Softing uaGate SI Troubleshooting guide

uaGate SI
Quick Startup Guide
Version: EN-092018-1.60
© Softing Industrial Automation GmbH

The information contained in these instructions corresponds to the technical status at the time of
printing of it and is passed on with the best of our knowledge. The information in these
instructions is in no event a basis for warranty claims or contractual agreements concerning the
described products, and may especially not be deemed as warranty concerning the quality and
durability pursuant to Sec. 443 German Civil Code. We reserve the right to make any alterations or
improvements to these instructions without prior notice. The actual design of products may
deviate from the information contained in the instructions if technical alterations and product
improvements so require.
Disclaimer of liability
Softing Industrial Automation GmbH
Richard-Reitzner-Allee 6
85540 Haar / Germany
http://data-intelligence.softing.com
+ 49 89 4 56 56-0
+ 49 89 4 56 56-488
[e-mail]
[e-mail]
Scan the QR code to find the latest documentation on the product
web page under Downloads.

Copyright Softing Industrial Automation GmbH 3
Table of Contents
Table of Contents
Chapter 1 ................................................................................... 5About this guide
................................................................................................................ 51.1 Read me first
................................................................................................................ 51.2 Target audience
................................................................................................................ 51.3 Typographic conventions
................................................................................................................ 61.4 Document feedback
Chapter 2 ................................................................................... 7About uaGate SI
................................................................................................................ 72.1 Intended use
................................................................................................................ 72.2 Scope of delivery
................................................................................................................ 82.3 Safety precautions
Chapter 3 ................................................................................... 9Hardware installation
................................................................................................................ 93.1 Mounting and dismounting
................................................................................................................ 113.2 Connecting the power supply
................................................................................................................ 123.3 Connecting to the network
................................................................................................................ 133.4 Powering up the device
................................................................................................................ 143.5 Inserting an SD card
................................................................................................................ 153.6 Resetting the device
Chapter 4 ................................................................................... 16Configuration and login
................................................................................................................ 164.1 IP address information
................................................................................................................ 164.2 IP connection to web server
................................................................................................................ 184.3 Login
................................................................................................................ 184.4 Completing your configuration

Table of Contents
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Chapter 5 ................................................................................... 19LED status indicators
Chapter 6 ................................................................................... 21Technical data
Chapter 7 ................................................................................... 22Declaration of the manufacturer

Chapter 1 - About this guide
Copyright Softing Industrial Automation GmbH 5
1About this guide
1.1 Read me first
Please read this guide carefully before using the device to ensure safe and proper use.
Softing does not assume any liability for damages due to improper installation or
operation of this product.
1.2 Target audience
This guide is intended for experienced operation personnel and network specialists
responsible for configuring and maintaining field devices in process automation networks.
Any person using a uaGate SI must have read and fully understood the safety requirements
and working instructions in this guide.
1.3 Typographic conventions
The following conventions are used throughout Softing customer documentation:
Keys, buttons, menu items, commands and
other elements involving user interaction are
set in bold font and menu sequences are
separated by an arrow
Open Start Control Panel Programs
Buttons from the user interface are enclosed
in brackets and set to bold typeface
Press [Start] to start the application
Coding samples, file extracts and screen
output is set in Courier font type
MaxDlsapAddressSupported=23
Filenames and directories are written in italic
Device description files are located in C:
\<Application name>\delivery\software
\Device Description files

uaGate SI - Quick Startup Guide
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CAUTION
This symbol indicates a potentially hazardous situation which, if not avoided,
may result in minor or moderate injury
Note
This symbol is used to call attention to notable information that should be
followed during installation, use, or servicing of this device.
Hint
This symbol is used when providing you with helpful user hints.
1.4 Document feedback
We would like to encourage you to provide feedback and comments to help us improve the
documentation. If you have a PDF copy of this document simply write your comments and
suggestions to the PDF file using the editing tool in Adobe Reader and email your feedback
to [e-mail].
If you prefer to write your feedback directly as an email, please include the following
information with your comments:
document name
document version (as shown on cover page)
page number

