Teradek VidiU User manual

pantone 1795 pantone 355 pantone 307
VIDIU AND VIDIU PRO
REFERENCE GUIDE
© 2017 Teradek, LLC. All Rights Reserved.

Page 2
TABLE OF CONTENTS
1. Introduction ................................................................................ 3
Support Resources ........................................................ 3
Disclaimer......................................................................... 3
Warning............................................................................. 3
Physical Properties........................................................ 4
2. Getting Started .......................................................................... 6
Power Your Device ......................................................... 6
Connect to a Network .................................................. 7
Choose a Platform ......................................................... 7
Internet Streaming with Live:Air Action ...............11
3. Settings Overview ..................................................................12
Settings Diagrams .......................................................13
Broadcast: Platform Settings ...................................16
Broadcast: Quality Settings.......................................21
Video/Audio ...................................................................22
System ............................................................................23
Network...........................................................................24
Wired .............................................................................. 24
Wireless ..........................................................................24
USB 3G/4G Modem ....................................................25
Mobile .............................................................................25
Recording .......................................................................26
Sharelink ........................................................................26
5. Troubleshooting .......................................................................28
6. Technical Specifications ........................................................30
7. FCC Statement ..........................................................................32

Page 3© Teradek, LLC 2017. All rights reserved.
Thank you for purchasing Teradek’s VidiU, the ultimate entry-level streaming solution for HDMI video
sources. This reference guide is for both VidiU and VidiU Pro encoders; save where otherwise noted,
operations are identical. VidiU and VidiU Pro deliver high definition live streaming video with the quality and
reliability expected in traditional HD broadcast. VidiU features native integration with some of the most
popular video platforms, offering a seamless streaming experience. Use this reference guide to enhance
your usage and knowledge of VidiU or VidiU Pro.
Support Resources
In addition to this reference guide, there are a number of resources available for more information on the
VidiU’s features and operation. For tips, information, and all the latest available firmware and software
updates, visit Teradek’s support forum at https://support.teradek.com. If you are unable to find what you are
looking for online, please contact Teradek’s support staff at [email protected] | Phone: [phone]
Ext. 2 (available M-F 5am-6pm PST).
Disclaimer
This manual is intended for user information only. Every effort has been made to ensure that the contents
within are accurate at the time of printing, and that updates are made in a timely manner. Teradek cannot
be held responsible for inaccuracies, typographical errors, or out-of-date information contained within this
manual.
Warning
Teradek VidiU products contain no user serviceable parts. Disassembly, modification, or removal of any of
the device’s components may void your warranty. Please visit http://store.teradek.com/pages/warranty-
information for up-to-date warranty terms and conditions.
INTRODUCTION

Page 4
PHYSICAL PROPERTIES (VIDIU)
H
A. Power Switch (Side)
B. USB Port (Side)
C. Headphone Output (Side)
D. Video Input Status
E. Encoder Status
F. Broadcast Status
G. Warning Indicator
H. Start/Stop Joystick
I. Menu Joystick
J. HDMI Input
K. Mic/Line Input
L. Reset Button
M. Ethernet
N. Power Input
D
A
JK L
N
M
B
C
E
F
G
I

Page 5© Teradek, LLC 2017. All rights reserved.
PHYSICAL PROPERTIES (VIDIU PRO)
F
A. SD Card Slot (side)
B. Video Input Status
C. Encoder Status
D. Broadcast Status
E. Warning Indicator
F. Start/Stop
G. USB Port (side)
H. Menu Joystick
I. HDMI Input
J. MIC/Line Input
K. Headphone Output
L. Reset Button
M. Ethernet
N. DC Input
O. Power Switch
H
C
B
E
D
A
IJK L
M
O
N
G

Page 6
POWER YOUR DEVICE
1. To power your VidiU or VidiU Pro, connect the AC
adapter to the DC input (Fig. 2-1) located on the
back of the device, then turn the power switch to
the On position. VidiU begins to boot as soon as
the power is activated.
2. Turn on your video source, then connect it to
VidiU using the HDMI input, also located on the
back of the device (Fig. 2-2).
3. Use the enclosed hot shoe mount and a 1/4”-20
screw to mount the VidiU to your camera, tripod
Use the Start/Stop and Menu Joysticks (Fig. 2-4) to
navigate the Front Panel Interface.
Start/Stop:
●(button press): Start/Stop broadcasts, exit menu screens
Menu:
, ●(button press): Confirm selection, open selected menu
▲,▼, , : Select menu items, change status screen
on main display, select characters.
▼
▼
▼
Fig. 2-1
Fig.3
Fig. 2-2
Fig. 2-3
mount, or other accessory mount, if desired.
4. Once the VidiU has booted, verify that the Video
Input Status and Encoder (H.264) LEDs are blue
(Fig. 2-3).
Fig. 2-4
START/STOP AND MENU JOYSTICKS
GETTING STARTED
1. Power your device
2. Connect VidiU to a network
3. Choose your streaming platform
There are three key steps to going live with VidiU:

Page 7© Teradek, LLC 2017. All rights reserved.
The VidiU iOS application allows you to remotely monitor and configure VidiU. Download the VidiU iOS app
from the App Store, then choose one of the following methods to get VidiU online.
Using the VidiU App
Connect VidiU to a Wi-Fi Network:
1. Connect your iOS device to VidiU’s Access Point
network, then select the VidiU.
2. Navigate to the Settings menu, select Network,
then select Wireless.
3. Select Client Mode, then tap Scan for Networks
(Fig. 2-7).
4. Select a network, then connect your iOS device
to that network. Fig. 2-7
Connect VidiU to an Ethernet Network:
1. Plug an Ethernet cable into VidiU’s Ethernet
port (Fig. 2-5) and attach it to an Internet−
connected Ethernet switch or router.
2. Connect your iOS device to VidiU’s Access Point
network (pg. 24): VidiU−XXXXX (serial number
of the device).
3. Open the app and select VidiU, then verify that
the connection status shows Online (Fig. 2-6).
Fig. 2-5 Fig. 2-6
You can use the VidiU app, the Web User Interface (Web UI), or the front panel interface to connect VidiU to
a network. Select one of the following options.
CONNECT TO A NETWORK

Page 8
Connect to a Wired Network:
1. Plug an Ethernet cable into VidiU’s Ethernet port
(Fig. 2-9) and attach it to an Internet−connected
Ethernet switch or router.
2. Once the device is connected to the network,
VidiU’s front panel interface will indicate that it’s
‘Ready.’
3. Using the Menu Joystick, navigate to the
Network menu, then select Wired.
4. Once the device is configured and connected to
the network, VidiU’s IP address is displayed.
To access the Web UI:
5. Open a web browser and enter VidiU’s IP address
in the navigation bar (Fig. 2-12).
Fig. 2-9
Connect using your phone’s data plan:
1. Connect your iOS device to VidiU’s Access Point network
(pg. 24): VidiU−XXXXX (serial number of the device).
2. Open the VidiU app and select VidiU with the
corresponding serial number under the list of Wi-Fi
devices.
3. When prompted, click Yes to use your cellular data plan
(Fig. 2-8).
Fig. 2-8
Using the Front Panel Interface

Page 9© Teradek, LLC 2017. All rights reserved.
Connect to a Wi-Fi Network:
1. Using the Menu Joystick, navigate to the
Network menu, then select WiFi.
2. Launch Client Mode, then select Scan for
Networks. Select a Wi-Fi Network, then enter
your credentials.
3. Once the device is configured, select [INFO] to
view the IP address (Fig. 2-10).
To access the Web UI:
4. Open a web browser and enter VidiU’s IP
address in the navigation bar (Fig. 2-12).
Fig. 2-10
Connect using a 3G/4G USB Modem:
1. Insert a compatible 3G/4G USB modem into the
USB port (Fig. 2-11) and wait for the cellular
reception icon (4 bars) to appear.
2. To confirm the modem is connected, navigate to
the Network Settings menu and select USB
Modem.*
To access the Web UI:
3. Connect your computer to VidiU’s AP network.
4. Open a web browser and enter VidiU’s IP address
in the navigation bar (Fig. 2-12).
Fig. 2-7
Fig. 2-11
Fig. 2-12

