Sunpak S34-TSH Manual

Sunpak S34-TSH
Outdoor Gas Infrared Patio Heater
NOT FOR USE IN RESIDENTIAL DWEL LI NGS
Installation, Operation and & Maintenance Instructions
NOTE: Heater above shown with optional Face Trim
Installer: Please take the time to read and understand these instructions priorto installation. Installer
must provide a copy
of this manual to the owner.
Owner: Keep this manual in a safe place in order to provide your service technician with the
necessary information.
Warning: These instructions are intended for qualified personnel, specificallytrained and experienced in the
installation and repair
of this type of equipment and related system components.
A WARNING: California Proposition 65
IF NOT INSTALLED, OPERATED AND MAINTAINED IN ACCORDANCE WITH THE
MANUFACTURER'S INSTRUCTIONS, THIS PRODUCT CAN EXPOSE YOU TO
SUBSTANCES IN THE FUEL
OR FROM COMBUSTION INCLUDING CARBON
MONOXIDE RESULTING IN DEATH
OR SERIOUS ILLNESS AND WHICH ARE
KNOWN TO THE STATE OF CALIFORNIATO CAUSE CANCER, BIRTH DEFECTS
OR REPRODUCTIVE HARM.
For more information o to www.P65WARNINGS.CAGOV
us
Infrar ed Dynamics, In c © Copyright 2018
Printed in USA
Infrared Dynamics, Inc
3830 Prospect Avenue
Yorba Linda,
CA 92886
http:\ \sunpak.us
For
Local Distributor Listing
Call
Us Toll Free
[phone]
Form No 32047 - 8/18

Table of Contents
1. Warnings
2. BasicOperation
3. Heater Layout and Design
4. Installation / Service
5. Replacement Parts
6. Trouble Shooting Guide
7.
Warranty
SUNPAK® S34-TSH INFRARED HEATERS
Sunpak heaters work like the sun
projecting radiant heat down to warm
your patio and guests. This heater was
designed for outdoor installation;
hovvever, breezes will affect the heating
efficiency, and severe weather
conditions will cause the safety system
to shut down the heater. For your
safety you must read and understand
the following warnings before
continuing.
A WARNING A WARNING
Improper installation, adjustment, alteration,
service or maintenance can cause death,
injury or property damage. Read and
understand the installation, operating and
maintenance instructions thoroughly before
installing or servicing this equipment.
A WARNING
Not for use in residential dwellings.
This heater is not approved for use in any
indoor residential applications. This includes,
but is not limited to, attached garage,
solarium, living quarter, etc. Installation in
residential indoor spaces may result in
death, asphyxiation, serious injury, or
property damage.
2
Storage of gasoline and other flammable
vapors and liquids in the vicinity of this or
any other appliance may result in fire or
explosion. DO NOT store or use gasoline
or other flammable vapors and liquids in
the vicinity of this or any other appliance.
Always maintain clearance to
combustibles as specified.
For Your Safety
If you smell gas:
• Shut off gas to the appliance
• Extinguish any open flame
• DO NOT touch any electrical
switch
• Call your gas supplier. DO NOT
use any phone in your building.
• Followthe gas supplier's
instructions.
• If you cannot reach your gas
supplier call the fire department

