Trojan TOUR 400 Installation guide

TOUR 400
STATIONARY CYCLE
STATIONARY CYCLE CARE INSTRUCTIONS
AND ASSEMBLY MANUAL
TROJAN
MY SPACE MY TIME
®
#1
HOME
FITNESS
SOUTH AFRICA’S
SINCE
1981
CAUTION
READ ALL PRECAUTIONS AND
INSTRUCTIONS IN THIS MANUAL
BEFORE USING THIS EQUIPMENT
KEEP THIS MANUAL FOR
FUTURE REFERENCE
1 YEAR
warranty
CALL
0861 876526
0861 TROJAN
11494

INDEX PAGE
1. SAFETY INSTRUCTIONS 3
2. PRE ASSEMBLY CHECK LIST 4
3. HARDWARE LIST 5
4. ASSEMBLY STEPS 6
5. COMPUTER FUNCTIONS 8
6. FITNESSTIPS &TECHNIQUES 12
7. CONDITIONING GUIDELINES 13
8. WARM -UP AND COOL-DOWN 14
9. FREQUENTLY ASKED QUESTIONS 15
10. PARTS LIST 16
11. EXPLODED DRAWING 17
12. TROJAN 1YEAR LIMITEDWARRANTY 18
13. TROJAN REPAIRS PROCEDURE 20

11494-3
1.SAFETYINSTRUCTION
WARNING:
To reduce the risk of serious injury,read the following safety instructions before using theTROJANTOUR 400 BIKE.
1.Use theTROJANTOUR 400 BIKE only on a level surface.
2.Keep children and pets away from this equipment at all times.
3.TheTROJANTOUR 400 BIKE should not be used by persons weighing more than 110kgs.
4.TheTROJANTOUR 400 BIKE should be used by only one person at a time.
5.Be careful to maintain your balance while using,mounting,dismounting,folding,unfolding or assembling theTROJAN
TOUR 400 BIKE,loss of balance may result in a fall and serious bodily injury.
6.Use theTROJANTOUR 400 BIKE only as described in the manual.
7.Do not attempt to adjust the seat position while you are on theTROJANTOUR 400 BIKE.
8.Before using this equipment to exercise,always do stretching exercises to properly warm up.
9.Always make sure all bolts and nuts are tightened prior to each use.
WARNING
Before starting any exercise or conditioning program you should consult with your personal physician to see if you
require a complete physical exam.This is especially important if you are over the age of 35, have never exercised before,
are pregnant,or suffer from any illness.

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2.PREASSEMBLYCHECKLIST
Thank you for choosing theTROJANTOUR 400 BIKE. We take great pride in producing this quality product and hope it
will provide many hours of quality exercise to make you feel better,look better and enjoy life to its fullest.
Yes,it’s a proven fact that a regular exercise program can improve your physical and mental health.Too often, our busy
lifestyles limit our time and opportunity to exercise.TheTROJANTOUR 400 BIKE provides a convenient and simple
method to begin your assault on getting your body in shape and achieving a healthier lifestyle.
Before reading further,please review the drawing below and familiarize yourself with the parts that are labeled.
• Read this manual carefully before using theTROJANTOUR 400 BIKE.
Handlebar
T Shape Knob
Saddle
Quick Release Knob
Main Frame
Front Post
Computer
Front Stabilizer
Rear Stabilizer Pedal R
Quick Release Knob

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HARDWARELIST
No. Description Q'ity
4
Carriage Bolt (M10 x 20mm)
4
9Bolt (M8 x 15mm) 4
13 Screw (M8 x 20mm) 1
8
CurveWasher (ø8.5 x ø22 xT1.5)
4
No. Description Q'ity
15
T Knob
1
Allen Key (L6) 1
BoxWrench (13/17) 1
Spanner (15) 1
NOTE :
The described parts are all you need to assemble this machine.
Before starting assembly,please check the hardware packing to make sure they are included.
27
Bolt (ø4 x 20mm)
3

