TSC MH240 User manual

MH240 Series
Industrial Barcode Printers
User Manual
Series Lists:
MH240/MH340/MH640
MH240T/MH340T/MH640T
MH240P/MH340P/MH640P
Thermal Transfer
Direct Thermal

I
Copyright Information
© 2021 TSC Auto ID Technology Co., Ltd.
The copyright in this manual, the software and firmware in the printer described are owned by TSC Auto ID Technology Co., Ltd.
All rights reserved.
CG Triumvirate is a trademark of Agfa Corporation. CG Triumvirate Bold Condensed font is under license from the Monotype
Corporation. Windows is a registered trademark of Microsoft Corporation.
All other trademarks are the property of their respective owners. Information in this document is subject to change without
notice and does not represent a commitment on the part of TSC Auto ID Technology Co. No part of this manual may be
reproduced or transmitted in any form or by any means, for any purpose other than the purchaser’s personal use, without the
expressed written permission of TSC Auto ID Technology Co.

II
Table of Contents
1. Introduction .......................................................................................................................................................................................................1
1.1 Product Specification.......................................................................................................................................................................................2
1.1.1 Product standard feature.......................................................................................................................................................................2
1.1.2 Printer Optional Features ......................................................................................................................................................................4
1.2 Printer Specifications...................................................................................................................................................................................6
1.3 Print Specifications ......................................................................................................................................................................................7
1.4 Ribbon Specifications ..................................................................................................................................................................................8
1.5 Media Specifications....................................................................................................................................................................................8
2. Operation Overview...........................................................................................................................................................................................9
2.1 Unpacking and Inspection............................................................................................................................................................................9
2.2 Printer Overview ........................................................................................................................................................................................10
2.2.1 Front View...........................................................................................................................................................................................10
2.2.2 Interior View ........................................................................................................................................................................................11
2.2.3 Rear View............................................................................................................................................................................................13
2.3 Operator Control........................................................................................................................................................................................13
2.3.1 LED Indication and Keypads ...............................................................................................................................................................14
2.3.2 Touch Screen Manipulation.................................................................................................................................................................17
2.3.3 Power-on Utilities ................................................................................................................................................................................18
3. Setup...............................................................................................................................................................................................................19

III
3.1 Setting up the printer..................................................................................................................................................................................19
3.2 Loading the Ribbon....................................................................................................................................................................................20
3.3 Loading the Media .....................................................................................................................................................................................22
3.4 Loading the Fanfold/External Media...........................................................................................................................................................24
3.5 Loading Media in Peel-off Mode (Option)...................................................................................................................................................24
3.6 Loading Media in Rewinder Mode (Option)................................................................................................................................................26
4. Knob Adjustment.............................................................................................................................................................................................27
4.1 Ribbon Tension Adjustment Knob..............................................................................................................................................................28
4.2 Mechanism Fine Adjustment to Avoid Ribbon Wrinkles..............................................................................................................................29
5. TSC Console...................................................................................................................................................................................................32
5.1 Start TSC Console.....................................................................................................................................................................................32
5.2 Setup Ethernet Interface............................................................................................................................................................................34
5.3 Set WiFi and Add to TSC Console Interface ..............................................................................................................................................36
5.4 Initialize the Printer WiFi Setting ................................................................................................................................................................39
5.5 Printer Function .........................................................................................................................................................................................40
5.6 Setting Post-Print Action............................................................................................................................................................................41
6. LCD Menu Function.........................................................................................................................................................................................42
6.1 Enter the Menu ..........................................................................................................................................................................................42
6.2 Menu Overview..........................................................................................................................................................................................43

IV
6.3 Setting .......................................................................................................................................................................................................44
6.3.1 TSPL...................................................................................................................................................................................................45
6.3.2 ZPL2 ...................................................................................................................................................................................................47
6.4 Sensor.......................................................................................................................................................................................................50
6.5 Interface.....................................................................................................................................................................................................51
6.5.1 Serial Comm........................................................................................................................................................................................52
6.5.2 Ehernet................................................................................................................................................................................................53
6.5.3 Wi-Fi....................................................................................................................................................................................................54
6.5.4 Bluetooth.............................................................................................................................................................................................55
6.6 Advanced...................................................................................................................................................................................................56
6.7 File Manager..............................................................................................................................................................................................58
6.8 Diagnostic..................................................................................................................................................................................................59
6.9 Favorites....................................................................................................................................................................................................60
7. TroubleShooting..............................................................................................................................................................................................61
8. Maintenance....................................................................................................................................................................................................64
9. Angency Complicance and Approvals .............................................................................................................................................................66
10. Revise History...............................................................................................................................................................................................72

