Telstra SP817BB User manual

TELSTRA SP817BB –
BIG BUTTON MULTI TELEPHONE
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USER GUIDE

TELSTRA SP817BB OVERVIEW 3
ITEMS SUPPLIED WITH YOUR TELEPHONE 4
INSTALLATION OF YOUR TELEPHONE 5
DESK STAND 5
WALLMOUNTING 5
GETTING STARTED 7
TELEPHONE OPERATION
HANDSFREE OPERATION 7
MAKING A CALL 8
ANSWERING AN INCOMING CALL 8
ADJUSTING THE RINGER VOLUME 8
ADJUSTING THE RINGER PITCH OR SWITCHING THE RINGER OFF 8
ADJUSTING THE RECEIVE VOLUME LEVEL (NORMAL MODE) 8
MUTING THE TRANSMIT SIGNAL 8
LAST NUMBER REDIAL 9
MEMORY PROGRAMMING
PROGRAMMING THE ONE-TOUCH MEMORY BUTTONS 9
DIALLING FROM ONE-TOUCH MEMORY BUTTONS 9
PROGRAMMING THE TWO-TOUCH MEMORY BUTTONS 9
DIALLING FROM TWO-TOUCH MEMORY BUTTONS 9
HOT KEY DIALLING 10
HOT KEY ANSWER 10
OTHER OPERATION MODES
VOICE AID MODE 11
ADJUSTING THE TRANSMIT SEND LEVEL (VOICE MODE) 11
AUXILIARY INPUT 11
MAKING A CALL 12
ANSWERING AN INCOMING CALL 12
HOT DIALLING 12
PABX MODE 12
HEADSET MODE 12
MAKING A CALL 13
ANSWERING AN INCOMING CALL 13
OTHER IMPORTANT INFORMATION
RESETTING THE PHONE TO FACTORY DEFAULT 13
SAFETY INSTRUCTIONS 13
SPECIFICATIONS 13
CARE OF YOUR TELEPHONE 14
TROUBLE SHOOTING 14
TELEPHONE FAULTS 14
CUSTOMER SERVICE & WARRANTY 15
STORED TELEPHONE NUMBERS 16
USE WITH HEARING AID 16
INDEX

8. Speaker Light 9LVXDOLQGLFDWRUZKHQ WHOHSKRQHLVLQ +DQGVIUHHRU0XWHG 0RGH
9. Mute Button 0XWHVWKHKDQGVHW DQGKDQGVIUHH PLFURSKRQH 10. Volume Up/Down Buttons $GMXVWKDQGVHWRU VSHDNHUYROXPH 11. One-Touch Memory Buttons (M1, M2, M3) 8VHGWRFDOOIUHTXHQWO\ XVHGQXPEHUV 12. Ring Flasher /LJKWÀDVKHVZKHQ ULQJLQJ
TELSTRA SP817BB OVERVIEW 1. Handset connector QRWVKRZQ 3. Store Button 6WRUHQXPEHUVLQ RQHWRXFKDQG WZRWRXFK PHPRULHV 2. Recall Button $FFHVV7HOVWUD QHWZRUNIHDWXUHV 4. Memory Button 6WRUHDQGGLDOWZR WRXFKPHPRULHV
5. Redial/Pause Button 5HGLDOWKHODVWQXPEHU FDOOHG$OVRXVHGWR LQVHUWDSDXVHZKHQ VWRULQJQXPEHUV
6. Speaker Button 0DNHFDOOVLQ+DQGVIUHH 0RGH
7. Handsfree Microphone
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TELSTRA SP817BB OVERVIEW. (Cont.)
