Swegon SuperWISE II User manual

SuperWISE II a
Instructions for Use 20200921
Art. 1545229
The document was originally written in Swedish.
Symbol key
Symbols on the machine.
This product complies with applicable EU
directives
Symbols in this user manual
Warning/Caution!
Electrical voltage
Content
Symbol key ................................................................. 1
Application area.................................................. 2
General....................................................................... 2
Electrical safety ........................................................... 2
Handling..................................................................... 2
Installation .................................................................. 2
Installation dimensions and weights ................ 3
SuperWISE II / SuperWISE II SC.................................... 5
SuperWISE II 2K / SuperWISE II 2K SC ......................... 6
LED - Explanation........................................................ 7
Use............................................................................. 8
Maintenance............................................................... 8
Service/maintenance................................................... 8
Materials and surface treatment.................................. 8
Disposal...................................................................... 8
Product warranty ........................................................ 8
SuperWISE II / SuperWISE II SC.................................... 9
Control unit replacement .......................................... 9
Retro-fitting Swegon Connect ................................ 9
SuperWISE II 2K / SuperWISE II 2K SC ....................... 10
Control unit replacement ........................................ 10
Retro-fitting Swegon Connect.......................................10
Technical data............................................................11
Electrical data ............................................................11
References .................................................................11

SuperWISE II
2Swegon reserves the right to alter specications. 20200921
The packaging contains the following
items:
1 SuperWISE II / 1 SuperWISE II 2K / 1 SuperWISE II SC
(Swegon Connect) / 1 SuperWISE II 2K SC (Swegon Connect)
1 x Instructions for use
Electrical safety
Permitted voltage, see “Electrical data”.
It is not permissible to insert foreign objects
into the product’s contactor connections or the
electronics's ventilation openings; as this entails
a risk for short circuiting.
Ensure that the product is disconnected from the power
supply when working on products that are not required
to run.
Always follow local/national regulations regarding who
may carry out this type of electrical installation.
Handling
• The product must be handled with care.
Installation
• Moist, cold and aggressive environments must be
avoided.
• Avoid installing the product near a heat source.
• Assemble the product according to applicable industry
regulations.
• Install the product so that it cannot be accessed by
unauthorized persons.
• Install the product for easy access during service and
maintenance.
• Install the product so that the cabinet door can open
unobstructed.
• Check to make sure that the product does not have
any visible defects.
• Check that the product is properly secured after it has
been installed.
• Check that all cables are properly secured in place
after they have been installed.
• Avoid installing the product on metal walls or by steel
beams.
Application area
The product is a control unit designed for comfort ven-
tilation within Swegon’s system for demand-controlled
ventilation WISE.
The product is used to collect ventilation and climate data
and to optimise the operation of the air handling unit.
SuperWISE also provides data that is available via the web
interface.
SuperWISE SC offers a flexible cloud based service that
permits communications between products, systems and
users. By using Swegon Connect the system can be moni-
tored and controlled remotely.
General
Read through the entire instructions for use
before you install/use the product and save
the instructions for future reference. It is not
permissible to make changes or modify this
product other than what is specified in this
document. Place the cabinet so that it is not
accessible to unauthorised persons.

