TSC MX241P Series User manual

USER’S
MANUAL
MX241P/ MX341P/ MX641P Series
THERMAL TRANSFER / DIRECT THERMAL
BAR CODE PRINTER

Copyright Information
© 2020 TSC Auto ID Technology Co., Ltd,
The copyright in this manual, the software and firmware in the printer described
therein are owned by TSC Auto ID Technology Co., Ltd, All rights reserved.
CG Triumvirate is a trademark of Agfa Corporation. CG Triumvirate Bold
Condensed font is under license from the Monotype Corporation. Windows is a
registered trademark of Microsoft Corporation.
All other trademarks are the property of their respective owners.
Information in this document is subject to change without notice and does not
represent a commitment on the part of TSC Auto ID Technology Co. No part of
this manual may be reproduced or transmitted in any form or by any means, for
any purpose other than the purchaser’s personal use, without the expressed
written permission of TSC Auto ID Technology Co.

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Agency Compliance and Approvals
EN 55032: Class B
EN 55035
EN 55024
EN 60950-1
EN 62368-1
FCC part 15B, Class B
ICES-003, Class B
AS/NZS CISPR 32, Class B
UL 60950-1 (2nd Edition)
CSA C22.2 No. 60950-1-07 (2nd Edition)
UL 62368-1, 2nd Edition, 2014-12-01 (Audio/video, Information and
Communication Technology Equipment - Part 1: Safety Requirements) CAN/CSA
C22.2 No. 62368-1-14, 2nd Edition, 2014-12 (Audio/video, Information and
Communication Technology Equipment - Part 1: Safety Requirements)
Mexico
CoC
UL 60950
UL 60950
EN 62368-1:2014/A11:2017
KN 32
KN 35
K60950-1(2011-12)
GB 4943.1
GB/T9254
GB 17625.1
Energy Star for Imaging Equipment Version 3.0
CNS 13438
CNS 14336-1

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CNS 15663
TP TC 004
TP TC 020
IS 13252(Part 1)/
IEC 60950-1
Note: There may have certification differences in the series models, please refer to product label for
accuracy.
Important safety instructions:
1. Read all of these instructions and keep them for later use.
2. Follow all warnings and instructions on the product.
3. Disconnect the power from the AC inlet before cleaning or if fault happened.
Do not use liquid or aerosol cleaners. Using a damp cloth is suitable for cleaning.
4. The mains socket shall be installed near the equipment and easily accessible.
5. The unit must be protected against moisture.
6. Ensure the stability when installing the device, Tipping or dropping could cause damage.
7. Make sure to follow the correct power rating and power type indicated on marking label
provided by manufacture.
8. Please refer to user manual for maximum operation ambient temperature.
provided by manufacture.
8. Please refer to user manual for maximum operation ambient temperature.
WARNING:
Moving parts. Keep finger or body away from moving parts.
CAUTION:
(For equipment with RTC (CR2032) battery or rechargeable battery pack)
Risk of explosion if battery is replaced by an incorrect type.
Dispose of used batteries according to the Instructions as below.
1. DO NOT throw the battery in fire.
2. DO NOT short circuit the contacts.
3. DO NOT disassemble the battery.
4. DO NOT throw the battery in municipal waste.
5. The symbol of the crossed out wheeled bin indicates that the battery should not be placed in
municipal waste.

