Telstra Easy Control TEC-D Assembly instructions

Getting to know your
Telstra Easy Control
Desktop Phone
Model TEC-D

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TEC-D corded
telephone with handset
Mains power adaptor
Important
Only use the mains power adaptor and cables that came with your TEC-D. Telstra
accepts no responsibility for damage caused to your TEC-D if you use any other
cables.
2Check box contents
Telephone line cordBattery pack

3
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Making calls..........................................11
Mute .....................................................11
Handsfree .............................................12
Viewing the Calls list ............................14
Time and date .......................................
.......................................
15
Help ......................................................16
General information ..............................18
Wall mounting 17
Menu map .............................................4
Quick set-up guide ................................5
Getting to know your phone
Finding your way around
your phone ............................................9
Handset buttons ...................................10
Using the phone
Contents

4
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Menu map
Time &
date
Set time &
date
Time format 12 hour
24 hour
Calling
Features
Voice Assistant Voice Assistant 3-Way Chat
Answer Call Waiting
Call Forward Call Fwd Immed Set up
Call Fwd busy Cancel
Call Fwd No Ans. Check Status
Cancel Call Back
Call Waiting Turn CW On
Turn CW off
CW Status
Voicemail
Call Return
Settings Ringer tone Melody 1 - 15
Ringer volume
Keypad tones Tones On
Tones Off
Tones On
Tones Off
Display contrast Level 1 - 5
Software version
Change system PIN
Reset Reset settings
Delete user data

Quick set-up guide
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1. First, plug the mains power adaptor
into the base in the socket marked
.
2. Plug the other end of the power
adaptor into the wall power socket
and switch socket on.
3. Plug the telephone line cord into
the base in the socket marked .
Plug the other end of the cable into
the phone wall socket.
4. LCD display will light up.
Quick set-up guide5
1 Plug in
1
2

Quick set-up guide6
2Follow the set up wizard
1. The set-up wizard will then begin.
To select OK, press the left option
button below the display.
Set the time and date
2. Use the keypad to enter the time.
The default time format setting is
24 hours, but you can change this to
12 hours under Time format in the
Time & Date menu.
3. Press Next, then enter the date, in the
format DD/MM/YYYY.
4. Press to Save.
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Setup
OK Back
Settime
and date
Time & date
Next Back
Set time:
15:32
Time & date
Save Back
Set date:
05/01/2020

Quick set-up guide7
Adding contacts
8. Select Yes to add contacts now (or press
the right option button to skip to the
next step).
9. Use the number buttons on the keypad to
enter the name of a new contact. To select
the correct letter, press the number button
it appears on e.g. for Emma, press twice
and do the same thing to complete the rest
of the name.
10.
save, press Next.
Tip: if you make a mistake, go back a digit
by selecting Clear, .
11. Then use the keypad to enter the telephone
number and press Save.
12. To add another, select Yes and then
repeat steps 9 to 11.
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calls will get straight through to you, without the
when you save a contact.
Set up
Yes No
Add some
contacts?

8
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Quick set-up guide
13. If you don’t want to add more contacts now,
select No
how to use the most popular features of your
TEC-D, please read the rest of this quick user
guide.

9
Finding your way around your phone
The TEC-D has an easy to use menu.
When the display shows the idle screen:
1. Press the left option button to open the Menu.
2. Use or to scroll through the menu options.
3. When the menu you want is displayed, select by pressing the left
option button .
Use or to scroll through the available sub menu options.
When the sub menu you want is highlighted, press OK .
Select the Back option , if you want to return to the previous screen.
To exit a menu and return to the home screen, press .
If no buttons are pressed for one minute, the display returns to the idle screen
automatically.
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Getting to know your phone

Getting to know your phone 10
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Handset buttons

Using the phone
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11
Making calls
Make an external call
To make a call, just lift the handset and dial the number you wish
to contact.
To end the call, replace the handset.
Receive a call
When you receive a call, the phone rings and the display shows Incoming call. If
you’ve got a caller display service, the display shows the incoming call, caller’s
number (if available) or the caller’s name.
1. Lift the receiver to answer the call. To use Handsfree, press .
A green light will show when it’s switched on.
Mute
1. During a call, select Mute by pressing . The red light on the
button will show. If the light is on, the call is muted and your caller
can’t hear you.
2. Press the button again to return to your caller.
Incoming speech / Handsfree volume
1. Press to increase or decrease the volume. Subsequent presses will
change the volume, you will hear the volume level with each press.
VOL

Using the phone 12
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Make a Handsfree call
1. Enter the number you wish to call.
2. Then press the to connect.
3. To end the call, press the again.
Contacts
Store a contact (up to 200)
1. From the idle screen, press .
2. Press Options. Add new contact is highlighted, press OK.
3. Enter the new contact name using the keypad then press Next. Enter the
phone number and select Save
Contact saved.
From the idle screen, you can press to change the ringer volume
settings too.
You can add up to 14 characters for contact names and 24 digits for their
telephone number.