Basic Heater Operation
Sunpa k® 534-TSH is a two-stage outdoor gas-fired
infrared heaterwhich is operated with awired switch. The
heatercan be operated at a HIGH setting with an in put of
34,000 BTU/Hr or at a LOW setting of 25,000 BTU/HR.
These heaters require a 24 VAC power source.
The fact that these heaters are hardwired to athree-way
switch makes the S34-TSH well suited for commercial
installations. There are no batteries or remote-control
devices to be misplaced. The robust lighted switch makes it
easy to see whether the heater is ON. Switch is prewired
specifically for the Model S34-TSH. Switch is made for 24
VAC only.
SUNPAK® S34 TSH INFRARED HEATERS
NOTE: Sunpak Heatershown with optional Face Trim
The Sunpak® S34-TSH should always be started up and operated on the High mode for the first 5 minutes to allow
the heater to warm up. Starting up the heater on the LOW mode before the heater is warmed up may cause the
heater to shut down prematurely. To correctthis situation, press the OFF followed by HIGH.
0
Pa rt No. 12052
TSH Switch with Light
3
Sunpak® heaters have a spark ignition and electronic
flame safety control. The pilot is only ON while the heater
is operating. If the flame safety sensor fails to sense flame
at the pilot, the heater will shut down and lockout. This
may happen due to low gas pressure or a gustywind. To
restart the heater, first set the switch to OFF before
restartingthe heater.
Although these heatersare designed for outdoor
installation and use, it is important that switches,
transformers or other operatingcontrols be protected
from the weather.
The TSH Switch with light is intended for 24 VAC only.
Two input wires hook up to the 24 VAC Transformer.
Polarity must be observed if you are connecting two or
more heaters. Three output wires connect to the heater
for common, low fire and high fire. The blue light on the
switch shines continuouslywhenever the heater is on.

Heater Layout and Design
Sunpak®heaters were specifically designed to provide
heated comfort in an outdoor environment. They have been
used on outdoor patios acrossthe United States and
Canada for over 30 years. When properly integrated into a
patio design, Sunpak®heaters generally increase the
comfort level 5° to 10° Fahrenheit outdoors. The heating
effectiveness will depend on air temperature, wind velocity
and other factors. Whenever possible other local Sunpak®
installations should be reviewed to determine the
effectiveness for regional environment.
The environments in which Sunpak®heaters are utilized
vary greatly. As an outdoor rated heater it has passed basic
wind and rain tests. This does not mean the heatercannot
be damaged bythe environment or when operated in very
windy conditions. Forthis reason it is strongly suggested
that heaters be inspected and if necessary repaired
annually or before each heating season.
The variable environments in which Sunpak®heaters are
applied means thatthese general guidelines are generated
by necessity and may need to be refined for local
conditions. These guidelines are to be used in combination
with the installation instructions.
SUNPAK® 534-TSH INFRARED HEATERS
Patio Design Consideration
Heater placement is critical for effective and efficient
patio heating. If heaters are placed too close together or
mounted too low, people become uncomfortable. If heaters
are placed too far apart on a breezy, wind-swept patio the
patio may never getwarm.
Sunpak® heaters work best if they are placed in areas of
the greatest heat loss, such as the open side of a semi-
protected patio area. The Sunpak®heater may be mounted
at up to a 30 degree angle or face down. Note that the top
clearances required from combustible material increases
when heaters are at an angle. The heater must always be
horizontal to the floor. Never mountthe heater in the
vertical position.
Breezy conditions must be considered when heating
any patio. Windbreaks can be extremely effective in
increasing comfort and reducing heating costs.
Windbreaks must be designed in such a way as to allow
the necessaryfresh air and ventilation for proper heater
operation (see ventilation of installation section).
Sunpak®heaters must always be operated in a location
that allows uniform air pressure around the heater. If only
part of the heater is located in a wind protected zone
damage to the heater mayoccur. Time should be taken to
observe how the wind will affect the heaters under local
conditions.
MINIMUM CLEARANCE FROM COMBUSTIBLE MUST BE MAINTAINED (see chart on page 6 & 7)
\ \
Ho ri zon t al 30 " An g le
Mo del H S HS
115 8' 8' 7' 8'
1 34 9' 10' 8' 1 0'
H= He ight
S=Sp re ad of H ea t
II \ I \
',
I \/ ' ✓ \ , ""
1- -- - - --~ 1- ---- - -- --- - 1
1
-- --- -- ----~ I
SUNPAKwill raise the comfort level 5-10° Fahrenheit outdoors.
The above coverage table was based on still breeze conditions.
Under windy conditions more heatwill be required. It is
recommended that a windswept patio be designed with wind
breaks to stabilize the patio environment. Wind breaks shall NOT
interfere with the ventilation or combustion air requirements of the
heater(s) and meet clearance for combustible requirements listing
on page 6 & 7.
WARNING: Severe updrafts such as you might get on a raised
terrace or rooftop patio can cause damage to the heater.
4
ANGLE MOUNTING: Most applications of the
SUNPAK ®b heater may be angle-mounted to a
maximum of 30° to accommodate mounting the
heaters around the edges of the patio. Note thatthe
top clearance to combustibles increases when heater
is tipped from the horizontal.
NOTE: Local codes may have special requirements
regarding head clearance requirements. Some local
codes require all portions of overhead radiant
heatersto be located at least 8 feet above the floor.

