TierTime UP300D User manual

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Tiertime UP300D
User Manual
www.tiertime.com

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Index
☼Marked topics are essential contents that highly recommended for first time users.
Tiertime UP300D.................................................................................................................... 1
User Manual............................................................................................................................ 1
1. Safety and Printing Environment.........................................................................................4
1.1 Safety Precautions........................................................................................................................4
1.2 Printing Environment..................................................................................................................5
1.3 One Year Warr anty..................................................................................................................... 5
1.4 Compliance................................................................................................................................... 5
2. Unboxing............................................................................................................................... 6
2.1 Unboxing the UP300D................................................................................................................. 6
2.2 What’s in the box......................................................................................................................... 7
3.1 Main Par ts of UP300D.................................................................................................................8
4. Printer Installation................................................................................................................ 9
4.1 Install the Pr int Board.................................................................................................................9
4.2. Install Software UP Studio 3.0................................................................................................. 10
4.3 Update the Touchscreen Firmwar e.......................................................................................... 10
5. Prepare UP300D for Printing.............................................................................................11
5.1 USB Connection......................................................................................................................... 11
5.2 Auto Calibration........................................................................................................................ 12
Auto Calibr ation from Touchscreen.............................................................................................. 12
5.3 Load Filament............................................................................................................................ 13
6. First Print............................................................................................................................ 16
6.1. Slicing......................................................................................................................................... 16
6.2 Connect and Send Pr int Job to Printer....................................................................................20
6.3 Remove the Printed model........................................................................................................ 21
7. Printer Calibration.............................................................................................................. 22
7.1 Nozzle Height Measur ement..................................................................................................... 22
7.1 Set Nozzle Height through Touchscreen, please r efer to page xxx........................................23
7.2 Setup Nozzle Height Value thr ough Wand (computer hosted)..............................................23
7.3 Matr ix Leveling (9-Point Compensation)................................................................................ 25
7.3.1 Auto Matr ix Leveling through touchscreen, r efer to page xxxx.........................................26
7.3.2 Auto Matrix Leveling thr ough Wand (computer hosted)................................................... 26
7.4 Manual calibr ation.....................................................................................................................27
7.6 Dimensional Calibration............................................................................................................32
7. Wand - the Printer Hosting Software................................................................................. 53
7.1 Wand Inter face ......................................................................................................................... 53
7.2. Printer Calibr ation................................................................................................................... 54
7.4 Ethernet Connection.................................................................................................................. 55

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7.6 Wi-Fi Connection....................................................................................................................... 56
8. Touchscreen Introduction...................................................................................................58
8.1 Printer Status Bar ...................................................................................................................... 58
5.2 Mater ial.......................................................................................................................................60
8.2 Print.............................................................................................................................................62
8.3 Calibrate..................................................................................................................................... 65
8.4 Information.................................................................................................................................66
8.5 Config.......................................................................................................................................... 67
8.5 Network Connection.................................................................................................................. 68
8.6 Wi-Fi Networ k Connection and Settings:................................................................................70
9. Initialize.........................................................................................................................................72
10. Print Boards.......................................................................................................................73
10.1 Perf Glass Board...................................................................................................................... 73
10.2 Flex Glass Board...................................................................................................................... 73
10.3 Glass Surface............................................................................................................................ 73
11. Extruders........................................................................................................................... 74
11.1 Convergence Dual Extr uder................................................................................................... 74
11.2 Single Extr usion Print Heads..................................................................................................75
12. Maintenance...................................................................................................................... 76
8.1 Clean the Waste Tray................................................................................................................ 78
8.2 Dual Filtration System...............................................................................................................78
12. Specification...................................................................................................................... 80
13. Customer Service...............................................................................................................81