14. Ringer Pitch /
Ringer Off Switch
6HOHFWORZRUKLJK
ULQJHUSLWFKRUVZLWFK
ULQJHURII
13. Ringer Volume
Switch
6HOHFWORZPHGLXPRU
KLJKULQJHUYROXPH
15. Desk/Wall
Mounting Bracket
16. Voice/Norm Switch
6HOHFW9RLFH$LGRU
9ROXPH&RQWURO0RGH
18. AC/DC Connector
)RUSRZHUSDFNZKHQ
XVLQJDX[LOLDU\LQSXW
ITEMS SUPPLIED WITH YOUR TELEPHONE
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7HOHSKRQH%DVH  +DQGVHW  'HVN:DOO0RXQW%UDFNHW
+DQGVHW&RUG  /LQH&RUG $GDSWRUSOXJ
8VHU*XLGH
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19. Telephone
Line connector
input
17.Auxiliary Input
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INSTALLATION OF YOUR TELEPHONE
DESK STAND
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EHORZ$UURZV\PEROVDUHHPERVVHGRQWKHEDVHRIWKHWHOHSKRQHDQGWKH'HVN:DOO
0RXQWLQJ%UDFNHWWRVKRZWKHFRUUHFWLQVWDOODWLRQ
WALL MOUNTING
7KHWHOHSKRQHFDQEHZDOOPRXQWHGRQDVWDQGDUGWHOHSKRQHZDOOSODWH7RZDOO
PRXQW\RXUWHOHSKRQH
Step 15HPRYHDQGURWDWHWKHKDQGVHWKRRNDVIROORZV
Step 2 &RLOWKH/LQH&RUGDQG¿WLQVLGHWKH'HVN:DOO0RXQWLQJ%UDFNHWDVIROORZV
DSSUR[FP
SOXJVLQWRSKRQH
DSSUR[FPSOXJVLQWR
ZDOOVRFNHW
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5RWDWHKRRN
3XVKRXWKRRN 5HLQVHUWKRRN

Step 3$WWDFKWKH'HVN:DOO0RXQWLQJ%UDFNHWWRWKHEDVHRIWKHWHOHSKRQHDV
IROORZV
Step 4 3OXJWKHORQJHQGRIWKH/LQH&RUGLQWRWKHWHOHSKRQHDQGWKHVKRUWHQGLQWR
WKHZDOOVRFNHWDVIROORZV
Step 5 a)3ODFHWKHWHOHSKRQHRQWKHZDOOSODWHHQVXULQJWKDWWKHWRSSRVWLVLQVHUWHG
LQWRWKHWRSVORWRQWKHEDFNRIWKHWHOHSKRQH
b) (QVXULQJWKHERWWRPSRVWLVDOLJQHGZLWKHLWKHUWKHERWWRPVORW2SWLRQ
RUWKHKROHRIWKHZDOOPRXQWLQJEUDFNHW2SWLRQGHSHQGLQJRQWKHSRVWVSDFLQJ
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SKRQHLQSODFHRQWKHZDOOSODWHDVIROORZV
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Option 1 Option 2

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LQWRWKHVRFNHWDWWKHUHDURIWKHWHOHSKRQHDQGWKHKDQGVHWLVSOXJJHGLQWRWKH
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3OXJWKH/LQH&RUGLQWR\RXUWHOHSKRQHOLQHVRFNHWOLIWWKHKDQGVHWDQGFKHFNIRUGLDO