Using the phone
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13
Character map
1& . , ‘ ? ! @ 1
2a b c 2
3d e f 3
4g h i 4
5j k l 5
6m n o 6
7p q r s 7
8t u v 8
9w x y z 9
0space 0
**
#Changes text entry mode (sentence case, upper, lower or
numeric)
View/dial a contact
1. From the idle screen, with the handset down, press to open your contact
list.
2. Press to scroll through and view the entries.
3. When you have found the contact you wish to call, lift the handset to connect
the call.
and
Back Calls
List

Using the phone 14
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The Calls list
To get the most out of the features on your new phone, you should subscribe to
a Caller Display service. Your network provider may charge you for this service.
View and dial from the Calls list
1. With the handset down, press . The most recent entry is at the top of the
list. (If there are no entries Calls list empty will be displayed)
2. Press or to scroll through and view the list.
3. To dial, lift the handset when the entry you want is highlighted.
Save a Calls list entry to your contacts
1. Press , then press and to highlight the entry you want to save and
select Options.
2. Save number is displayed, press OK.
3. Enter the name of the new contact and press Next.
4. The number you wish to save is displayed. Press Save to add as
a contact.
Back Calls
List
Back Calls
List
Back Calls
List
Back Calls
List

Using the phone
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15
Time and date
Choose a time format
You can use a 24 hour or 12 hour format to display the time on your phone. To
set your preference:
1. Select Menu, scroll through to Time & Date and press OK.
2. Use the and to scroll to Time format, then use the or buttons
to highlight the format you want to use and press OK.
Set the time and date
1. Select Menu, scroll to display Time & Date and press OK.
2. Scroll through to Set time & date, then press OK.
3. Enter the digits for the time and press Next. Then enter the digits for
the date and press Save.
Back Calls
List
Back Calls
List

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16
Phone doesn’t work
• Check that the mains power is correctly connected.
No dial tone or line cord error message displayed on screen
• Is the telephone cord plugged into the base and phone wall socket?
• Check that the mains power is correctly connected.
• Only use the telephone cord supplied with the phone.
Can’t make or receive calls
• Check that the mains power is correctly connected.
• Check that product call barring is not active.
• Has there been a power cut? If so, the screen will show the
Power Cut? Set time ? message. Reset the time and date and check that you
can now hear the dialling tone.
You have a dial tone, but the phone won’t dial out
• If you’re connected to a switchboard, check whether you need to dial
an access code, go to https://go.telstra.com.au/helpandsupport/home-
phone/.
Help
You will still be able to make and receive calls if the power fails. The phone
comes with a back-up battery which gives you up to 8 hours of stand-by time.

17 Wall mounting
Your phone will come ready to be
placed on a table, but converts
easily for wall mounting as follows:
1. Turn the phone so that base faces up
(notches point downward).
2. Remove the detachable base bracket.
3. Rotate base bracket 180 degrees,
so that wedge is now at the base of
phone. Place it back onto the phone
unit and click in place (notches point
upward).
4. Change hook switch position for hanging
up the handset. Use nger pad to push
down the base of hook switch to ip
it into reverse position (with hollows
facingup).
5. Hang handset onto phone unitso that
it clicks into the hook switch hollow to
hold it rm.
6. Keep the phone and power cables
tidy by running them through the
provided space.
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18
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General information
Important safety instructions
Follow these safety precautions when
using your phone to reduce the risk of
or property:
Keep all slits and openings of the phone
unblocked. Do not set the phone on
a heating register or over a radiator.
Ensure that proper ventilation is
provided at the installation site.
Do not use while wet or while standing
in water.
Do not use this product near water (for
example, near a bath tub, kitchen sink,
or swimming pool).
Do not allow anything to rest on the
power cord. Place the power cord so
that it will not be walked on.
Never insert objects of any kind into the
or electric shock.
Unplug this product from the wall outlet
before cleaning.
Do not use liquid cleaners or aerosol
cleaners. Use a damp cloth for cleaning.
Guarantee
Our goods come with guarantees
that cannot be excluded under the
Australian Consumer Law.You are
entitled to a replacement or refund for
a major failure and compensation for
any other reasonably foreseeable loss
or damage.You are also entitled to have
the goods repaired or replaced if the
goods fail to be of acceptable quality
and the failure does not amount to a
major failure.
consumer rights if your device is faulty,
please call us on 13 2200 or go to
https://go.telstra.com.au/
helpandsupport/home-phone/ or
http://www.telstra.com/faultyproducts
How to recycle your equipment
When the TEC-D reaches its end of
life, it needs to be disposed of according
to local laws and regulations, please
contact the customer service helpline
found in this user guide for information
on how to dispose of the product free of
charge.

General information
If you need some help, call us on 13 2200or go to https://go.telstra.com.au/helpandsupport/home-phone/
19
Do not disassemble this product. If
service or repair work is required,
contact the customer service helpline
found in this user guide.
Do not overload wall outlets and
extension cords.
Avoid using during an electrical storm.
Use a surge protector to protect the
equipment.
Do not use this phone to report a gas
leak, especially if you are in the vicinity
of the gas line.
Small metal objects may stick to the
handset due to the presence of magnetic
when used where metal objects can be
picked up.
Cleaning
Clean the handset and base (or charger)
with a damp (not wet) cloth, or an anti-
static wipe. Never use household polish
as this will damage the product. Never
use a dry cloth as this may cause static
shock.
Technical Information
How many telephones can I have?
All items of telephone equipment have
a Ringer Equivalence Number (REN),
which is used to calculate the number
of items which may be connected to any
one telephone line. Your TCG302 has a
REN of 0,2. A total REN of 3 is allowed.
If the total REN of 3 is exceeded, the
telephones may not ring. With different
telephone types, there is no guarantee
of ringing, even when the REN is less
than 3.