Teldat IMBER SMART User manual

Advanced Industrial Router
IMBER SMART User Manual
Teldat Group, SA
www.teldat.com

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REVISION HISTORY
Revision
Date
Firmware Version
Revision Details
0
May 2018
Initial release.
1
Aug 2018
Add Schedule Reboot, OpenVPN, IPsec
2
Oct 2018
Add SSH, GRE, VRRP, Wi-Fi Client
3
Jun 2019
v1.1.0(278c6c6)
Add Data Roaming, IP Passthrough, SMS, GRE Layer2
AT Debug, APP structure
4
Jun 2019
v1.1.0(ddcaac4)
Add SMS Gateway, SMS Notification
5
Dec 2019
Change home page layout of UM, add GPS, 1-to-1 NAT
6
Jul 2020
v1.1.4(0c0c9fa)
1. Add OpenVPN Server
2. Allow to import or download OpenVPN client file
3. Add System Security: Local Telnet/Local HTTP/Local
HTTPS/Local SSH/Ping request/DDoS Defense
4. Add time synchronization from modem
5. Add “NAT Enable” option on each uplink
6. Allow to set multiple remote/local subnet on IPsec
7. Allow to set the “Metric” value manually on static route
8. Allow to set “Secondary WAN IP Address”
9. SMS feature: add “Enable SMS Control”,” SMS Message
Format”, “Timestamp”, “Modbus Alarm” options
10. Serial settings: Add the parity “Mark” and “Space”; Add
“Sync to Secondary Address” option
11. Add “MAC Binding IP” on LAN
12. Change the layout of DDNS
13. GRE VPN：Add “Enable Default Route”,
“Binding Interface” Options
14. Changed the Digital Output diagram
7
Jan 2021
V1.1.6(0742bac)
1. Add the sniffer feature
2. Add the URL filter feature
3. Add sync PC time feature
4. Add NTP server feature
5. Add call reboot feature
6. Add the input chain on the ACL

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Trademarks and copyright
Teldat Group and Imber and Teldat Group and Imber logos are the trademarks or registered
trademarks in Spain and other countries worldwide. All other trademarks mentioned in this
document are the property of their respective owners.
@2023 Teldat Group. All Rights Reserved.
Disclaimers
Information in this document is subject to change without notice and does not represent a
commitment on the part of Teldat Group.
Teldat Group provides this document as is, without warranty of any kind, either expressed or
implied, including, but not limited to, its particular purpose. Teldat Group may make
improvements and/or changes to this manual, or to the product(s) and/or program(s) described
in this manual at any time.
Information provided in this manual is intended to be accurate and reliable. However, Teldat
Group assumes no responsibility for its use, or for any infringements on the rights of third parties that
may result from its use.
Technical Support
For any issues regarding your router or its configuration, please contact us via the support website.
Web:support.teldat.com

