Sony WI-C600N Reference guide

Help Guide
Wireless Noise Canceling Stereo Headset
WI-C600N
Use this manual if you encounter any problems, or have any questions.
Update the software of the headset and “Sony | Headphones Connect” app to the latest version. For details, refer to the
following:
https://www.sony.net/elesupport/
Getting started
What you can do with the Bluetooth function
About voice guidance
Supplied accessories
Checking the package contents
Replacing the earbuds
When you have finished using the headset
Parts and controls
Location and function of parts
About the indicator
Power/Charging
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Charging the headset
Available operating time
Checking the remaining battery charge
System requirements for battery charge using USB
Turning on the headset
Turning off the headset
Making connections
How to make a wireless connection to Bluetooth devices
Easy setup with app
Connecting with the "Sony | Headphones Connect" app
Android smartphone
Pairing and connecting with an Android smartphone
Connecting to a paired Android smartphone
One-touch connection (NFC) with an Android smartphone (Android 4.1 or later)
Disconnecting the Android smartphone with one-touch (NFC)
Switching the device by one touch (NFC)
iPhone (iOS devices)
Pairing and connecting with an iPhone
Connecting to a paired iPhone
Computers
Pairing and connecting with a computer (Windows 10)
Pairing and connecting with a computer (Windows 8/Windows 8.1)
Pairing and connecting with a computer (Windows 7)
Pairing and connecting with a computer (Mac)
Connecting to a paired computer (Windows 10)
Connecting to a paired computer (Windows 8/Windows 8.1)
Connecting to a paired computer (Windows 7)
Connecting to a paired computer (Mac)
Other Bluetooth devices
Pairing and connecting with other Bluetooth devices
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Connecting to a paired Bluetooth device
Multipoint connection
Connecting the headset to both a music player and a smartphone or mobile phone
Connecting the headset to 2 Android smartphones
Connecting the headset to an Android smartphone and an iPhone
Disconnecting Bluetooth connection (after use)
Listening to music
Listening to music via a Bluetooth connection
Listening to music from a device via Bluetooth connection
Controlling the audio device (Bluetooth connection)
Disconnecting Bluetooth connection (after use)
Noise canceling function
What is noise canceling?
Using the noise canceling function
Using the AI noise canceling function
Listening to ambient sound
Listening to ambient sound during music playback (Ambient Sound Mode)
Sound quality mode
About the sound quality mode
Supported codecs
Making phone calls
Receiving a call
Making a call
Functions for a phone call
Disconnecting Bluetooth connection (after use)
Using the voice assist function
Using the Google Assistant
Using the voice assist function (Google app)
Using the voice assist function (Siri)
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Using the apps
What you can do with "Sony | Headphones Connect" app
Installing "Sony | Headphones Connect" app
Important information
Precautions
Trademarks
Customer support websites
Troubleshooting
What can I do to solve a problem?
Power/Charging
The headset is not turned on.
Charging cannot be done.
Charging time is too long.
The headset cannot be recognized by a computer.
The remaining battery charge of the headset is not displayed on the screen of an iPhone or iPod touch.
Sound
No sound
Low sound level
There is a difference in volume between the left and right sides, insufficient low-frequency sound.
Low sound quality
Sound skips frequently.
The noise canceling effect is not sufficient.
Bluetooth
Pairing cannot be done.
One-touch connection (NFC) does not work.
Unable to make a Bluetooth connection.
Distorted sound
The Bluetooth wireless communication range is short, or the sound skips.
The headset does not operate properly.
Cannot hear a person on a call.
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4-739-218-11(1) Copyright 2018 Sony Corporation
Low voice from callers
Resetting or initializing the headset
Resetting the headset
Initializing the headset to restore factory settings
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Help Guide
Wireless Noise Canceling Stereo Headset
WI-C600N
What you can do with the Bluetooth function
The headset uses BLUETOOTH® wireless technology, allowing you to listen to music or make phone calls wirelessly.
Listening to music
You can receive audio signals from a smartphone or music player to enjoy music wirelessly.
Talking on the phone
You can make and receive a call hands-free, while leaving your smartphone or mobile phone in your bag or pocket.
4-739-218-11(1) Copyright 2018 Sony Corporation
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Help Guide
Wireless Noise Canceling Stereo Headset
WI-C600N
About voice guidance
You will hear voice guidance in the following situations via the headset.
When powering on: “Power on”
When powering off: “Power off”
When entering pairing mode: “Bluetooth pairing”
When establishing a Bluetooth connection: “Bluetooth connected”
When disconnecting a Bluetooth connection: “Bluetooth disconnected”
When checking the remaining battery charge: “Battery about XX %” (The “XX” value indicates the approximate
remaining charge. Use it as a rough estimate.) / “Battery fully charged”
When the remaining battery charge is low: “Low battery, please recharge headset”
When automatically turning off due to low battery: “Please recharge headset. Power off”
When turning on the noise canceling function: “Noise canceling”
When turning on the Ambient Sound Mode: “Ambient sound”
When turning off the noise canceling function and the Ambient Sound Mode: “Ambient Sound Control off”
When the Google Assistant is not available on the smartphone connected to the headset even if you press the
Google Assistant button on the headset: “The Google Assistant is not connected”
4-739-218-11(1) Copyright 2018 Sony Corporation
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Help Guide
Wireless Noise Canceling Stereo Headset
WI-C600N
Checking the package contents
After opening the package, check that all of the items in the list are included. If any items are missing, contact your
dealer.
Numbers in ( ) indicate the item amount.
Wireless Noise Canceling Stereo Headset
USB Type-C™ cable (USB-A to USB-C™) (approx. 20 cm (7 7/8 in.))(1)
Long Hybrid silicone rubber earbuds (SS/S/M/L 2 each)
The size M earbuds come attached to the headset.
4-739-218-11(1) Copyright 2018 Sony Corporation
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Help Guide
Wireless Noise Canceling Stereo Headset
WI-C600N
Replacing the earbuds
Size M earbuds come attached to the headset. If the earbuds tend to come off or you feel that there is insufficient low
frequency sound and a difference in volume between the left and right sides, change them to another size to comfortably
and snugly fit your left and right ears.
Long hybrid silicone rubber earbuds
SS: 1 line
S: 2 lines
M: 3 lines
L: 4 lines
4-739-218-11(1) Copyright 2018 Sony Corporation
Remove the earbuds.
Do not pinch the end of the earbud when removing it.
1
Attach the earbuds.
Firmly insert the earbuds all the way. Do not attach the earbuds in a loose or skewed manner.
2
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Help Guide
Wireless Noise Canceling Stereo Headset
WI-C600N
When you have finished using the headset
The headset has a built-in magnet for organizing the left and right units. The magnet prevents the units from getting
tangled up when hanging from your neck after use.
4-739-218-11(1) Copyright 2018 Sony Corporation
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