Tcl Alcatel shine plus Technical manual

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SHINE PLUS

ONE TOUCH 5095Y/K/I

Note: this manual is non-contractual and TCL Communication Ltd. can modify it without prior

notice on the characteristics of described equipments.

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1.0

2016/3/23

Draft creation

Xiaolong Yang

Rev.

Date

Modification description

Prepared By

Checked By

Approved By

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Content

1Level 2 repair process ..............................................................................................5

2Warranty Check and Visual Inspection ...................................................................6

2.1 Warranty confirmation of L1.....................................................................................6

2.2 Visual mechanical check..........................................................................................7

2.3 Pretest........................................................................................................................8

3Battery......................................................................................................................17

3.1 Battery information.................................................................................................17

3.2 Battery test ..............................................................................................................19

3.4 Note of Battery ........................................................................................................21

4. Software download .................................................................................................21

4.1 Equipments requested when download：.............................................................21

4.2 Install driver..............................................................................................................21

4.3 SW download process.............................................................................................22

5 Disassembly and assembly ONE TOUCH 5095 ........................................................27

5.1 ESD Safety................................................................................................................27

5.2 Disassembly tool......................................................................................................27

5.3 Disassembly process...............................................................................................28

Disassembly Notice:......................................................................................................35

5.4 Reassembly Process ..............................................................................................36

5.5 Disassembly process evaluation...........................................................................37

6Disassembly Complete...........................................................................................38

7Level 2 repair...........................................................................................................44

7.1 power on issue.........................................................................................................45

7.2 Charge issue.............................................................................................................46

7.3 Display issue ............................................................................................................47

7.4 Vibrator issue ..........................................................................................................48

7.5 Touch panel issue...................................................................................................49

7.6 SIM recognize issue................................................................................................50

7.7 TF card recognized issue.......................................................................................51

7.8 Main camera issue ..................................................................................................52

7.9 Sub camera issue....................................................................................................53

7.10MIC issue .................................................................................................................54

7.11Speaker issue..........................................................................................................55

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8L2E Enhance Repair................................................................................................55

8.1 Position of L2 enhance components on main PCBA...........................................55

8.2 Trouble shooting for common failures..................................................................58

8.3 L2 enhance spare part list......................................................................................74

9PCBA exchange.......................................................................................................75

10 Other component exchange...................................................................................75

Function Test..................................................................................................................76

APPENDIX 1 Packaging Requirements ........................................................................77

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1 Level 2 repair process

Reassembly

Record in BIG

End

OK

Retest

OK

Start

Visual Inspection

Warranty Check

Pretest & Failure confirm

SW Upgrade

Disassembly

L2 Repair

Retest

Function test

PCBA Replace

NG

Restore User Information

Back up user data

L2E Repair

Retest

OK

NG

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2 Warranty Check and Visual Inspection

2.1 Warranty confirmation of L1

IMEI sticker check:

1) Power on the handset, enter *#06#

2) If the IMEI sticker in the back casing is not lost:

We should make sure that the IMEI number MUST be the same with the one on the IMEI sticker; if

not, it‟s out of warranty policy.

Humidity sensitive label

If humidity sensitive label is not good, the cell phone will be considered as out of guarantee.

1). Liquid was detected by humidity sensitive label.

2). Position of humidity sensitive sticker.

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2.2 Visual mechanical check

Mechanical warranties check items:

1) Corrosion

Corrosion on the USB connector, SIM connector, and other metal surfaces。

2) Hole (diameter > 1mm)

Holes on any surface, including the front casing, furnished frame, battery cover, touch Lens,

keypad…

3) Bump

Bumps (diameter > 1mm) on any surface, including front casing, decorate frame, battery

cover, touch Lens, keypad, etc.

4) Scratch

Scratches (length > 3mm) on any surface, including the front casing, decorate frame, battery

cover, touch Lens, keypad, etc.

5) Distortion

Bend, twisted or crushed on the h/s, cover/casing or connectors, etc.

6) Broken

Touch broken, casing/cover broken, etc.

7) Dropped

Keypad tear off, touch lens, connectors dropped, etc.

