TSC PEX-2000 Series User manual

PEX-2000 Series
Industrial Barcode Printers
User Manual
Series Lists:
PEX-2260L
PEX-2260R
PEX-2360L
PEX-2360R
◼Direct Thermal
◼Thermal Transfer

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Copyright Information
©2023 TSC Auto ID Technology Co., Ltd.
The copyright in this manual, the software and firmware in the printer described are owned by TSC Auto ID Technology Co., Ltd.
All rights reserved.
CG Triumvirate is a trademark of Agfa Corporation. CG Triumvirate Bold Condensed font is under license from the Monotype
Corporation. Windows is a registered trademark of Microsoft Corporation.
All other trademarks are the property of their respective owners. Information in this document is subject to change without
notice and does not represent a commitment on the part of TSC Auto ID Technology Co. No part of this manual may be
reproduced or transmitted in any form or by any means, for any purpose other than the purchaser’s personal use, without the
expressed written permission of TSC Auto ID Technology Co.

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Table of Content
Table of Content ..............................................................................................................................................................................................1
1. Introduction .....................................................................................................................................................................................................5
1.1 Product Specification...................................................................................................................................................................................6
2. Operation Overview.........................................................................................................................................................................................9
2.1 Unpacking and Inspection............................................................................................................................................................................9
2.2 Print Engine Orientation.............................................................................................................................................................................10
2.3 Checking the Installation Space.................................................................................................................................................................11
2.4 Printer Overview ........................................................................................................................................................................................14
2.4.1 Front View..........................................................................................................................................................................................14
2.4.2 Interior View.......................................................................................................................................................................................15
2.4.3 Rear View...........................................................................................................................................................................................16
2.5 Operator Control........................................................................................................................................................................................17
2.5.1 LED Indication and Keypads ............................................................................................................................................................17
3. Setup..............................................................................................................................................................................................................20
3.1 Setting up the Printer.................................................................................................................................................................................20
3.2 Loading the Ribbon....................................................................................................................................................................................21
3.3 Loading the Media .....................................................................................................................................................................................23
3.4 Loading Media in Peel-off Mode.................................................................................................................................................................27
3.5 Setting up the RFID (Option)......................................................................................................................................................................30
3.5.1 Reference Notes................................................................................................................................................................................30

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3.5.2 RFID Calibration ................................................................................................................................................................................32
4. TSC Console..................................................................................................................................................................................................33
4.1 Start TSC Console.....................................................................................................................................................................................33
4.2 Set Ethernet Interface................................................................................................................................................................................35
4.3 Set Wi-Fi Interface.....................................................................................................................................................................................37
4.4 Initialize the Printer Wi-Fi Setting...............................................................................................................................................................40
4.5 TPH Care...................................................................................................................................................................................................41
4.6 Printer Function .........................................................................................................................................................................................42
4.7 Setting Post-Print Action............................................................................................................................................................................43
4.8 Setting RFID..............................................................................................................................................................................................44
5. LCD Menu Function.......................................................................................................................................................................................46
5.1 Menu Overview..........................................................................................................................................................................................46
5.2 Setting .......................................................................................................................................................................................................47
5.2.1 TSPL...................................................................................................................................................................................................48
5.2.2 ZPL2 ...................................................................................................................................................................................................50
5.2.3 SBPL (Only available on EZS version firmware).............................................................................................................................53
5.3 Sensor.......................................................................................................................................................................................................54
5.4 Interface.....................................................................................................................................................................................................55
5.4.1 Serial Comm ......................................................................................................................................................................................56
5.4.2 Ethernet..............................................................................................................................................................................................57
5.4.3 Wi-Fi ...................................................................................................................................................................................................58
5.4.4 Bluetooth ...........................................................................................................................................................................................59
5.4.5 GPIO...................................................................................................................................................................................................59