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RSHUDWHFRUUHFWO\5HSHDWWKLVVWHSZKHQHYHUWKHWHOHSKRQHKDVEHHQGLVFRQQHFWHG
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HANDSFREE OPERATION
7KHWHOHSKRQHFDQEHRSHUDWHGLQ+DQGVIUHH6SHDNHU0RGHZKLFKDOORZV\RXWR
OLVWHQWRWKHFDOODQGVSHDNWRWKHRWKHUSDUW\ZLWKRXWXVLQJWKHKDQGVHW:KHQ
XVLQJ+DQGVIUHH0RGHHQVXUH\RXDUHIDFLQJWKHWHOHSKRQHDQGVSHDNLQDFOHDU
YRLFH:DLWIRUWKHRWKHUSDUW\WR¿QLVKVSHDNLQJEHIRUH\RXVSHDN,I\RXWU\WRVSHDN
DWWKHVDPHWLPHWKH\PD\QRWKHDU\RXDVWKHWHOHSKRQHZLOOQRWVHQGDQGUHFHLYH
VLPXOWDQHRXVO\ZKLOHLQ+DQGVIUHH0RGH(QVXUHWKHUHLVQREDFNJURXQGQRLVHZKHQ
XVLQJ+DQGVIUHH0RGHHJUDGLR79PDFKLQHU\HWFDVWKLVPD\LQWHUIHUHZLWKWKH
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LQ+DQGVIUHH0RGHE\SUHVVLQJSPKRLQVWHDGRIOLIWLQJWKHKDQGVHW3URJUDPPLQJ
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:KLOHRQDKDQGVHWFDOO\RXFDQFKDQJHWR+DQGVIUHH0RGHE\SUHVVLQJSPKR7KH
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7KHVSHDNHUYROXPHFDQEHDGMXVWHGE\SUHVVLQJVOL RUVOL XQWLO\RXREWDLQ
WKHGHVLUHGUHFHLYHOHYHO
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GETTING STARTED
TELEPHONE OPERATION
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MAKING A CALL
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7RHQGWKHFDOOUHSODFHWKHKDQGVHWRUSUHVVSPKR
ANSWERING AN INCOMING CALL
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ADJUSTING THE RINGER VOLUME
7KHULQJHUKDVWKUHHOHYHOVORZLPHGLXPMDQGKLJKH
6HWWKHRinger Volume SwitchWRWKHGHVLUHGSRVLWLRQ
ADJUSTING THE RINGER PITCH OR SWITCHING THE RINGER OFF
7KHULQJHUSLWFKFDQEHDGMXVWHGIRU+LJKH RUORZL SLWFKRUWKHULQJHUFDQEH
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6HWWKHRinger Pitch SwitchWRWKHGHVLUHGSRVLWLRQ
ADJUSTING THE RECEIVE VOLUME LEVEL (NORMAL MODE)
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MUTING THE TRANSMIT SIGNAL
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MUTE DQGWKHSpeaker LightZLOOÀDVKVORZO\WRLQGLFDWHWKDWWKHFDOOHUFDQQRWKHDU
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7RWXUQPXWHRIISUHVVMUTE
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 WKHKDQGVHWRUSUHVVLQJSPKR