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Table of Contents
Chapter 1 Safety Precautions......................................................................................................................................5
1.1 Risk identification.......................................................................................................................................5
1.2 Installation and operation..........................................................................................................................5
Chapter 2 Product Overview.......................................................................................................................................7
2.1 Overview ....................................................................................................................................................7
2.2 Features and Benefits.................................................................................................................................7
2.3 General Specifications................................................................................................................................8
2.4 Mechanical Specifications........................................................................................................................10
2.5 Package Checklist .....................................................................................................................................11
2.6 Order Information....................................................................................................................................12
Chapter 3 Installation................................................................................................................................................13
3.1 Product Overview.....................................................................................................................................13
3.2 LED Indicators...........................................................................................................................................14
3.3 Ethernet Port Indicator.............................................................................................................................15
3.4 PIN Definition of Terminal block...............................................................................................................15
3.5 Reset Button.............................................................................................................................................16
3.6 Insert SIM card .........................................................................................................................................16
3.7 Install Antenna .........................................................................................................................................17
3.8 DIN-rail Mounting.....................................................................................................................................18
3.9 Protective Grounding Installation ............................................................................................................18
3.10 Power Supply Installation.........................................................................................................................19
3.11 Power On the Router................................................................................................................................19
Chapter 4 Access to Web page .................................................................................................................................20
4.1 PC Configuration.......................................................................................................................................20
4.2 Factory Default Settings ...........................................................................................................................21
4.3 Login to Web Page....................................................................................................................................22
Chapter 5 Web Configuration ...................................................................................................................................23
5.1 Web Interface...........................................................................................................................................23
5.2 Overview ..................................................................................................................................................25
5.2.1 Status................................................................................................................................................25
5.2.2 Syslog..............................................................................................................................................26
5.3 Link Management.....................................................................................................................................27
5.3.1 Connection Manager........................................................................................................................27
5.3.2 Cellular..............................................................................................................................................31
5.3.3 Ethernet............................................................................................................................................33
5.3.4 Wi-Fi..................................................................................................................................................40
5.4 Industrial Interface...................................................................................................................................45
5.4.1 Serial.................................................................................................................................................45
5.4.2 Digital IO ...........................................................................................................................................49
5.5 Network....................................................................................................................................................51
5.5.1 Firewall .............................................................................................................................................51
5.5.2 Route ................................................................................................................................................54
5.5.3 VRRP .................................................................................................................................................56

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5.5.4 IP Passthrough ..................................................................................................................................57
5.6 Applications..............................................................................................................................................58
5.6.1 DDNS.................................................................................................................................................58
5.6.2 SMS...................................................................................................................................................59
5.6.3 Schedule Reboot...............................................................................................................................63
5.6.4 GPS....................................................................................................................................................63
5.6.5 Call ....................................................................................................................................................66
5.7 VPN...........................................................................................................................................................67
5.7.1 OpenVPN ..........................................................................................................................................67
5.7.2 IPSec .................................................................................................................................................73
5.7.3 GRE ...................................................................................................................................................76
5.8 Maintenance ............................................................................................................................................78
5.8.1 Upgrade ............................................................................................................................................78
5.8.2 Software............................................................................................................................................78
5.8.3 System...............................................................................................................................................79
5.8.4 Configuration....................................................................................................................................83
5.8.5 Debug Tools ......................................................................................................................................84
Chapter 6 Appendix A -Glossary ...............................................................................................................................86
Chapter 7 Appendix B -Q&A .....................................................................................................................................87
7.1 No Signal...................................................................................................................................................87
7.2 Cannot detect SIM card............................................................................................................................87
7.3 Poor Signal................................................................................................................................................87
7.4 IPSec VPN established, but LAN to LAN cannot communicate ................................................................88
7.5 Forget Router Password ...........................................................................................................................88
Chapter 8 Appendix C -Digital IO Scenario................................................................................................................89
Chapter 9 Appendix D - CLI.......................................................................................................................................90

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Chapter 1 Safety Precautions
The following sections describe the safety precautions to take when handling your device.
Read all installation instructions before using, installing, or connecting the system to the power source.
Please check the User Information Guide that accompanies the equipment for any additional requirements.
Save these instructions for future use.
1.1 Risk identification
NOTE:
Please read carefully. You might perform an action that could result in damage to equipment or loss of data.
CAUTION:
Indicates a potentially hazardous situation that, if not avoided, could result in minor or moderate injury.
WARNING:
Indicates a potentially hazardous situation that, if not avoided, could result in death or serious injury.
1.2 Installation and operation
Electromagnetic Compatibility
NOTE:
This product may cause interference if used in residential areas. Such use must be avoided unless special
measures are taken to reduce electromagnetic emissions to prevent interfering with the reception of radio
and television broadcasts.
Installation of the Power Supply
WARNING:
The device must receive power from a Limited Power Source (LPS) that does not exceed 18VA and the current
rating of the overcurrent protection should not exceed 2A.
The router can be powered from an external power source that supplies between 9 and 48 VDC. It must be used with
a certified (CE or equivalent) power supply that has a limited (LPS) and SELV/ES1 (IEC/EN 62368-1) circuit output.
We recommend using the device with the power adapter supplied. Please refer to the installation notes provided in
section 3.10 “Installing the Power Supply”.
Before working on the power connections, disconnect the device from the power source and make sure it will not be
reconnected accidentally.
Requirements for GPIOs and Other Similar Devices
WARNING:
All systems connected to the device interfaces must meet the requirements for SELV (Safety Extra Low
Voltage)/ES1 (Electrical energy Source class 1) systems and/or must be designed for indoor use.
Please refer to the notes below in Chapter 8 “Appendix C -Digital IO Scenario”.