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5.4.6 GPIO-DB25 (Option/ Available on EZS Version firmware)..............................................................................................................65
5.4.7 RFID (Option).....................................................................................................................................................................................69
5.5 Advanced...................................................................................................................................................................................................75
5.6 File Manager..............................................................................................................................................................................................77
5.7 Diagnostic..................................................................................................................................................................................................78
5.8 Favorites....................................................................................................................................................................................................79
6. GPIO Command Settings..............................................................................................................................................................................81
6.1 SET GPO...................................................................................................................................................................................................81
6.2 SET GPI ....................................................................................................................................................................................................83
Applicator I/O Interface (DB15F) Circuit Diagram.............................................................................................................................................88
Applicator I/O Interface (DB25F/ Option) Circuit Diagram
........................................................................................................................................................................................................................89
7. RFID Setting Commands...............................................................................................................................................................................93
7.1 RFID ON/OFF............................................................................................................................................................................................93
7.2 RFID ERROR ............................................................................................................................................................................................94
7.3 RFID RETRY.............................................................................................................................................................................................95
7.4 RFID RETRYERROR ON/OFF..................................................................................................................................................................96
7.5 RFID POSITION ........................................................................................................................................................................................97
7.6 RFID POWER............................................................................................................................................................................................98
7.7 RFID COUNTRESET.................................................................................................................................................................................99
7.8 RFID READ/WRITE.................................................................................................................................................................................100

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8. Troubleshooting..........................................................................................................................................................................................106
8.1 Common Problems..................................................................................................................................................................................106
8.2 Printing Adjustments................................................................................................................................................................................109
Moveable Printhead Pressure Adjustment.............................................................................................................................................109
Ribbon Tension Adjustment....................................................................................................................................................................110
Ribbon Peeling Angle Adjustment..........................................................................................................................................................111
Tear Bar Angle Adjustment .....................................................................................................................................................................112
8.3 RFID Errors Message ..............................................................................................................................................................................113
9. Maintenance.................................................................................................................................................................................................116
10. Agency Compliance and Approvals.........................................................................................................................................................118
Revision History..............................................................................................................................................................................................127

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1. Introduction
Thank you very much for purchasing TSC bar code printer.
TSC’s innovative PEX-2000 Series print engine incorporates a robust die cast construction designed for years of reliability, ease of
use, and cost-conscious serviceability. The PEX combines a precision print mechanism with high performance electronics to
produce labels at up to 14 inches per second, the fastest in its class.
Designed for ease of integration, the PEX features a bolt-compatible construction with a commonly used GPIO interface and an
easy to use color display. The PEX offers simple integration into both new and existing label application installations. It is ideal for
manufacturing and logistic applications where high speed and high demand label printing is required.
This document provides an easy reference for operating the PEX-2000 series. TSC printers include the Windows labeling software
for creating your label template. For system integration, the TSPL/TSPL2 printer programming manual or SDKs can be found on
TSC website : https://www.tscprinters.com.
Applications ◼Work In Process
◼Product Marking
◼Compliance Labeling
◼Industrial-Duty Printing
◼Packing
◼Order Fulfillment
◼Shipping/Receiving
◼Inventory Management Retail
◼Product Label
◼Event Ticketing

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1.1 Product Specification
Item
Printer
6-INCH: PEX-2260L/ PEX-2260R
6-INCH: PEX-2360L/ PEX-2360R
Print resolution
8 dots/mm (203 DPI)
12 dots/mm (300 DPI)
Printing method
Thermal transfer and direct thermal
Max. print speed (6-INCH)
356mm (14”)/ second
305mm (12”)/ second
Max. print width
6-INCH: 168mm (6.61”)
Max. print length
6-INCH: 14,732mm (580“)
6-INCH: 6,604mm (260“)
1st print position from label
(includes liner, if any) edge
2.4mm +/-0.5
Label (includes liner, if any)
edge from mainframe
13.2mm
Enclosure
Die-cast based print mechanism
Dimension
6-INCH: 245mm (W) x 300mm (H) x 450mm (D)
Weight
Net weight: 14.35kg (31.64 lbs)
Gross weight: 17.35kg (38.25 lbs)
Carton Dimension
6-INCH:401mm x 365mm x 573mm
Ribbon capacity
600m long, max. O.D. 90mm, 1-in. core (ink coated outside or inside)
Ribbon width
6-INCH: 76mm ~ 180mm (3” ~ 7.1")
Processor
32-bit RISC high performance processor (BGA 536Mhz)

