Softing mbGate PA Troubleshooting guide

mbGate PA
Quick Startup Guide
Version: EN-082018-1.13
© Softing Industrial Automation GmbH

The information contained in these instructions corresponds to the technical status at the time of
printing of it and is passed on with the best of our knowledge. The information in these
instructions is in no event a basis for warranty claims or contractual agreements concerning the
described products, and may especially not be deemed as warranty concerning the quality and
durability pursuant to Sec. 443 German Civil Code. We reserve the right to make any alterations or
improvements to these instructions without prior notice. The actual design of products may
deviate from the information contained in the instructions if technical alterations and product
improvements so require.
Disclaimer of liability
Softing Industrial Automation GmbH
Richard-Reitzner-Allee 6
85540 Haar / Germany
http://industrial.softing.com
+ 49 89 4 56 56-340
+ 49 89 4 56 56-488
[e-mail]
[e-mail]
Scan the QR code to find the latest documentation on the product
web page under Downloads.

© Softing Industrial Automation GmbH 3
Table of Contents
Table of Contents
Chapter 1 ................................................................................... 5About this guide
................................................................................................................ 5
1.1 Read me first
................................................................................................................ 5
1.2 Target audience
................................................................................................................ 5
1.3 Typographic conventions
................................................................................................................ 6
1.4 Document feedback
Chapter 2 ................................................................................... 7About mbGate PA
................................................................................................................ 7
2.1 Intended use
................................................................................................................ 8
2.2 Scope of delivery
................................................................................................................ 8
2.3 Supported features
................................................................................................................ 9
2.4 System requirements
................................................................................................................ 10
2.5 Safety precautions
Chapter 3 ................................................................................... 11Installation
................................................................................................................ 11
3.1 Hardware installation
.................................................................................................. 11
Mounting and dismounting
3.1.1
.................................................................................................. 13
Connection diagrams
3.1.2
.................................................................................................. 15
Connecting the power supply
3.1.3
.................................................................................................. 16
Connecting to the network
3.1.4
.................................................................................................. 17
Powering up the device
3.1.5
................................................................................................................ 17
3.2 Software installation
Chapter 4 ................................................................................... 18Using the webserver interface
................................................................................................................ 18
4.1 Login to webserver
................................................................................................................ 18
4.2 Version information
................................................................................................................ 19
4.3 Changing the password

Table of Contents
© Softing Industrial Automation GmbH4
................................................................................................................ 20
4.4 Updating the firmware
Chapter 5 ................................................................................... 21LED status indicators
................................................................................................................ 22
5.1 PWR - power supply
................................................................................................................ 22
5.2 Status LEDs (PWR, RUN, ERR and CFG)
................................................................................................................ 24
5.3 Modbus LEDs (MB)
................................................................................................................ 25
5.4 PROFIBUS Master LEDs (PA)
Chapter 6 ................................................................................... 26Technical data
................................................................................................................ 26
6.1 Specifications
................................................................................................................ 27
6.2 Installation positions
Chapter 7 ................................................................................... 29Declaration of conformity

Chapter 1 - About this guide
© Softing Industrial Automation GmbH 5
1About this guide
1.1 Read me first
Please read this guide carefully before using the device to ensure safe and proper use.
Softing does not assume any liability for damages due to improper installation or
operation of this product.
1.2 Target audience
This guide is intended for experienced operation personnel and network specialists
responsible for configuring and maintaining field devices in process automation networks.
Any person using a mbGate PA must have read and fully understood the safety
requirements and working instructions in this guide.
1.3 Typographic conventions
The following conventions are used throughout Softing customer documentation:
Keys, buttons, menu items, commands and
other elements involving user interaction are
set in bold font and menu sequences are
separated by an arrow
Open Start Control Panel Programs
Buttons from the user interface are enclosed
in brackets and set to bold typeface
Press [Start] to start the application
Coding samples, file extracts and screen
output is set in Courier font type
MaxDlsapAddressSupported=23
Filenames and directories are written in italic
Device description files are located in C:
\<Application name>\delivery\software
\Device Description files

