ parameter setting of PROFIBUS DP devices via FDT/DTMand Simatic PDM
§ provides process data, asset and diagnostic information of PROFIBUS devices via OPC UA
§ provides asset and diagnostic information of PROFIBUS devices for plantPerfect Monitor
9
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2.4 System requirements
To parametrize PROFIBUS and HART devices with your smartLink HW-DP you will need:
§ 24V power supply
§ PC with web browser
§ Ethernet cable
§ PROFIBUS cable
2.5 Safety precautions
CAUTION
During operation, the device's surface will be heated up. Avoid direct contact. When
servicing, turn off the power supply and wait until surface has cooled down.
CAUTION
The electronic components of the smartLink HW-DP are sensitive to electrostatic
discharges. Damages due to electrostatic discharge can lead to premature failure of
components or intermittent faults at a later stage. Before installing the smartLink HW-
DP, divert the electrostatic discharge away from your body and the tools used.
Note
Do not open the housing of the smartLink HW-DP. It does not contain any parts that need
to be maintained or repaired. In the event of a fault or defect, remove the device and
return it to the vendor. Opening the device will void the warranty!
2.6 Real-time clock
A real-time clock is located on the device, which is used to validate the temporal validity when using
certificates. The real-time clock is buffered so that the real-time clock continues to run in the event
of a brief power failure. The buffer time is limited and depends on various parameters (ambient
temperature, duration of use, ...) and can range from a few hours to several days.
During the initial installation and if the power failure lasts longer than the buffer time, the RTCs are
set using a browser via the web server (see corresponding section: Setting the RTC via browser).
Therefore, aproblem with the validity of a certificate can indicate that the real-time clock is not set.
It is recommended to use a time server in the network (NTP server), then the device automatically
fetches the current time (see corresponding section: Activating the NTP server).

Chapter 2 - About smartLink HW-DP
Version EN-042022-1.20 11
2.7 LED status indicators
smartLink HW-DP has four device status LEDs and two RJ45 connection status LEDs on the front:
PWR
=
power supply - refer to next section
RUN
=
running - refer to next section
ERR
=
error - refer to next section
BUS
=
configuration - displays configuration upload - refer to next section
The device status LEDs are permanently on or flash in different colors and frequencies as indicated
below:
Symbol
Color
Lighting
none
off
red
permanent
green
permanent
red
flashing (1 Hz)
red
flashing quickly (5 Hz)
green
flashing (1 Hz)
green
flashing slowly (0.5Hz)
green
flashing quickly (5 Hz)
orange (red/green)
permanent
orange (red/green)
green permanent + red flashing (1Hz)
The RJ45status LEDs indicate the following behaviour:
web server port LEDS
Colour
Behaviour
green
ON when port has an active link
yellow
FLASHINGwhen there is traffic on the port
12
12
12
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2.7.1 Status LEDs startup phase
LEDs
Meaning
PWR
RUN
ERR
BUS
Power Off – check Power supply.
PWR
RUN
ERR
BUS
Power On - 24V DC power supply is ok.
PWR
RUN
ERR
BUS
Start up phase (up to 30 seconds).
PWR
RUN
ERR
BUS
Start up phase finished – check execution mode (normal or factory).
2.7.2 Status LEDs – factory mode
LEDs
Meaning
PWR
RUN
ERR
BUS
Device running in factory mode.
PWR
RUN
ERR
BUS
Firmware update is running.
PWR
RUN
ERR
BUS
Request to execute factory reset.
PWR
RUN
ERR
BUS
Device executes factory reset.
PWR
RUN
ERR
BUS
n.a
Software error - reboot the device.
PWR
RUN
ERR
BUS
n.a
Software error - device restarted automatically and error is
reported in log file.

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Version EN-042022-1.20 13
2.7.3 Status LEDs – normal mode
LEDs
Meaning
PWR
RUN
ERR
BUS
n.a.
n.a.
Device running in Normal mode.
PWR
RUN
ERR
BUS
n.a.
n.a.
Firmware update is running.
PWR
RUN
ERR
BUS
n.a.
Device joined PROFIBUS and is online.
PWR
RUN
ERR
BUS
n.a.
Device is configuring for PROFIBUS or Bus error.
PWR
RUN
ERR
BUS
n.a.
Software error - reboot the device.
PWR
RUN
ERR
BUS
n.a.
Software error - device restarted automatically and error is
reported in log file.

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3 Installation
3.1 Hardware installation
Note
With an ambient temperature above 55 °C at the place of installation it is very likely that
the temperatures of connecting cables will increase if the cables are installed in an
unfavourable position. In such cases, measure the temperature to ensure that the
service temperature of the cables is not exceeded or use cables sustaining high
temperatures of at least 90 °C.
3.1.1 Mounting and dismounting
Note
Make sure the smartLink HW-DP is mounted in such a way that the power supply can be
easily disconnected. Depending on the installation position, the maximum ambient
operating temperature may differ. See Section Installation positions for details.
Installation and inspection
Installation and inspection must be carried out by qualified personnel only (personnel
qualified according to the German standard TRBS 1203- Technical Regulations for
Operational Safety). The definition of terms can be found in IEC 60079-17.
Mounting
1. Hook the upper notch of the cut-out on the back of the
device into a 35 mm DIN rail.
2. Leverage the screwdriver upwards, pull the locking bar
downwards and move the device down towards the
rail.
3. Press the gateway down towards the rail until it slides
into place over the lip of the locking bar.
Note
Do not put stress on the system by bending or
torsion.
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Chapter 3 - Installation
Version EN-042022-1.20 15
Dismounting
1. Slide a screwdriver diagonally under the housing into the
locking bar.
2. Leverage the screwdriver upwards, pull the locking bar
downwards and move the gateway upwards off the rail.
3.1.2 Connection diagrams
The following diagram shows the input and output interfaces of the smartLink HW-DP. The device
has one 10/100/1000 Base-T Ethernet port (ETH1) and one RS-485 link (DP 1) for PROFIBUS DP data
communication. The connectors on the top are reserved for the supply voltage and alarm output. The
uSD card slot is used for future service purposes and is not supported in the current version of the
product.