SUNPAK® 534-TSH INFRARED HEATERS
Sunpak ® Infrared Heater Location
Poor heater
installation .
Cold
airflow
______.
_____.
______.
...
Locate heaters to offset
heat loss.
Cold
air flow
____.
Suggested Installation Configurations
Cold
air flow
UNIFORMLY
Cold
air flow a
SPACED ,------- .......... ___,,.
Heaters are placed
evenly along the roof
with no angle.
Cold
air flow
_______.
5
s
Maintain
appropriate
clearances.
CLUSTER
ARRANGEMENT
Heaters are placed in
groups, facing away
from each other using a
maximum 30 degree
angle.
Maintain
appropriate
\ clea,ances '
OPPOSITE
ARRANGEMENT
Heaters are installed
using the 30 degree
maximum angle to face
toward each other.

MINIMUM CLEARANCE
TO COMBUSTIBLE MATERIALS
USING OPTIONAL MOUNTING KIT
P/N 12006
48 "
47 ½ " to In side of Bracket Base
It---------- 49 ¼" to Outside of Bracket Base
-------- ~ x 1 Cho.nnel Bo.r
SUNPAK® 534-TSH INFRARED HEATERS
SUNPAK® INFRARED HEATERS
0 - ~~
!!
. No. S3 4 -17"
48 "
No. S34-1 7'"
48"
Ceiling
~
(2) 3/8 Bolts
__,-----,~ -=---=---=---=---=---=---=---=---=---=---=---=---=---=---=---=---=---=---=---=---=---=----=-,.., ---~
1 (1) 3/8 Bolt
8'
L Sunpak Model S34-TSH Heater
~· ___________ (_ ba _c _k_ s _i d _e_ o _f h_e_ a _t e _r ) ___________ --+--+-'
GAS --------:
1.00 0
2.750
>--------------4 7. 750-----------------24' -i
Warning: Heater must be level in the lengthwise direction.
6