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4.ASSEMBLYSTEPS
STEP01
• Attach the Front Stabilizers (2) and the Rear Stabilizer
(3) to the Main frame (1), then fasten with 4
Carriage Bolts (4).
STEP02
• Be sure the Front Post Cover (10) is on the Front Post (5).
• Connect the Middle ComputerWire (6),by pulling the computer
wire through the Front Post (5) by using the string attached on the
front post.
• Connect the Lower ComputerWire (18) with Middle Computer
Wire (6).
• Insert the Front Post (5) into the Main frame (1), attaching with 4
Bolts (9) and ArchWashers (8).
CAUTION:
Ensure that cables are not damaged
during assembly or when tightening screws.
STEP03
• Put the Handlebar (11) onto the bracket of Front Post
(5),then use Bracket (12) and fasten with
Bolt M8 x 20mm (13).
• Put the Rear Bracket Cover (14) onto the
Handlebar(11) and fasten withT Shape Knob (15).
• Put the Front Bracket Cover (28) on the other side and
fasten with screw M4 x 20mm (27).
• Slide the Computer (19) onto the computer holder of
Front Post (5) tighten with screws (22).
CAUTION:
Ensure that cables are not damaged during assembly or
when tightening screws.
5
1

Recheck
all bolts and nuts are
tightened securely
before using the machine 11494-7
ASSEMBLYSTEPS
STEP04
• Attach the Seat (26) to the Seat Post (21) using the
box wrench.
• Insert Seat Post (21) into the Main Frame(1).
• Line up the holes and secure the seat in position
with the Quick Release Adjustment Knob (7).
•The correct height for the seat can be adjusted after
the bike is fully assembled.
• The seat’s horizontal position can be adjusted
using the Seat Adjustment Knob (25).
STEP05
•The Left and Right Pedal (16 &17) are
marked“L”and“R”.
• Connect the Pedals to the CrankArms
(24).The right pedal is on the right hand
side of the cycle as you sit on it.Note that
the right pedal should be threaded on
clockwise and the left pedal on counter-
clockwise.
• Plug the Adaptor (23) into the bottom
hole of the chain cover before exercising.

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5.COMPUTERFUNCTIONS
1. Power on, LCD will display segment for 2 seconds with long beep sound. (drawing 1), and display wheel diameter
(drawing 2) then enter calendar setting mode.
drawing 1 drawing 2
2. Press ENTER, UP, DOWN buttons to set year / month / day / clock (drawing 3) ; screen will enter standby mode.
(drawing 4)
drawing 3 drawing 4
3. MANUAL is flashing in the sleep mode,(drawing 4),you may turn UP and DOWN to select training mode
MANUAL / PROGRAM / USER PROGRAM / H.R.C./WATT (drawing 5 ~8)and press ENTER/MODE for confirmation.
The monitor will enter MANUAL mode for training if you do not make a selection.
drawing 5 drawing 6

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drawing 7 drawing 8
4. Training in PROGRAM mode :
4-1 In the PROGRAM mode, you may turn UP/DOWN button to select program P01,P02,P03..~P12, the selected
program will be show on screen for 2 seconds then display program profile accordingly. (drawing 9)
drawing 9
4-2 LOAD 1 (preset value) is flashing after training program selected,you may turn UP/DOWN button to select level
from 1 to 8 and ENTER/MODE button for confirmation.(drawing 10) Load level can be adjusted during training.
5.Training in MANUAL mode
5-1 In the MANUAL mode, you may turn UP/DOWN button to select load level from 1 to 16, the preset level is 1.
(drawing 11)
drawing 10 drawing 11
5-2 After load level is selected,you may preset function values forTIME, DISTANCE,CALORIES, and PULSE by turning
UP/DOWN button and press ENTER confirmation.(drawing 12~15)
5-3 Pressing START button to start training.
COMPUTERFUNCTIONS

11494-10
drawing 12 drawing 13
drawing 14 drawing 15
6. Training in USER PROGRAM
After USER PROGRAM is selected,you may set preferred program profile by turning UP, DOWN and ENTER button
for each flashing column.There are 20 segments for setting,if you want to quit during setting, you may hold the ENTER
button for 2 seconds to quit,the previous setting profile will be saved for unfinished segment.
7. Training in H.R.C.mode
AGE 25 is flashing after enter H.R.C. mode, you may set your age by turning UP/DOWN/ENTER button.The monitor
will calculate preset heart rate value automatically according to your age setting.Screen will show heart rate percentage
55%,75%,90% andTARGET. You may select heart rate percentage by UP/DOWN/ENTER button for training.
(drawing 17)
drawing 16 drawing 17
8. Training inWATT mode :
The preset watt value 120 is flashing on screen inWATT setting mode, select UP/DOWN/ENTER to set target value
from 10 to 350.Pressing START button to start training.
COMPUTERFUNCTIONS

