TelcoBridges TMP6400 User manual

Tmedia
System Installation Guide for
TMP6400 and TMS1600
9010-00172-1A, Issue 2.3

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a result, product specifications may be subject to change without notification.
© 2003-2009 TelcoBridges. All rights reserved.
TelcoBridges, Tmedia, TMP6400, TMG3200, TMS1600 Switch, TMP800, TMG800, Toolpack API, On a Blade, System-Blade, TB-
1+1 Solution, TB-16-E1/T1/J1, TB640-DS3, TB640-E1/T1/J1, TB640-OC3/STM-1, TB-8-E1/T1/J1, TB-IVR Mezzanine, TB-
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Document Title: Tmedia System Installation Guide for TMP6400 and TMS1600
Document Number: 9010-00172-1A, Issue 2.3, 2010-01-08//07:24

iii
About this Guide
This guide describes the installation and setup of the Tmedia TMP6400 and the
TMS1600 telecom platforms, as well as their connections to the Tmedia control, voice,
and IP networks.
Conventions
Contact Us
If you have comments about this guide or any other TelcoBridges technical
documentation, please send an E-mail to [email protected].
Terminology Description
Tmedia Control Network The network link between Tmedia units, the Toolpack application server and stream
servers.
Tmedia Switch Network The network link between the TMP6400s and the TMS1600s.
Tmedia System This term includes the combination of Tmedia units and the Tmedia control network,
the Toolpack application server and stream servers.
Tmedia Unit A generic reference to either the TMP6400 or the TMS1600.
Preface

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Tmedia System Installation Guide for TMP6400 and TMS1600

Table of Contents
v
Table of Contents
Chapter 1 Introduction ...................................................................................................................... 1
1.1 Installation Overview ........................................................................................................... 2
1.2 Installation Prerequisites ..................................................................................................... 3
1.3 Preventing Electrostatic Discharge Damage....................................................................... 3
1.4 Recommended Reading ..................................................................................................... 4
Chapter 2 Equipment Connections ................................................................................................... 5
2.1 Package Contents............................................................................................................... 6
2.1.1 TMP6400 Package Contents .............................................................................................. 6
2.1.2 TMS1600 Package Contents .............................................................................................. 7
2.2 Rack mounting the Tmedia Equipment ............................................................................... 8
2.2.1 Prerequisites ....................................................................................................................... 8
2.2.2 Vertical Placement of Tmedia Equipment ...........................................................................8
2.2.3 Mounting the Tmedia Hardware .......................................................................................... 9
2.3 Connecting to the Tmedia Control Network ...................................................................... 10
2.3.1 Prerequisites ..................................................................................................................... 10
2.3.2 Interconnections ................................................................................................................ 11
2.4 Connecting to the VoIP Network ....................................................................................... 12
2.4.1 Prerequisites ..................................................................................................................... 12
2.4.2 Interconnections ................................................................................................................ 13
2.4.3 Connecting to the Serial Port of the Tmedia Unit..............................................................14
2.5 Connecting to the PSTN ................................................................................................... 16
2.5.1 Prerequisites ..................................................................................................................... 16
2.5.2 RJ48 Type Interface (T1/E1/J1) ........................................................................................17
2.5.3 SCSI Interface (T1/E1/J1) .................................................................................................19
2.5.4 Dual BNC Interface (DS3)................................................................................................. 21
2.5.5 Optical Interface (OC3/STM-1).......................................................................................... 22
2.6 Connecting the TMP6400s to the TMS1600 ..................................................................... 23
2.6.1 Prerequisites ..................................................................................................................... 23
2.6.2 Interconnections ................................................................................................................ 23
2.7 Interconnecting Two TMP6401s or TMP6402s................................................................. 25
2.8 Powering Up...................................................................................................................... 26
2.8.1 Prerequisites ..................................................................................................................... 26
2.8.2 Connecting to AC Power...................................................................................................26
2.8.3 Connecting to DC Power................................................................................................... 28
2.8.4 Verifying the LED Status Indications.................................................................................31
Chapter 3 Initial System Configuration ........................................................................................... 33
3.1 Configuring the Terminal Emulator Application................................................................. 34
3.2 Using the set_boot and print_boot Commands.................................................................35
3.3 Creating a Shell Password................................................................................................39
3.4 Applying Changes .............................................................................................................40
3.5 Tmedia Default IP Addresses ........................................................................................... 40