Installation/Service Instructions
Receiving Equipment
On receipt of equipment it is suggested that a visual
inspection be made for external damage to the carton. If
the carton is damaged, a note should be made on the
Bill of Lading when signing forthe equipment. Remove
the heater from the carton. If there is damage, report
the damage to the carrier immediately.
INSTALLATION INSTRUCTIONS
Important Notice
These instructions are intended for qualified personnel,
specifically trained and experienced in the installation of
this type of equipment and related system components.
Some states or provinces require installation and
service personnel to be licensed. If your state or
province is such, be sure your contractor bears the
appropriate license. Persons notqualified shall not
attempt to fix this equipment nor attempt repairs.
A WARNING
Asphyxia, Explosion or Fire
Improper installation, adjustment,
alteration, service or maintenance may
create a hazard resulting in asphyxiation,
explosion or fire, or damage to the
equipment
Code Requirements
Installation must be in accordance with local codes, or in
the absence of local codes, with the latest edition of the
National Fuel Gas Code, ANSI Z224 and National
Electrical Code ANSI/NFPA 70, and for Canada, the
latest edition of CAN/CGA-B149.1 and B149.2 and
Canadian Electrical Code, CSA C22.1 Part 1 and Part 2.
• Heatersto be installed in Aircraft hangars must be
installed in accordance with American National
Standards for Aircraft Hangars, ANSI/NFPA
No. 409.
• Heatersto be installed in Public Garages must be
installed in accordance with NFPA No. 88A,
Standards for Parking Structures.
• Heaters must be installed so that minimum
clearances marked on the heaters will be
maintained from vehicles parked below the heater.
• Each heater must be electrically grounded in
accordance with the National Electrical Code,
ANSI/NFPA 70, when an external electrical source
is utilized. In Canada, the CSA Canadian
Electrical Code, C22.1 Part 1 applies.
7
SUNPAK® INFRARED HEATERS
Gas Supply
The gas inlet supply pressure and manifold pressures required
for each heater are listed below. Forgas supply line pressures
in excess of½ PSI, consultwith your gasservice provider or the
factory.
Gas Inlet Pressure NatGas
Maximum Pressure ½ PSI
Minimum Pressure 6" W.C.
Manifold Pressure S"W.C.
Propane
½PSI
11"W.C.
10"W.C.
It is critical that the gas piping system be adequately sized
for all the gas appliances it serves.
Clearances
Each heater must be installed such that the following
"Minimum Clearance to Combustible Materials' are maintained.
Combustible materials include wood, compressed paper, plant
fibers, plastic, Plexiglas or other materials capable of being
ignited and burned. Such materials shall be considered
combustible even though flame-proofed, fire retardant treated
or plastered. Additional clearance may be required for glass,
painted surfaces, vinyl siding or other materials which may be
damaged by radiant or convection heat.
Adequate space around each heater is required even when the
materials surrounding the heater are non- combustible to
provide adequate combustion air and ventilation of exhaust
gases. Heatersshould never be located in a ceiling recess or
anyform of ceiling enclosure.
The stated clearance to combustible materials represents a
surface temperature of 90°F (32°C) above room temperature.
Building materials with a low heat tolerance (such as plastic,
vinyl siding, canvas, tri-ply, etc.) may be subjectto degradation
at lowertemperatures. It isthe installer's responsibility to assure
that adjacent materials are not subject to degradation.
In locations used for storage of combustible materials, signs
shall be posted to specifythe maximum permissible stacking
heightto maintain required clearances from the heater to
combustible materials.
OPTIONAL MOUNTING KIT (#12006): Optional Mounting Kit is
included in some packages. Whetherthe mounting kit is used or
not, minimum clearance from combustibles must be observed as
follows:
WARNING: The clearances shown below are also applicable to
vehicles parked below heaters.
Input Side Rear Ceiling Below Mtg.
Model BTUH In In In In Angle
S34 34,000 24" 17" 13" 48" HORIZ
S34 34,000 24" 8" 18" 48" 30° MAX

SUNPAK® INFRARED HEATERS
Sunpak Heaters Typical
Gas Hook-up
Gas
Supply Certified
CSA or UL Flexible
Gas Connector
(supplied by installer)
0 0
Connecting to Gas Line
1. Use Soapywater tocheck for leaks.
Never u se an open fl ame .
Sediment
Trap
2. DO NOT kink or knotgas .., -e
hose connector. - ~ -
3. Sedimenttrap required to
protectgas control valve.
4. Manual shut-offvalve required
for heater ma intenance.
5. Gas line shall NOT be used to
supportthe heater.
Suspension Hazard
Mounting kits and hanging supports must
be able to withstand a minimum working
load of 75 lbs. (33 kg). Failure of the
supports can result in death.
Local codes regarding head clearance
re uirement must be observed.
Heater Mounting and Support
Heatersshall be mounted in a fixed position independent
of gas and electrical supply line. Hangers and brackets
shall be of noncombustible material.
Heaters subject to vibration shall be provided with
vibration isolating hangers.
Suitable materials for hanging infrared heaters are steel
pipe, steel channel, orfabricated hangers of at least 16-
gage material. Hangerand brackets must be secured with
adequate anchor to a secure structure using good building
practices. Additional bracing to protect against seismic
forces may be required in seismically active areas. Never
mountheatersto a moving object such as a trailer, motor
home, boat, etc.
8
Gas Piping
1. A minimum pipe size of½" is required for inlet
piping. A ½" leverhandled gas shut-offvalve
should be installed within 6 feet of the appliance
for servicing and as emergencyshutoff to the unit.
2. Check with local and state plumbing and heating
codes regarding sizing of gas lines.
3. All gas pipe connections to the heater(s) must be
sealed with a gas pipe compound resistant to
liquefied petroleum gases.
4. Installation of a drip leg or sedimenttrap in the gas
supply line going to each heater is required to
minimize the possibility of any loose scale or dirt
within the gas supply linefrom entering the
heater's control system.
5. \/\/hen checking for gas leaks, do not use an open
flame. Use a soap and water solution.
6. For gas supply line pressures in excess of½ PSI,
consult the factory or your local representative.
7. Installation of 1/8"N.P.T. plugged tap accessible
for test gage connections is required upstream of
the gas supplyconnections to the heater.
8. Never use pipe sealing compound on brass to
brass flared fittings.
Electrical
1. Sunpak S34-TSH Heaters need 24 VAC to operate.
A special lighted switch is provided which also
requires 24 VAC. In sizing your step down
120V/24V transformeralways allow for a current
draw of 20 VA per heater. A 24V-40VA
transformerwill operate two heaters.
2. If any of the original wire supplied inside the
appliance must be replaced, it must be replaced with
wiring material having a temperature rating of at
least 105degrees Centigrade.