1
1. Introduction
Thank you very much for purchasing TSC bar code printer.
The new high-performance MH240 Series was designed to deliver the high quality barcodes. It features a die-cast print mechanism
housed in a very strong yet lightweight cabinet. This new design results in a more durable printer that is suited for your most heavy-
duty demand cycles.The MH240 Series printers are loaded with standard features including a color touch display with brand-new
GUI design and six menu buttons to provide a great user experience, support for 600 meter long ribbons, 8” OD media rolls, built-in
Ethernet, RS-232 interface, two USB hosts for keyboard and barcode scanner connections, USB 2.0 and serial interfaces. Parallel,
GPIO ports, WiFi module and internal Bluetooth module are available as an option.
This document provides an easy reference for operating the MH240 series. TSC printers include the Windows labeling software for
creating your label template. For system integration, the TSPL/TSPL2 printer programming manual or SDKs can be found on TSC
website at: https://www.tscprinters.com.
Applications • Work In Process
• Product Marking
• Compliance Labeling
• Industrial-Duty Printing
• Packing
• Order Fulfillment
• Shipping/Receiving
• Inventory Management Retail
• Product Label
• Event Ticketing

2
1.1 Product Specification
1.1.1 Product standard feature
STANDARD
ADVANCED
Model
MH240
MH340
MH640
MH240T
MH340T
MH640T
MH240P
(w/ internal
full
rewinder)
MH340P
(w/ internal
full
rewinder)
MH640P
(w/ internal
full
rewinder)
Resolution
203
dots/inch (8
dots/mm)
300
dots/inch (12
dots/mm)
600
dots/inch
(24
dots/mm)
203
dots/inch (8
dots/mm)
300
dots/inch
(12
dots/mm)
600
dots/inch
(24
dots/mm)
203
dots/inch (8
dots/mm)
300
dots/inch
(12
dots/mm)
600
dots/inch
(24
dots/mm)
Printing
method
Thermal transfer & direct thermal
Mechanism
Die-cast base and frame/ Metal cover with two hinges & large clear media view window
LCD display/
Operation
buttons
14 anguages selectable
3.5” color TFT display, 320 x 240
pixel
6 operation buttons (menu,
feed/pause, up, down, left, right)
1 LED (with 2 LEDs / Green &
Red)
14 languages selectable
Large Backlit LCD display (16 bits Color, 4.3" 480 x 272 pixel touch LCD
display ; Resistive Touch Screen)
6 operation buttons (menu, select, up, down, left/pause, right/feed)
1 LED (with 2 LEDs / Green & Red)
Processor
32-bit RISC high performance processor
Memory
512MB Flash memory
256MB SDRAM
USB device memory (FAT32)
microSD card, up to 32 GB

3
Interface
RS-232 (Max. 115,200 bps
USB 2.0 (High speed mode)
Internal Ethernet (10/100 Mbps)
USB host *2 (Front side), connecting USB storage device
Sensors
Gap transmissive sensor (Position
adjustable, 15mm 108mm)
Black mark reflective (Position
adjustable, 9mm 102mm)
sensor Ribbon end sensor
(transmissive)
Ribbon encoder sensor
Head open sensor
Gap transmissive sensor (Position adjustable, 15mm 108mm)
Black mark reflective sensor (Position adjustable, 9mm 102mm)
Ribbon end sensor (transmissive)
Ribbon encoder sensor
Head open sensor
Media near end sensor
Internal font
8 alpha-numeric bitmap fonts
One Monotype Imaging® CG Triumvirate Bold Condensed scalable font
Built-in Monotype True Type Font engine
Command set
TSPL-EZTM
Font & bar
code rotation
0, 90, 180, 270 degree
Others
Standard for real time clock
Standard for buzzer
Standard industry emulations right out of the box including Eltron® and Zebra® language support
Built-in Monotype True Type Font engine
Downloadable fonts from PC to printer memory
Print head pressure force & pressure location adjustable

4
1.1.2 Printer Optional Features
The printer offers the following optional features.
Product option feature
User option
Dealer option
Factory option
Option Card (GPIO + Parallel)
Ｖ
Internal Bluetooth module in front panel
Ｖ
Wi-Fi module (Slot-in)
Ｖ
Peel-off module assembly
(MH240/MH240T Series only)
Minimum label peeling height: 0.5”
Ｖ
Regular cutter (Guillotine cutter)
(MH240/MH240T Series only)
Media thickness: 0.06 ~ 0.15 mm
Media type: receipt and label liner w/o glue
Ｖ
Heavy duty cutter
(Guillotine cutter, MH240/MH240T Series only)
Media thickness: 0.06 ~ 0.30 mm
Media type: receipt, tag, and label liner w/o glue
Regular media thickness: 0.12 mm
Media type: receipt and label liner w/o glue
Ｖ
Cutter tray
Ｖ
Care label cutter
Media thickness: 0.06 ~ 0.15 mm
Ｖ
KP-200 Plus keyboard display unit
Ｖ
Note: Except for the linerless cutter, all TSC regular/heavy duty/care label cutters DO NOT cut on media with glue.