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Note :
1.When you stop training or if there is no signal for over 4 minutes,the screen will turn off and display room temperature,clock,
and calendar.
2. When computer displays incorrect data,please unplug the adapter and plug-in again.
BUTTON FUNCTIONS
ENTER To set function value forTIME,DIST,CAL,PULSE in sleep mode.
RESET Return to main function mode in STOP mode and clean all preset function values at zero.
START/STOP To start or stop training
RECOVERY To test heart rate recovery status.
ENCODER UP To select training mode and adjust function value up.
ENCODER DOWN To select training mode and adjust function value down.
FUNCTIONS
TIME Count up No preset target,Time will count up from 00:00 to maximum 99:59 with each increment is
1 second.
Count down If training with presetTime,Time will count down from preset to 00:00.
Each preset Increment or decrement is 1 minute between 1:00 to 99:00.
SPEED Display current training speed from 0.0 to maximum 99.9 km or ml.
RPM Display current training rotation per minute.
DISTANCE Count up No preset target,Distance will count up from 0.00 to maximum 99.90 with each Increment
0.1 KM
Count down If training with preset target,Distance will count down from preset to 0.00.
Each preset increment or decrement is 0.1 KM (or ML) between 0.00 to 99.90.
CALORIES Count up No preset target, Calories will count up from 0 to maximum 990 with each 1 cal
increment.
Count down If training with preset target,Calories will count down from preset time to 0.
Each preset increment or decrement is 10 cal from 0 to 990 cal.
PULSE To display your current heart beat figures as soon as the pulse sensor has been touched.The monitor will
detect your heart best through handgrip sensors once you hold on both hands.
WATT Display current training watt figures.
RECOVERY
After exercising for a period of time,keep holding on handgrips and press“RECOVERY”button.All function
display will stop except“TIME”starts counting down from 00:60 to 00:00.Screen will display your heart
rate recovery status with the F1,F2….to F6.F1 is the best,F6 is the worst.User may keep exercising to
improve the heart rate recovery status. (Press the RECOVERY button again to return the main display.)
TEMPERATURE Screen will display room temperature in sleep mode.
CALENDAR Screen will display year/month/day in sleep mode.
CLOCK Screen will display time in sleep mode.
COMPUTERFUNCTIONS

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AEROBIC EXERCISE
Aerobic exercise is any sustained activity that sends oxygen to your muscles via your heart and lungs.
Aerobic exercise improves the fitness of your lungs and heart - your body’s most important muscle.
Aerobic exercise fitness is promoted by any activity that uses your large muscle -arms,legs, or buttock,for example.
Your heart beats quickly and you breathe deeply. An aerobic exercise should be part of your entire exercise routine.
WEIGHTTRAINING
Along with aerobic exercising which helps get rid of and keep off the excess fat that our bodies can store,
weight training is an essential part of the exercise routine process.Weight training helps tone, build and strengthen
muscle. If you are working above your target zone, you may want to do a less amount of reps.
And as always consult your physician before beginning any exercise program.
MUSCLE CHART
CYCLE
The exercise routine that is performed on the cycle will develop the lower body muscle group as well as condition the
circulatory system and provide a good aerobic workout .These muscle groups are highlighted on the muscle chart below.
6.FITNESSTIPSANDTECHNIQUES

EXERCISEINTENSITY
To maximize the benefits of exercising,it is important to exercise with the
proper intensity.The proper intensity level can be found by using your heart
rate as a guide.For effective aerobic exercise,your heart rate should be
maintained at a level between 65% and 85% of your maximum heart rate
as you exercise.This is known as your target zone.You can find your target
zone in the table below.
During the first few months of your exercise program,keep your heart rate near the low end of your target zone as you
exercise.After a few months,your heart rate can be increased gradually until it is near the middle of your target zone as
you exercise.
To measure your heart rate, stop exercising but continue moving your legs or walking around and place two fingers on
your wrist.Take a six-second heartbeat count and multiply the results by 10 to find your heart rate.For example,if your
six-second heartbeat count is 14,your heart rate is 140 beats per minute.(A six-seconds count is used because your
heart rate will drop rapidly when you stop exercising.)
Adjust the intensity of your exercise until your
heart rate is at the proper level.
For more information on dieting and
training visit www.trojanhealth.co.za
11494-13
7.CONDITIONINGGUIDELINES
How you begin your exercise program depends on your physical condition. If you have been inactive for several years,or
are severely overweight,you must start slowly and increase your time on the equipment; a few minutes per workout.
Initially,you may be able to exercise only for a few minutes in your target zone, however, your aerobic fitness will improve
over the next six to eight weeks.Don’t be discouraged if it takes longer.It’s important to work at your own pace.Ulti-
mately,you’ll be able to exercise continuously for 30 minutes.The better your aerobic fitness,the harder you will have to
work to stay in your target zone.Please remember these essentials :
• Have your doctor review your training and diet programs to advise you of a workout routine you should adopt.
• Begin your training program slowly with realistic goals that have been set by you and your doctor.
• Monitor your pulse frequently.Establish your target heart rate based on your age and condition.
• Set up your equipment on a flat,even surface at least 3 feet from walls and furniture.

