Tiptel Vp 28 User manual

10/2011

Version 3

About This Guide

tiptel VP 28 is an H.264 based broadband videophone supporting Video and Voice applications. Its

major functions include IP Telephony, IP Camera Viewer (SIP based) and Photo frame. It can satisfy

the demanding requirements of the next generation of IP broadband communication applications and

open the door to the world of multimedia.

tiptel VP 28 is an innovative IP media phone equipped with the most advanced video compression

technology. It offers unrivalled super voice and picture quality, innovative functional richness, friendly

user interface, stylish and elegant design, enhancing the instant, face-to-face communication

experience even at low bandwidth.

Meanwhile it supports Voice Mail, Screen Saver, Advertisement, etc. Which make it not only a video

phone but also a media phone for entertainment. It is definitely ideal for multimedia communication,

virtual office and all IP video conversation for business or family users.

In this User Guide, you will find everything you need to quickly use your IP Video Phone. Be sure to

verify with your system administrator that your network is prepared for configuring your IP phone. As

well, be sure to read the Packing List section in this guide before you set up and use the phone.

Declaration of Conformity

Hereby, it’s declared that this phone is in conformity with the essential requirements

and other relevant provisions of the CE, FCC.

CE Mark Warning

This is a class A device, in a domestic environment; this product may cause radio interference, in which

case the user may be required to take adequate measures.

WEEE Warning

To avoid the potential effects on the environment and human health as a result

of the presence of hazardous substances in electrical and electronic equipment,

end users of electrical and electronic equipment should understand the

meaning of the crossed-out wheeled bin symbol. Do not dispose of WEEE as

unsorted municipal waste and have to collect such WEEE separately.

1 Safety Precautions

General Requirements

Before you install and use the device, read these safety precautions

carefully and observe them during operation.

During storage, transportation, and operation, keep the device dry.

During storage, transportation, and operation, avoid collision and crash

for the device.

Never attempt to dismantle the device by yourself. In case of any fault,

contact the appointed maintenance center for repair.

Without prior written consent, no organization or individual is permitted

to make any change to the structure or safety design of the device.

Huawei Technologies Co., Ltd. is not liable to any consequences or legal

issues due to such changes.

While using the device, observe all applicable laws, directives and

regulations, and respect the legal rights of other people.

Environmental Requirements

Place the device at a well-ventilated place. Do not dispose the device to

direct sunlight.

Keep the device clean and free of dusts.

Place the device on a stable platform.

Do not place any object on top of the device. Otherwise, the device may

be too hot during operation. It can even be deformed or damaged by the

heavy load.

Keep at least 10 cm between the device and the closest object for heat

dissipation.

Do not place the device on or near any object that can easily catch fire,

such as something made of rubber.

Keep the device far away from any heat source or bare fire, such as a

candle or an electric heater.

Keep the device far away from any household appliance with strong

magnetic field or electromagnetic field, such as a microwave oven or a

refrigerator.

Operating Requirements

Do not let a child operate the device without guidance.

Do not let a child play with the device or any accessory. Swallowing the

accessories may lead to peril.

Use the accessories provided or authorized by the manufacturer only.

The power supply of the device shall meet the requirements of the input

voltage of the device. Use the provided surge protection power socket

only.

Before plugging or unplugging any cable, shut down the device and

disconnect it from the power supply.

While plugging or unplugging any cable, make sure that your hands are

completely dry.

Do not tread on, pull, or over-bend any cable. Otherwise, the cable may

be damaged, leading to malfunction of the device.

Do not use an old or a damaged power cable.

During lightning whether, stop using the device and disconnect it from

the power supply. Unplug the power plug and the Asymmetric Digital

Subscriber Line (ADSL) twisted pair (the radio frequency cable) to avoid

lightning strike.

If the device is not used for a long time, disconnect it from the power

supply and unplug the power plug.

Do not look directly into the optical interface and the laser-transmitting

interface on the device, or the infrared transmitting interface on the

remote control with your eyes. Otherwise, your eyes may be injured.

In any of the following cases, stop using the device, disconnect it from the

power supply, and unplug the power plug immediately: there is smoke

emitted from the device, or there is some abnormal noise or smell.

Contact the specified maintenance center for repair.

Avoid any object (such as metal shavings) from entering the device from

the heat dissipation intakes.

Before connecting any other cable, connect the ground cable of the

device first. Do not disconnect the grounding cable until you disconnect

all other cables.