Ventilation
1. It is required that areas above the heater be
properly vented to allow for necessary combustion
air and removal of combustion gases.
2. Heaters shall be provided with natural or
mechanical means to supply and exhaust at least
4 cfm per 1,000 BTU per hour of heater input.
Exhaust openings for removing the flue products
shall be above the level of the heaters.
3. Heater ventilation must complywith state and local
codes. Never use heater in a fully enclosed
area.
Fire Sprinklers
Fire Sprinklers must be located at an appropriate
distance from each heater to avoid accidental activation of
the sprinkler. Ethylene glycol or propylene glycol must
never be used in fire sprinkler systems where heaters are
present as these substances may become flammable
when heated. A fire sprinkler professional must be
consulted when heaters are installed where fire sprinklers
are present to insure that heaters and the fire sprinkler
system are properly integrated. Specific guidelines can be
found in NFPA 13 regarding design and specifications for
Fire Sprinkler Systems near heaters.
Initial Start-Up Procedure
(Read entire Procedure First)
1. Before turning ON your new heatermake sure:
a. Heater is securely mounted and clearances from
combustible materials have been observed (see
Clearances -page 7);
b. Tip angle of heater does not exceed 30 degrees
(see Correct Mounting -page 12);
c. Gas line is properly connected and there are no
leaks (see Gas Piping -page 8);
d. Make sure 24 VAC is properly connected to the
heater. Applying 120 VAC to the heater will
damage the switch and other heater controls
2. Start Heater;
a. Turn ON manual gas valve.
b. Set switch to the high setting for the first 5
minutes.
c. If heater locks out, switch to OFF to RESET
Heater and repeat start up sequence.
d. If the heater locks out several timesthere may still
be air in the gas line.
NOTE: Some white smoke may appear
during or just afterthe initial start-up of the
heater. White smoke will dissipate with
proceeding use. This is normal due to some
residual lubrication on a new heater
9
SUNPAK® INFRARED HEATERS
Regular Service and Maintenance
Overtime, particularly during long periods of non-
use, the heater can accumulate dirt and debris in
and around the pilot and the burner. Routine
maintenanceshould be performed at least once a
year by a qualified service agency to insure the
heater is operating properly. More frequent
service may be required for heaters located near
waterfronts. If local service is not available call
your natural gas or propane supplier.
NOTE • Ele ctro de 3/ 16' froM
Pilot Hoo d.
El ec t ro de
Sunpak Pilot and Electrode Position
Typi ca l 24V Transformer. Trans fo rm er should
ne v er be mou nte d inside heater

SUNPAK® INFRARED HEATERS
Optional Face Trim can be easily installed on all Sunpak models
You must remove the Sunpak Face Trim to connect power to the heater. The Sunpak Face Trim is secured with
four (4) screws, two (2) located along each side of the heater.
Wiring Diagram for Sunpak S34 TSH Two Stage Hardwire Heater
1) 24 VAC / 20VA (.8 AMP required for each heater
2) Electrical Polarity must be maintained when connecting multiple heaters
3) Neverinstall the 24 VAC transformer inside the heater.
Item No. 12050
Optional Two Stage
Switch (24 VAC Only)
Line Vo lt ageSwitch
(supplied by installer)
•
SUNPAI<
Ydow • Hii1'•Flffi
Bli.lO · Low-Fi'O
Groon - Gtoi..niJ(OUI)
Gr..-. · Ground (in)
R.cl•2"'VAC.
Red
24 VAC Transformer
(supplied by installer)
•
SUNPAK
Green
30°
l--1~
,