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PROGRAMMING THE ONE-TOUCH MEMORY BUTTONS (M1, M2, M3)
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SUHVVWKHGHVLUHGPHPRU\ORFDWLRQM1WRM3WKHQUHSODFHWKHKDQGVHWRUSUHVV
SPKR
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EXWWRQWRHQWHUVHFSDXVHLIUHTXLUHG
 1RWH0D[LPXPRIGLJLWVLQFOXGLQJ3DXVHVDQG5HFDOOFDQEHVWRUHGLQ
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DIALLING FROM ONE-TOUCH MEMORY BUTTONS
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PROGRAMMING THE TWO-TOUCH MEMORY BUTTONS
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SUHVVMEMDQGSUHVVWKHGHVLUHGPHPRU\ORFDWLRQ1WR0WKHQUHSODFHWKHKDQGVHW
RUSUHVVSPKR
 1RWH+DQJXSDIWHUSURJUDPPLQJHDFKPHPRU\EXWWRQ8VHWKHREDIAL
EXWWRQWRHQWHUVHFSDXVHLIUHTXLUHG
 1RWH0D[LPXPRIGLJLWVLQFOXGLQJ3DXVHVDQG5HFDOOFDQEHVWRUHGLQ
 HDFKPHPRU\ORFDWLRQ
DIALLING FROM TWO-TOUCH MEMORY BUTTONS
/LIWWKHKDQGVHWRUSUHVVSPKRZDLWIRUWKHGLDOWRQHWKHQSUHVVMEMDQGSUHVVWKH
GHVLUHGPHPRU\ORFDWLRQ1WR0
MEMORY PROGRAMMING
3DJH
LAST NUMBER REDIAL
/LIWWKHKDQGVHWRUSUHVVSPKR,ZDLWIRUWKHGLDOWRQHDQGWKHQSUHVVREDIAL
5HGLDOVWKHODVWQXPEHUGLDOOHG

HOT KEY DIALLING
7KLVLVDFRQYHQLHQWIHDWXUHWKDWDOORZV\RXWRPDNHDFDOOZLWKRXWOLIWLQJWKHKDQGVHW
RUSUHVVLQJSPKR<RXUWHOHSKRQHRIIHUVGLIIHUHQWOHYHOVRIKRWNH\GLDOOLQJ
/HYHO±$OO+RW.H\VDUHGLVDEOHGDQGWKHSKRQHRSHUDWHVDVDQRUPDOWHOHSKRQH
/HYHO±3UHVVLQJREDIALM1M2RUM3DXWRPDWLFDOO\DFWLYDWHVKDQGVIUHHPRGH
DQGGLDOVWKHVWRUHGQXPEHU3UHVVLQJMEMWKHQ1WR0DXWRPDWLFDOO\
GLDOVWKHVHOHFWHGWZRWRXFKPHPRU\QXPEHU
/HYHO±3UHVVLQJREDIALM1M2M3DXWRPDWLFDOO\DFWLYDWHVKDQGVIUHHPRGH
DQGGLDOVWKHVWRUHGQXPEHU3UHVVLQJ1 WR0DXWRPDWLFDOO\DFWLYDWHV
KDQGVIUHHPRGHGLDOVWKHVHOHFWHGGLJLW3UHVVLQJ MEM WKHQ1WR0
DXWRPDWLFDOO\GLDOVWKHVHOHFWHGWZRWRXFKPHPRU\QXPEHU
/HYHO±3UHVVLQJ REDIALM1M2M3DXWRPDWLFDOO\DFWLYDWHVKDQGVIUHHPRGH
DQGGLDOVWKHVWRUHGQXPEHU3UHVVLQJ 1WR0DXWRPDWLFDOO\GLDOVWKH
VHOHFWHGWZRWRXFKPHPRU\QXPEHU1RWHWRGLDODQXPEHULQWKLVPRGH
\RXZLOOQHHGWRSUHVVSKPRRUOLIWWKHKDQGVHWEHIRUHGLDOOLQJ
1RWH<RXZLOOKHDUDVKRUWSDXVHRIDERXWVHFRQGVEHWZHHQSUHVVLQJDKRWNH\