5
4
1
2
3
11494-14
8.WARM-UPANDCOOL-DOWN
WORKOUTGUIDELINES
Each workout should include the following three parts:
A warm-up,consisting of 5 to 10 minutes of stretching and light exercise.A proper warm-up increases your body tem-
perature,heart rate,and circulation in preparation for exercise.
Training zone exercise,consisting of 20 to 30 minutes of exercising with your heart rate in your training zone. (Note:
During the first few weeks of your exercise program,do not keep your heart rate in your training zone for longer than
20 minutes.)
A cool-down,with 5 to 10 minutes of stretching.This will increase the flexibility of your muscles and will help to prevent
post-exercise problems.
EXERCISEFREQUENCY
To maintain or improve your condition, plan three workouts each week,with at least one day of rest between workouts.
After a few months of regular exercise,you may complete up to five workouts each week,if desired.Remember, the key
to success is make exercise a regular and enjoyable part of your everyday life.
SUGGESTEDSTRETCHES
The correct form for several basic stretches is shown at the right.Move slowly as you
stretch-never bounce.
1.ToeTouch Stretch
Stand with your knees bent slightly and slowly bend forward from your hips.Allow
your back and shoulders to relax as you reach down toward your toes as far as pos-
sible. Hold for 15 counts,then relax. Repeat 3 times.Stretches:Hamstrings,back of
knees and back.
2.Hamstring Stretch
Sit with one leg extended.Bring the sole of the opposite foot toward you and rest it
against the inner thigh of your extended leg.Reach toward your toes as far as pos-
sible. Hold for 15 counts,then relax. Repeat 3 times for each leg.Stretches:Ham-
strings,lower back and groin.
3.Calf/Achilles Stretch
With one leg in front of the other,reach forward and place your hands against a
wall.Keep your back leg straight and your back foot flat on the floor. Bend your
front leg,lean forward and move your hips toward the wall.Hold for 15 counts,then
relax.Repeat 3 times for each leg.To cause further stretching of the achilles tendons,
bend your back leg as well. Stretches:Calves,achilles tendons and ankles.
4.Quadriceps Stretch
With one hand against a wall for balance, reach back and grasp one foot with your
other hand.Bring your heel as close to your buttocks as possible.Hold for 15 counts,
then relax.Repeat 3 times for each leg.Stretches:Quadriceps and hip muscles.
5.InnerThigh Stretch
Sit with the soles of your feet together and your knees outward.Pull your feet
toward your groin area as far as possible.Hold for 15 counts,then relax.Repeat 3
times.Stretches:Quadriceps and hip muscles.
For more information on dieting and training visit www.trojanhealth.co.za

11494-15
9.FREQUENTLYASKEDQUESTIONS
Q1. My computer consol is not working
1.Check your batteries are still in working condition (Manual & Electronic bicycles)
2.Check that your power cord is in your power outlet and is on.
3.Check that you have a power supply to your home.
4.Ensure that the consol computer cables have been connected properly in the neckpiece when assembling the unit.
Q2. My consol is showing an ‘E2’ error
1.The computer cable cannot be detected,please check if the cable has been connected properly
Q3. My consol is showing an ‘E4’ error
1.Body fat reading has exceeded the pre-programmed limit ( upper limit 50%;lower limit 5%)
Please re-enter your age,weight and height on the computer and resume training.
If this does not solve the problem please contact 0861 876 526.
Q4. What does BMI stand for
1.Body Mass Index
Q5. My consol is showing an E1 error message
1.Make sure you are holding the pulse pads correctly during use.
Q6. My LCD is dim
1.Check if unit is in direct sunlight,move if neccessary.
If display does not improve,please contact 0861 876 526

