Telstra 13450 User manual

TELSTRA 13450 DECT6.0
TELEPHONE WITH ANSWERING
MACHINE
USER GUIDE
This telephone has been designed for ease of use.
Please read the instructions and keep it handy for future reference.
If you have any problems with your phone, refer to the Help section of this User
Guide.

2
INTRODUCTION
To your Telstra 13450 DECT6.0 Telephone with Answering Machine
Phonebook – The home phonebook stores up to 100 entries.
Telstra’s Calling Number Display* lets you see who’s calling. Your phone stores
details of the last 20 callers in the Call List.
Answering machine, with up to 30 minutes digital recording time and helpful
voice prompts.
Power Failure Back-up by installing 3 non-rechargeable AAA batteries to your
Telstra 13450, your telephone will continue to operate in the event of a mains
power interruption.
By saying certain voice commands to the pendant (if you have purchased Telstra
13450 with pendant), you can hear information such as the date or time, or call
photo speed dial numbers, or even review the call list, answering machine,
messages or reminders.
* IMPORTANT
You need to subscribe to Telstra’s Calling Number Display service to be able to see
the caller’s number or name when called, or in the Calls List. See page 50 for more
details.
This User Guide provides you with all the information you need to get the most

phone. Follow the simple instructions on the next few pages.
NEED HELP?
PLEASE LOOK IN THE HELP SECTION AT THE END OF THE USER GUIDE IF YOU
EXPERIENCE ANY OPERATIONAL DIFFICULTIES WITH YOUR TELSTRA PRODUCT, OR
PLEASE CONTACT THE TECHELP INFORMATION LINE 1300 369 193 OR CONTACT US
BY EMAIL AT: [e-mail]
GOT EVERYTHING?
The package contains the following items:
Telstra 13450 corded handset and handset cord
Telstra 13450 telephone base
AC power adaptor
Telephone line cord
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3
Battery compartment cover
1 User guide
3 AAA non-rechareable batteries
Telstra 13450 cordless handset
Telstra 13450 charger with charger adaptor
1 NiMH rechargeable battery
If you have purchased Telstra 13450 with pendant, you will also have the following
items:
Telstra 13450 Pendant
Telstra 13450 Pendant charger with power adaptor
Pendant belt clip
Pendant lanyard
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4
IN THIS GUIDE
Important safety instructions 8
Getting stared 9
Location 9
Setting up 9
Installation options 16
Re-chargeable battery low warning 21
Re-chargeable battery performance 21
Date and time 22
Getting to know your phone 23
Handset buttons 23
Telephone base buttons 25
Pendant overview (only for model with pendant) 29
Handset and telephone base display 30
Navigating the menus 31
Handset menu layout 31
Telephone base menu layout 32
Keystroke table 33
Using the phone 34
Make, answer or end a call 34
Speakerphone 34
Audio Assist 35
Equalizer 35
Volume control 35
Mute 35
Temporary ringer silencing 36
Redial 36
Chain dialing 36
Transfer a call 37
PAGE handset 38
Join a call in progress 38
Intercom 38
Phonebook 40

5
Add a phonebook entry 40
Review phonebook entries 40
Alphabetical search 40
Edit a phonebook entry 40
Delete a phonebook entry 41
Photo speed dial 42
Store a photo speed dial entry 42
Edit a photo speed dial entry 42
Delete a photo speed dial entry 42
Dial a photo speed dial number 42
Reminder 43
About the reminder 43
Add a reminder 43
Review reminders 44
Delete reminders 44
Phone settings 45
Using the menu 45
Ringer volume 45
Ringer tone 45
Set date and time 46
Calling Number Display Voice announce 46
Talking digit 46
Clear voicemail indicators 47
Rename base/handset 47
Key tone 47
Use Calling Number Display to automatically set date and time 48
Quiet mode 48
Happy message (only for model with pendant) 48
Voice command (only for model with pendant) 49
Telstra Network Services* 50
Calling Number Display 50
Memory match 50
Call list display screen message 51
Missed call indicator 51