Make sure that the three-phase power socket is grounded reliably. The

neutral line and the live line shall not be connected inversely.

Do not scratch or abrade the shell of the device. This may lead to

malfunctions of the device. The shed painting material may also lead to

skin allergy.

Cleaning Requirements

Before cleaning the device, stop using it and disconnect it from the power

supply.

Use a piece of soft dry cloth to clean the device.

Keep the power plug clean and dry. Using a dirty or wet power plug may

lead to electric shock or other perils.

Contents

1Safety Precautions.......................................................................................................................... 1

2Getting Started .............................................................................................................................- 1 -

Packing List .....................................................................................................................................................- 1 -

Assembling the Phone.................................................................................................................................- 2 -

Configuration and Registration ................................................................................................................- 4 -

Configuring via Web Page.................................................................................................................- 4 -

Configuring via keypad......................................................................................................................- 4 -

3Overview...........................................................................................................................................- 5 -

Keypad Instruction .......................................................................................................................................- 5 -

LED Instruction ..............................................................................................................................................- 6 -

Icon Instruction .............................................................................................................................................- 6 -

4Customizing Your Phone .........................................................................................................- 8 -

Powering Up the Video phone ..................................................................................................................- 8 -

The Idle Interface .........................................................................................................................................- 8 -

Standby state ........................................................................................................................................- 8 -

Main menu..............................................................................................................................................- 9 -

Picture Dial ...........................................................................................................................................- 11 -

DSS Key ................................................................................................................................................- 11 -

5Configuring tiptel VP 28 ........................................................................................................- 12 -

Setting Interface .........................................................................................................................................- 12 -

Set the Account ..................................................................................................................................- 12 -

Set the Network .................................................................................................................................- 13 -

Set the Display ...................................................................................................................................- 14 -

Setting the Date and Time .............................................................................................................- 15 -

Setting the Ring Tone ......................................................................................................................- 16 -

Manager the Ringtone......................................................................................................................- 16 -

Setting the password........................................................................................................................- 17 -

Set the Language...............................................................................................................................- 18 -

Reset to the factory ..........................................................................................................................- 19 -

Reboot....................................................................................................................................................- 19 -

Screen Calibration .............................................................................................................................- 20 -

Call Feature ...................................................................................................................................................- 21 -

DSS Key ................................................................................................................................................- 22 -

Picture Dial ...........................................................................................................................................- 24 -

Voice Mail..............................................................................................................................................- 25 -

Hotline....................................................................................................................................................- 26 -

Forward..................................................................................................................................................- 26 -

Call Waiting..........................................................................................................................................- 27 -

Auto Answer.........................................................................................................................................- 28 -

Video.......................................................................................................................................................- 29 -

TV Output .............................................................................................................................................- 30 -

Setting the Send Key .......................................................................................................................- 30 -

Anonymous Call..................................................................................................................................- 31 -

Directory.........................................................................................................................................................- 32 -

Adding a Contact Group ..................................................................................................................- 32 -

Editing/Deleting a Contact Group................................................................................................- 32 -

Adding a Contact................................................................................................................................- 33 -

Editing a Contact................................................................................................................................- 33 -

Deleting a Contact.............................................................................................................................- 33 -

Clearing the Contact.........................................................................................................................- 33 -

Adding/Deleting/Clearing a Blacklist ..........................................................................................- 34 -

Remote Phonebook ...........................................................................................................................- 34 -

LDAP .......................................................................................................................................................- 34 -

Call History ....................................................................................................................................................- 35 -

Deleting the history record ............................................................................................................- 35 -

Clearing the history...........................................................................................................................- 35 -

Media ...............................................................................................................................................................- 35 -

Photo ......................................................................................................................................................- 35 -

Video.......................................................................................................................................................- 36 -

Contact Picture ...................................................................................................................................- 36 -

Application .....................................................................................................................................................- 36 -

IP Camera.............................................................................................................................................- 36 -

Door Phone...........................................................................................................................................- 37 -

6Configuration Using the Web Browser..........................................................................- 39 -

Establishing a Configuration Environment.........................................................................................- 39 -

Accessing the Web Configuration Page...............................................................................................- 39 -

Configuring tiptel VP 28............................................................................................................................- 39 -

Tab Pages on the Web Configuration Page ..............................................................................- 39 -

Status Tab Page .................................................................................................................................- 40 -

Account Tab Page ..............................................................................................................................- 41 -

Network Tab Page..............................................................................................................................- 48 -

Phone Tab Page..................................................................................................................................- 50 -