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Installing and Grounding the Antenna
WARNING:
Do not locate the antenna near overhead power lines or other electric light or power circuits, or where it can
come into contact with these circuits. When installing the antenna, exercise extreme care not to come into
contact with these circuits, as they can cause serious injury or death. This antenna must be properly installed and
grounded in accordance with all applicable national and local codes.
Connections for antennas may only exit the building or the vehicle hull if transient overvoltages (according to IEC/EN
62368-1) are limited by external protection circuits down to a peak of 1500 V. All other connections must remain within
the building or the vehicle hull.
Never perform work on the antenna system during a thunderstorm.
NOTE:
All antennas must be at least 20 cm apart; in the case of combined antennas (mobile radio / WLAN / GNSS),
care must be taken to ensure there is sufficient isolation between the radio technologies.

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Chapter 2 Product Overview
2.1 Overview
The Teldat IMBER SMART router offers a single, flexible platform that serves a variety of wireless
communications needs with over-the-air configuration and system monitoring for optimal
connectivity. The router is designed to enable wireless data connectivity over public and private
LTE cellular networks at 4G speeds.
The IMBER SMART series router has dual SIM backup and 4 LAN ports with the possibility of
changing one of the LAN ports to an Ethernet WAN connection (for fixed internet fail over to
cellular). It has an 802.11 b/g/n interface (with access point and client operations) to support
connectivity to IP applications in various connection scenarios, and RS232 and RS485 interfaces to
support Serial to IP communication. In addition, it has 2 digital input and 2 digital output channels
for alarm applications.
The IMBER SMART series router accepts a wide power input range (9 to 48 VDC) and has an
integrated reverse-voltage protection mechanism for greater reliability. Its reliable data
transmission features make it an advanced choice for universal wireless M2M applications.
2.2 Features and Benefits
Industrial internet access
•Wireless Mobile Broadband 2G / 3G / 4G Connection
•Remote access to SCADA System for Industrial Automation
•Reduce high costs for on-site maintenance
Designed for industrial use
•Power Input Range of 9 to 48 VDC
•Industrial design for harsh operating environments
•Compact metal casing for easy mounting
Secure and reliable remote connection
•Connection manager for seamless communications
•Supports multiple VPN tunnels for data encryption
•Firewall to prevent unsafe and unauthorized access
Easy to use and maintain
•User-friendly web interface for human interaction
•Easy configuration for deployment
•Supports cloud-based third-party remote management

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2.3 General Specifications
Cellular Interface
•Standards: FDD-LTE/TDD-LTE, WCDMA/UMTS/HSPA/HSPA+/EDGE/GPRS,
•2× SMA female antenna connector
•2x SIM (3.0V and 1.8V)
Wi-Fi Interface
•Standards: 802.11b/g/n, 300Mbps
•2x RP-SMA male antenna connector
•Supports Wi-Fi AP and Client modes
•Security: WEP, WPA and WPA2 encryption
•Encryption: TKIP, CCMP
GNSS Interface (optional)
•Gen8C Lite of Qualcomm (GPS, GLONASS, BeiDou, Galileo, QZSS)
•NMEA-0183
•1x SMA female with 50 ohms impedance
Ethernet Interface
•Standard: IEEE 802.3, IEEE 802.3u
•4 x 10/100 Mbps, RJ45 connector
•1x WAN interface (configurable on Web GUI)
•1.5KV magnetic isolation protection
Serial Interface
•1x RS232 (3 PIN): TX, RX, GND
•1x RS485 (2 PIN): Data+(A), Data-(B)
•Baud rate: 300 bps to 115200 bps
•Connector: terminal block
•15KV ESD protection