SUNPAK® INFRARED HEATERS
MICRO-SON 24
t. F ive (5) S<>oond Prei)<Jrge.
2. Three (J) Tria rs for Igni tion
3, Di sconnect Power to Re set
24 VAC Transtormer
(sup~ied by insta ll er)
Sunpak S34-TSH
PilotEledrode Assembly
1nvensys, Hobertsnaw
Mod el 2SH- 76
Green
Combination Gas Control
Maxitro lcompany
Model: CV310
Voltage: 24VAC
Body Ground
0
SUNPAK
Orange IgniterWi re
I gn ition Control Module
Channel Producls
Mi0ro-50N 24
Voltage: 24 VAC
®
MICRO-S ON 24
g
D
120~ 2 4VAC
00
Red B;
l========= B= lu =e ==· =Lo=w == F=ir=e ====t l"
Green
Green
External
1 2128116 RLC
PartNo. t 2052
Optional L ig hted Switch
Transformer& Switch
{Supplied by Installer)
11
No.
1
2
3
4
5
6
7
8
9
10
11
I
nfrared Dynamics ,Inc
YorbaLinda, CA92886
Sunpak S34-TSH
Control Com po nents
Part No . Descr iption
900 73-1 Ct rl, CV3 10 -TSH -Natural
90073-2 Ctrl,
CV3 10 -TSH - Propane
12015 Kit, Mi cro Module -TSH
90080-2 Harness, Mi cro - T SH
80063 Elbow , Orifice Adapter
35001-39 Orifice,
#39 dms NG
35001-50 Orifice, #50 dms LP
80032 Locknut, 3/8
80031-5
Pilot Tubi ng- T SH
92011 Connector, 3/8 Gas
22024 Assy , Pilot-Elect. 2SH76
90015 Natural PilotOrifice
90016
Propane Pilot Or ifi ce
12052 Assy , TSH Wall Switc h
Jan 25. 2017

Heater Disassembly :
1. Remove six (6) screws to removeheatertop.
2. Remove two (2) screws to loosen face grille
and pull end down as shown
3. Disconnect gas filling from burner.
4. Remove burner clip
5. Remove two (2) screws from far end of burner
6. Carefully remove burner
7. Reverse process to install burner.
8. Run inilal Start- up Procedure
12
SUNPAK® INFRARED HEATERS
Sunpak Burner
Replacement
Disconnect PilotTubing
Remove Burner Nut
Remove Burner Clip
A ngle burnerto clearcasing
befores li ding burner out. Ca re
should betaken not to damge
pilot-electrodeassembly.

SUNPAK® INFRARED HEATERS
• Part No 22009 Part No 22009-2
Assy, S Casin To Black Assy, S Casing Top SST
Part No 22002 Assy, Std Casing Black Part No 22002-2 Assy, Std Casing SST
Part No 22002-5 Assy, TSR Casing Black Part No 22002-4 Assy, TSR Casing SST
Part No 22002-10 Assy, TSH Casing Black Part No 22002-12 Assy, TSH Casing SST
Sunpak Heater must be mounted correctly
( Control End View )
Angle Mounted
Proper Installation with gas line
to the rear. The Sunpak heaters
must be in a location t
hat allows
uniform airpressure around
the entire heater.
Horizontal Mounted
13
Incorrect Mounting
will cause
damage to heater
'-- \ \
' ' I
t Co mbustion
ses
I
er 30°
~ _l
Heater is improperly mounted at
great er than a 30° angle resul ti ng in
combustion gases spilling out of the
front, resulting in deteriorati on of
the front grille.