3
20200921 Swegon reserves the right to alter specications.
SuperWISE II
Installation dimensions and weights
Figure 1. SuperWISE II, SuperWISE II SC, measurement figure (mm).
*Minimum free clearance to nearby installations.
Figure 3. SuperWISE II, SuperWISE II SC underside, measurement
figure (mm).
150
M25 (x1)
40 3535 35
35
M16 (x2)Ø22,5 (x6)
360
260
Figure 2. Holes for installation (mm), SuperWISE //, SuperWISE
II SC.
4x installation screws (clearance hole Ø = 8 mm), screw
selection based on the substrate.
Weight (kg)
SuperWISE II 5,8
SuperWISE II SC 6,3
400 40
300
1
00
*
50
*
50
*
300
*
Antenna, only included in
SuperWISE II SC
Figure 4. SuperWISE II 2K, SuperWISE II 2K SC, measurement figure
(mm).
*Minimum free clearance to nearby installations.
400 40
300
1
00
*
50
*
50
*
300
*
Antenna, only included in
SuperWISE II 2K SC
SuperWISE II, SuperWISE II SC SuperWISE II 2K, SuperWISE II 2K SC
Weight (kg)
SuperWISE II 2K 7,1
SuperWISE II 2K SC 7,6
260
360
Figure 5. Holes for installation (mm), SuperWISE // 2K, SuperWISE
II 2K SC. 4x installation screws (clearance hole Ø = 8 mm), screw
selection based on the substrate.
Figure 6. SuperWISE II 2K, SuperWISE II 2K SC underside,
measurement figure (mm).
210
M25 (x1)
40 3535 35
35
M16 (x2)Ø22,5 (x6)

SuperWISE II
4Swegon reserves the right to alter specications. 20200921
Connections
Connect the cables in the following order:
A. Communication cables (see item 3 below)
B. Power supply 230 V AC (see items 4 and 7 below)
Figure 7. SuperWISE II, SuperWISE II SC.
NOTE! Swegon Connect (2) and antenna (6) only included in
SuperWISE II SC.
2
6
1
34 57
1. SuperWISE control unit - Main communication unit
2. Swegon Connect – Router (is only included in
SuperWISE II SC/SuperWISE II 2K SC). Communicates
on the mobile network and ideally on the 4G network.
If the cabinet contains Swegon Connect, the cabinet
must be placed so that it can receive mobile signals.
The cabinet can be supplemented with an extra
antenna for increased signal strength (see Accessories)
for improved mobile coverage. See the separate docu-
mentation for Swegon Connect on www.swegon.com
3. Switch - 8 ports (if more ports are required, install a
supplementary switch outside of the cabinet)
• Port 1: SuperWISE control unit
• Port 2: Swegon Connect
• Port 3-8: Free for e.g. WISE DIR/AHU/BMS
4. Main switch - Connection of the power supply
5. Transformer
6. Antenna, only included in SuperWISE II SC/SuperWISE
II 2K SC
7. Earth connection
Figure 8. SuperWISE II 2K, SuperWISE II 2K SC.
NOTE! Swegon Connect (2) and antenna (6) only included in
SuperWISE II 2K SC.
2
6
1
34
57

5
20200921 Swegon reserves the right to alter specications.
SuperWISE II
DIV GPS ANT
PWRUSBETH0 ETH1
IN0 IN1 OUT
IN0
IN1
OUT
SIM
WAN
DAT
PWR
USR
POE
12345
1
3
5
7
2
4
6
8
+-
Output DC
24V 30W
DC OK
UNI POWER
Input AC
100V-240V
LV
20A
L.ON
O.OFF
Figure 10. SuperWISE II control unit, top, connection.
COM
COM
USB 3.0
USB 3.0
USB 2.0
USB 2.0
SIM Card
SIM Card
USB external memory
(Mounted USB memory supplied)
1
3
5
7
2
4
6
8
HDD
HDD
SYS
SYS
LAN
LAN
LAN
LAN
VGA
VGA
DIO
DIO
DC 12-24V
DC 12-24V
FG
FG
V-
V-
V+
V+
DIV GPS ANT
PWRUSBETH0 ETH1
IN0 IN1 OUT
IN0
IN1
OUT
SIM
WAN
DAT
PWR
USR
POE
+
-
Antenna
LN
LN
+-
Output DC
24V 30W
DC OK
UNI POWER
Input AC
100V-240V
LN
Service
port
Figure 9. SuperWISE //, SuperWISE // SC, connection.
RJ45 RJ45
RJ45
RJ45
Port 3-8 AHU (for example GOLD,
WISE DIR, property network)
230 V AC
L N
SuperWISE II / SuperWISE II SC