Page 10
CHOOSE YOUR PLATFORM
VidiU and VidiU Pro are capable of broadcasting to any compatible online video platform. VidiU offers
integration with many popular video streaming platforms. Simply enter your credentials using the VidiU
app, Web UI, or the front panel interface.
Connect to a Streaming Platform:
1. Go to Settings, select Broadcast (Fig. 2-13)
then select Platform (Fig. 2-14).
2. Select a streaming platform (Fig. 2-15) and
enter your credentials, or follow the on-
screen prompts to authorize VidiU with
YouTube or Facebook. (For more detailed set
up instructions, go to the Platform Settings section
on pg.16.)
3. Select a channel or event to stream to.
4. After configuring your device, you will be
redirected to the Settings menu. Select Done
on the upper right corner.
5. Tap the ‘Broadcast’ button to go live
(Fig. 2-16).
Fig. 2-13 Fig. 2-14
Fig. 2-15 Fig. 2-16
BROADCAST BUTTON:
VidiU is ready to broadcast
Broadcast is in session
VidiU is not ready to broadcast

Page 11© Teradek, LLC 2017. All rights reserved.
Internet Streaming with Live:Air Action
Fig. 2-19
VidiU and VidiU Pro can be used for live production and monitoring with Live:Air Action. Use Live:Air Action
to preview, monitor, and edit multiple video sources before broadcasting your video to one of the integrated
platforms.
Live:Air Action or Live:Air Solo
Live:Air Action is compatible with iPad Air 1
and newer. Live:Air Solo is compatible with
both iPad and iPhone. Both apps are available
in the iTunes App Store.
Connect and Broadcast using Live:Air Action
1. Connect your iPad to the same network as Cube.
2. Launch the Live:Air Action app.
3. Tap the Add New Source button on the Preview
Editor’s bottom panel, then tap the Teradek Device
button. Select a device (Fig. 2-11), then tap Done.
4. To configure a streaming destination, tap the button
in the upper right-hand corner, enter the Broadcasting
Destinations page, then navigate to Manage
Destinations>Add a Destination (Fig. 2-12). Select a
platform, then enter your credentials (if applicable).
5. To begin live streaming, tap the ‘Go Live!’ button in the
upper right-hand corner.
Fig. 2-11
Fig. 2-12

Page 12
SETTINGS OVERVIEW
Navigating the Settings Menu
The Settings menu allows you to customize and control VidiU or VidiU Pro’s broadcast, audio/video, and
network settings. Use the VidiU app, Web UI, or the front panel interface to access the Settings menu, then
select a setting to modify.
BROADCAST
Modify Platform and Quality settings
SYSTEM
Perform factory reset, firmware
upgrade,* and system diagnostics**
*Options available only while using the Web UI
RECORDING**
Enable recording and select a media
storage option
VIDEO/AUDIO
Adjust the Video and Audio input
settings
NETWORK
Choose a method of connecting to the
Internet
SHARELINK**
Log in to your Sharelink account to
increase bandwidth
Return to the
Home screen
** Features available only on VidiU Pro

Page 13© Teradek, LLC 2017. All rights reserved.
BROADCAST
VIDEO/AUDIO
RECORDING
Quality
Platform*
Video
Full HD
HD+
HD
High
Medium
Low
Mobile
High
Full
Half
Quarter
HD
High
Medium
Low
Mobile
Auto
Auto
Yes
No
HDMI
Analog
Disabled
Stereo
Mono Left
Mono Right
All
Broadcast
Network
Cancel
Access Point
Client
Off
Widescreen
Enable/Disable
Recording
Purchase Plan
Login
Auto
Preset
Custom
Dynamic
Static
*Settings options will vary, depending on the platform
Livestream
UStream
YouTube
Twitch
Facebook
Manual
Live:Air
Periscope
Wowza
VIDIU IOS APP SETTINGS DIAGRAM
Never
Always
Ask
Audio
Framerate
Audio Source Audio Channel
USB Modem
Wired Wireless Speed Test
Mobile
NETWORK
SHARELINK
SYSTEM
Factory Reset

Page 14
BROADCAST
VIDEO/AUDIO
NETWORK
SHARELINK
RECORDING
Quality
Platform*
Video
Audio
Custom Bitrate
Full HD
HD+
HD
High
Medium
Low
Mobile
High
Full
Half
Quarter
HD
High
Medium
Low
Mobile
Auto
Livestream
Ustream
YouTube
Twitch
Facebook
Manual
Live:Air
Periscope
Wowza
Auto
Yes
No
HDMI
Analog
Disabled
Stereo
Mono Left
Mono Right
SYSTEM
General Wi-Fi
USB Modem
Video Settings
256000
192000
128000
96000
48000
32000
16000
WEB USER INTERFACE (WEB UI) SETTINGS DIAGRAM
*Settings options will vary, depending on the platform
Firmware Upgrade
Password
System Time
Reboot
Factory Reset
System Diagnostics
Dynamic
Static
Wired
Off
Access Point
Client
Audio Source Channel
Widescreen
Overlay
Frame Rate
Audio Settings
Overlay Settings
Overlay Mode
Show Title
Title Text
Show Time
Font
Speed Test Auto
Preset
Custom
Enable/Disable Recording
Purchase Plan/Sign In