5
1.1.3 Label Print Module Features (Optional)
The label print module offers the following features.
Print module
Resolution
8 dots/mm (203 dpi)
12 dots/mm (300 dpi)
24 dots/mm (600 dpi)
Max. print speed
356 mm (14”)/second
305 mm (12”)/second
152 mm (6”)/second
Max. print width
104 mm (4.09”)
Physical dimension
262.0 mm (W) x 227.0 mm (L) x 284.0 mm (H)
(10.31” (W) x 8.94” (L) x 11.18” (H))
Weight
4.2 kg (9.26 lbs)
Platform
Memory
512MB Flash memory, 256MB SDRAM
Interface
USB2.0, RS-232, Internal Ethernet 10/100 Mbps
Real time clock
Standard
Buzzer
Standard
Power supply
Input
AC 100-240V, 2A, 50-60Hz
Output
Total 243W
Supported media
Media type
Continuous, die-cut, black mark, fan-fold, notch, care label
Media wound type
Outside wound
Media width
20~114 mm (0.79" ~ 4.5")
Min. media length
5mm (0.2”)
Media thickness
0.06mm ~ 0.28 mm (2.36 ~ 11 mil)
Support ribbon
Ribbon type
wax, wax-resin, resin
Wound type
Outside wound, inside wound
Ribbon width
25.4 mm ~ 114.3 mm (1” ~ 4.5”)
Ribbon capacity
600 m long, max. OD 90 mm, 1” core
Accessory
GPIO interface (DB15F)
Peel off kit
Regular guillotine cutter / Rotary heavy cutter / Care lable cutter

6
1.2 Printer Specifications
STANDARD
ADVANCED
Model
MH240
MH340
MH640
MH240T
MH340T
MH640T
MH240P
(w/ internal
full
rewinder)
MH340P
(w/ internal
full
rewinder)
MH640P
(w/ internal
full
rewinder)
Physical
dimensions
276 mm (W) x 502 mm (D) x 326 mm (H)
276 mm (W) x 502 mm (D) x 412 mm (H)
Weight
15.35 kg (33.84 lbs)
15.43 kg (34.02 lbs)
18.93 kg (41.73 lbs)
Environmental
condition
Operation: 5 ~ 40˚C (41 ~ 104˚F), 25~85% non-condensing
Storage: -40 ~ 60 ˚C (-40 ~ 140˚F), 10~90% non-condensing

7
1.3 Print Specifications
Print Specifications
203 dpi models
300 dpi models
600 dpi models
Print head resolution
(dots per inch/mm)
203 dots/inch
(8 dots/mm)
300 dots/inch
(12 dots/mm)
600 dots/inch
(24 dots/mm)
Printing method
Thermal transfer and direct thermal
Dot size
(width x length)
0.125 x 0.125 mm
(1 mm = 8 dots)
0.084 x 0.084 mm
(1 mm = 12 dots)
0.042 x 0.042 mm
(1 mm = 24 dots)
Print speed
(inches per second)
2,3,…14 ips
Up to 14 IPS
2,3,…12 ips
Up to 12 IPS
1.5,2,3…6 ips
Up to 6 IPS
Max. print width
104 mm (4.09”)
Max. print length
1000” (25,400 mm)
450” (11,430 mm)
100” (2,540 mm)
Printout bias
Vertical: 0.7 ~ 1mm.

8
1.4 Ribbon Specifications
Ribbon outside diameter
Max. 90 mm OD
Ribbon length
600 m
Ribbon core inside diameter
1“ (25.4 mm)
Ribbon width
25.4 mm ~ 114.3 mm (1”~4.5”)
Ribbon wound type
Ink coated outside wound, ink coated inside wound
Ribbon end type
Transparency
1.5 Media Specifications
Media roll capacity
Max. 8” (203.2 mm) OD; 1.5” or 3” ID core, Rewind 3” only
Media core diameter
1” (25.4mm, for MH240 and MH240T Series only) or 1.5” (38.1 mm) or 3”(76.2 mm) ID core
Media type
Continuous, die-cut, black mark, fan-fold, notch, perforated, tag, and care label (outside wound)
Media wound type
Outside wound
Media width
20 mm ~ 114 mm (0.78“ ~ 4.49“)
Media thickness
0.06 mm ~ 0.28 mm (2.36 ~ 11 mil)
Label length
203 dpi models
300 dpi models
600 dpi models
5 mm ~ 25,400 mm (0.20” ~ 1,000”)
5 ~ 11,430 mm (0.20” ~ 450”)
5 ~ 2,540 mm (0.20” ~ 100”)
Black mark
Min. 8 mm (W) x Min. 2 mm (H)
Gap height
Min. 2 mm