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Memory
◼512MB Flash memory
◼512MB DDR2 RAM memory
◼USB device memory (FAT32)
◼Micro SD card reader for memory expansion, up to 32GB
Interface
◼RS-232 (Max. 115,200 bps )
◼USB 2.0 (High speed mode)
◼Internal Ethernet 10/100 Mbps
◼USB host *2 (front and rear side), connecting USB storage device
◼GPIO (DB15F) + Centronics
Power
Auto sensing power supply (20% print ratio)
◼Input: AC 100-240V, 4-2A, 50-60Hz
◼Output: DC 5V, 5A; DC 24V, 7A; DC 36V, 1.4A; Total 243W
LCD display
◼Multi-language selectable
◼3.5” IPS QVGA color display
◼1 status indicator
Operation switch, button
◼6 operation buttons (Menu, Pause/Feed, Up, Down, Left, Right)
Sensors
◼Gap transmissive sensor (Position adjustable, 1 mm ~ 98 mm)
◼Black mark reflective sensor (Bottom or Top black mark sensor switchable and
position adjustable, 5 mm ~ 92 mm)
◼Ribbon end sensor (transmissive)
◼Ribbon encoder sensor
◼Head open sensor
◼Media cover open sensor
◼Label holder cover open sensor
Internal font
◼8 alpha-numeric bitmap fonts
◼One Monotype Imaging® CG Triumvirate Bold Condensed scalable font
◼Built-in Monotype True Type Font engine
Bar code
1D bar code
Code 11, Code 39, Code 49, Code 93, Code128UCC, Code128 subsets A.B.C,
Codabar, Standard 2 of 5, Industrial 2 of 5, Interleave 2 of 5, EAN-8, EAN-13, EAN-14,
EAN-128, ITF14, UPC-A, UPC-E, EAN and UPC 2(5) digits add-on, MSI, PLESSEY,
PLANET, POSTNET, RSS-Stacked, GS1 DataBar, China Post, Telepen, LOGMARS
2D bar code
PDF-417, Micro PDF 417, Maxicode, DataMatrix, QR code, Aztec, TLC 39, RSS
Font & bar code rotation
0, 90, 180, 270 degree
Command set
TSPL-EZD (compatible to EPL, ZPL, ZPL II, DPL); Option for TSPL-EZS (compatible
to EPL, ZPL, ZPL II, SBPL)
Media type
Continuous, die-cut, black mark, fan-fold, notch

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Media wound type
Outside wound
Media width (Label and
Liner)
6-INCH: 50.8mm ~ 180mm (2“ ~ 7.09“)
Media thickness (Includes
liner, if any)
Standard (Default):
0.076 mm ~ 0.305 mm (2.99 mil ~ 12.01mil)
RFID Tag:
0.076 mm ~ 1.2 mm (2.99 mil ~ 47.2mil), lift up the front gap sensor wall when
thickness > 0.9mm
Label length (peel-off mode)
6-INCH:
25.4mm ~ 152mm (1” ~ 6”)
Label exit angle (peel-off
mode)
Angle adjustable: 15°
Media Pull-in/pull out force
⚫The maximum unwind force: 940g
⚫The maximum rewind force: 1,840g
The pulling forces in the label web must be applied evenly.
Gap height
Min. 2mm (0.79”)
Black mark height
Min. 2mm (0.79”)
Black mark width
Min. 8mm (0.31”)
RFID
RAIN UHF Passive (GS1 EPC Gen2 v2 / ISO 18000-63)
Fixed Position Antenna Standard
Minimum Label/Tag Pitch 0.625” (15.9mm)
RTC and Buzzer
Standard
Environment condition
Operation: -5 ~ 45°C, 25 ~ 85% non-condensing
Storage: -40 ~ 60°C (-40 ~ 140˚F), 10 ~ 90% non-condensing
Accessories
◼Quick start guide
◼USB port cable
◼Power cord
Dealer option
◼Wi-Fi 802.11a/b/g/n/ac with Bluetooth 4.2 combo module
◼GPIO (DB25F)
◼UHF RFID