SuperWISE II
6Swegon reserves the right to alter specications. 20200921
SuperWISE II 2K / SuperWISE II 2K SC
DIV GPS ANT
PWRUSBETH0 ETH1
IN0 IN1 OUT
IN0
IN1
OUT
SIM
WAN
DAT
PWR
USR
POE
12345
1
3
5
7
2
4
6
8
+-
Output DC
24V 30W
DC OK
UNI POWER
Input AC
100V-240V
LV
20A
L.ON
O.OFF
USB external
memory
(Mounted USB
memory supplied)
1
3
5
7
2
4
6
8
DIV GPS ANT
PWRUSBETH0 ETH1
IN0 IN1 OUT
IN0
IN1
OUT
SIM
WAN
DAT
PWR
USR
POE
+
-
Antenna
LN
LN
++––
2.1 2.2 2.3 2.4
Output DC
24V 60W
DC OK
Input AC
100-240V
LN
1.1 1.2
Service port
Figure 11. SuperWISE // 2K, SuperWISE // 2K SC, connection.
RJ45
RJ45
RJ45
RJ45
Port 3-8 AHU (for example GOLD,
WISE DIR, property network)
230 V AC
L N

7
20200921 Swegon reserves the right to alter specications.
SuperWISE II
LED - Explanation
DIV GPS ANT
PWRUSBETH0 ETH1
IN0 IN1 OUT
IN0
IN1
OUT
SIM
WAN
DAT
PWR
USR
POE
+
-
Not used.
SIM: Steady green light with the SIM card
is inserted
WAN: Flashes orange if there is contact with
the mobile network (2G, 3G or 4G)
DAT: Flashes red when data is ready to
send over the mobile network
PWR:
(Power)
Flashes green - power to the unit
USR: “Spare”
POE: Power over Ethernet, “Spare”
Swegon Connect
SuperWISE II control unit
HDD
HDD
SYS
SYS
LAN
LAN
LAN
LAN
VGA
VGA
DIO
DIO
DC 12-24V
DC 12-24V
FG
FG
V-
V-
V+
V+
DC power supply
+-
Output DC
24V 30W
DC OK
UNI POWER
Input AC
100V-240V
LN
Green light when the voltage is on, goes
out when the output voltage drops below
21.5V DC
Switch
1
3
5
7
2
4
6
8
Green light - data being sent
Orange diode denotes which
communication rate is active
Lit: 100 Mbps
Not lit: 10 Mbps
Green light - power to the unit
Figure 12. LED key SuperWISE II control unit.
Figure 14. LED key Swegon Connect control unit.
Figure 13. LED key DC power supply.
Figure 15. LED key switch.
HDD: Flashes red - Storage on the memory unit
SYS: Green light - Power to the unit

SuperWISE II
8Swegon reserves the right to alter specications. 20200921
Use
Commissioning
Commissioning must be performed by qualified and
trained WISE service engineers.
Trouble shooting
• Check that the cables are connected correctly.
• Make sure that the product is energized, the supply
LED should be lit/flash green.
• Check the LED indications, see “LED key”.
• Check the status on the SuperWISE user interface (web
pages).
• Check that Swegon Connect is connected correctly and
that the SIM card is inserted correctly.
Maintenance
Cleaning of electrical components
• If needed, use a dry cloth to clean the components.
• Never use water, detergent and cleaning solvent or a
vacuum cleaner.
External cleaning
• If necessary use tepid water and a well-wrung cloth.
• Never use solvents.
Service/maintenance
• The product does not require any maintenance, except
for any cleaning when necessary.
• It is not permissible to open or repair electrical compo-
nents.
• If you suspect that the product or a component is
defective, please contact Swegon.
• A defective product or component must be replaced by
an original spare part from Swegon.
Materials and surface treatment
The cabinet is made of polycarbonate (PC), colour code:
RAL 7035 (Industrial grey).
Disposal
Waste must be handled according to local regulations.
Product warranty
The product warranty or service agreement will not be in
effect/will not be extended if: (1) the product is repaired,
modified or changed, unless such repair, modification
or change has been approved by Swegon AB; or (2) the
serial number on the product has been made illegible or
is missing.

