TSC MH241 Series User manual

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MH241 Series
Industrial Barcode Printers
User Manual
Series Lists:
MH241/MH341/MH641
MH241T/MH341T/MH641T
MH241P/MH341P/MH641P
Thermal Transfer
Direct Thermal

I
Copyright Information
© 2021 TSC Auto ID Technology Co., Ltd.
The copyright in this manual, the software and firmware in the printer described are owned by TSC Auto ID Technology Co., Ltd.
All rights reserved.
CG Triumvirate is a trademark of Agfa Corporation. CG Triumvirate Bold Condensed font is under license from the Monotype
Corporation. Windows is a registered trademark of Microsoft Corporation.
All other trademarks are the property of their respective owners. Information in this document is subject to change without
notice and does not represent a commitment on the part of TSC Auto ID Technology Co. No part of this manual may be
reproduced or transmitted in any form or by any means, for any purpose other than the purchaser’s personal use, without the
expressed written permission of TSC Auto ID Technology Co.

II
Table of Contents
1. Introduction .......................................................................................................................................................................................................1
1.1 Product Specification.......................................................................................................................................................................................2
2. Operation Overview...........................................................................................................................................................................................6
2.1 Unpacking and Inspection............................................................................................................................................................................6
2.2 Printer Overview ..........................................................................................................................................................................................7
2.2.1 Front View.............................................................................................................................................................................................7
2.2.2 Interior View ..........................................................................................................................................................................................8
2.2.3 Rear View............................................................................................................................................................................................10
2.3 Operator Control........................................................................................................................................................................................10
2.3.1 LED Indication and Keypads ...............................................................................................................................................................11
2.3.2 Touch Screen Manipulation.................................................................................................................................................................14
2.3.3 Power-on Utilities ................................................................................................................................................................................15
3. Setup...............................................................................................................................................................................................................16
3.1 Setting up the printer..................................................................................................................................................................................16
3.2 Loading the Ribbon....................................................................................................................................................................................17
3.3 Loading the Media .....................................................................................................................................................................................19
3.4 Loading the Fanfold/External Media...........................................................................................................................................................21
3.5 Loading Media in Peel-off Mode (Option)...................................................................................................................................................22
3.6 Loading Media in Rewinder Mode (Option-MH241P).................................................................................................................................23

III
3.7 Loading Media in Rewinder Mode (Option-MH241/MH241T).....................................................................................................................24
4. Knob Adjustment.............................................................................................................................................................................................25
4.1 Ribbon Tension Adjustment Knob..............................................................................................................................................................26
4.2 Mechanism Fine Adjustment to Avoid Ribbon Wrinkles..............................................................................................................................27
5. TSC Console...................................................................................................................................................................................................30
5.1 Start TSC Console.....................................................................................................................................................................................30
5.2 Setup Ethernet Interface............................................................................................................................................................................32
5.3 Set WiFi and Add to TSC Console Interface ..............................................................................................................................................34
5.4 Initialize the Printer WiFi Setting ................................................................................................................................................................37
5.5 TPH Care...................................................................................................................................................................................................38
5.6 Printer Function .........................................................................................................................................................................................39
5.7 Setting Post-Print Action............................................................................................................................................................................40
6. LCD Menu Function.........................................................................................................................................................................................41
6.1 Enter the Menu ..........................................................................................................................................................................................41
6.2 Menu Overview..........................................................................................................................................................................................42
6.3 Setting .......................................................................................................................................................................................................43
6.3.1 TSPL...................................................................................................................................................................................................44
6.3.2 ZPL2 ...................................................................................................................................................................................................46
6.4 Sensor.......................................................................................................................................................................................................49

IV
6.5 Interface.....................................................................................................................................................................................................50
6.5.1 Serial Comm........................................................................................................................................................................................51
6.5.2 Ehernet................................................................................................................................................................................................52
6.5.3 Wi-Fi....................................................................................................................................................................................................53
6.5.4 Bluetooth.............................................................................................................................................................................................54
6.6 Advanced...................................................................................................................................................................................................55
6.7 File Manager..............................................................................................................................................................................................57
6.8 Diagnostic..................................................................................................................................................................................................58
6.9 Favorites....................................................................................................................................................................................................59
7. TroubleShooting..............................................................................................................................................................................................60
8. Maintenance....................................................................................................................................................................................................63
9. Angency Compliance and Approvals...............................................................................................................................................................65
10. Revise History...............................................................................................................................................................................................72