Contacts Tab Page.............................................................................................................................- 58 -

Upgrade Tab Page .............................................................................................................................- 63 -

Security Tab Page..............................................................................................................................- 66 -

Saving Settings...................................................................................................................................- 68 -

7Using tiptel VP 28......................................................................................................................- 69 -

Overview ........................................................................................................................................................- 69 -

Call Type ...............................................................................................................................................- 69 -

Answer Mode .......................................................................................................................................- 69 -

Multiple Accounts ...............................................................................................................................- 69 -

Making a Call ................................................................................................................................................- 69 -

Dialing ....................................................................................................................................................- 69 -

Redialing ...............................................................................................................................................- 70 -

Using the Call History to Make a Call .........................................................................................- 70 -

Using Address Books to Make a Call...........................................................................................- 70 -

Using the IP Address to Make a Call...........................................................................................- 70 -

Using Speed Dial to Make a Call ..................................................................................................- 71 -

Answering a Call..........................................................................................................................................- 71 -

Answering a Single Call ...................................................................................................................- 71 -

Answering Multiple Calls..................................................................................................................- 71 -

Rejecting a Call...................................................................................................................................- 71 -

Call Hold .........................................................................................................................................................- 71 -

Call Mute ........................................................................................................................................................- 71 -

DND Function................................................................................................................................................- 71 -

Call Transfer..................................................................................................................................................- 71 -

Three-Party Conference............................................................................................................................- 72 -

BLF Function .................................................................................................................................................- 72 -

BLF List ...........................................................................................................................................................- 73 -

Check the call statistics ............................................................................................................................- 73 -

8Maintaining tiptel VP 28 ........................................................................................................- 74 -

Restarting tiptel VP 28 ..............................................................................................................................- 74 -

Resetting tiptel VP 28................................................................................................................................- 74 -

Firmware upgrade.......................................................................................................................................- 74 -

Auto Provision ..............................................................................................................................................- 74 -

Import or export the configure file.......................................................................................................- 74 -

Export the system log ...............................................................................................................................- 74 -

Zero-Sp-Touch .............................................................................................................................................- 74 -

tiptel VP 28 Getting Started

- 1 -

2 Getting Started

Packing List

The following components are included in your package:

IP Video Phone tiptel VP 28

Power Adapter

Handset & Handset Cable

tiptel VP 28 Getting Started

- 2 -

Ethernet Cable

Quick Installation Guide & Quick Reference

Please unpack the product package with caution; inspect the items closely. If you find any

damaged item, please contact your IP Video phone reseller immediately. Also, please keep the

box and packing material for future use in the event of future shipments.

Assembling the Phone

This section introduces how to assemble the phone.

Connect the IP video phone shown as below:

tiptel VP 28 Getting Started

- 3 -

Headset is not included in the packing list. Should be purchased separately.

Connect Network and Power

There are two ways for network and power source connections. You can connect the phone to the

AC Power directly using the power adapter or to a PoE compliant switch or hub. Your system

administrator will advise you on which one to use.

If inline power is provided, do not install AC adapter. Make sure the Ethernet

cable and switch/hub is PoE compliant.

The Internet Port can be also connected to Hub/Switch/IP PBX or other internet

devices.

Please contact your administrator for more information.

The phone can also share the network connection with other network devices such as PC.

Connect the phone’s PC port and computer’s Network Port together using an Ethernet cable,

shown as below:

tiptel VP 28 Getting Started

- 4 -

Configuration and Registration

Configuring via Web Page

Press <OK> button on the keypad of the phone to enter the status page and find out the IP

address of the IP video phone. Enter it (for example http://10.1.3.204) into the address bar of

web browser. The default login name and password are admin/admin.

Please locate your PC in the same network segment of IP phone (10.1.3.X) to

access the web configuration page. Please consult your system administrator for

help.

Account Settings Choose Account.

Network Settings Choose Network->Internet Port (WAN).

For more information, please refer to “Account Tab Page”and “Network Tab page”.

Configuring via keypad

Network Settings: Click Setting->WAN Option, enter the password to enter the relating

configuration page.

Account Settings: Click Setting->Account Option, enter the password to configure the

account.

For more information, please refer to “Account”and “Network”.

When you have finished the Network and Account Setting configuration, the Register Status

Icons will be shown in the idle screen:

tiptel VP 28 Overview

- 5 -

3 Overview

Keypad Instruction

Figure 3-1 Keypad instruction

You can check the following list which introduces the IP phone’s keypad in detail:

Table 3-1 Key on the keypad

Key

Description

Event Status Indication LED

It will show the event status of the video phone. For

more details you can refer to “LED Instruction”.