9
20200921 Swegon reserves the right to alter specications.
SuperWISE II
Control unit replacement
Turn off the power using the main switch before any work is
started.
Disconnect all the cables to the control unit, loosen the four
screws and lift out the control unit.
Place the control unit on the 4 spacer bolts and screw back the
screws. Reconnect the cables and switch on the power using the
main power switch.
Figure 16. Control unit replacement.
Retro-fitting Swegon Connect
ON
ON
OFF
OFF
Turn off the power using the main switch before any work is
started.
Disconnect all the cables to the control unit, loosen the four
screws and lift out the control unit. Fit the antenna in the top of
the enclosure and tighten the lock nut on the inside.
Antenna
Fit a DIN rail-mount on Swegon Connect and mount on the
DIN rail in the bottom of the cabinet. Connect the antenna and
cables, see “Connection”.
Refit the control unit and connect the cables. Switch on the
power using the main power switch.
Figure 17. Retro-fitting Swegon Connect.
ON
ON
OFF
OFF
Main Switch Main Switch
SuperWISE II / SuperWISE II SC

SuperWISE II
10 Swegon reserves the right to alter specications. 20200921
SuperWISE II 2K / SuperWISE II 2K SC
Control unit replacement Retro-fitting Swegon Connect
Turn off the power using the main switch before any work is
started.
ON
ON
OFF
OFF
Main switch
Turn off the power using the main switch before any work is
started.
ON
ON
OFF
OFF
Main switch
Disconnect all the cables to the control unit, loosen the two
screws and lift out the control unit.
Place the control unit on the bottom of the cabinet and screw
back the screws. Reconnect the cables and switch on the power
using the main power switch.
Figure 18. Control unit replacement.
Fit the antenna in the top of the enclosure and tighten the lock
nut on the inside. Mount the Swegon Connect on the bottom of
the cabinet.
Antenna
Connect the cables and the antenna. Switch on the power using
the main power switch.
Figure 19. Retro-fitting Swegon Connect.

11
20200921 Swegon reserves the right to alter specications.
SuperWISE II
References
www.swegon.com
Building Materials Declaration
WISE System Guide
SuperWISE II product sheet
SuperWISE II / SuperWISE II SC User Manual
Technical data
Output power (ERP) SuperWISE II SC/SuperWISE II 2K SC
External mobile network: Max. 2W (GSM mode)
Frequency band SuperWISE II SC/SuperWISE II 2K SC
External mobile network: 900/2100... MHz
USB: Type A
Switch/ Ethernet: Switch supports 3 (Gold/AHU)
+ 3 outputs (WISE DIR)
IP class: IP44
Ambient temperature
Operation: -20 – +50°C
Storage: -40 – +80°C
RH: 10-95% non-condensing
CE marking: 2014/53/EU (RED)
2011/65/EU (RoHS2)
Electrical data
Power supply: 230V 10 A
Connections pipe dim.
Power terminals:
Max. 2.5 mm
2
Suitable cable diameter through the
chassis (screw terminals):
5-10 mm
Max. power consumption
SuperWISE II: 34W
SuperWISE II SC: 34W
SuperWISE II 2K: 60W
SuperWISE II 2K SC: 60W
Declaration of Conformity
Swegon AB hereby declares that the radio
equipment SuperWISE II / SuperWISE II SC /
SuperWISE II 2K / SuperWISE II 2K SC conforms with the
Directive 2014/53/EU and Directive 2011/65/EU.
The complete EU Declaration of Conformity is available at
Swegon’s website: www.swegon.com.
This declaration is applicable only if the product has been
installed according to the instructions in this document and if
no changes have been made on this product.

SuperWISE II