1
1. Introduction
Thank you very much for purchasing TSC bar code printer.
The new high-performance MH241Series was designed to deliver the high quality barcodes. It features a die-cast print mechanism
housed in a very strong yet lightweight cabinet. This new design results in a more durable printer that is suited for your most heavy-
duty demand cycles.The MH241 Series printers are loaded with standard features including a color touch display with brand-new
GUI design and six menu buttons to provide a great user experience, support for 600 meter long ribbons, 8” OD media rolls, built-in
Ethernet, RS-232 interface, two USB hosts for keyboard and barcode scanner connections, USB 2.0 and serial interfaces. Parallel,
GPIO ports, WiFi module and internal Bluetooth module are available as an option.
This document provides an easy reference for operating the MH241 series. TSC printers include the Windows labeling software for
creating your label template. For system integration, the TSPL/TSPL2 printer programming manual or SDKs can be found on TSC
website at: https://www.tscprinters.com.
Applications • Work In Process
• Product Marking
• Compliance Labeling
• Industrial-Duty Printing
• Packing
• Order Fulfillment
• Shipping/Receiving
• Inventory Management Retail
• Product Label
• Event Ticketing

2
1.1 Product Specification
Model
Resolution
STANDARD
Advanced
PREMIUM
MH241
MH341
MH641
MH241T
MH341T
MH641T
MH241P
MH341P
MH641P
Printing method
8
dots/mm
(203
DPI)
12
dots/mm
(300 DPI)
24
dots/mm
(600 DPI)
8 dots/mm
(203 DPI)
12
dots/mm
(300 DPI)
24 dots/mm
(600 DPI)
8 dots/mm
(203 DPI)
12 dots/mm
(300 DPI)
24 dots/mm
(600 DPI)
Max. print speed
Thermal transfer and direct thermal
Max. print width
356 mm
(14”)/se
cond
305 mm
(12”)/seco
nd
152 mm
(6”)/secon
d
356 mm
(14”)/second
305 mm
(12”)/seco
nd
152 mm
(6”)/second
356 mm
(14”)/secon
d
305 mm
(12”)/secon
d
152 mm
(6”)/second
Max. print length
104 mm(4.09”)
Enclosure
25,400
mm
(1000”)
11,430 mm
(450”)
2540 mm
(100”)
25,400 mm
(1000”)
11,430 mm
(450”)
2540 mm
(100”)
25,400 mm
(1000”)
11,430 mm
(450”)
2540 mm
(100”)
Physical
dimension
Die-cast print mechanism and base with bi-fold metal cover with large clear media view window
Weight
276 mm (W) x 326 mm (H) x 502 mm (D)
10.87” (W) x 12.83” (H) x 19.76” (D)
276 mm (W) x 412 mm (H) x 502 mm
(D) 10.87” (W) x 16.22” (H) x 19.76” (D)
Label roll
capacity
15.35kg (33.84 lbs)
15.43 kg (34.02 lbs)
18.93kg (41.73 lbs)
Internal rewinder
(full roll)
203.2 mm (8”) O.D.
Ribbon
Internal rewinding kit (5” O.D.) (dealer option)
Standard (8” O.D.)
(With 3” Rewinder I.D)

3
Ribbon width
600 m long, max. O.D. 90 mm, 1” core (ink coated outside or inside)
Processor
25.4 mm ~ 114.3 mm (1” ~ 4.5”)
Memory
32-bit RISC CPU
TPH feature
512MB Flash memory
256MB DDR2
microSD Flash memory card reader for Flash memory expansion, up to 32 GB
Interface
Support TSC TPH Care and TPH odometer
Power
RS-232
USB 2.0 (High speed mode)
Internal Ethernet, 10/100 Mbps
USB host *2 (Front side), for scanner or PC keyboard
GPIO (DB15F) + Centronics (factory option)
Internal Bluetooth 5.0 MFi (factory option)
Slot-in 802.11 1/b/g/n/ac Wi-Fi + BT combo module kit (dealer option)
LCD display/
Operation buttons
Internal switching power supply
Input: AC 100-240V, 4-2A, 50-60Hz
Output: DC 5V, 5A; DC 24V, 7A; DC 36V, 1.4A; Total 243W
LCD
6 operation buttons (menu,
feed/pause, up, down, left,
right)
1 LED (with 2 LEDs Green &
Red)
Multi-language selectable
6 operation buttons (menu, select, up, down, left/pause, right/feed)
1 LED (with 2 LEDs Green & Red)
Sensors
3.5” color display, 320 x 240 pixel
Real time clock
Gap transmissive sensor (position adjustable)
Black mark reflective sensor (Bottom or Top black mark sensor switchable and position adjustable)