mbGate PA - Quick Startup Guide
6© Softing Industrial Automation GmbH
CAUTION
This symbol indicates a potentially hazardous situation which, if not avoided,
may result in minor or moderate injury
Note
This symbol is used to call attention to notable information that should be
followed during installation, use, or servicing of this device.
Hint
This symbol is used when providing you with helpful user hints.
1.4 Document feedback
We would like to encourage you to provide feedback and comments to help us improve the
documentation. If you have a PDF copy of this document simply write your comments and
suggestions to the PDF file using the editing tool in Adobe Reader and email your feedback
to [e-mail].
If you prefer to write your feedback directly as an email, please include the following
information with your comments:
document name
document version (as shown on cover page)
page number

Chapter 2 - About mbGate PA
© Softing Industrial Automation GmbH 7
2About mbGate PA
The mbGate PA from Softing is a Modbus gateway that connects PROFIBUS PA field devices
with Modbus devices via a Modbus controller. Up to 64 PROFIBUS PA field devices can be
connected to almost any type of controller.
Two models, two versions
The mbGate PA is available as 2-channel model and a 4-channel model. Both models come
in two versions. The only difference between these versions is the installation position
which is rotated by 180°, including front panel and the LED position (see cover image).
Engineering systems and asset management systems
The mbGate PA can be managed in the following systems:
Modbus engineering system (e.g. Siemens TIA Portal, Schneider Unity Pro)
FDT-based device configuration
Siemens SIMATIC PDM (Process Device Manager)
2.1 Intended use
This gateway is designed and intended to connect Modbus devices with PROFIBUS PA field
devices on different network segments. Any other use is not intended. Follow the
instructions in this manual on how to use the mbGate PA.
CAUTION
This gateway is not ATEX-certified and may not be used in explosive
atmospheres or any other hazardous areas. The permissible ambient
conditions given in Chapter Technical Data must be observed.
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2.2 Scope of delivery
The delivery of the mbGate PA includes the following parts:
mbGate PA device
CD-ROM including drivers, firmware, tools video tutorial and user guide
Printed Quick Startup Guide
2.3 Supported features
The Softing mbGate PA gateway supports the following features:
Simple connection to PROFIBUS PA devices using Modbus controllers.
Two PROFIBUS PA segments for up to 16 devices per segment. An optional licence key
supports 4 segments.
Integration in FDT frame applications.
Integration in Siemens SIMATIC PDM.
Configuration of the gateway in a web browser.
Integrated configurator to start up the PROFIBUS PA devices.
Access to PROFIBUS PA process values (input und output) in the Modbus control
program.
Access to operation state and Life Sign of the PROFIBUS PA devices in the Modbus
control program.
Changing of operation state of the PROFIBUS PA Master (STOP / RUN) in the Modbus
control program.

Chapter 2 - About mbGate PA
© Softing Industrial Automation GmbH 9
Acyclic reading and writing of device parameters in the Modbus control program.
Detailed display of the operation state by LEDs.
Two Ethernet interfaces (connected internally on a single switch).
Power supply by connectors or rail connectors.
2.4 System requirements
This gateway can be used in combination with a Modbus engineering system such as a
Schneider Unity Pro or Siemens TIA Portal. When the gateway is used to parameterize
PROFIBUS PA devices you need an FDT frame application, e.g. PACTware or Siemens
SIMATIC PDM. See the user guide for details. Also required are:
24V power supply
one power conditioner per segment
field barrier (for Ex environment)
PC with web browser
GSD file for each PROFIBUS device in your network

mbGate PA - Quick Startup Guide
10 © Softing Industrial Automation GmbH
2.5 Safety precautions
CAUTION
During operation, the surface of the device will heated up. Avoid direct contact.
When servicing the gateway, turn off the power supply and wait until surface
has cooled down.
Note
Do not open the housing of the mbGate PA. It does not contain any parts that
need to be maintained or repaired. In the event of a fault or defect, remove the
device and return it to the vendor. Opening the device will void the warranty!