DQGWKHVWDUWRIGLDOOLQJZKHQXVLQJ+RW.H\'LDOOLQJ:KHQ\RXLQLWLDOO\FRQQHFW\RXU
WHOHSKRQH/HYHO+RW.H\'LDOOLQJLVHQDEOHG
7RSURJUDPWKHGHVLUHGOHYHORI+RW.H\'LDOOLQJ±/LIWWKHKDQGVHWSUHVVSTORE
SUHVVVOL SUHVV VOL SUHVVMUTEWKHQ
 SUHVV1IRU/HYHO
 SUHVV2IRU/HYHO
 SUHVV3IRU/HYHO
 SUHVVIRU/HYHO
7KHQUHSODFHWKHKDQGVHW
HOT KEY ANSWER
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ULQJLQJ7KHLQFRPLQJFDOOZLOOEHDQVZHUHGLQ+DQGVIUHHRU+HDGVHW0RGH
<RXUWHOHSKRQHRIIHUVOHYHOVRI+RW.H\$QVZHU2QRU2II:KHQ\RXLQLWLDOO\
FRQQHFW\RXUWHOHSKRQH+RW.H\$QVZHULV2QLHSUHVVLQJDQ\NH\ZKLOHWKHSKRQH
LVULQJLQJZLOODQVZHUWKHFDOO
7RSURJUDPWKHGHVLUHGOHYHORI+RW.H\$QVZHU±/LIWWKHKDQGVHWSUHVVSTORE
SUHVVVOL SUHVV VOL SUHVVMUTE WKHQ
 SUHVV5IRU+RW.H\$QVZHU2II
 SUHVV4IRU+RW.H\$QVZHU2Q
7KHQUHSODFHWKHKDQGVHW
3DJH

<RXUWHOHSKRQHFDQEHVZLWFKHGWR9RLFH$LG0RGH7KLVPRGHLVXVHIXOIRUSHRSOH
ZLWKVSHHFKLPSDLUPHQWVRIWYRLFHVZKR¿QGWKDWRWKHUVKDYHGLI¿FXOW\KHDULQJWKHP
:KHQWKHWHOHSKRQHLVLQ9RLFH$LG0RGHWKHVOL DQGVOL EXWWRQVDGMXVWWKH
WUDQVPLWOHYHOUDWKHUWKDQWKHUHFHLYHYROXPHOHYHO
ADJUSTING THE TRANSMIT SEND LEVEL (VOICE MODE)
:KHQWKHVOICE/NORM SwitchLVLQWKH9RLFH0RGHSRVLWLRQWKHWUDQVPLWOHYHOFDQ
EHDGMXVWHGE\SUHVVLQJWKHVOL RUVOL EXWWRQVXQWLO\RXREWDLQWKHGHVLUHG
WUDQVPLWOHYHO
 1RWH7KHVHOHFWHGWUDQVPLWVHQGOHYHOVHWWLQJZLOOEHUHWDLQHGXQWLOLWLV
FKDQJHGRU\RXVZLWFKIURP9RLFHWR1RUPDO0RGH
 1RWH7KHKDQGVHWHDUSLHFHYROXPHLVVHWWR1RUPDODQGFDQQRWEH
DGMXVWHGZKHQWKHWHOHSKRQHLVLQ9RLFH0RGH
 1RWH9RLFH$LG0RGHRQO\RSHUDWHVZKHQXVLQJWKHKDQGVHWLWGRHVQRWDIIHFW
KDQGVIUHHRSHUDWLRQ
$QDX[LOLDU\GHYLFHVXFKDVD-HOO\EHDQ3XIIHURU/HYHU6ZLWFKZLWKDPPPRQR
SOXJFDQEHFRQQHFWHGWRWKH$X[LOLDU\,QSXW$FWLYDWLQJWKHDX[LOLDU\GHYLFHZLOO
DQVZHULQLWLDWHDQGUHOHDVHFDOOVLQ+DQGVIUHHRU+HDGVHW0RGH
$SRZHUSDFNLVQHHGHGZKHQXVLQJDQDX[LOLDU\VZLWFKZLWKWKLVWHOHSKRQH)RU
PRUHLQIRUPDWLRQUHJDUGLQJWKHFRQQHFWLRQDQGXVHRIDQ$X[LOLDU\,QSXWGHYLFHDQG
WKHVXSSO\RIDSRZHUSDFNFDOOWKH7HOVWUD'LVDELOLW\(QTXLU\+RWOLQHRQ
)5((&$//RQDIUHHFDOOIURPPRVW¿[HGSKRQHV
OTHER OPERATION MODES
VOICE AID MODE
AUXILIARY INPUT
3DJH

MAKING A CALL
$FWLYDWHWKHDX[LOLDU\GHYLFHOLVWHQIRUGLDOWRQHGLDOWKHQXPEHURUSUHVVM1WRM3.
