Symmons S6350B DIA ACTIVSENSE Product manual

INSTALLATION AND MAINTENANCE GUIDEINSTALLATION AND MAINTENANCE GUIDE
SB/E DIA ACTIVSENSE
TM
ELECTRONIC LAVATORY FAUCET

1
INDEX TECHNICAL DATA
BATTERY POWERED S6350B
ELECTRICAL POWERED S6350E
BATTERY POWERED WITH MIXER
S6350BM
ELECTRICAL POWERED WITH MIXER S6350EM
Power supply:  X .V AA batteries or V transformer
Recommended water
pressure:
.. bar ( PSI)
With water pressure of more than 8 bars,
use a pressure reducing valve for reduction.
Preset sensor range: mm / .” (customizable with optional remote control)
Minimum sensor range: mm / .”
Maximum sensor range: mm / .”
Security time:  seconds (can be reduced with optional remote control)
Hot water temperature: Max ˚C
The information in this document reflects products at the date of printing. The manufacturer reserves the right, subject to all applicable laws, at any time, at its sole discretion, and
without notice, to discontinue or change the features, designs, materials and other specications of its products, and to either permanently or temporarily withdraw any of the for-
going from the market. All information in this document is provided “as is” without warranty of any kind, either expressed or implied, including but not limited to any implied war-
ranties of merchantability, tness for a particular purpose, or non-infringement. The manufacturer assumes no responsibility for errors or omissions in the information presented
in this document. In no event shall the manufacturer be liable for any special, incidental, indirect or consequential damages of any kind, or any damages whatsoever arising out of
or in connection with the use or performance of this information. The tradenames, trademarks, logos and service marks presented in this document, including their design, are the
property of the manufactureror other third parties and you are not permitted to use them without the prior written consent of the manufacturer or such third party as may own them.
1 TECHNICAL DATA
2-3 PACK CONTENTS
4 PRE-INSTALLATION INFO
5-6 INSTALLATION
7-8 SETTINGS ADJUSTMENT
9 BATTERY REPLACEMENT
10 SPARE PARTS LIST
11 MAINTENANCE
12 LIMITED WARRANTY
13 TROUBLE SHOOTING

2 3
. GPM AND . GPM
AERATORS
Familiarize yourself with the part names and conrm that the parts are included.
PACK CONTENTSPACK CONTENTS
Familiarize yourself with the part names and conrm that the parts are included.
 X FAUCET AND ATTACHMENTS  X FAUCET AND ATTACHMENTS
DIA ULTRA-SENSE DIA ULTRA-SENSE WITH MIXER
 X DECK PLATE
NOT INCLUDED
. GPM AND . GPM
AERATORS
 X DECK PLATE
NOT INCLUDED
 x Allen Key  x Allen Key
BATTERY BOX
FOR X.V AA BATTERIES
FOR SB
BATTERY BOX
FOR X.V AA BATTERIES
FOR SB
V SWITCHING TRANSFORMER
FOR SE
V SWITCHING TRANSFORMER
FOR SE
 X FILTER  X FILTERS

4 5
STEP 1 – PREPARATION FOR MOUNTING THE FAUCET
1
Shut o the water supply.
2
Remove the hexagonal nut, the disk and
the gasket. Do not remove the O-ring
from the base of the faucet.
NUT
WASHER
GASKET
O-RING
STEP 2 – INSTALLING THE FAUCET
1
Optional:Place deck plate through the
holes on the deck and secure deck plate
prior to faucet installation.
2
Place the faucet with O-ring into the hole
in deck or lavatory. Make sure the O-ring
is located between the deck or lavatory
and the bottom of the faucet.
O-RING
3
Slide the gasket, disk and hexagonal nut
over the flexible hose and secure the
faucet into place.
NUT
WASHER
GASKET
NUT
WASHER
GASKET
O-RING
O-RING
4
Your faucet was supplied with a . GPM
aerator installed. Also, supplied is a
. GPM and . GPM aerators. If an
alternate flow rate is required replace the
aerator and the housing. Please note
the housing is marked the the flow rate
of the supplied aerator.
PRE-INSTALLATION INFO
IMPORTANT: All plumbing is to be installed in accordance with applicable codes
and regulations.
CHECK CONTENTS
Separate all parts from the packaging and check each part with the “Pack contents”
section.
Pay attention to the dierent models variations.
Make sure all parts are accounted for before discarding any packaging material.
If any parts are missing, do not attempt to install your electronic faucet until you obtain
the missing parts.
WARNINGS
Do not install facing a mirror or any other electronic system operated by an infrared
sensor.
To prevent reflection problems, it is recommended to keep a minimum distance
of . meters between the faucet and any other objects.
PREPARATION FOR INSTALLATION
Flush water supply lines thoroughly before installing the faucet. Do not allow dirt, Teflon
tape or metal particles to enter the faucet.
Shut o water supply.
RECOMMENDED HOLE SIZE
Ø mm min / /”min
Ø mm max / /”max
INSTALLATION