4
Head open sensor
Ribbon encoder sensor
Ribbon end sensor
Internal font
Standard
Bar code
8 alpha-numeric bitmap fonts
One Monotype Imaging® CG Triumvirate Bold Condensed scalable font
Built-in Monotype True Type Font engine
Font & bar code
rotation
1D bar code
Code 39, Code 93, Code128UCC, Code128 subsetsA.B.C, Codabar, Interleave 2 of 5, EAN-8, EAN-13, EAN-128,
UPC-A, UPC-E, EAN and UPC 2(5) digits add-on, MSI, PLESSEY, POSTNET, RSS-Stacked, GS1 DataBar, Code 11,
China Post
2D bar code
PDF-417, Maxicode, DataMatrix, QR code,Aztec
Print language
0, 90, 180, 270 degree
Media type
TSPL-EZD (Compatible to EPL, ZPL, ZPL II, DPL)
Media width
Continuous, die-cut, black mark (Bottom side or top side black mark), fan-fold, notch, perforated, tag, care label (outside
wound)
Media thickness
20 ~ 114 mm (0.79" ~ 4.5")
Media core
diameter
0.06 ~ 0.28 mm (2.36 ~ 11 mil)
Label length
3.81mm/76.2mm (1.5”/ 3” )
Environment
condition
5 ~ 25,400 mm (0.20” ~ 1,000”)

5
Safety regulation
Operation: 0 ~ 40˚C ( 32 ~ 104˚F), 25~85% non-condensing
Storage: -40 ~ 60 ˚C (-40 ~ 140˚F), 10~90% non-condensing
Environmental
concern
FCC Class A, CE Class A, RCM Class A, UL, cUL, TÜ V/safety, CCC, KC, BIS, ENERGY STAR®
Accessories
Comply with RoHS, WEEE
RTC & Buzzer
Windows labeling software CD disk
Quick start guide
USB port cable
Power cord
Factory option
Regular cutter kit(full cut guillotine cutter)
Heavy duty cutter kit(full cut guillotine cutter)
Care label cutter kit
High speed care label cutter kit
Rotary heavy duty cutter kit
1” I.D. core media spindle kit
802.11 a/b/g/n/ac Wi-Fi + BT combo module kit (including slot-in housing)
Peel-off kit
Internal rewinding kit (5” O.D.) (With 1” rewinder I.D)
802.11 a/b/g/n 無線網路模組與藍
芽模組
Dealer option
802.11 a/b/g/n/ac Wi-Fi + BT combo module
Cutter catch tray (Basic)
Cutter catch tray UCT-Basic (Universal cutter catch tray-Basic)
Cutter catch tray UCT (Universal cutter catch tray)
KP-200 Plus keyboard display unit

6
2. Operation Overview
2.1 Unpacking and Inspection
This printer has been specially packaged to withstand damage during shipping. Please carefully inspect the packaging and
printer upon receiving the bar code printer. Please retain the packaging materials in case you need to reship the printer.
Unpacking the printer, the following items are included in the carton.
1 Printer unit (MH241, MH241T, or MH241P Series)
1 Quick installation guide
1 Power cord
1 USB interface cable
If any parts are missing, please contact the Customer Service Department of your purchased reseller or distributor.