Chapter 3 - Installation
© Softing Industrial Automation GmbH 11
3Installation
3.1 Hardware installation
Note
With an ambient temperature above 55 °C at the place of installation it is very
likely that the temperatures of connecting cables will increase if the cables are
installed in an unfavourable position. In such cases, measure the temperature
to ensure that the service temperature of the cables is not exceeded (i.e. 80 °C),
or use cables sustaining high temperatures of at least 90 °C.
3.1.1 Mounting and dismounting
Note
Make sure the mbGate PA is mounted in a manner that the power supply
disconnecting device or interrupt facility can always be reached easily.
Note
Depending on the installation position, the maximum ambient operating
temperature may differ. Refer to Technical Data for detailed information.
Installation and inspection
Installation and inspection must be carried out by qualified personnel only
(personnel qualified according to the German standard TRBS 1203 or similar
(Technical Regulations for Operational Safety). The definition of terms can be
found in IEC 60079-17.
26

mbGate PA - Quick Startup Guide
12 © Softing Industrial Automation GmbH
Mounting
1. Hook the upper notch of the cut-out on the
back of the mbGate PA into a 35 mm DIN
rail.
2. Press the mbGate PA down towards the
rail until it slides into place over the lip
of the locking bar.
Note
Do not put stress on the device by bending or torsion.
Dismounting
1. Slide a screwdriver diagonally under the
housing into the locking bar.
2. Lever the screwdriver upwards, pull the
locking bar downwards - without tilting the
screwdriver - and move the gateway upwards
off the rail.

Chapter 3 - Installation
© Softing Industrial Automation GmbH 13
3.1.2 Connection diagrams
The mbGate PA is available as a 2-channel model and a 4-channel model. The Redundancy
Link (RDL) has no function in this version of the device. The 2-channel model has 2 physical
PROFIBUS segment connections (PA0 and PA1), while the 4-channel model supports 4
physical PROFIBUS segment connections (PA0 to PA3). Both models have two 10/100 Base-
T Ethernet ports (ETH1 and ETH2). The following diagrams show the side profile of the two
models with the input and output interfaces.
2-channel model

mbGate PA - Quick Startup Guide
14 © Softing Industrial Automation GmbH
4-channel model

Chapter 3 - Installation
© Softing Industrial Automation GmbH 15
3.1.3 Connecting the power supply
Note
As the mbGate PA gateway does not supply power to the PROFIBUS PA
connections (PA0 to PA3), each PA segment of your PROFIBUS network requires
its own power supply with power conditioning (such as power conditioner
R.STAHL 9412) and a field barrier for connecting to devices in explosive
atmospheres.
Connect the device to a 24 V DC power supply. The supply voltage (18 VDC .... 32 VDC) is
connected by a 3-pole terminal block. The power supply is connected to the plug connector
via flexible wires with a cross section of 0.75 to 1.5 mm². The ground connection wire must
have a cross section of 1.5 mm².
Pin
Signal
Description
1
GND
Ground
2
Functional earth
3
L+
Positive supply voltage
CAUTION
The Functional Earth (FE) connection of the device has to be connected at low
inductance with the Protective Earth (PE) of the system.
Note
As the connection diagrams show, power can also be applied by a special DIN
rail connector (Rail Power Supply). For further details contact Softing
Industrial Automation GmbH.

mbGate PA - Quick Startup Guide
16 © Softing Industrial Automation GmbH
3.1.4 Connecting to the network
1. Connect each segment of your PROFIBUS PA network via a power conditioner to a
PROFIBUS PA port of your gateway (PA0 to PA1 for 2-channel model and PA0 to PA3
for 4-channel model). If you connect to field devices in explosive atmospheres ensure
that you also connect a field barrier in between.
2. Connect the mbGate PA from one of the two Ethernet ports with your Modbus network.
3. Connect your PC running the engineering and asset management tools with the second
Ethernet port using.
Network topology of a 2-channel gateway