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Tmedia System Installation Guide for TMP6400 and TMS1600
Chapter 4 Toolpack Installation ...................................................................................................... 41
4.1 ToolPack Operating System Platforms ............................................................................. 42
4.2 Installation Guidelines ....................................................................................................... 42
Chapter 5 System Upgrades........................................................................................................... 43
5.1 Installing a Firmware Package .......................................................................................... 44
5.2 Removing a Firmware Package ........................................................................................ 44
5.3 Installing a New License ................................................................................................... 45
Chapter 6 Troubleshooting Tools.................................................................................................... 47
6.1 Reporting a Problem .........................................................................................................48
6.2 Setup Information .............................................................................................................. 48
6.3 tblogtrace (Mandatory) ......................................................................................................48
6.4 Tbdebug Dump Files (Mandatory).....................................................................................49
6.5 Backdoor Tools ................................................................................................................. 49
6.5.1 tbx_cli_tools_remote ......................................................................................................... 49
6.5.2 Line/Trunk Status (Tbshowls)............................................................................................ 50
6.5.3 VoIP Traffic Capture.......................................................................................................... 50
6.5.4 Wireshark (formerly called Ethereal) ................................................................................. 50
6.5.5 Tbstreamlisten................................................................................................................... 50
6.5.6 Stream Server Audio Packets to Wave File ...................................................................... 51
6.5.7 tbsigtrace Signaling Traces...............................................................................................51
6.6 General Debugging Tips ................................................................................................... 52

1
Chapter 1 Introduction
This chapter provides an introduction to the installation and setup of a Tmedia system
using the TMP6400 and the TMS1600.
The following topics are covered:
• Installation overview
• Installation prerequisites
• Other recommended reading

2
Tmedia System Installation Guide for TMP6400 and TMS1600
1.1 Installation Overview
The installation and setup of a Tmedia system involves the installation of one or more Tmedia units,
such as the TMP6400, TMP6402, and the TMS1600, as shown in figure 1.1 on page 2. The
interconnection between these units is described and procedures to guide you through the installation
and setup of your Tmedia system are provided (by presenting you with a series of chapters dealing with
installation tasks) in the following order:
• Rack mounting the Tmedia units
• Connecting TMP6400(s) to the TMS1600(s).
• Connecting to the Tmedia control network
• Connecting to the VoIP network
• Connecting to the PSTN
• Powering Up
• Installing Toolpack
• Initial System Configuration
• System Upgrades
• Troubleshooting
Figure 1.1 TMP6400, TMP6402, and TMS1600 seen from front and rear.
Front Rear
Front
Front
Rear
Rear
TMP6401
TMS1600
TMP6402
1
9
8
16151413121110
765432
ETH VoIP TMS
12 1122
ETH VoIP TMS
12 1122
1
2
15
16141210864
13119753
ETH
12
3RS232 BIT1
BIT2
Pwr
Ethernet
Console
Pwr
Reset
Function
USB
Ethernet
Console
Pwr
Reset
Function
USB
18 765432
18 765432
916151413121110

Introduction
3
1.2 Installation Prerequisites
In order for the Tmedia system installation to proceed without interruption, it is important that you verify
that you have on hand all of the necessary materials. Prior to beginning the installation, you should
have prepared for the following:
• Adequate space for the installation of your Tmedia system. Consider that you will need to mount
the Tmedia units on one or more 19” customer-provided equipment racks.
• Adequate power supply and power connections. In order to guarantee an uninterrupted supply, the
Tmedia units must be powered by a dedicated power source. Consider that each Tmedia unit will
require one to two power connections in addition to PCs, servers, and Ethernet switches. Tmedia
units (other than 2U DC-powered units) are not shipped with power cords and therefore you will
need to plan for your power cable requirements.
• In order to run your telecom applications on the TMP6400, you will need to have purchased an
adequate number of licenses for the features that you will use.
In addition, you will need the following equipment:
Gigabit Ethernet Switches
Two gigabit Ethernet switches must be used to support full control redundancy. In its lab studies,
TelcoBridges has not encountered problems with a large variety of switches available in the market. The
following is a list of some switches that TelcoBridges has used:
• Dell Powerconnect 2708, 8 gigabit Ethernet ports
• Dell Powerconnect 2716, 16 gigabit Ethernet ports
• Netgear GSM7324, Layer 3 managed, 24 gigabit Ethernet ports
1.3 Preventing Electrostatic Discharge Damage
Electrostatic discharge (ESD) can damage equipment and impair electrical circuitry. It may occur if
electronic printed circuit cards are improperly handled and may cause complete or intermittent failure.
Attention Always follow ESD prevention procedures when removing and replacing modules:
• Ensure that the TelcoBridges Tmedia units are electrically connected to earth ground.
• Wear an ESD-preventive wrist strap and ensure that it makes good contact with your
skin. Connect the wrist strap clip to an unpainted surface of the Tmedia unit or the
grounded equipment rack in order to channel away all ESD voltage safely to ground.
To guard against ESD damage and shocks, the wrist strap and cord must be in proper
working condition.
• If no wrist strap is available, and you must work with the Tmedia units, ground yourself
by touching a metal part of the chassis.