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Caution: Hot surface for printhead.
Do not touch the printhead before it cooling.
WARNING:
Remove the power from AC inlet before opening the media cover for cleaning or repairing faults. After
cleaning or fixing faults, media cover closing before power connecting to AC inlet.
CAUTION:
Any changes or modifications not expressly approved by the grantee of this device could void the
user's authority to operate the equipment.
CE Statement:
This equipment complies with EU radiation exposure limits set forth for an uncontrolled environment.
This equipment should be installed and operated with minimum distance 20 cm between the radiator &
your body.
All operational modes:
2.4GHz: 802.11b, 802.11g, 802.11n (HT20), 802.11n (HT40)
5GHz: 802.11a,
The frequency, mode and the maximum transmitted power in EU are listed below:
2400 MHz –2483.5 MHz: 19.88 dBm (EIRP)
5150 MHz –5250 MHz: 17.51 dBm (EIRP)
5150-5350MHz for Only indoor use
5470-5725MHz for indoor/outdoor use
Restrictions In AZE
National restrictions information is provided below
Frequency Band
Country
Remark
5150-5350MHz
Azerbaijan
No license needed if used indoor and
power not exceeding 30mW
5470-5725MHz
Hereby, TSC Auto ID Technology Co., Ltd. declares that the radio equipment type [Wi-Fi] IEEE 802.11
a/b/g/n is in compliance with Directive 2014/53/EU

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The full text of the EU declaration of conformity is available at the following internet address: http://
www.tscprinters.com
RF exposure warning (Wi-Fi)
This equipment must be installed and operated in accordance with provided instructions and must not
be co-located or operating in conjunction with any other antenna or transmitter. End-users and
installers must be providing with antenna installation instructions and transmitter operating conditions
for satisfying RF exposure compliance.
SAR Value: 0.736 W/kg
RF exposure warning (For Bluetooth)
The equipment complies with FCC RF exposure limits set forth for an uncontrolled environment.
The equipment must not be co-located or operating in conjunction with any other antenna or
transmitter.
Canada, Industry Canada (IC) Notices
This Class B digital apparatus complies with Canadian ICES-003 and RSS-210.
Operation is subject to the following two conditions: (1) this device may not cause interference, and (2)
this device must accept any interference, including interference that may cause undesired operation of
the device.
Radio Frequency (RF) Exposure Information
The radiated output power of the Wireless Device is below the Industry Canada (IC) radio frequency
exposure limits. The Wireless Device should be used in such a manner such that the potential for
human contact during normal operation is minimized.
This device has been evaluated for and shown compliant with the IC Specific Absorption Rate (“SAR”)
limits when installed in specific host products operated in portable exposure conditions. (For Wi-Fi)
This device has also been evaluated and shown compliant with the IC RF Exposure limits under
portable exposure conditions. (Antennas are less than 20 cm of a person's body). (For Bluetooth)
Canada, avis de l'Industry Canada (IC)
Cet appareil numérique de classe B est conforme aux normes canadiennes ICES-003 et RSS-210.
Son fonctionnement est soumis aux deux conditions suivantes : (1) cet appareil ne doit pas causer
d'interférence et (2) cet appareil doit accepter toute interférence, notamment les interférences qui
peuvent affecter son fonctionnement.
Informations concernant l'exposition aux fréquences radio (RF)
La puissance de sortie émise par l’appareil sans fil est inférieure à la limite d'exposition aux
fréquences radio de l'Industry Canada (IC). Utilisez l’appareil sans fil de façon à minimiser les contacts
humains lors du fonctionnement normal.

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Ce périphérique a été évalué et démontré conforme aux limites SAR (Specific Absorption Rate –Taux
d'absorption spécifique) par l'IC lorsqu'il est connecté à des dispositifs hôtes spécifiques opérant dans
des conditions d’utilisation mobile. (Pour le Wi-Fi)
Ce périphérique a également été évalué et démontré conforme aux limites d'exposition radio-
fréquence par l'IC pour des utilisations par des opérateurs mobiles (les antennes sont à moins de 20
cm du corps d'une personne). (Pour le Bluetooth)
NCC 警語:
經型式認證合格之低功率射頻電機，非經許可，公司、商號或使用者均不得擅自變更頻率、加大功率或
變更原設計之特性及功能。(即低功率電波輻射性電機管理辦法第十二條)
低功率射頻電機之使用不得影響飛航安全及干擾合法通信；經發現有干擾現象時，應立即停用，並改善
至無干擾時方得繼續使用。
前項合法通信，指依電信法規定作業之無線電通信。低功率射頻電機須忍受合法通信或工業、科學及醫
療用電波輻射性電機設備之干擾。(即低功率電波輻射性電機管理辦法第十四條)