9
2. Operation Overview
2.1 Unpacking and Inspection
This printer has been specially packaged to withstand damage during shipping. Please carefully inspect the packaging and
printer upon receiving the bar code printer. Please retain the packaging materials in case you need to reship the printer.
Unpacking the printer, the following items are included in the carton.
1 Printer unit (MH240, MH240T, or MH240P Series)
1 Quick installation guide
1 Power cord
1 USB interface cable
If any parts are missing, please contact the Customer Service Department of your purchased reseller or distributor.
MH240 Series
MH240T Series
MH240P Series

10
1. LED indicator
2. LCD display
3. Front panel buttons
4. USB host x 2
5. Media view window
6. Paper exit chute
7. Media cover handle
8. Media lower cover
2.2 Printer Overview
2.2.1 Front View
1. LED indicator
2. LCD display
3. Front panel buttons
4. USB host x 2
5. Media view window
6. Paper exit chute
7. Media cover handle
1. LED indicator
2. LCD display
3. Front panel buttons
4. USB host x 2
5. Media view window
6. Paper exit chute
7. Media cover handle
2
4
1
5
6
3
7
2
4
1
5
6
3
7
2
4
1
5
6
3
7
8
MH240 Series
MH240T Series
MH240P Series

11
2.2.2 Interior View
1. Ribbon rewind spindle
2. Print head pressure position adjustment knob
3. Print head pressure adjustment knob
4. Print head release lever
5. Ribbon supply spindle
6. TSC website QR Code
7. Label supply spindle
8. Media near end sensor
(movable, MH240T Series only)
9. Label roll guard
10. External label entrance chute
11. Damper
12. Print head
13. Platen roller
14. Front label guide
15. Ribbon sensor
16. Black mark sensor (shown as↓)
17. Gap sensor (shown as ▽)
12
13
14
7
5
1
2
3
4
6
8
9
10
11
17
15
16
MH240/MH240T Series

12
For MH240P series
7
5
1
2
3
4
6
8
9
12
14
10
11
13
15
16
17
18
21
19
20
1. Ribbon rewind spindle
2. Print head pressure position adjustment knob
3. Print head pressure adjustment knob
4. Print head release lever
5. Ribbon supply spindle
6. TSC website QR Code
7. Label supply spindle
8. Media near end sensor
(movable, MH240T/MH240P Series only)
9. Label roll guard
10. Media guide bar & rear label guide
11. Media rewind guide
12. Media rewind spindle
13. External label entrance chute
14. Damper
15. Media lower cover
16. Print head
17. Platen roller
18. Label guide
19. Ribbon sensor
20. Black mark sensor (shown as↓)
21. Gap sensor (shown as ▽)

13
2.2.3 Rear View
1. External label entrance chute
2. Slot-in Wi-Fi module (Option)
3. RS-232C interface
4. Ethernet interface
5. USB interface
6. microSD card slot
7. Centronics interface (Option)
8. Power switch
9. Power cord socket
10. GPIO interface (Option)
Note: The interface picture here is for reference only. Please refer to the product specification for the interfaces availability.
2
3
4
5
6
7
10
9
8
1
3
4
5
6
7
8
10
9
1. External label entrance chute
2. RS-232C interface
3. Ethernet interface
4. USB interface
5. microSD card slot
6. Centronics interface (Option)
7. GPIO interface (Option)
8. Slot-in Wi-Fi interface (Option)
9. Power switch
10. Power cord socket
1
2
MH240/MH240T Series
MH240P Series

14
2.3 Operator Control
LED indicator
Printer status
Printer model
Icons
Firmware version
Time & Date
Ethernet / Wi-Fi IP
Touch screen
LED indicator
Printer status
Printer model
Icons
Firmware version
Time & Date
Ethernet / Wi-Fi IP
Navigation Keys
Select Keys
Select Keys
Navigation Keys
MH240 Series
MH240T
MH240P Series

15
2.3.1 LED Indication and Keypads
LED color indication:
Color
Meaning
(Green)
Solid: Power is on and ready to be used.
Flash :System is downloading data or printer is paused.
(Amber)
System is clearing data.
(Red)
Solid - Printer head open, cutter error.
Flash - Printing error, such as paper empty, paper jam, ribbon empty, or memory error etc.
Keypads:
Keypads form
Item name
Function
Select keys
Feed, Pause, Comfirm, Cancel.
Navigational keys
Select / Navigate.