4
Tmedia System Installation Guide for TMP6400 and TMS1600
1.4 Recommended Reading
This document assumes that you are well versed in the installation of TelcoBridges Tmedia units and
have been trained to work with the equipment. If you have any technical questions, please contact
TelcoBridges technical support or send an E-mail to [email protected].
Other documents exploring various aspects of the Tmedia system are available on the TelcoBridges TB
Wiki at: http://docs.telcobridges.com/mediawiki/index.php/Main_Page

5
Chapter 2 Equipment Connections
This chapter provides the procedures for the connection of a TMP6400 and TMS1600
to a Tmedia control network and their interface with a PSTN and IP network. Topics
covered are:
• Verifying the list of materials
• Rack mounting the Tmedia equipment
• Connecting to the Tmedia Control network
• Connecting to the VoIP Network
• Connecting to a PSTN Network
• Connecting the TMP6400 to the TMS1600
• Power Up

6
Tmedia System Installation Guide for TMP6400 and TMS1600
2.1 Package Contents
You will have received one or more TMP6400s and optionally one or two TMS1600s. The TMP6400 is
the telecom platform on which you will run your telecom applications. The TMS1600, although not a
requirement for your network, provides you with the scalability to build large-scale carrier-grade VoIP
and Telecom systems.
2.1.1 TMP6400 Package Contents
In the TMP6400 box, you will find:
• One TMP6400
• One set of mounting brackets with screws. These are used for the mounting of a TMP6400 on a 19”
rack.
• One DB-9 to RJ-45 adapter. Allows you to interface the serial port of your computer with the RJ-45
console port of the TMP6400. See pinout description in Section 2.4.3 “Connecting to the Serial Port
of the Tmedia Unit” on page 14.
• SCSI cables and patch panels. This is optional and only provided if the PSTN interface on your
TMP6400 features SCSI connectors.
• Three RJ45 CAT5 Ethernet straight cables (male-male), three meters in length. One can be used to
connect the console port to a terminal. The remaining two cables can be used to connect to VoIP
networks or to the Tmedia Control network.
• One warranty sheet
• One packing slip
• One TMP6400 Quick Installation guide.
• For 2U DC units, one pair of DC power cords is provided.
Not included with the TMP6400:
• RJ45 shielded CAT7 Ethernet cross-over cables (male-male). These are used for the connection
between the TMP6400 and the TMS1600. This connection is referred to as the Tmedia Switch
network.
• A power cord. Used to supply power to the TMP6400. If your model features redundant power
supplies, then you will need two AC power cords. If your model features a DC power supply, then
you will need one or two DC power cord(s), depending on the unit.
• A 19” equipment rack. You will use a standard 19” wide equipment rack to install the TMP6400s
and TMS1600s.