6
Review the call list 51
Save a call list entry to the phonebook 52
Flashing message indicator (FMI) 52
Telstra home messages 101®or messageBank® 53
Call waiting 53
3-Way chat 53
Answering machine 54
Announcement 54
Record your own announcement 54
Answer on/off 54
Call screening 55
Number of rings 55
Remote access code 56
Message alert tone 56
Message recording time 57
Answering machine and voicemail 57
Message capacity 58
Call screening 58
Call intercept 59
Temporarily turn off the message alert tone 59
Message playback 59
Delete all old messages 60
Record, play and delete memos 60
Remote access 61
Pendant voice command (only for model with pendant) 62
About voice command 62
Use voice command 62
Common commands 62
Reminders 62
Answering machine messages 63
Call list 63
Help 64
General information 71
Replacing the handset battery 71

7
Safety 71
Cleaning 72
Environmental 72
How many telephones can you have? 72
Customer service & Product warranty 73

8
IMPORTANT SAFETY INSTRUCTIONS
When using your telephone equipment, basic safety precautions should always be

Read and understand all the instructions.
Follow all warnings and instructions marked on the product.
Unplug this product from the wall outlet before cleaning. Do not use liquid or
aerosol cleaners. Use a damp cloth for cleaning.
Do not use this product near water (for example, near a bath tub, kitchen sink,
swimming pool) or in humid areas.
Do not overload wall outlets and extension cords as this can result in the risk of

Unplug this product from the wall outlet and contact TecHelp on 1300 369 193
under the following conditions:
When the power supply cord or plug is damaged or frayed.
If the product does not operate normally by following the operating
instructions.
If the product has been dropped and the outer casing has been damaged.
If the product exhibits a distinct change in performance.
Avoid using a telephone during an electrical storm. There may be a remote risk of
electric shock from lightning.
Do not use the telephone to report a gas leak in the vicinity of the leak.
Use only the supplied NiMH (Nickel Metal Hydride) battery. The operation
periods for the handsets are only applicable with the default battery capacity.
The use of other battery types or non rechargeable batteries/primary mobile
batteries can be dangerous. These may cause interference and/or unit damage.
Telstra will not be held liable for damage arising from such noncompliance.
Use only the AC power adaptors supplied with this product. Please contact
TecHelp on 1300 369 193 for replacement adaptors.
Please ensure that the battery is inserted according to the correct polarity as
indicated on the re-chargeable battery and the internal markings inside the
handset battery compartment.




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9
GETTING STARED
LOCATION
Place your Telstra 13450 within 2 metres of the mains power socket and telephone
socket so that the cables will reach.
Make sure it is at least 1 metre away from other electrical appliances to avoid
interference. Your Telstra 13450 works by sending radio signals between the base
and handset/pendant. The strength of the signal depends on where you locate the
base. Putting it as high as possible ensures the best signal.
The maximum range between the base station and the handset is approximately 300
meters.
SETTING UP
Telephone base installation
Plug the mains power adapter cable into the base station, plug the other end of
the mains power adapter into a mains power wall socket.
1.
Note:
desk.
Telephone
line cord
If you have DSL high-speed

included) is required.
Telephone base
power adapter
Mains power
wall socket
Telephone
wall jack
Curly handset
cord jack
Telephone line jack
Power cord jack

10
Insert one end of the telephone line cord into the base station and the other end

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Connect the corded handset to the telephone base with the supplied coiled
handset cord.
CAUTION:
If you subscribe to telephone service from a cable company or a VoIP service
provider, plug the telephone line cord into the modem/router/terminal adapter
provided by your cable/VoIP service provider. Contact your cable/VoIP service

2.
3.

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Handset battery installation

handset. Plug the battery connector securely into the socket.
Place the supplied rechargeable battery with the label THIS SIDE UP facing up
and the wires inside the battery compartment.
Slide the battery compartment cover towards the center of the handset until it
clicks into place.
1.
2.
3.

