
6
On Screen Messages
On Screen Messages
Check the following if a message appears on the display when operating the Video Communication System.
Message Response
Router is not supported. (No M-SEARCH
response)
A supported router could not be found. Confirm the UPnP settings for the router.
Router is not supported. (Service
unavailable)
UPnP service could not be found. Confirm the UPnP settings for the router.
Router is not supported. (Failed to obtain
WAN IP address)
Failed to obtain the WAN IP address. Confirm network connection.
Router is not supported. (Port mapping
failed)
Port mapping failed. Confirm the UPnP settings for the router.
Cannot communicate through SIP. (Port
mapping failed)
Port mapping failed. Confirm the UPnP settings for the router.
There are no open ports. Confirm the
router’s port settings.
Port mapping failed. Confirm the UPnP settings for the router.
Authentication error. Check that the
password is correct.
Server authentication failed. Confirm the password.
Connection using IPELA VC Link is not
available. Authentication error.(Password)
Server authentication failed. Confirm the password.
Authentication error. Check that the ID is
correct.
Server authentication failed. Confirm the VC Link Number.
Connection using IPELA VC Link is not
available. Authentication error.(IPELA VC
Link Number)
Server authentication failed. Confirm the VC Link Number.
Registration Requested. Awaiting response from the server. Wait a few moments.
Connection using IPELA VC Link is not
available. Registration Requested.
Awaiting response from the server. Wait a few moments.
The call request has timed out. The server is not responding. Confirm network connection.
Connection using IPELA VC Link is not
available. Registration timeout.
The server is not responding. Confirm network connection.
Connection using IPELA VC Link is not
available. Registration Failed.
The server is not responding. Confirm network connection.
4xx response received. Server error. Contact the call center.
5xx response received. Server error. Contact the call center.
Connection using IPELA VC Link is not
available. 5xx response received.
Server error. Contact the call center.
6xx response received. Server error. Contact the call center.
Connection using IPELA VC Link is not
available. 6xx response received.
Server error. Contact the call center.
The dialed party does not exist. Check that
the number is correct.
The remote party dialed does not exist. Confirm the party’s number.
The remote party rejects answering. The remote party has rejected the call. Try calling again later.
Connection using IPELA VC Link is not
available. Canceled by the remote site.
The remote party has canceled the connection.
Call not responded. The remote party is not responding. Try calling again later.
Connection using IPELA VC Link is not
available. Line is busy.
The remote party’s line is busy. Try calling again later.
The remote party is unable to connect. The remote party is not registered. Try calling again later.
Communication with UPnP is not available.
(Internal error)
UPnP configuration has failed. Confirm network connection.