Equipment Connections
7
2.1.2 TMS1600 Package Contents
In the TMS1600 box, you will find:
• One TMS1600
• One set of mounting brackets with screws. This is used for the mounting of a TMS1600 on a 19”
rack
• One DB-9 to RJ-45 adapter. Allows you to interface the DB9 COM port of your computer with the
RJ-45 COM port of the TMP6400
• Four RJ45 shielded CAT7 Ethernet cross-over cables (male-male). One cable is used for each
connection between the TMS1600 and a TMP6400.
• One warranty sheet
• One packing slip
• One TMS1600 Quick Installation guide. A one- or two-page sheet that provides a pictorial view of
equipment setup.
Not included with the TMS1600:
• A power cord. This is used to supply power to the TMP6400. You will need two AC power cords. If
your model features a DC power supply, then you will need two DC power cords.
• A 19” equipment rack. You will use a standard 19” wide equipment rack to install the TMP6400s
and TMS1600s.
Note You may only need one 19” rack for the installation of the Tmedia hardware. Refer to
section Section 2.2.2 “Vertical Placement of Tmedia Equipment” on page 8

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Tmedia System Installation Guide for TMP6400 and TMS1600
2.2 Rack mounting the Tmedia Equipment
The Tmedia hardware, consisting of one to 16 TMP6400s and optionally one to two TMS1600s are
mounted on customer provided equipment racks using the mounting hardware packaged in the box.
2.2.1 Prerequisites
To rackmount the Tmedia equipment, you will need:
• One or more 19” customer provided equipment racks. Each rack must be solidly anchored to the
floor with appropriate support at the top of the racks.
• Climate controlled room: 0 to +50 Celsius, 0 to 95% non-condensing humidity.
2.2.2 Vertical Placement of Tmedia Equipment
The Tmedia units are housed in either a 1U or 2 U chassis, as tabulated in table 2.1 on page 8. It is
important that you provide for enough room on the equipment rack to allow for the installation of each
Tmedia unit. Consider the available space on your equipment rack and the individual heights of each
Tmedia unit. Due to the rear-exhaust heat vents and the efficient heat dissipation design, there is no
need to leave any physical vertical space between the placement of the Tmedia units on the equipment
rack.
Table 2.1 Tmedia Physical Height
Tmedia Model Number Vertical Height
TMP6401 1U
TMP6402 2U
TMS1600 1U
TMP6400 Patch Panelsa
a. TMP6400s configured with a 32 to 64 T1/E1 TDM module require one patch panel for each 32 E1/T1 line grouping.
1U
Gigabit Switchesb
b. Verify the manufacturer specifications for placement and spatial requirements.
1U (or more)
Control Serversc
c. Verify the manufacturer specifications for placement and spatial requirements. Depending upon the server that you
will use the vertical height may range beyond a 1U size.
1U (or more)

Equipment Connections
9
2.2.3 Mounting the Tmedia Hardware
The Tmedia hardware is mounted on the 19” equipment rack using the angle brackets and screws
provided in the box. To mount the hardware, proceed as follows:
To mount the Tmedia hardware proceed as follows:
1. Using two metal screws, attach one angle bracket to the front, left-hand side of each Tmedia unit
when viewed from the front, as shown in figure 2.1 on page 9. Repeat the same for the angle
bracket on the right-hand side. Repeat this procedure for each Tmedia unit.
2. Starting with the TMP6400s, start mounting equipment at the top-most position of the rack, keeping
in mind the space required on the equipment rack as described in Section 2.2.2 “Vertical
Placement of Tmedia Equipment” on page 8. Repeat this step until all of the Tmedia units have
been mounted on the equipment rack(s).
Figure 2.1 Mounting the Tmedia Hardware
Attach Bracket
to Tmedia Unit
Attach Tmedia
Unit to Equipment
Rack

10
Tmedia System Installation Guide for TMP6400 and TMS1600
2.3 Connecting to the Tmedia Control Network
The Tmedia control network enables the Toolpack application and stream servers to control the
TMP6400s using a Gigabit Ethernet switch. It is strongly recommended that an additional Ethernet
Switch be used to provide full control redundancy with one Ethernet link active and the other in a hot
standby mode.
2.3.1 Prerequisites
To connect the TMP6400s to the Tmedia Control network, you will need:
• Customer provided gigabit Ethernet switch. A second one is required to support full Tmedia control
network redundancy.
• One CAT5 Ethernet straight cable with RJ45 male-male terminations for each TMP6400.
• If your Tmedia system features a second Tmedia Control network link, you will require an additional
CAT5 Ethernet straight cable with RJ45 male-male terminations for each TMP6400.