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Cordless handset charger installation
Plug the power cable into the charger base.
Plug the other end into the a mains power wall socket.
Place the handset in the handset charger to charge.
1.
2.
3.
Note:
desk.
Mains power
wall socket

13
Pendant charger installation (only for model with pendant)
Plug the pendant charger power adapter cable into the charger base, then route
the cable through the slot. Plug the other end into the a mains power wall socket.
Switch ON the pendant.
Place the pendant in the pendant charger to charge.
1.
2.
3.
Pendant charger
power adapter
Mains power wall
socket

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Pendant attachment
Pendant lanyard:
Pinch the end of the loop string into the slot on the top of the pendant.
Insert the long end of the lanyard into the loop string.
Fasten the loop string.
Pendant belt clip:
Put the pendant into the belt clip until it clicks in place.
When you use the pendant belt clip, remove the pendant lanyard if it is attached to
the pendant.
1.
2.
3.

15
Telephone base backup battery installation
Install the three AAA non-rechargeable batteries so that your telephone can still
operate in the event of a mains power failure.
Press the large tab on the backup battery compartment cover. Then pull to open.
Place three AAA batteries into the compartment, matching the polarity
engravings.
Replace the backup battery compartment cover. Push the large tab until it locks
securely.
1.
2.
3.
Note: Under normal usage conditions, the three AAA non-rechargeable batteries
should last approximately 6 months. The battery life depends on the frequency
and the duration of mains power failure.
WARNING: Disconnect the telephone line cord from the base when replacing back-
up batteries.

16
INSTALLATION OPTIONS
Your telephone base is ready for tabletop use. If you want to mount your telephone
on a wall, follow the steps below to connect the telephone base with a standard
dual-stud telephone wall mounting plate. You may need a professional to install the
wall mounting plate.
Tabletop to wall mount installation
Unplug the power adaptor from the mains socket. Unplug the telephone line

power adaptor cord from the slot on the wall mount bracket and unplug them
from the telephone base.
Lift the handset and place it aside. Hold down the switch hook on the telephone
base, then slide the handset tab upwards to remove it from the slot. Rotate the
handset tab 180 degrees. Push the handset tab down into the slot so it locks into
position.
Grasp and squeeze the tabs as the arrows indicated to open the hinged bracket.
Route the telephone line cord and the power adaptor cord through the hole of the
wall mount bracket. Plug one end of the telephone line cord into the telephone


1.
2.
3.
Unplug Unplug
Remove
Pass the telephone line cord and
power adaptor cord through the
wall mount bracket.

17
Rotate the wall mount bracket and lock it into wall mount position. Route the
telephone line cord and power adaptor cord through the slot on the bottom of
the telephone base. Bundle the telephone line cord and the power adaptor cord
with twist ties.


Align the slots on the back of the telephone base with the studs of the wall
mounting plate. Slide the telephone base down until it locks securely on the wall
mounting plate.
4.
5.
6.
Route through
the slot
Telephone
line cord
If you have DSL high-speed

(not included) is required.
Telephone base
power adapter
Mains power
wall socket
Telephone
wall jack

18
Place the handset in the telephone base. Rotate the top of the display up or

Wall mount to tabletop installation
To change the telephone base from the wall mount position to tabletop position,
follow the steps below.
Slide the telephone base upwards, then remove the telephone from the wall
mounting plate.
Unplug the large end of the power adaptor from the mains socket. Unplug the

and power adaptor cord and then remove them from the slot on the bottom of
the telephone base.
7.
1.
2.
Unplug
Unplug
Remove

19
Lift the handset and place it aside. Hold down the switch hook to the telephone
base, then slide the handset tab upwards to remove it from the slot. Rotate the
handset tab 180 degrees. Push the handset tab down into the groove so it clicks
into position.
Press the tabs of the wall mount bracket as the arrows indicated below to
release it from the telephone base. Unplug the telephone line cord from the


the telephone line cord and power adaptor cord through the wall mount bracket.
Rotate the wall mount bracket and lock it into tabletop position as indicated.

bottom of the telephone base. Plug the small end of the power adaptor into the

and the power adaptor cord through the slots accordingly.
3.
4.
5.
Route through
the slot
Unplug Unplug
Remove the telephone line cord and
power adaptor cord through the
wall mount bracket.

20


Place the handset in the telephone base. Rotate the top of the display up or

6.
7.
Telephone
line cord
If you have DSL high-speed

included) is required.
Telephone base
power adapter
Mains power
wall socket
Telephone
wall jack