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2. Operation Overview
2.1 Unpacking and Inspection
This printer has been specially packaged to withstand damage during shipping. Please carefully inspect the packaging and
printer upon receiving the bar code printer. Please retain the packaging materials in case you need to reship the printer.
Unpacking the printer, the following items are included in the carton.
◼1 Printer unit
◼1 Quick installation guide
◼1 Power cord
◼1 USB interface cable
If any parts are missing, please contact the Customer Service Department of your purchased reseller or distributor.
Please note that there is a black cap
that should be removed before use.

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2.2 Print Engine Orientation
The PEX-2000 series are available in a left-hand configuration and a right-hand configuration.
PEX-2XX0L series
PEX-2XX0R series
Left-hand model
Right-hand model
Note:
This document is going to show the components inside the media compartment of a left-hand print engine. A right-hand unit
contains a mirror image of those components. Familiarize yourself with these components before continuing with the print
engine setup procedure.

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2.3 Checking the Installation Space
Please check the space for mounting the print engine into an applicator. Please refer to the dimensions in this section.
Front view
Front view with open media cover

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Side view

13
Top view
Top view without media cover
The distance between the
ribbon and the printer frame.
The distance between
the media (includes liner,
if any) and the printer
frame.

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1. Wi-Fi antenna (option)
2. LED indicator
3. USB host
4. Soft keys
5. LCD display
6. Power switch
7. Media view window
8. Printer cover
9. Printhead pressure adjustment knob(s)
2.4 Printer Overview
2.4.1 Front View
4
5
1
2
3
6
7
8
9

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2.4.2 Interior View
1. Ribbon rewind spindle
2. Ribbon supply spindle
3. Rear gap sensor LED position adjustment bar
4. Top black-mark sensor position adjustment bar
5. Rear label holder lock
6. Printhead release lever
7. Printhead
8. Platen roller
9. Peel-off roller release lever
10. Media sensor position adjustment knob
11. Rear label release button
12. Front gap sensor
13. Media sensor LED indicator
(Green = rear gap sensor/ Red = back black-mark
sensor)
14. Front label guide
15. Rear label guide
1
2
3
4
5
6
7
8
9
11
12
10
13
14
15

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2.4.3 Rear View
2
3
4
5
6
7
8
9
1
1. Power cord socket
2. Rear cover handle
3. Centronics interface
4. GPIO interface (Applicator interface with
DB15F connector +5V I/O)
5. RS-232C interface
6. Ethernet interface
7. USB interface
8. Micro SD card socket
9. USB host
Note:
The interface picture here is for reference only.
Please refer to the product specification for the
interfaces availability.

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2.5 Operator Control
2.5.1 LED Indication and Keypads
LED color indication:
Color
Meaning
(Green)
Solid: Power is on and ready to be used.
Flash: System is downloading data or printer is paused.
(Amber)
System is clearing data.
(Red)
Solid: Printer head open, cutter error.
Flash: Printing error, such as paper empty, paper jam, ribbon empty, or memory error etc.
Icons
LED
Printer mode &
Firmware version
Icons/ Time
Navigation Keys
Ethernet / Wi-Fi IP
Soft Keys
Printer Status

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Keys
Main Page Icons
Keypads form
Item name
Function
Soft keys
The display will show the function for left and right key. The meaning of the soft
keys will depend on the UI screen.
Navigational keys
Select / Navigate
Icon
Indication
Wi-Fi device is ready (option).
Ethernet is connected.
Bluetooth device is ready (option).
Remaining amount of ribbon(m).
Pending documents in the printer
Security lock.
Printhead cleaning notice