7
1. LED indicator
2. LCD display
3. Front panel buttons
4. USB host x 2
5. Media view window
6. Paper exit chute
7. Media cover handle
8. Media lower cover
2.2 Printer Overview
2.2.1 Front View
1. LED indicator
2. LCD display
3. Front panel buttons
4. USB host x 2
5. Media view window
6. Paper exit chute
7. Media cover handle
1. LED indicator
2. LCD display
3. Front panel buttons
4. USB host x 2
5. Media view window
6. Paper exit chute
7. Media cover handle
MH241 Series
MH241T Series
MH241P Series
2
4
1
5
6
3
7
2
4
1
5
6
3
7
2
4
1
5
6
3
7
8

8
2.2.2 Interior View
1. Ribbon rewind spindle
2. Print head pressure position adjustment knob
3. Print head pressure adjustment knob
4. Print head release lever
5. Ribbon supply spindle
6. Label supply spindle
7. Media near end sensor
(movable, MH241T Series only)
8. Label roll guard
9. External label entrance chute
10. Damper
11. Print head
12. Platen roller
13. Black mark sensor (shown as↓)
14. Gap sensor (shown as ▽)
15. Ribbon sensor
16. Front label guide
6
5
1
2
3
4
7
8
9
10
MH241/MH241T Series
12
15
16
13,14
11

9
For MH241P Series
6
5
1
2
3
4
7
8
11
14
9
10
12
15
13
16
19
20
17,18
1. Ribbon rewind spindle
2. Print head pressure position adjustment knob
3. Print head pressure adjustment knob
4. Print head release lever
5. Ribbon supply spindle
6. Label supply spindle
7. Media near end sensor
(movable, MH241T/MH241P Series only)
8. Label roll guard
9. Media guide bar & rear label guide
10. Media rewind guide
11. Media rewind spindle
12. External label entrance chute
13. Media lower cover
14. Damper
15. Print head
16. Platen roller
17. Black mark sensor (shown as↓)
18. Gap sensor (shown as ▽)
19. Ribbon sensor
20. Label guide

10
2.2.3 Rear View
1. External label entrance chute
2. Slot-in Wi-Fi module (Option)
3. RS-232C interface
4. Ethernet interface
5. USB interface
6. microSD card slot
7. Centronics interface (Option)
8. Power switch
9. Power cord socket
10. GPIO interface (Option)
Note: The interface picture here is for reference only. Please refer to the product specification for the interfaces availability.
2
3
4
5
6
7
10
9
8
1
3
4
5
6
7
8
10
9
1. External label entrance chute
2. RS-232C interface
3. Ethernet interface
4. USB interface
5. microSD card slot
6. Centronics interface (Option)
7. GPIO interface (Option)
8. Slot-in Wi-Fi interface (Option)
9. Power switch
10. Power cord socket
1
2
MH241/MH241T Series
MH241P Series

11
2.3 Operator Control
LED indicator
Printer status
Printer model
Icons
Firmware version
Time & Date
Ethernet / Wi-Fi IP
Navigotion Keys
Select Keys
Touch screen
(MH241T,MH241P)

12
2.3.1 LED Indication and Keypads
LED color indication:
Color
Meaning
(Green)
Solid: Power is on and ready to be used.
Flash :System is downloading data or printer is paused.
(Amber)
System is clearing data.
(Red)
Solid - Printer head open, cutter error.
Flash - Printing error, such as paper empty, paper jam, ribbon empty, or memory error etc.
Keypads:
Keypads form
Item name
Function
Select keys
Feed, Pause, Comfirm, Cancel.
Navigational keys
Select / Navigate.

13
LCD/LED Icon Indication:
Main Page Icon
Icon
Indication
Wi-Fi device is ready (option).
Ethernet is connected.
Bluetooth device is ready (option).
Remaining amount of ribbon(m).
Security lock.
TPH cleaning.
Enter the menu.
Calibrate the media sensor.
Enter the “Favorites” option.
Enter cursor (be marked in green) located option.
Feed button (advance one label).

14
2.3.2 Touch Screen Manipulation
Tap an item to open/use it.
Be selected
(Green)
Return
Enter
Scroll down
Scroll up
Return
Set

15
2.3.3 Power-on Utilities
Power-on Utilities provides the basic functions and can be activated by below procedures:
Turn off the power > Hold the buttons > Open the power > Release the button depending on the the color of the LED.
MH Series: power down and hold the right side of the Select Keys to restart the printer.
Sequences of the settings:
LED Colors
Functions
Amber
Red
(5 blinks)
Amber
(5 blinks)
Green
(5 blinks)
Green /
Amber
(5 blinks)
Red /
Amber
(5 blinks)
Solid
green
1. Sensor Calibration
(Gap / black mark
sensor)
Release
2. Self-Test
(And enter dump mode)
Release
3. Factory Default
Release
4. Bline Calibration
Release
5. Gap Calibration
Release
6. READY
(Skip AUTO.BAS)
Release