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1. Safety and Printing Environment
1.1 Safety Precautions
1. The UP300D 3D printer requires the power adapter provided by the original
manufacturer, otherwise the machine could be damaged or even cause fire. Keep
the power adapter away from water and out of high temperature environments.
2.During printing, the temperature of the nozzle of the printer could reach 300°C and
the temperature of the print platform could be over 100°C. Do not touch these parts
with your bare hands when the printer is in the operation mode, not even with the
heat resistant gloves included in the accessories, as the temperature could damage
the gloves and injure your hands.
3. During printing, the print head and other mechanical parts move at high speed.
Touching these parts while they are moving could cause injuries.
4. Wear goggles when removing the supporting material from models or detaching
models from the build plates.
5. When printing with plastic filaments, the process could generate slight and, for
some people, annoying odor. It is recommended to run the printer in a well ventilated
environment. We also suggest to keep the printer in an environment with a stable
temperature as unwanted cooling could cause adverse effects to the print quality.
6. When using the “Extrude” function, make sure there is enough space between the
print head nozzle and the build platform. 50mm is recommended, otherwise the
nozzle could be blocked.
7. Fasten moving parts. Tie back loose hair, secure loose clothing and keep all
printer doors closed during operation.
8. Do not leave the printer unattended during operation. Watch to make sure the first
a few layers adhere correctly.
9. Adult Supervision: Adult supervision is required in the presence of children. Small
printed parts are a choking hazard, and always keep sharp tools away from children.

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1.2 Printing Environment
As the slight odor could be generated during printing, keep the printer in a well
ventilated environment. The UP300D's ideal working temperature is between 15°C
and 30°C with a relative humidity between 20–50%. Printing at temperatures out of
this range could cause adverse effects to the printing process and print quality.
1.3 One Year Warranty
Tiertime and its authorized resellers warrant to the original purchaser that this
product is free from defects in material and workmanship. Tiertime or its resellers will
for one year, at its option, repair or replace at no charge for parts and labor from the
date you purchased the product from Tiertime or a reseller. Print heads, Nozzles and
Print Boards are warranted for ninety (90) days.
• Tiertime reserves the right to determine the validity of all warranty claims.
• Warranty is voided if the product serial number has been altered or removed.
• Warranty is voided if the product has been misused or damaged or if evidence is
present that the product was altered, modified, or serviced by unauthorized service
people.
For the detailed Warranty and Service Level Agreement, please visit our website
https://www.tiertime.com.
1.4 Compliance
FCC
RoHS
CE

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2. Unboxing
2.1 Unboxing the UP300D
1. Cut open the tape on the top of the cardboard box, and open the box from the top.
2. Take out the two boards on the top foam, and remove the top foam.
3. Remove the plastic cover and the square shaped foam wrapping around the
machine.
4. Lift the printer out of the cardboard box using two handles on both sides of the
printer, and place it on a flat surface.
5. Open the Top Lid and remove all the tights and foams inside the printer. There are
six tights in the machine.
6. Open the Front Door, and take out the two foams and two extruders beneath the
build platform. As figures show below:
7. Take out the roll of filament, the accessory box and the power cord at the bottom
of the cardboard box.
8. Put all the foams back to the box, and keep the box for the future use.

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2.2 What’s in the box
The Convergence dual extruder is installed on the UP300D.
1. Accessory box
One ABS Type single extruder
One USB Cable
One Pliers
One Scarper
One Nozzle Wrench: 8mm
One Nozzle Wrench: 10mm
One Pair of Gloves
One SD Card Reader
One SD Card
One Calibration Card
One Nozzle Height Detector
Two PTFE Tube: Shorter one for PLA Extruder; Longer one for TPU Extruder
Three Allen Keys: 2mm, 2.5mm, 3mm
Three Nozzles: 0.2mm, 0.4mm, 0.6mm
2. In the UP300DD box
One roll of 500g PLA Filament
One roll of 500g Water Soluble Support Filament
One Flex Glass Board
One Perf Glass Board
One Power Adapter
One Power Cord
Notice: All accessories may subject to change without prior notice. If anything is
missing, please contact your local distributor, or Tiertime’s global technical support
center, which can be reached via [email protected].Introduction

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3.1 Main Parts of UP300D
1. Dual Filter
2. Build Platform
3. Waste Tray
4. Front Door
5. Touchscreen
6. Front USB Port
7. Top Lid
8. Right Side Handle
9. Filament Bay
10. Power Switch
11. Ethernet Socket
12. USB Port
13. Power Socket
Y- Axis
X-Axis
Z-Axis
Build Platform
Extruder Mount

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4. Printer Installation
4.1 Install the Print Board
1. Find the “perforated print board”.
2. Open the front door.
3. Slide the board onto the build platform and make sure to push the board all the
way to the back.
4. Close the front door.
4.4 Connect the Power Cable
1. Plug in the power on the back of the UP300D
2. Plug the other end of the cable into a wall outlet.