11494-16
No. Description Q’ty No. Description Q’ty
11494-1 Main Frame 1 11494-51 Bolt (M5 x10mm) 4
11494-2 Front Stabilizer 1 11494-52 Bearing 6001Z 4
11494-3 Rear Stabilizer 1 11494-53 C-type Clip 1
11494-4 Carriage Bolt (M10 x 20mm) 4 11494-54 BeltWheel 1
11494-5 Front Post 1 11494-55 Magnet 2
11494-6 Middle ComputerWire 1 11494-56 Idler 1
11494-7 Quick Release Knob----P.P. 1 11494-57 Washer (ø20 x ø24 xT1.0) 1
11494-8 ArchWasher (ø8.5 x ø22 xT1.2) 4 11494-58 Washer (ø8.2 x ø22 xT1.0) 1
11494-9 Bolt (M8 x 15mm) 4 11494-59 Screw (M8 x 15mm) 1
11494-10 Front Post Cover 1 11494-60 Nylon Nut (M6) 1
11494-11 Handlebar 1 11494-61 Washer (ø8.5 x ø16 xT1.5) 1
11494-12 Handlebar Bracket 1 11494-62 Bearing Set 1
11494-13 Bolt (M8 x 20mm) 1 11494-63 Screw (M5 x 8mm) 2
11494-14 Rear Bracket Cover 2 11494-64 IdlerArm 1
11494-15 T ShapeWrench 1 11494-65 Washer 1
11494-16 Pedal (L) 1 11494-66 Screw 1
11494-17 Pedal (R) 1 11494-67 Nut 1
11494-18 Lower ComputerWire 1 11494-68 Spring 1
11494-19 Computer 1 11494-69 Magnetic Holder 1
11494-20 Pulse SensorWire 1 11494-70 Axle (ø10 x 64.5mm) 1
11494-21 Seat Post Rail 1 11494-71 SpringWasher 2
11494-22 Bolt (M5 x 12mm) 4 11494-72 Screw (M6 x 12mm) 4
11494-23 Adaptor 1 11494-73 Washer (ø10.5 x ø20 xT1.5) 2
11494-24 Crank 2 11494-74 Spring 1
11494-25 Quick Release Knob-P.P. 1 11494-75 SpringWasher (M5) 1
11494-26 Saddle 1 11494-76 Bearing 6002Z 1
11494-27 Screw (ø4 x 20mm) 2 11494-77 Screw (M6 x 12) 6
11494-28 Front Bracket Cover 1 11494-78 SpringWasher (M 6) 5
11494-29 Plastic Ring of Seat Post 1 11494-79 02 Bearing Seat 1
11494-30 Nylon Nut (M8) 2 11494-80 Washer (ø 20 x ø24 xT1.0) 1
11494-31 Grip 2 11494-81 Bearing 6003Z 1
11494-32 End Cap 2 11494-82 FlyWheel 1
11494-33 Hand Pulse Sensor Plate 2 11494-83 Axle of BeltWheel 1
11494-34 Screw (ø4 x 15mm) 2 11494-84 Bearing 2
11494-35 Spacer 1 11494-85 Philip Screw (M5 x 20mm) 3
11494-36 Seat Sliding Set 4 11494-86 05 Bearing Seat 1
11494-37 SquareWasher 1 11494-87 Bearing 6005Z 2
11494-38 Carriage Bolt 1 11494-88 SpringWasher (M25) 2
11494-39 Seat Sliding Cover ( L ) 1 11494-89 Belt 1
11494-40 Seat Sliding Cover ( R ) 1 11494-90 Front StabilizerWheel Cap 2
11494-41 Nylon Nut (M5) 3 11494-91 Rear Stabilizer End Cap 2
11494-42 Screw (M5 x 60) 2 11494-92 Crank Cap 2
11494-43 Screw (M5 x 15) 1 11494-93 Screw (M8 x 25mm) 1
11494-44 Nylon Nut (M6) 2 11494-94 Cover ( L ) 1
11494-45 Bushing 1 11494-95 Cover ( R ) 1
11494-46 Speed Switch Set 1 11494-96 Screw (M6 x 35mm) 1
11494-47 U Nylon Nut 2 11494-97 Round Cap 2
11494-48 SensorWire 1 11494-98 Screw ( ø5 x 15mm) 13
11494-49 Power SensorWire 1 11494-99 “L”Type Bracket 1
11494-50 D/C Motor 1
10.PARTSLIST