Page 15© Teradek, LLC 2017. All rights reserved.
*Settings options will vary, depending on the platform
Media
Format
Eject
Enable/
Disable
HDMI
Analog
Disabled
Stereo
Mono Left
Mono Right
Auto
Yes
No
Overlay
Text
Title
Time Stamp
Font
Location
Enable/
Disable
VIDIU FRONT PANEL INTERFACE SETTINGS DIAGRAM
About VidiU
Firmware Updates
Factory Reset
Display Settings
Connections
Speed Test
Priority
Mode
[Info] [Info]
Mode
[Setup]
[Info]
NETWORK
SHARELINK
RECORDING
SYSTEM
AUDIO
VIDEO
BROADCAST
Video
Audio
Adaptive Bitrate
Frame Rate
Livestream
Ustream
YouTube
Twitch
Facebook
Manual
Live:Air
Periscope
Wowza
Full HD
HD+
HD
High
Medium
Low
Mobile
HD
High
Medium
Low
Mobile
Auto
High
Full
Half
Quarter
Quality
Platform*
Input
Widescreen Overlay
Channel
Source
Tools
Wi-Fi
USB Modem
Wired
On/Off

Page 16
Broadcast: Platform Settings
VidiU and VidiU Pro feature native integration with some of the most popular streaming platforms.
Navigate to Settings>Broadcast>Platform (Broadcast Settings>Platform from the front panel), select one
of several broadcast platforms, then enter your credentials or destination information.
Integrated Platforms
● Ustream (pg. 16)
● Livestream (pg. 17)
● Twitch (pg. 17)
● YouTube Live (pg. 18)
● Facebook (pg. 19)
● Wowza (pg. 19)
● Periscope (pg. 20)
● RTMP/Manual (pg. 20)
Ustream:
1. Select Ustream and enter your credentials
(Fig. 3-1).
2. Select a channel to stream to (Fig. 3-2), or
create a new channel at https://www.ustream.tv.
3. After selecting a channel, return to the
Home screen.
4. Tap the “Broadcast” button to go live (Fig. 3-3).
Auto Record and recorded files
Depending on your Ustream account level, broadcasts to
your channel may be automatically recorded for viewing
later. Enabling the ‘Auto-Record’ setting triggers these
recordings. Access permissions for the recorded files can
be configured on your UStream account.
Channel List
The Ustream Channels list (Fig. 3-2) indicates which
channels are available to stream to. Once you have entered
our credentials, you will be prompted to select one of the
available channels. Fig. 3-1
Fig. 3-2 Fig. 3-3

Page 17© Teradek, LLC 2017. All rights reserved.
Livestream:
1. Select Livestream and enter your credentials
(Fig. 3-4).
2. Select the event you wish to stream to (Fig. 3-5),
or create a new event at https://livestream.com.
3. After selecting an event, return to the Home
screen.
4. Tap the ‘Broadcast’ button to go live, then
choose whether or not to notify your followers.
5. When ending the broadcast, choose whether to
Post, Save, or Delete the video from the event.
Notify Followers
a. If broadcasting from VidiU’s Web UI, you can notify your
account’s followers by toggling the ‘Notify Followers’
switch to On before tapping the broadcast button.
b. If broadcasting from the VidiU app (Fig. 3-6), you will be
prompted to select whether or not to notify your
followers after tapping the broadcast button.
Post, Save, or Delete
From the Web UI: During your broadcast, you can select
whether to Post the recorded video immediately, Save it
for posting later, or Delete it from the event.
From the VidiU app (Fig. 3-7): When ending your
broadcast, you will be prompted to select whether to
Post the recorded video immediately, Save it for posting
later, or Delete it from the event.
Fig. 3-4 Fig. 3-5
Fig. 3-6 Fig. 3-7
Twitch:
1. Select Twitch, enter your credentials (Fig. 3-8),
then return to the Home screen.
2. To begin live streaming, tap the “Broadcast”
button (Fig. 3-9).
Fig. 3-8 Fig. 3-9