7RHQGWKHFDOODFWLYDWHWKHDX[LOLDU\GHYLFHDJDLQ
ANSWERING AN INCOMING CALL
$FWLYDWHWKHDX[LOLDU\GHYLFH7KHFDOOZLOOEHDQVZHUHGLQ+DQGVIUHHRU+HDGVHW
0RGH7RHQGWKHFDOODFWLYDWHWKHDX[LOLDU\GHYLFHDJDLQ
HOT DIALLING
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DXWRPDWLFDOO\GLDOWKHVWRUHGQXPEHU
7RVWRUHDQXPEHULQPHPRU\ORFDWLRQ# ±/LIWWKHKDQGVHWRUSUHVVSPKRSUHVV
STOREGLDOWKHQXPEHUWKHQSUHVVMEMDQGSUHVVWKH #EXWWRQWKHQUHSODFHWKH
KDQGVHWRUSUHVVSPKR
,I\RXDUHXVLQJ\RXU7HOVWUD%LJ%XWWRQ7HOHSKRQHEHKLQGD3$%;RU.H\6\VWHP
\RXVKRXOGSURJUDP\RXUSKRQHIRU3$%;RSHUDWLRQ7KLVZLOODXWRPDWLFDOO\LQVHUWD
3$%;DFFHVVSDXVHEHWZHHQWKH¿UVWDQGVHFRQGGLJLWZKHQ\RXXVH5(',$/
7RSURJUDP3$%;0RGH±/LIWWKHKDQGVHWSUHVVSTORESUHVV
VOL SUHVVVOL SUHVV MUTEWKHQ
 SUHVV7IRU3$%;0RGH2Q
 SUHVV8IRU3$%;0RGH2II
7KHQUHSODFHWKHKDQGVHW
<RXFDQUHSODFHWKHKDQGVHWZLWKDKHDGVHWDQG\RXUWHOHSKRQHFDQEHSURJUDPPHG
IRU+HDGVHW0RGHZKLFKDOORZV\RXWRPDNHDQGUHFHLYHFDOOVXVLQJWKHKHDGVHW
7RFRQQHFWWKHKHDGVHWXQSOXJWKHKDQGVHWIURP\RXUSKRQHDQGSOXJWKHKHDGVHW
LQWRWKHKDQGVHWVRFNHW/HDYHWKHKDQGVHWLQWKHKDQGVHWFUDGOH
7RSURJUDP\RXUWHOHSKRQHIRU+HDGVHW0RGH±/LIWWKHKDQGVHWSUHVVSTORE
SUHVVVOL SUHVVVOL SUHVVMUTEWKHQ
 SUHVV IRU+HDGVHW0RGH
 SUHVV0 IRU1RUPDO0RGH
7KHQUHSODFHWKHKDQGVHW
HEADSET MODE
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AUXILIARY INPUT (cont)
PABX MODE

MAKING A CALL
7RPDNHDFDOOLQ+HDGVHW0RGHSUHVVSPKROLVWHQIRUGLDOWRQHGLDOWKHQXPEHU
RUSUHVVM1WRM37KHFDOOZLOOEHSUHVHQWHGWRWKHKHDGVHW7RHQGWKHFDOOSUHVV
SPKR
ANSWERING AN INCOMING CALL
7RDQVZHUDQLQFRPLQJFDOOSUHVVSPKR7RHQGWKHFDOOSUHVVSPKR
 1RWH:KLOHRQDKHDGVHWFDOOWKH6SHDNHU/LJKWZLOOKDYHDORQJÀDVK
 1RWH/LIWLQJWKHKDQGVHWZKLOHLQ+HDGVHW0RGHSHUIRUPVWKHVDPHIXQFWLRQDV
SUHVVLQJSPKR
7RUHVHWWKHWHOHSKRQHSURJUDPPLQJWRIDFWRU\GHIDXOW±/LIWWKHKDQGVHWSUHVV
STORESUHVVVOL SUHVV VOL SUHVV MUTEWKHQGLDO###
 1RWH7KLVZLOOFOHDUDOOPHPRULHVDQGVHWWLQJV
  'RQRWXVHWKHWHOHSKRQHGXULQJDQHOHFWULFDOVWRUPDVLWLVSRVVLEOH
WRJHWDVKRFN5HIHUWRWKH:KLWH3DJHV®GLUHFWRU\IRU
IXUWKHULQIRUPDWLRQ
RESETTING THE PHONE TO FACTORY DEFAULT
3DJH
IMPORTANT SAFETY INSTRUCTIONS
OTHER IMPORTANT INFORMATION
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KEY NAME NUMBER
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