Power Indication LED

Indicates the power supply status.

When tiptel VP 28 is powered on, the indicator is on.

When tiptel VP28 is powered off, the indicator is off.

Video

On the video conversation, open or close the local

video.

Mute

Mutes or resumes a call.

Redial

In the standby state, press this key to access the page

where numbers that you have dialed are listed. Select

a record and press this key again to initiate a call.

Speaker

Answers an incoming call.

On the dialing page or conversation page, press this

key to change the conversation mode.

DND

Enable or disable DND function.

Contact

Enter the contact page.

tiptel VP 28 Overview

- 6 -

Key

Description

Navigation Key

Includes four arrow keys (up, down, left, and right),

and one <OK> key.

Arrow keys

Move the cursor on difference pages.

In the standby state: press left or right key to switch

the standby state.

During the conversation: press left or right key to

Increase or decrease the volume.

In the incoming call status: press left or right key to

Increase or decrease the ring volume.

<OK> key

Select Screen Press this key to confirm the operation.

Standby Screen Press this key to enter the Status

page.

On the conversation: Press this key to holds or resume

a call.

Digital Key

Enters alphanumeric and special characters.

To enter digits, lowercase letters, uppercase letters,

and special characters, switch the entering mode.

Soft Key

Functions of the four soft keys are marked on the

screen.

LED Instruction

Table 3-2 Event Indication LED

LED Status

Description

Blinking green

Power is on but there are some problems: registration

failure, the network is unavailable or there is a missed

call or message to the extension or hold/ mute the call

or firmware Update. The detail will be displayed on the

display (LCD or external display).

Off

There is no any abnormal status

Table 3-3 Power Indication LED

LED Status

Description

Steady green

Power on

Off

Power off

Icon Instruction

The IP Phone displays different kinds of icons on its LCD, you can refer to the following table for

their meanings:

Table 3-4 ICON instruction

Icon

Description

Network Status: Available

Network Status: Unavailable

tiptel VP 28 Overview

- 7 -

Icon

Description

Network Status: Limited

Flashes when the internet is disconnected.

Account register successful or the DSS key set as line,

and the line is registered.

Account register failed or the DSS key set as line, and

the line is unregistered.

Missed calls

Call in

Call out

In handset mode

In speaker mode

In headset mode

USB flash device detected

SD memory card detected

SD memory card is write-protect

Call mute

Call hold

Voicemail

Always forward

Busy forward

No answer forward

DND(Do not Disturb)

Auto Answer

DSS key set as Speed Dial

Click this icon to quick access the DSS Key interface

The listened-on account is in the ringing state.

The listened-on account is in the talking state or in the

dial status.

The BLF function is disabled.

The BLF function is enabled.

User and Administrator Mode

Your phone can be used in user or administrator mode. Administrator mode is the default setting

with full configuration rights. The default administrator password is admin. The default user

password is user.

tiptel VP 28 Configuring tiptel VP 28

- 8 -

4 Customizing Your Phone

Powering Up the Video phone

Step 1 Plug a Network cable into the network port.

Step 2 Plug in power.

Step 3 It takes about 2 minutes to boot up the video phone. During this period, please do not

touch any keys or turn off the video phone.

The Idle Interface

The phone has 4 idle interfaces (Standby state, Main menu, Picture Dial and DSS Key). In the idle

interface, user can press left/right key to switch the idle interface, also can slide the fingers on

the screen to switch the idle interface.

Standby state

Figure 4-1 Standby state

Table 4-1 Area instruction

Area

Description

This area is showing the default account. User can click the

account to choose the default account.

This area is showing the phone’s time.

This area is showing the phone feature status. For more

information you can refer to “Icon Instruction”.

tiptel VP 28 Configuring tiptel VP 28

- 9 -

Area

Description

Use the clock to display the current time user can use fingers

drag this clock, placed it at any position of this interface.

Display the Quick function keys. The default is “History”,

“Directory”, “Message” and “Setting”.

This area is showing the background picture. User also can

change it. For more information you can refer to “Display”.

Main menu

Enter the main menu interface, there are some submenus, user can choose corresponding

submenu to enter into the configuration interface.

Figure 4-2 Main menu

Table 4-2 Main menu instruction

Interface

Second level submenu

Call History

----

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