6 7
STEP 4 – CONNECTING THE POWER SOURCE
BATTERY VERSION
Install the battery box underneath the sink
with the cable connection pointing down. The
box can be secured by inserting a screw into
the wall and hanging the box on it.
TRANSFORMER VERSION
Plug the transformer into an electrical outlet
and connect to the faucet.
INSTALLATION
STEP 3 – CONNECTING THE WATER SUPPLY
1
Connect the flexible pipe to the
water supply.
For models with temperature control
connect the red flexible pipe to
the hot water supply and the blue
flexible pipe to the cold water supply.
1 INLET VERSION
2 INLETS VERSION
MAKE SURE THAT THE FILTER(S) IS/ARE INSTALLED BETWEEN THE FLEXIBLE
PIPE AND THE SHUT OFF VALVE (ANGLE VALVE) (NOT SUPPLIED).
2
Turn on the central water supply and
the shut-o valves (angle valves)
and check for leaks.
SETTINGS ADJUSTMENT
Adjusting the settings with the remote control
If necessary, the sensor settings can be adjusted as following:
Shut o the water supply. In order to adjust the sensor with the remote control, hold the
remote control straight in front of the sensor in a distance of about 6-8” (cm). Choose
the function you want to adjust by pressing once on one of the function buttons. Aer
pressing once on a specic function button, a quick flashing of the LED at the front of the
sensor will occur. At this stage, you can change the setting by pressing the (+) or the (-)
buttons, every push will increase or decrease one level. Aer nishing the adjustment, turn
the water supply back on.
DETECTION RANGE: Only if necessary, use the remote control to adjust the
sensor range as follows:
Press the RANGE button. Wait until a quick flashing of the LED in the sensor
eye is perceived. Then, press + to increase the one level and – to reduce it
every push will increase or decrease one level.
NOTE: Once you have changed the detection range with the remote control, this
distance will be remembered by the sensor, even if the power source is disconnected.
DETECTION
RANGE
DELAY IN TIME
SECURITY TIME
COMFORT FLUSH
DELAY OUT TIME
TEMPORARY OFF
FUNCTION
RESET
HYGIENE FLUSH

8 9
SETTINGS ADJUSTMENT
DELAY IN TIME: If required, the delay in time can also be modied as
follows: Press the IN button. Wait until a quick flashing of the LED in the
sensor eye is perceived. Then, press + to increase the delay in time and –
to reduce it.
DELAY OUT TIME: This button allows modifying the flushing start time aer
the user moves away from the product. A delay out time close to 0 will save
more water. An increased delay out time will make the user experience
more comfortable.
If required, the delay out time can be modied as follows:
Press the OUT button. Wait until a quick flashing of the LED in the sensor
eye is perceived. Then, press + to increase the delay out time and – to
reduce it.
TEMPORARY OFF FUNCTION: This function is ideal to perform any kind of
activity in front of the sensor without operating the system (for example,
cleaning).
The product will remain shut for  minute when this button is pressed
once. To cancel this function and to return to normal operation press the
On/O button again or wait  minute.
RESET BUTTON: This function restores all the factory settings except for the
sensor range. If required, press the Reset button and without releasing it,
press the + button once.
SECURITY TIME: The Security time, prevents continuous flushing of water
due to reflections or vandalism. By default, if the sensor is covered for
more than  seconds the water flow will shut automatically. To resume
regular operation any obstruction must be removed.
Press the SEC button. Wait until a quick flashing of the LED of the sensor
eye is perceived. Then, press + to increase the security time and – to
reduce it.
 HOUR HYGIENE FLUSH: This model includes a  hours hygiene flush
which is disabled. To activate the hygiene flush, press the clock button.
Wait until a quick flashing of the LED in the sensor eye is perceived.
Then press + to activate the hygiene flush. To disable it again, press – to
deactivate it.
COMFORT FLUSH: If your model includes a COMFORT FLUSH setting, it can
be activated by pressing the flush button.
When the button is pressed, one blink of the LED in the sensor eye is
perceived. The pre-programmed flush cycle will take place then.
The Comfort flush cannot be interrupted or deactivated by pressing any
button until it is over.
BATTERY REPLACEMENT
When the battery weakens, the LED indicator light will blink at a constant rate.
The battery must be replaced within two weeks.
 .Remove the old batteries .Carefully open the battery box. Unscrew the holding
screw
. Close the box
. Replace the used batteries
with a new  X .V batteries
(Lithium battery is recommended).
IMPORTANT: Spent batteries should not be disposed of with normal household
waste. Contact your local authority for information on waste disposal and
recycling.
New Battery
Old Battery
To replace the battery in Trendy B\ Trendy  B models:

10 11
SPARE PARTS LIST
Seals and screws kit SF
Solenoid valve kit (single) SF
Filter SF
Battery box (batteries excluded) SF
 switching transformer SD
SD010
12 switching transformer
SF275
Battery box
SF267
Solenoid valve kit
SF264
Seals and Screws
SF273
Filter
MAINTENANCE
Filter cleaning instructions
This faucet is provided with one / two stainless steel lter(s) preventing foreign particles
to enter the lines. If the water flow has decreased, this can be because the lter(s) is/are
clogged. The lter(s) can be cleaned as follows:
. Shut-o the water shut o valve (angle valve).
. Disconnect the flexible pipe/s.
. Remove the lter(s) and wash it/them under running water.
. Reassemble the parts.
. Make sure that there is no water leakage.
Care and cleaning of chrome and special nishes
DO NOT use steel wool or cleansing agents containing alcohol, acid, abrasives, or the like.
Use of any prohibited cleaning or maintenance products or substances could damage
the surface of the faucet. For surface cleaning of faucet use ONLY soap and water, then
wipe dry with clean cloth or towel. When cleaning bathroom tile, the faucets should be
protected from any splattering of harsh cleansers.

12 13
TROUBLESHOOTING
* “Security Mode”: If the sensor is covered for more than  sec. the faucet will automatically shut off water flow.
To return to normal operation remove any blockage.
** In this case, the water flow will stop anyway after  seconds because of the security time.
SOLUTIONCAUSEINDICATORPROBLEM
Replace batteryLow battery
. Sensor flashes
continuously
when user’s
hands are within
the sensor’s
range
No water
coming out
of the faucet:
Increase the range by using the
remote
. Range is too short
. LED in the
sensor does not
flash once when
user’s hands
are within the
sensor’s range
Decrease the range by using the
remote
. Range is too long
The battery must be replaced. Battery is completely used up
. Unit is in “Security Mode”*
Eliminate cause of reflection or
adjust sensor range
. Sensor is picking up reflections from the
washbasin or another object
Connect the electronic unit
connectors to the solenoid
. Connectors between the electronic unit and
solenoid are disconnecte
. LED in the
sensor flashes
once when
user’s hands
are within the
sensor’s range
Unscrew solenoid, pull out the
plunger and the spring from
the solenoid and clean them.
Use scale remover material if
needed. When replacing the
plunger, please make sure that
the spring is in vertical position.
. Debris or scale in solenoid
Clean the orice or diaphragm
. The central orice in the diaphragm is plugged
or the diaphragm is torn
Reduce the supply water
pressure
. The water supply pressure is higher than
 PSI
Shut o water supply stop
and unscrew the inlet to the
solenoid to relieve the pressure
. The water supply pressure is under 8 bars and
yet the pressure in the faucet’s body is higher.
This situation could be caused by a sudden
increase in the water supply pressure that the
back check prevents from dropping, even aer
water supply pressure drops under 8 bars.
Clean the orice or replace
diaphragm
Debris or scale in diaphragm
. Sensor flashes
once when
user’s hands
are within the
sensor’s range
Water flow
from spout
does not
stop:
Clean or eliminate case of
interference
. Sensor is dirty or covered**
. LED in the
sensor does not
flash once when
user’s hands
are within the
sensor’s range
Decrease the range or eliminate
cause of reflection
. Sensor is picking up reflections from the
washbasin or another object
Remove, clean, re-installFilter or aerator is clogged
Water flow
diminished
Ensure all connections have been made before starting troubleshooting.
LIMITED WARRANTY
All parts and nishes of the Symmons products are warranted to the original consumer
purchaser to be free from manufacturing defects in material and workmanship for years
Non-Residential or Commercial Applications. Symmons warrants to the original consumer
purchaser/end-user that any Symmons product will be free of defects in material and
workmanship during normal domestic use for the life of your home.
Symmons recommends using a professional plumber for all installation and repair.
During the warranty period, Symmons at its sole option, will provide replacement part(s)
or product (or, if no longer available, a comparable product) to replace those which have
proven defective in materials or workmanship under normal installation, use and service,
FREE OF CHARGE for the time period of  years from the date of purchase.
(BATTERIES NOT INCLUDED)
Need Help?
Symmons customer service:
[phone], [phone]
Email: [e-mail]
Monday – Friday 7:30 am – 7:00 pm EST
www.symmons.com/service
• Technical help
• Product information
• Warranty policy

Symmons Industries, Inc.
 Brooks Drive
Braintree, MA 

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