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8) Gap

External physical damage relating to abnormal use, like front case and frame opened

9) Others

Damage caused by disassembly ,wrong part assembly, loss of components

Use in abnormal environment like high temperature causing plastic melts

2.3 Pretest

1) Check that the SIM card is set correctly.

2) Insert the battery.

3) Power on the cell phone.

4) If the cell phone cannot power on, visually check the condition of the battery connector. Replace

it if necessary.

5) If the cell phone asks to input NCK code, this means it is SIM locked and can only be worked

with dedicated SIM card. Use the correct SIM card.

6) Enter the phone code if necessary.

7) Press *#2886# in dial screen and then you will see the interface displaying the SW version.

Select “Auto” to start the auto test, or select “MANU” to do the MMI test manually.

If one of the test failed during “Auto” test mode, it will ask you “Restart?”, press “YES” to restart the

auto test from the first one and “NO” to exit the auto test, while “NEXT” to continue the auto test.

Traceability

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I. You can get some information such as IMEI, CU-REF, PTH, Date Code, etc.

II. Press “Pass” to continue.

Touch Panel1

I. “Please draw on the yellow area”according to instructions;

II. Press “Pass” to continue.

Touch Panel2

I. “Please draw on the yellow area”according to instructions;

II. Press “Pass” to continue.

LCD MIRE

I. You will see the LCD display three colors: RED, GREEN and BLUE if it

functions well;

II. Press “Pass” to continue;

LCD BLACK

I. You will see the LCD displays black if it functions well;

II. Press “Pass” to continue;

LCD GRAY

I. You will see the LCD displays grey if it functions well;

II. Press “Pass” to continue;

LCD GRAYLEVEL

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I. You will see the LCD displays grey level if it functions well;

II. Press “Pass” to continue;

LCD WHITE

I. You will see the LCD displays white if it functions well;

II. Press “Pass” to continue;

KEYPAD

I. Press the key displayed on the screen. The key on the screen will turn grey

when you press it if it functions well;

II. Press “Pass” to continue.

LCD BACKLIGHT

I. The screen backlight will be flashing if it functions well;

II. Press “Pass” to continue.

KEYBOARD BACKLIGHT

I. The keyboard backlight will be flashing if it functions well;

II. Press “Pass” to continue.

MAIN CAMERA

Press “Pass”to continue if the front camera functions well.

FRONT CAMERA

Press “Pass”to continue if the main camera functions well.

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HALL

I. It will response accordingly when close the flip cover; Or close a magnet to the

red circle area in the picture below, then it will response;

II. Press “Pass”to continue;

NFC

I. Close the card with NFC function (such as IC card) to the red circle area on

battery cover as below and it will show “NFC: Detected; ID: xxxx”if it functions

well;

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II. Press “Pass”to continue.

MAIN FLASH

I. Main Camera LED will turn on if it functions well;

II. Press “Pass”to continue.

FRONT FLASH

I. Front Camera LED will turn on if it functions well;

II. Press “Pass”to continue;

CHARGER LED

I. The charge LED will turn on if it functions well;

II. Press “Pass”to continue.

SPEAK BOX

I. It will display “Speak Box Test PASS” if it functions well;

II. Press “PASS”to continue;

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RECEIVER

I. You will hear a voice prompt which introduces some emergency call numbers

from the top receiver if it functions well;

II. Press “PASS”to continue;

SPEAKER

I. You will hear a voice prompt which introduces some emergency call numbers

from the top speaker if it functions well;

II. Press “PASS”to continue;

MIC

I. Make a noise near the MAIN MIC, you will hear it from the top receiver if it

functions well;

II. Press “PASS”to continue;

III.Make a noise near the SUB MIC, you will hear it from the bottom receiver if it

functions well;

IV.Press “PASS”to continue.