Chapter 2 - About uaGate SI
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2About uaGate SI
2.1 Intended use
The uaGate SI is a gateway for Siemens controllers. It has been designed to integrate OPC
UA server functionality in new and existing plants for easy and secure data connectivity
with higher-level management systems, such as ERP, MES or SCADA. With the MQTT
Publisher functionality integrating controller data into IoT cloud applications, the
compact gateway offers future-oriented software solutions with industry-proven
hardware. Any other use is not intended. Follow the instructions in this guide on how to
use the uaGate SI.
Note
Faultless and safe operation of the product requires proper transport, proper
storage and installation, and expert operation and maintenance in accordance
with the manual.
Note
If the notes stated in this document are not observed or in case of
inappropriate handling of the device, our liability is waived. In addition, the
warranty on devices and spare parts does no longer apply.
For information about safety aspects refer to Safety precautions.
2.2 Scope of delivery
The delivery of the uaGate SI includes the following parts:
uaGate SI device (order number GAA-DX-145111)
Quick Startup Guide (this document)

uaGate SI - Quick Startup Guide
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2.3 Safety precautions
CAUTION
This product contains a lithium backup battery. The lithium content is less than
1 g. The battery has been successfully tested by the manufacturer in
accordance with the "Manual of Tests and Criteria" of the United Nations (UN),
Part III: Classification procedures, test methods and criteria, sub-section 38.3.
If the product is handled properly, this battery does not need to be replaced
during the lifetime of the product. Therefore, opening the product is
unnecessary and not permitted. The product must only be operated within the
specified temperature range. Do not expose to heat above this temperature
range and keep away from open fire. Store in a dry place. Improper handling of
lithium batteries can cause the batteries to ignite or explode and pose a burn
hazard to users.
CAUTION
During operation, the device's surface will be heated up. Avoid direct contact.
When servicing, turn off the power supply and wait until surface has cooled
down.
Note
Do not open the housing of the uaGate SI. It does not contain any parts that
need to be maintained or repaired. In the event of a fault or defect, remove the
device and return it to the vendor. Opening the device will void the warranty!

Chapter 3 - Hardware installation
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3Hardware installation
3.1 Mounting and dismounting
Note
Make sure the uaGate SI is mounted in a manner that the power supply
disconnecting device or interrupt facility can always be reached easily.
Note
Depending on the installation position, the maximum ambient operating
temperature may differ. Refer to Technical Data for detailed information.
Installation and inspection
Installation and inspection must be carried out by qualified personnel only
(personnel qualified according to the German standard TRBS 1203 or similar
(Technical Regulations for Operational Safety). The definition of terms can be
found in IEC 60079-17.

uaGate SI - Quick Startup Guide
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Mounting
1. Hook the upper notch of the cut-out on the
back of the uaGate SI into a 35 mm DIN
rail.
2. Press the uaGate SI down towards the
rail until it slides into place over the lip
of the locking bar.
Note
Do not put stress on the device by bending or torsion.
Dismounting
1. Slide a screwdriver diagonally under the
housing into the locking bar.
2. Lever the screwdriver upwards, pull the
locking bar downwards - without tilting the
screwdriver - and move the gateway upwards
off the rail.

Chapter 3 - Hardware installation
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3.2 Connecting the power supply
The supply voltage (18 VDC .... 32 VDC) is connected by a 4-pole terminal block. The power
supply is connected to the plug connector via flexible wires with a cross section of 0.75 to
1.5 mm². The ground connection wire must have a cross section of 1.5 mm².
Wiring diagram for hardware 1.01 and lower
Pol
Signal
Description
4
L2+
Redundant positive supply voltage
3
L+
Positive supply voltage
2
Functional Earth
1
GND
Ground
Wiring diagram for hardware 1.02 and higher
Pin
Signal
Description
1
L2+
Redundant positive supply voltage
2
L+
Positive supply voltage
3
Functional Earth
4
GND
Ground
CAUTION
The Functional Earth (FE) connection of the device has to be connected at low
inductance with the Protective Earth (PE) of the system.

uaGate SI - Quick Startup Guide
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3.3 Connecting to the network
The uaGate SI is equipped with two 10/100 Base-T Ethernet interface receptacle (RJ45). The
ports correspond to the IEEE 802.3:
IT for connecting to the it network (the upper part in the diagram)
MACHINE for connecting to the machine network
Note
Both network connections (ports) have their own network segment. Therefore
make sure that the IP addresses used are different for each segment. Example:
Subnet mask: IP address 1: IP address 2:
255.255.255.0 192.168.1.1 192.168.2.1

Chapter 3 - Hardware installation
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Using a single common network
If there is only one (logical) network, it is recommended to connect the uaGate SI only via
the Ethernet interface of the IT side with the network. In this case, the Ethernet interface of
the machine side should be disabled by setting the IP address to 0.0.0.0 and the subnet
mask to 0.0.0.0.
3.4 Powering up the device
Turn on the power supply. The boot process takes a few seconds. For indication of proper
operation of a uaGate SI refer to Status indicators - LEDs.

uaGate SI - Quick Startup Guide
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3.5 Inserting an SD card
On the bottom of the device you find a slot for a micro SD card. You can save your gateway
configuration data to a storage card and reload it from here in case your device settings
have been accidentally corrupted.
Note
The micro SD card is not included in the delivery. When selecting an SD card
bear in mind the range of the operating temperature of the uaGate SI. The
storage capacity of the micro SD card may not exceed 32GB.
1. Remove the card slot cover on the bottom of the device.
2. Insert the SD card carefully into the slot until the card clicks into place.
3. Place the cover back on the housing.
4. Open the user interface of the gateway and check if the SD card is recognized by the
device (see IP connection to web server and Login).
5. Start Information Gateway Status Hardware Status.
The page will show you if the SD card is recognized in the file system and how much of
the storage memory is available.