Chapter 3 - Installation
© Softing Industrial Automation GmbH 17
3.1.5 Powering up the device
Turn on the power supply. The boot process will take around 15 seconds. For indication of
proper operation refer to section LED status indicators .
3.2 Software installation
When you install a Softing product for the first time, you will be asked in a dialogue
window if you to trust the publisher. Activate the option Always trust software from Softing
AG if you do not want to be asked in subsequent installations and select [Install] to start
the installation.
1. Insert the CD Software and Documentation for Fieldbus Gateways into the CD drive.
a. If Autorun is enabled on your system, the startup page is opened.
b. If Autorun is disabled, open an Explorer window, select your CD drive and double-
click the file start.exe in the CD's root directory.
2. Select Installation of the mbGate PA Software and Documentation in the Start menu.
3. Install the mbGate PA software.
With the SearchAndConfigure function you will be able to detect and modify IP
addresses. See the See the User Guide for more details.
4. Install PDM libraries if you are using a Siemens PDM application.
5. Install PACTware if no other FDT frame application is used.
PACTware and the Softing PROFIdtm will be installed.
6. Install PROFIdtm if you prefer using another FDT frame application like FieldCare or
FieldMate.
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18 © Softing Industrial Automation GmbH
4Using the webserver interface
After you have established an IP connection between your PC and the gateway you can
access the mbGate PA from your PC via a web browser that supports Java script (e.g.
Google Chrome).
4.1 Login to webserver
1. Start your web browser with the mbGate PA default URL http://192.168.0.10 .
You will be prompted to log in with username and password.
2. Enter administrator in the Username field and FGadmin!1 in the Password field
The information page is opened. Depending on the web browser you are using the
information presentation may vary.
4.2 Version information
The web interface of the gateway opens with the information page displaying details about
the device and the system. Modules and devices are identified by hardware version
numbers and serial numbers. The firmware version, the system id and a manufacturer-
specific identifier for the system are also shown.

Chapter 4 - Using the webserver interface
© Softing Industrial Automation GmbH 19
4.3 Changing the password
1. Select Configuration System Maintenance User Accounts.
2. Enter the name of the user whose password you want to change, the old password and
the new password in the corresponding field(s).
3. Retype the new password in the Confirm field and click [Change Password] to confirm
the modified password.
Note
Change the administrator password with great care! If you lose your changed
administrator password, you can no longer make changes to configurations or
settings. In this case contact the Softing support.
The following default logins and passwords are available and can be changed:
Role
Username
Password
Administrator
administrator
FGadmin!1
Maintenance
config
FGconfig!1
Observer
view
FGview!1
Expert*
expert
FS-QsHnc7BWa{6w<
Diagnostics*
diagnosis
?<fJ#\/$eB2qtGd*
*Backdoor accounts for Softing Support access. Currently supporting same features as administrator account.
The table below shows which actions can be executed by the different roles:
Action
Admin / Expert / Diagnostics
Maintenance
Observer
Setting password
Configuring gateway
Reading configuration
Reading diagnostics

mbGate PA - Quick Startup Guide
20 © Softing Industrial Automation GmbH
4.4 Updating the firmware
By updating the firmware you will reset the default password and install new firmware
file(s).
1. Log in to the gateway.
2. Select Configuration System Maintenance Firmware.
This page will allow you to update the firmware and if needed delete gateway
configuration data like IP settings and passwords.
3. Click [Choose File] in the Select Firmware field and select the firmware file you want
to download.
4. Click [Download Firmware and Reboot] to download the firmware file and to reboot
the system.
The system performs a firmware file check. The download is started. System messages
will inform you about the download status. When the download is completed the
mbGate PA will be rebooted.
Note
Do not access the web server of the mbGate PA before the "Success"
message is displayed in the browser window. Otherwise you will have to
clear the cache of your web browser after the boot process has finished
and set up a connection to the web server of the mbGate PA.
When the boot process is completed, the RUN LED is ON.