Page 18
YouTube Live:
1. Select YouTube Live.
2. Copy the authentication code generated for your
device, go to http://www.google.com/device, then
enter your credentials (Fig. 3-10). Enter the code,
then allow VidiU to access your account.
3. Select an event, create a new event, or select
‘Stream Now’ (Fig. 3-11).
4. After selecting an event, return to the
Home screen.
5. Tap the ‘Broadcast’ button (Fig. 3-12), then
select whether to Preview the broadcast or to
Go Live.
6. When ending the broadcast, choose either
Stop or Complete Event.
Two types of Broadcast destinations
a. The ‘Stream Now’ destination is a continuously
accessible public channel with a permanent URL.
Streaming to the ‘Stream Now’ page is as simple as
start and stop.
b. Event destinations can be created, scheduled,
started, and stopped. Every event comes with its own
page URL, and once an event is finished it cannot be
started again. After finishing an event, it is saved on
its own page.
Four key stages in the life cycle of a broadcast
Once you start Broadcast:
Preview - Preview the video you intend to broadcast. Videos in preview state are visible on the event’s Live Control Room page.
Go Live - Makes your event visible on its own channel page. An event can not return to preview once it has gone live.
Once you stop Broadcast:
Stopped - Broadcasts can be stopped and restarted at any time while the event is in the preview or Live state.
Complete Event - You will no longer be able to broadcast to the event, but it will be saved on the event page for viewing.
Fig. 3-10
Fig. 3-11 Fig. 3-12

Page 19© Teradek, LLC 2017. All rights reserved.
Facebook:
1. Select Facebook.
2. Copy the authentication code generated for your
device, go to https://www.facebook.com/device,
then enter your credentials (Fig. 3-13). Enter the
code, then allow VidiU to access your account.
3. Choose whether to stream to your timeline
or to a specific page (Fig. 3-14), then return to
the Home screen. You can also create a page to
stream to from your Facebook account.
4. Tap the ‘Broadcast’ button to go live (Fig. 3-15).
Fig. 3-13 Fig. 3-14
Fig. 3-15
Streaming Destinations
Timeline - Broadcast the video to your personal
timeline or “wall.”
Page - Broadcast the video to a page you manage.
Group - Broadcast the video to a group you manage.
Event - Broadcast the video to an event you created.
Privacy Settings
● Your Timeline privacy setting will be used if a less
restrictive privacy option is chosen. (e.g. your timeline
is set to Friends, but you set VidiU to ‘All.’ The post will
be visible to friends).
● Posts to Facebook pages are always public.
Wowza:
1. Select Wowza.
Server Mode (Fig. 3-16):
a. Enter the host server URL and stream
name provided by the streaming service.
b. Enter your credentials, select Apply, then
return to the Home screen.
Cloud Mode (Fig. 3-17):
a. Enter the connection code
b. Enter your credentials, select Apply, then
return to the Home screen.
2. Tap the ‘Broadcast’ button to go live. Fig. 3-16 Fig. 3-17

Page 20
Persicope:
1. Select Periscope.
2. Copy the authentication code generated for your
device, go to https://periscope.tv/auth, then enter
your credentials (Fig. 3-18). Enter the code, then
allow VidiU to access your account.
3. To post a link to your live stream on Twitter,
enable the Tweet Broadcast feature (3-19).
4. Tap the Broadcast button to begin streaming
(Fig. 3-20).
Persicope and Twitter
Periscope works in conjunction with Twitter. In order to use
Persicope, you must ceate an account with your Twitter
credentials, or by using your mobile phone number.
Fig. 3-18 Fig. 3-19
Fig. 3-20
2. Enter the URL and stream key/name (Fig. 3-21)
information provided by the streaming service.
3. Enter your credentials (if applicable).
4. Select Apply, then return to the Home screen.
5. Tap the ‘Broadcast’ button to go live (Fig. 3-22).
RTMP (Manual):
VidiU can stream to other video platforms, CDNs, and
streaming servers using RTMP mode. RTMP is supported
by most video streaming platforms.
1. Select RTMP (Manual if using the Web UI).
URL and Stream Name/Key
In order to stream to a broadcast platform other than a
platform already integrated into VidiU, you must obtain a
URL and stream key/name. Log into your account’s settings
and retrieve the URL and stream key/name.
Fig. 3-21 Fig. 3-22