Chapter 3 - Hardware installation
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3.6 Resetting the device
If the uaGate SI cannot be reached in the event of a configuration error, the device can be
reset to default factory settings by pressing the reset button at the bottom of the front
panel.
This is how to reset the uaGate SI:
1. Disconnect the device from the power supply.
2. Reconnect the device with the power supply and press the reset button until the LEDs
SYS, RUN and ERR light up for about one second.
Note
The reset button is only active for a few seconds during the restart to make sure
that the configuration is not accidentally reset.

uaGate SI - Quick Startup Guide
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4Configuration and login
4.1 IP address information
The default IP address for the Ethernet interface in the Machine Floor LAN is
192.168.1.111 (see device label).
The IP address of the web server in the common LAN is configured per default via
DHCP. Depending on the configuration of your local DHCP- and DNS-servers it is
possible to reach the device by this host name in your network.
The uaGate SI supports the network connection protocol UPnP (Universal Plug And
Play) for Windows. MAC, Linux und Android use Avahi/Zeroconf, the Zero
Configuration network implementation protocol which identifies the gateway as an
HTTPs server.
4.2 IP connection to web server
Your network has a DHCP and DNS server
Your network has no DHCP and DNS
server
1. Connect the upper Ethernet socket (IT) to
your network.
2. Read the last 4 digits/letters of the
uaGate SI MAC address (in the lower left
part of the label). The host name of the
device is uagate followed by the last 4
digits/letters of the MAC address. For
example, if the MAC address is
123456789ab, the host name is
uagate89ab.
1. Connect the lower Ethernet socket
(MACHINE) directly to a laptop.
2. Set the laptop IP address to
192.168.1.1/24.
3. Open your browser and enter the
address http://192.168.1.111 or
https://192.168.1.111 (*)

Chapter 4 - Configuration and login
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Your network has a DHCP and DNS server
Your network has no DHCP and DNS
server
3. Open your browser and enter the
address http://<hostname> or https://
<hostname>. (*)
4. The login window appears
4. The login window appears.
(*) The uaGate SI support the HTTPs protocol, which provide a secure and encrypted
transfer of sensitive data such as passwords so the data cannot be read by another
network user. In addition, HTTPs uses a certificate to identify the server. At Softing we
use the OPC UA server certificate that has been generated before the last reboot.

uaGate SI - Quick Startup Guide
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4.3 Login
Log in with the respective login name and password. The following standard logins and
passwords are available:
Role
Login name
Password
Administrator
administrator
administrator
IT administrator
itadmin
itadmin
Service or maintenance engineer
mfadmin
mfadmin
Note
We highly recommend changing the standard password(s) with a secure
password after you logged in for the first time.
4.4 Completing your configuration
To complete your configuration, you need to configure:
time settings
IT settings
machine settings including symbol import
For detailed information see the online help in the web server application.

Chapter 5 - LED status indicators
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5LED status indicators
The uaGate SI is equipped with four LEDs on its front side:
PWR power supply (permanently green if the 24V DC power supply is ok)
RUN running (in operation)
ERR error
SYS system
The LEDs may be on permanently or flash in different colors and frequencies. We use the
following symbols:
Symbol
Color
Lighting
none
off
red
permanent
green
permanent
red
flashing
green
flashing

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Meaning of the LEDs
RUN
Permanently green while the OPC UA endpoint has been opened
and the device is fully functional and the web server is available.
Flashing green while the OPC UA namespace is built up
(evaluating symbols etc.)
SYS
Permanently green while the firmware image is unzipped.
Flashing green while the consistency of the image is checked and
the kernel is exchanged.
Flashing red while the firmware is replaced with the firmware
image content. (During this time the device is not fully
operational.)
ERR
Permanently red if the OPC UA endpoint could not be opened or an
error during firmware update occurred.
Flashing green while the configuration has pending changes.
LEDs are shortly switched off during reboot
If you reset the device using the reset button on the front plate or by clicking
[Reboot] in Service Settings - Reset - Gateway restart in the web server
interface, the LEDs are shortly switched off.