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DI/DO Interface
•Type: 2 x DI + 2 x DO
•Connector: terminal block
•Isolation: 3KVDC or 2KVrms
•Absolute maximum VDC: 36VDC
•Absolute maximum ADC: 100mA
Other Interfaces
•1× RST button
•LED instruction: 1 x SYS, 1 x NET, 1 x USR, 3 x RSSI
Software
•Network protocols: DHCP, ICMP, PPPoE, HTTP, HTTPS, DNS, VRRP, NTP…
•VPN: IPSec, GRE, OpenVPN, DMVPN
•Policy: RIPv1/RIPv2/OSPF/BGP dynamic route (optional)
•Firewall & filter: Port forwarding, DMZ, anti-DoS, ACL
•Serial port: TCP server and client, UDP
•Management: Web, third-party platform
Power Supply and Consumption
•Connector: 3-pin 3.5 mm female socket with lock
•Input voltage range: 9~48VDC
•Power consumption:
Idle: 100 mA@12V
Data link: 400 mA (peak) @12V
Physical Specification
•Ingress protection: IP30
•Housing and weight: Metal, 300g
•Dimensions: 104mm x 104mm x 38mm (excluding antenna)
•Installations: Din-rail mounting
Environmental
•Operating temperature range: -40~+75℃
•Storage temperature range: -40~+85℃
•Operating humidity range: 5% to 95% (with no condensation)

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2.4 Mechanical Specifications
Dimensions: 106mm x 106mm x 40mm (excluding antenna)

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2.5 Package Checklist
The IMBER SMART series Router comes with the parts shown below. Please check to make sure all
parts are included in the shipping box.
NOTE: if any parts are missing or damaged, please contact your sales representative.
Included equipment
1x IMBER SMART router
1x Quick Start Guide
Accessories
1x 3-pin 3.5 mm male terminal block with lock
for power supply
1x 10-pin 3.5 mm male terminal block for
RS232/RS485/DI/DO
1x Ethernet cable
1x 35mm Din-rail mounting kit

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1x Stubby RP-SMA Wi-Fi antenna
1x Stubby 3G/4G cellular antenna
1x AC/DC power adapter (12VDC, 1.5A; EU/US/UK/AU depending on SKU)
Note: Image used as reference
2.6 Order Information
Model
Part Number
Description
IMBER SMART
RWRIM4LWDC
4G LTE, Dual SIMs, 4 x Eth,
1 x RS232 (3 PIN), 1 x RS485, 2 x DI, 2 x DO,
9 - 48VDC, 2.4GHz Wi-Fi
RWRIM4LWGDC
4G LTE, Dual SIMs, 4 x Eth,
1 x RS232 (3 PIN), 1 x RS485, 2 x DI, 2 x DO,
9 - 48VDC, 2.4GHz Wi-Fi and GPS

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Chapter 3 Installation
3.1 Product Overview
•Front Panel
①Wi-Fi Antenna
②MAIN Cellular Antenna
③LED Indicator
④Serial port and DIDO
⑤Ethernet port
⑥Wi-Fi Antenna
⑦AUX Cellular Antenna
⑧GNSS (Optional)
•Left Side Panel
①SIM Card Slot
②Reset Button
③Power Connector
④Grounding Stud
8