Equipment Connections
11
2.3.2 Interconnections
The TMP6400s are connected to the Tmedia Control network by one or, optionally, two Gigabit Ethernet
network links, as shown in figure 2.2 on page 11.
To connect the TMP6400s to the Tmedia control network:
1. Start with the TMP6400 at the topmost position of the equipment rack and connect a CAT5 Ethernet
straight cable with RJ45 male-male terminations to ETH1 at the rear of the TMP6400. Connect the
other end of the same CAT5 cable to the Gigabit Ethernet switch.
2. If your system employs a second Gigabit Ethernet switch for control redundancy, connect a second
CAT5 Ethernet straight cable to ETH2 at the rear of the TMP6400. Connect the other end of the
same CAT5 cable to the second Gigabit Ethernet switch.
3. Repeat steps 1-2 for each TMP6400 and TMS1600 until they have all been connected to the
Gigabit Ethernet switch(es).
Figure 2.2 Connecting to the Tmedia Control Network
TMP6400
TMS1600
Gigabit
Ethernet
Switch
1
2
15
16141210864
13119753
ETH
12 3 RS232 BIT1
1
9
8
16151413121110
765432
ETH VoIP TMS
1211 22
Gigabit
Ethernet
Switch

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Tmedia System Installation Guide for TMP6400 and TMS1600
2.4 Connecting to the VoIP Network
The TMP6400 features dual GigE for connection to different VoIP networks. This provides two access
points to handle VoIP traffic.
Note: Certain configurations of the TMP6400 will exceed 100 Mbps, therefore
1000 Mbps is recommended.
2.4.1 Prerequisites
To connect the TMP6400s to the VoIP network, you will need:
• Gigabit Ethernet switch. A second one is required to support redundancy of the VoIP interface.
• One CAT5 Ethernet cable with RJ45 male-male terminations for each TMP6400.
• If your Tmedia system features a second VoIP network link, you will require an additional CAT5
Ethernet cable with RJ45 male-male terminations for each TMP6400.

Equipment Connections
13
2.4.2 Interconnections
The TMP6400s are connected to the VoIP network by one or optionally two Ethernet GigE network
links, as shown in figure 2.3 on page 13.
To connect the TMP6400s to the VoIP network:
1. Start with the TMP6400 at the topmost position of the equipment rack and connect a CAT5 Ethernet
cable to VoIP1 at the rear of the TMP6400. Connect the other end of the same CAT5 cable to the
Gigabit Ethernet switch.
2. If your system has a second VoIP access point, connect a second CAT5 Ethernet cable to VoIP2 at
the rear of the TMP6400. Connect the other end of the same CAT5 cable to the second Gigabit
Ethernet switch.
3. Repeat steps 1-2 for each TMP6400 until they have all been connected to the Gigabit Ethernet
switch(es) for the VoIP network.
Figure 2.3 Connecting to the VoIP Network
TMP6400
VoIP Network 1
VoIP Network 2
ETH VoIP TMS
1211 2
2
1
9
8
16151413121110
765432

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Tmedia System Installation Guide for TMP6400 and TMS1600
2.4.3 Connecting to the Serial Port of the Tmedia Unit
To communicate with the Tmedia control network, you must first physically connect your computer port
to the serial port of a Tmedia unit and configure the initial network settings that will enable
communication with all of the Tmedia units of your network.
To connect to the serial port of a Tmedia unit:
1. Connect a RJ45 CAT5 (male-male) straight cable (supplied with unit) between the com port of your
computer and the serial port of the Tmedia unit as shown in figure 2.4 on page 14. See Section 2.6
“Console pinout” on page 15 for a RJ-45 pinout description.
2. If your computer’s serial port features a DB9 connector, use the DB9 to RJ45 adapter supplied with
your Tmedia unit. If your computer's serial port features a USB connector, you will need to provide
a USB to DB9 adaptor. Refer to figure 2.5 on page 14.
Figure 2.4 Computer to Tmedia Unit Serial Port Connection
Figure 2.5 Conceptual View of a Serial Connection from the Tmedia unit to a Computer
Ethernet
Console
Pwr
Reset
Function
USB
Serial port to the computer
1
2
15
16141210864
13119753
ETH
12 3 RS232 BIT1
BIT2
TMS1600 (rear)
TMP6400 (front)
Serial port to the computer
Tmedia
RJ45 DB9
DB9 to USB Adaptor