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4.2. Install Software UP Studio 3.0
To operate the UP300D, you need to install the UP Studio 3.0 software on your
computer. Although UP Studio 2.X can also work with UP300D, it does not support
dual extrusion function and is obsoleted.
You can download the installation files of UP studio software from the following url:
https://www.tiertime.com/downloads/software
System Requirements:
Supported Operating Systems:
Windows 7 (SP1) or higher (64 bit only)
Mac OS 10.10 or higher
Hardware requirements:
Open GL 2.0
At least 4GB of RAM
Installation
Make sure you download the correct version of software based on your computer’s
configuration.
4.3 Update the Touchscreen Firmware
We regularly update the Tiertime 3D printer’s touchscreen program. It is important to
make sure your UP300D’s touchscreen system is up-to-date before the first use and
pay attention to the upgrade announcement for touchscreen system in the future.
1. Download the UP300D Touchscreen Upgrade Program from
https://www.tiertime.com/touchscreen-upgrade-program/
2. Save the file to the root directory of the USB drive which comes with the UP300D,
and make sure the file is named as “UP300D_x.x.x_update.tt” (Case sensitive), x.x.x
being the version number.
3. Insert the USB drive to the USB socket under the touch screen, and turn on the
printer. Wait until the printer is fully ready, go to Information Page, and press the
“Upgrade” button. Follow the instructions on the touchscreen afterwards.
4. Keep the USB drive handy for the future use.

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5. Prepare UP300D for Printing
UP300D supports USB and other networking communications. For Wi-Fi, and
Ethernet connection please refer to page xxxxx.
5.1 USB Connection
Find a USB cable, and connect one end to the computer and the other end to the
UP300D back USB port (type-B). Open the UP Studio on the computer, you will find
the connected UP300D listed in the available printer list of Wand.

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5.2 Auto Calibration
Auto Calibration can be triggered from the touchscreen, or from Wand software
when connected to a computer ( refer to page xxx). It consist of leveling of the build
plate and measurement of nozzle height. For more info please refer to page xxx.
Auto Calibration from Touchscreen
1. When the machine is switched on, user need to first run initialization in order to
operate the printer. Go to touchscreen press initialize button.
2. Click Calibration.
3. AUTO. The printer will start the process of calibration.
1. Initialize Printer
2. Press “Calibrate”
3. Press “Auto”
4.When Leveling procedure
finishes, the touchscreen will
ask the user to confirm nozzle
height value.
5. Put the nozzle height detector
under the nozzle.Adjust the + and -
button to make the nozzle just
touching the sensor pad
6. When the nozzle touch
the sensor it will emit a
buzz sound, press OK
button to save the value
OK

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5.3 Load Filament
You will find two spools of filaments in the package.
1. 500g Tiertime PLA
2. 500g Tiertime PVA
In order to archive good consistency and print quality, we recommend use Tiertime
filaments. The default print settings of UP Studio are optimized using Tiertime
materials, so you can start printing confidently without adjusting any parameters.
Load Main Material (1)
To install the filament, please following the instruction below:
1. Remove the vacuumed bag.
2. Find the end of the filament, and use pliers to make a clean cut of the end.
3. Open the door of the filament bay, feed it into the guiding tube, you should able to
feel the filament triggered mechanical switch (filament sensor) at the opening.
4. Keep feeding the filament until the end of the filament sticks out from the other
end of the guiding tube (You can open the top lid, and make sure the filament sticks
out).
Insert filament into guiding tube, must go
through the filament sensor.

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5. Go to touchscreen
1. Press Material
2. Press “Filament 1”Material
Button until it shows “PLA”,
then press “+” button to
increase material weight to
500g.
3. Press “ ” to extrude
material. The machine will heat
up and buzz when start to
extrude. It will stop
automatically
4. When the extruder start to extrude, push the
filament into entry 1 on extruder until it can be
feed by extrusion motor.
5. The filament should able to be extruded
from nozzle and form a clean straight thin
thread.