Vibrator

I. You can feel the phone‟s vibrating if it functions well;

II. Press “Pass”to continue.

Headset

I. Insert headset according to the instruction and you will hear a voice prompt

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which introduces some emergency call numbers through the headset left if it

functions well;

II. Press “Pass”to continue;

III.You will hear a voice prompt which introduces some emergency call numbers

through the headset right if it functions well;

IV.Press “Pass”to continue;

V. Make a noise near the headset mic, you will hear it from headset if it functions

well;

VI.Press “Pass”to continue;

VII. You could hear the FMRadio from the headset if it functions well;

VIII. Press “Pass”to continue;

IX.Remove headset according to the instruction and press “Pass”to continue;

X. Press “Pass”to continue.

USB

I. Insert USB cable according to instruction and it will say “USB cable checked”,

“USB: OK”;

II. Press “Pass”to continue.

CHARGER

I. Insert USB cable according to instruction and it will say “Charger: OK”, “Current:

xxx”if it functions well;

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II. Press “Pass”to continue.

G-Sensor

I. Put the handset towards up according to instruction;

II. Press “Pass”to continue;

III.Put the handset “FACE DOWN”, “DOWN”, “LEFT”, “RIGHT”and “FACE UP”

according to instruction, and then the instruction will disappear if it functions

well;

IV.Press “Pass”to continue.

Light Sensor

I. It will show the value of ambient light and the value will change according to the

phone‟s environment (Bright test: use the electric torch in another phone to

shine the phone; Dark test: use something to shadow the phone), then it will

say “dark: OK”, “bright: OK”if it functions well;

II. Press “Pass”to continue.

Proximity Sensor

I. Please shawdow the senor according to instruction and it will say “near: OK”,

“far: OK”if it functions well;

II. Press “Pass”to continue.

SIM CARD

I. Insert SIM card and the phone will detect it if it functions well;

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II. Press “Pass”to continue.

Memory Card

I. Insert SD card and the phone will detect it if it functions well;

II. Press “Pass”to continue.

Battery TEMP

I. It will display the value of battery temperature, current, battery voltage, capacity

rate and battery present if it functions well;

II. Press “Pass”to continue.

Bluetooth

I. Bluetooth will search automatically and it will display device address if it

functions well;

II. Press “Pass”to continue.

WIFI

I. It will search for WIFI hotspot and it will display searched result on the screen if it functions

well;

II. Press “Pass”to continue.

GPS

I. It will run GPS and search for satellite, and then it will display info such as

“PRN”, “SNR”, etc. on the screen if it functions well;

II. Press “Pass”to continue.

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Call

I. It will turn to the call interface and hear a pcs of record from receiver if it

functions well;

II. Press “Pass”to continue

FACTORY RESET

It will do the factory reset automatically if you press the item.

3 Battery

3.1Battery information

1) Battery picture

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Note: When replace battery, the Furnished battery steel should be replaced together.

So the Furnished battery steel should be ordered along with battery.

2) Battery feature

3) Battery life

The bellowing table shows the nominal battery life respectively in standby and talking mode. These

typical values are expressed in normal temperature with battery initially full charged and under good

Model

Element

Capacity

Battery Li

Lithium

2960mAh

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ratio coverage. Battery range depends on the network characteristics, the ambient temperature and

particularly on movement.

Shine plus

Power pack

5095Y/K/I

Standby time (hours)

Talking time

Power pack Lithium

2G around 500hours/ 3G

around 480hours

2G around 15hours/ 3G around

12hours

* Pmin: minimum transmission power

** DTX: no transmission during period of silence

4) Battery charge time

For a normally discharged battery which has not been stored for long time, the charge time

listed as below table.

Battery type

Typical Charge time

Soft pack

100 minuets

Note:

If the battery is new, charge it before use. Battery icon will appear after charging a short

time.

If the battery is deeply discharged, battery icon will appear after charging several minutes

and accompany with a slight sound.



3.2Battery test

1) Below table describes the various events related to a standard charger connected to a cell phone.

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5095Y/K/I

Cell phone status before

charger connected

ON

OFF

During charging

Display lights up and following battery icon displayed:

Sequential icon flashing:

After charging

(charger connected)

Following fixed battery icon display :

Table - Battery charge status on handset

2) If the display does not light on or battery icon does not flash when the charger or the cell phone‟s

charge function is defective with mechanical or electronics.

In this case:

a) Replace the charger to charge.

Confirm it works correctly or not.

TCL Alcatel SHINE PLUS Technical manual

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