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3.1.3 Power and alarm connectors
Connect the smartLink HW-DP to a 24 V DC power supply.
Note
smartLink HW-DP is intended for connection to a SELV/PELV circuitry only.
Power connector
The supply voltage (18VDC .... 32 VDC) is connected by a 3-pole terminal block. The power supply is
connected to the plug connector via flexible wires with a cross section of 0.75 to 1.5mm². The ground
connection wire must have a cross section of 1.5 mm².
Signal
Description
24VDC
24 V DC power supply
Functional earth
GND
Ground
CAUTION
The Functional Earth (FE) connection of the device has to be connected at low inductance
with the Protective Earth (PE) of the system.
Alarm connector
The alarm output has a voltage range of 0-32V. Connect the positive supply voltage with the COM
terminal to avoid damage when the connector accidentally mixed up.
Signal
Description
NO
Normally Open
NC
Normally Closed
COM
Common Terminal

Chapter 3 - Installation
Version EN-042022-1.20 17
3.1.4 Installation positions
The smartLink HW-DP can be mounted horizontally and vertically. Depending on the installation
position, different ambient operating temperatures (Ta) apply.
Minimum distance
Provide a minimum distance of 50 mm to the air inlet and air outlet to ensure natural
convection.
Rotated installation position
The maximum permissible ambient temperature values also apply to a 180° rotated
installation position.
Horizontal installation position and maximum temperatures
Vertical installation position and maximum temperatures

smartLink HW-DP - User Guide
18 Version EN-042022-1.20
Maximum ambient
temperature (Ta)
Ta- no distance
Taat 28mm distance
between devices
horizontal
60 °C
65 °C
vertical
50 °C
60 °C
3.1.5 Connecting to the network
1. Connect your PROFIBUS network to the RS485 port of your smartLink HW-DP.
2. Connect your PC running the engineering and asset management tools using the Ethernet port.
WARNING
Installing smartLink HW-DP while your network is in operation may cause data transfer
problems if the network is in a poor electrical condition.
3.1.6 Powering up the device
Turn on the power supply. The boot process will take about 30 seconds. Refer to LED status
indicators for adetailed description of the LEDs and there behaviour.
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Chapter 3 - Installation
Version EN-042022-1.20 19
3.1.7 Factory reset
If your smartLink HW-DP is not responding, is malfunctioning or you simply cannot log on to the
device because you have forgotten your login credentials you can restore the original factory
conditions, remove the existing user data and clear the device settings by performing a hard reset.
Note
We recommend to press the reset button only if you wish to clear your device of all
configurations or if you have attempted all other methods of troubleshooting.
Remember that the a hard reset will delete all device settings and data added by the
user.
1. Disconnect the power supply from the smartLink HW-DP device.
2. Insert the tip of a metal pin, of a pen or the end of an unwound paper clip into the hole of the
reset button as shown above.
3. Press the reset button very carefully while powering up the device again and hold the button
until the RUN LED turns red and is flashing fast.
4. Release the reset button. smartLink HW-DP is now in factory mode.
Note
When your smartLink HW-DP is set to factory mode you will need to update the
device via the web server with a specific factory firmware.
5. Wait for a few seconds.
6. Press the reset button again and hold for about 15seconds. The LEDs (except for PWR) are
flashing red.
7. Release the reset button. The two LEDs in the middle (RUN and ERR) are flashing red.
When the light turn off, the smartLink HW-DP is reset and starts in factory settings. First the LED
PWR turns from yellow to green, then the LED RUN turns from red to green. Now the device is
operational again.
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20 Version EN-042022-1.20
3.2 Software installation
When you install a Softing product for the first time, you will be asked if you trust the publisher.
Activate the option Always trust software from Softing AG if you do not want to be asked in
subsequent installations and select [Install] to start the installation.
1. Go to the smartLink HW-DP product website to download the latest software (Search and
Configure, PROFIdtm and smartLink DTM)*
2. Start by downloading and installing the Search and Configure tool.
3. Follow the on-screen installation instructions.
4. Read the license agreement carefully.
If you have questions, you can [Cancel] the installation at this point and contact us. Click [Print]
if you want to print the license agreement to a PDF or on a printer.
5. Select I accept the terms in the license agreement and click [Next].
6. Click [Install] to install the selected software application on your PC.
While the installation is in progress, the status bar of the installation wizard shows the different
steps that are being executed. If you want to abort the installation, click [Cancel] button. The
installation wizard will undo all modifications that have been made to your computer up to this
point. Otherwise, wait until the installation is completed.
7. Press [Finish] to complete the installation and exit the wizard.
Note
Proceed with the installation of the other software packages.
___________
*Search and Configure: discovery and IP-Configuration of smartLink HW-DP
PROFIdtm: needed for FDT-Applications (i.e. PACTware, ...) to access PROFIBUS slaves
smartLink DTM: needed for FDT-Applications (i.e. PACTware, ...) to access HART devices connected to PROFIBUS
slaves.