SUNPAK® INFRARED HEATERS
Basic TSH Trouble Shooting
Problem Possible Causes How to Fix References
No Spark to pilot No blue indicator light on switch • Verify power
to switch
• Replace Switch
No power to the heater . Switch is
On
El ec trical - Page 8
• Verify wiring is properly connected to the heatermodule BasicWi
ring- Page 10
Sparks, but does • Allow time for air to bleed from gas line on new installations
Gas Piping -Page 8
not ignite burner No Gas
to Heater • Turn on manual
gas valve Regular Service & Maintenance -Page 9
• Clean burner orifice
Low Voltage . Make sure you have 24
VAC to heater
Heaterlights, but
turns off Loose
or broken ground wire Secure ground wire
to heaterbody Control System -Page 11
inside control compartment •
Pilot Electrode • Adjust pilot electrodes 3/16 from pilot hood. Sunpak
Pi lot -Page 9
• Replace TSH Control Module Control Components -Page
11
• Replace Pilot Electrode Assembly
Not Enough Heat Low Gas Pressure Verify required
gas pressure to heater Gas Supply -Page 7
• Gas Piping - Page 8
Lack of Fresh Air to Heater • Adjust tip angle
to less than 30 degrees Ventilation -Page 9
•
Add ventilation to patio above and below hea ter
Dirty Orifice • Clean orifice Regular Service & Maintenance -Page 9.
Dirty Burner • Usebottle brush
to clear any cobwebs or debris from mixer tube of burner.
• Usecompressed air (under 30 psi)
to bl ow through ceramic (eye protection
reauiredl
Poor Heater Coverage • Review HeaterLayout and Design Heater Layout & Design - Page 4
Deterioration of
Tip Angle over 30 degrees
Front Grill • Adjust Tip Angle
to less than 30 Degrees Incorrect Mounting -Page 13
• Set
up wind break to prevent strong breeze fr om hitting infrared burner face
Wind hitting heaterfrom below directly.
Any wind break must not in terfere with the safe operation of the HeaterLayout & Design - Page 4
heater.
• Heatermust alwavs be operated
in an eaual pressure environment
Burner Noise Dirty Orifice • Clean orifice
tho roughly or replace if necessa ry
Regular Service & Maintenance -Page 9
. Usebottle brush
to clean mixer tube of burner
Dirty Burner • Usecompressed air
to clean ceramic burner ports (max 30 PSI ) - eye
protection required.
Cracked Ceramics • Replace infrared burner
14

SUNPAK® INFRARED HEATERS
Limited Warranty
THIS WARRANTY IS APPLICABLE TO THE ORIGINAL OWNER ONLY, in accordance with the
warranty terms and conditions specified below.
Infrared Dynamics (the warrantor) will furnish at our option the ORIGINALOWNER, 1) a
replacement Infrared Dynamics' heater or 2) a replacement part for any component part which
fails before one year when for residential use. When the heater has been used for other than
single family residential applications, the warranty shall be 90 days.
Service and Labor Responsibility
UNDER THIS LIMITED WARRANTY, THE WARRANTOR WILL PROVIDE ONLY A
REPLACEMENT HEATER OR PART THEREOF. THE OWNER IS RESPONSIBLE FOR ALL
OTHER COSTS. Such costs may include, but are not limited to:
a. Labor charges for service, removal, or reinstallation of the heater or part thereof.
b. Shipping and deliverycharges for forwarding the new heater or replacement part from
the nearest distributor and returning the claimed defective heater or part to such
distributor.
c. All costs necessary or incidental for handling and administrative charges and for any
materials and/or permits required for installation of the replacement heater or part.
LIMITATION ON IMPLIED WARRANTIES
Implied warranties, including any warranty of merchantability imposed on the sale of this heater
under state law are limited to one year duration for the heater or any of its parts. Some states do
not allowlimitations on how long an implied warranty lasts, so the above limitations may not
applyto you.
CLAIMS PROCEDURE
Any claim under this warranty should be initiated with the distributor, dealer, or seller who sold
the heater, or with any other dealer handling the warrantor's products. Ifthis is not practical, the
owner should contact: Infrared Dynamics, 3830 Prospect Avenue, Yorba Linda, California 92886.
Phone [phone] orvisit our website: www .infradyne.com.
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