11494-17
11.EXPLODEDDRAWING

11494-18
12.TROJAN1YEARLIMITEDWARRANTY
Masstores (Pty)Ltd (“the Supplier”) hereby provides a limited warranty to the original purchaser of this product (“the
Consumer”) that this product will be free of manufacturing defects in materials and workmanship which under normal,
personal,family or household use (commercial use expressly excluded) manifest themselves within the following stipu-
lated periods from the date of purchase:
Exclusions
The warranty does not include and will not be construed to cover products damaged as a result of disaster;misuse;
commercial use;use not in accordance with the written instructions included with the product;abuse;and/or any
non-authorized modification of the product. It also does not cover replacement of the light bulbs and other expendables.
All demo models carry a 3 month warranty.
Waiver
The warranty provided herein and the obligations of the Supplier are in lieu of, and the Customer waives,all other war-
ranties,guarantees,conditions or liabilities, express or implied,arising by law or otherwise,including without limitation,any
obligation of the Supplier in respect of any injury ,loss or damage (direct,indirect or consequential) arising out of the
use of,or inability to use,this product and whether or not occasioned by the Supplier’s negligence or any act or omission
on its part.
Claims under 1 Year Limited Warranty
Within 7 days of purchase:
The faulty product will be exchanged (provided that the product is in its original packaging with all accessories).
After 7 days but within 3 months of purchase:
The Supplier may in its sole discretion either replace or repair the product.
After 3 months but within 1 year of purchase:
The Supplier may in its sole discretion either replace or repair the product.The following shall not be covered:
• Treadmills: Running Decks,Running Belts, and RubberArm covers
• Exercise Bikes/Spinners: Pedals,Cranks,and Rubber Arm covers
• Cross Trainers/ Ellipticals/ Steppers: Foot Rests, Cranks,Shocks,and Rubber/FoamArm covers
• Home Gyms: Pulleys,Cables,Seats and Padding
• Trampolines: Springs, Mats,and Covers
• Rowers: Rowing Strap / Rope /Arms,Pulling Handle,Grip, Moveable Seat
Parts not mentioned in the above, are covered under warranty within the 1st year of purchase

11494-19
Proof of Purchase
Any claim in terms of the warranty must be supported by a proof of purchase or a warranty number.
Warranty numbers can be issued through contacting our call centre on 0861 Trojan (0861 876 526),
or online at www.trojanhealth.co.za.If such proof is not available, then notwithstanding anything to the
contrary herein,the service agent’s prevailing charges for services/repairs including call-out and/or spares will
be payable by the Consumer upon collection or delivery of the repaired product.
The Consumer does not need to return the product to the store.
The Consumer shall phone theTrojan hotline on 0861 Trojan (0861 876 526) and the Supplier’s authorized agent
will at its discretion either repair the item at the Consumer’s residence or collect and repair the item at their premises.
During the warranty period the product may only be serviced and/or repaired by the Supplier’s duly
authorized agent(s).
Masstores (Pty) Ltd
16 Peltier Drive,Sunninghill
Sandton, Johannesburg, South Africa

11494-20
13.TROJANREPAIRSPROCEDURE
1.Procedure for repairs
Should you experience any faults or breakdowns on yourTrojan equipment,please adhere to the following procedure
to have the fault rectified speedily and professionally.
• Do not return the product to the store*
• Call 0861 Trojan (0861 876526) to log the faulty product (under warranty or out of warranty)
• The operator or technical advisor will try identify the fault,and will book a service team call out.
• The service team will endevour to fix the problem in your home on an agreed date and time.
• Only if the fault cannot be repaired in the convenience of your home,will the service team take the
faulty product back to the service centre.
• Items repaired in our service centre will be returned to your home on an agreed date and time.
* Note:
Should you live in an outlying area,it may be neccessary to return the product to the store nearest to you.Our service
operator will advise you of your repair procedure.
2.Cost of Repairs
2.1 Under warranty
• Any items still under warranty will be repaired free of charge,as long as it complies with the terms and
conditions of the warranty.(refer to“warranties”section in this manual)
• Any items that need to be repaired that are NOT covered in the warranty will be for the consumer’s
expense.A quote for the repair/replacement of these items will be provided to the consumer for ap
proval prior to repairs being conducted.
2.2 Out of Warranty
• Any items that need to be repaired once the warranty has expired will be for the consumer’s expense
including call out fees.A quote for the repair/replacement of these items will be provided to the
consumer for approval prior to repairs being conducted.