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3.2 LED Indicators
Name
Color
Status
Description
SYS
Green
Slow blinking (500ms duration)
Operating normally
Fast blinking
System booting
Off
Power is off
NET
Green
On
Registers with a highest-priority
network service (depends on the
Radio, e.g., Radio supports LTE as
highest-priority network).
Fast blinking (500ms duration)
Registers with a network service that
is not a highest-priority one
(depends on the Radio, e.g., Radio
supports LTE as highest-priority
network, and WCDMA and GPRS are
not highest-priority ones).
Off
Failed to register
USR: SIM
Green
On
Router is trying a cellular connection
with SIM1
Fast blinking (250ms duration)
Router is trying a cellular connection
with SIM2
Off
No SIM detected
USR: Wi-Fi
Green
On
Wi-Fi is enabled but there is no data
transmission
Blinking
Wi-Fi is enabled and data is being
transmitted
Off
Wi-Fi is disabled or failed to boot
Signal Strength
Indicator
Green
On, 3 LEDs light up
Signal strength (21-31) is high
On, 2 LEDs light up
Signal strength (11-20) is medium
On, 1 LED lights up
Signal strength (1-10) is low
Off
No signal

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3.3 Ethernet Port Indicator
Name
Status
Description
Link indicator
On
Connection is established
Blinking
Data is being transmitted
Off
Connection is not established
NOTE：There are two LED indicators for each Ethernet port. Due to the chipset design, the IMBER
SMART router will only light up the left-hand green one (Link indicator). The right-hand LED has no
meaning and remains Off.
3.4 Terminal block PIN Definition
•Serial Port and DIDO
PIN
RS232
RS485
DI
DO
Direction
1
--
--
--
DO1
Router-->Device
2
--
--
--
DO2
Router-->Device
3
--
--
--
COM
--
4
--
A
--
--
Router<-->Device
5
--
B
--
--
Router<-->Device
6
--
--
DI1
--
Router<--Device
7
--
--
DI2
--
Router<--Device
8
GND
--
--
--
--
9
TX
--
--
--
Router-->Device
10
RX
--
--
--
Router<--Device

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•Power Input
PIN
Description
V+ (Red line)
Positive
V- (Yellow line)
Negative
PGND
GND
3.5 Reset Button
Function
Action
Reboot
Press the RST button for less than 3 seconds in operating status
Factory Reset
Press the RST button for 3 to 10 seconds until all LEDs blink a few times
and then reboot the router manually.
Run Normally
Press the RST button for more than 10 seconds. The router will run
normally without a reboot or factory reset.
3.6 Inserting SIM cards
•Inserting/removing SIM cards
1. Ensure the power is disconnected.
2. Use a Phillips screwdriver to remove the SIM slot cover.
3. Insert the SIM card(s) into the SIM socket.
4. Replace the SIM slot cover.

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3.7 Installing Antenna
•Connect the cellular antenna to the MAIN and AUX connectors on the unit.
NOTE: The IMBER SMART router supports dual antennas and has two antenna connectors, MAIN and
AUX. The MAIN connector is for receiving and transmitting data while the AUX connector is for
improving signal strength. The AUX connector depends on using an antenna on the Main connector
to work.
•Connect the Wi-Fi antenna to the Wi-Fi connector on the unit.

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3.8 DIN Rail Mounting
1. Attach the DIN-rail bracket to the router using four M3 x 6mm Phillips flat
head screws.
2. Insert the upper lip of the DIN-rail bracket onto the DIN-rail track.
3. Lightly press the router towards the DIN-rail track until the bracket snaps
into place.
3.9 Installing Protective Grounding
1. Remove the grounding nut.
2. Connect the grounding ring on the cabinet’s grounding wire to the grounding stud and tighten
the grounding nut.
NOTE: Ensure that the router is properly grounded at all times.

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3.10 Installing the Power Supply
1. Remove the pluggable connector from the device and then loosen the screws for the locking
flanges as required.
2. Connect the wires from the power supply to the terminals.
3.11 Powering On the Router
1. Connect one end of the Ethernet cable to the LAN port on the device and the other end to a
LAN port on a PC.
2. Connect the AC power to a power source.
3. The router is ready when the SYS LED is blinking.