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Load Support Material (2)
Loading of support material is same the main material but use the Filament 2 entry
from the filament bay and extruder head. On touchscreen user should choose the
correct support material that match the main material. For PLA, the matching support
could be Tiertime PVA or breakaway. For more info refer to page xxx.
---Important!!!---
For Convergence Dual Extruder, both main and support materials must be
loaded into the extruder. Leaving one side of the hotend empty will inevitably
results in hotend clogging.

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6. First Print
This chapter intends to guide new users to print a object with the Covergence Dual
extruder. Therefore as mentioned in the previous chapter the printer should be
loaded with PLA and Tiertime PVA support for dual material printing.
-For more info on the convergence dual please refer to page xxx
-UP300D can also use LT/HT Single Extruder for single material printing, for more
info on printing with single material, please refer to page xxx.
6.1. Slicing
1. Open UP Studio 3.
2. Turn on Extruder 2.
1. At Left column click the “gear”
icon to open the print setting menu.
2. Then click “Basic” button to switch to
“Advanced” mode.

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3. Select “Extruder” Tab, Check the
“Extruder 2” Option, then select
filament “Tiertime PVA” for its filament
option. Then click “Apply” => “OK”
4. Go to top menu print settings, select the correct machine type and print
settings, eg Layer thick and nozzle diameter, the filament type for both extruders.
The left side material is filament 1(main material) select PLA, the right side material
(support) select Tiertime PVA.
3. Load a STL file by click the “+” button on the vertical menu.

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Please note an Auxiliary support pillar is auto loaded with the file. This is due to the
activation of second extruder. On the left object list, two new entries appear, one is
the STL model loaded and the other is the Auxiliary support.
6.2 Auxiliary Support (A.S.)
It is a special preset object for material switching during a print. The A.S. is printed
as a column and material will be switched within the path of A.S region of the
current layer. User should able to observe a gradient of material change in A.S.. It is
important to have A.S. for printing dual material, as all the mixture of the two
materials during shifting main(1) and support (2) material will be dumped into the
A.S. and the support and main objects will retain high purity of its own
corresponding material. This is important as mixing the two material not only affect
the color of print, but also affect the strength of the main object and the solubility of
the support.
Auxiliary Support print setting is partially depend on the print parameter of the
current print job but its shape and path are not adjustable by users.
Due to the structure of Covergence Dual Extruder, prolonged stagnent
material flow in the hotend will casue degradation and backflow material
which eventually result in clogging of hotend.
1. Even user is printing an object that does not need any support, the Auxiliary
support(A.S) is still required for periodic material purge to prevent clogging.
2. When using the same material for both main (1) and support (2), the A.S. is
still required.
STL loaded

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4. Move the Auxiliary support pillar to a suitable location.
1. First left click on the Auxiliary support to select it, then click the “ ” move
button.
2. Right-click-drag the Axuiliary support to an area not overlapping with the STL
model.
3. Alternatively user can adjust the location by using the key pad. For more info
on model layout please go page xxxx.
5. Print preview. After adjustment of the model layout, click the “ ” preview
button to slice the model for preview (not saved).
Click “ ” (save) button of the task file to save it to hard drive or USB drive.

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6.2 Connect and Send Print Job to Printer
U300D supports USB, Wi-Fi, and Ethernet connection. For Connecting with WiFi or
Ethernet, please refer to page xxx.
USB Connection
Use the USB cable included, connect to one of your computers USB port and
UP300D’s back side USB port (Type-B).
Open UP Studio 3 on the computer, click the “ ” button (Print) to bring up the
“Wand” printer hosting module.
1. Click connect printer
2. Select the connected, click “Ok”
3. Click “Print” to bring up task list.
4. Click “Print Task”to load the .TSK file that
just saved.
Once selected, the task file will be transferred to the printer. When data transfer is
finished, it will start to heat up and start printing after reaching adequate temperature.
As long as the data transfer is finished, user can disconnect the printer from
computer and printer will able to carry out the print job on its own.