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Contents
1. Introduction ................................................................................................................1
1.1 Product Introduction.........................................................................................................1
1.2 Product Specification and Features ................................................................................. 2
2. Operations Overview.................................................................................................. 4
2.1 Unpacking and Inspection............................................................................................... 4
2.2 Printer Overview.............................................................................................................. 5
2.2.1 Front View.......................................................................................................................... 5
2.2.2 Interior view....................................................................................................................... 6
2.2.3 Rear View........................................................................................................................... 8
2.3 Operator Control ........................................................................................................... 10
2.3.1 LED Indication and Keys................................................................................................ 11
2.3.2 Main page Icons.............................................................................................................. 12
2.3.3 Touch Screen .................................................................................................................. 13
3. Setup..........................................................................................................................14
3.1 Setting up the printer......................................................................................................14
3.2 Loading the Ribbon ........................................................................................................15
3.3 Loading the Media......................................................................................................... 18
3.3.1 Loading the Media........................................................................................................... 18
3.3.2 Loading the Fan-fold/External Media............................................................................ 21
3.3.3 Loading Media in Peel-off Mode (Option)..................................................................... 22
3.3.4 Loading Media in Rewind Mode (Option) ..................................................................... 25
4. Moveable Print Head Pressure Adjustment Knob................................................... 27
4.1 Mechanism Fine Adjustment to Avoid Ribbon Wrinkles.............................................. 28
5. Ribbon Tension Adjustment Knob .......................................................................... 29
5.1 Suggestion of Ribbon Tension Adjustment ...................................................................30
6. Printer Management Tool ........................................................................................ 32
6.1 Start TSC Console........................................................................................................... 32
6.2 Set WiFi and Add to TSC Console Interface.................................................................. 34
6.3 TPH Care ....................................................................................................................... 36

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6.5 Printer Function ............................................................................................................ 38
7. LCD Menu Function................................................................................................. 39
7.1 Enter the Menu .............................................................................................................. 39
7.2 Menu Overview ..............................................................................................................40
7.3 Setting .............................................................................................................................41
7.3.1 TSPL................................................................................................................................. 41
7.3.2 ZPL2 ................................................................................................................................. 43
7.4Sensor............................................................................................................................. 46
7.5 Interface ......................................................................................................................... 47
7.5.1 Serial Comm................................................................................................................... 47
7.5.2 Ethernet .......................................................................................................................... 48
7.5.3 Wi-Fi................................................................................................................................ 49
7.5.4 Bluetooth........................................................................................................................ 49
7.5.5 GPIO ................................................................................................................................. 50
7.6Advanced........................................................................................................................ 53
7.7 File Manager .................................................................................................................. 55
7.8Diagnostic....................................................................................................................... 56
7.9Favorites......................................................................................................................... 58
8 Troubleshooting ....................................................................................................... 59
9 Maintenance............................................................................................................. 62
Revise History............................................................................................................... 63

1. Introduction
1.1 Product Introduction
Thank you very much for purchasing TSC bar code printer.
The new high performance MX241P Series was designed to deliver 24x7 high volume
performance. It features a die-cast aluminum print mechanism housed in a very strong yet
lightweight cabinet. This new design results in a more durable printer that is suited for
your most heavy-duty demand cycles.
There are three models available with the MX241P Series. The MX241P prints at 203 dpi
at speeds up to an amazing 18 inches per second, MX341P offers higher 300 dpi
resolution at speeds up to 14 inches per second, and the MX641P features 600 dpi high
resolution which makes it ideal for printing very small 2D barcodes, graphics, fine print
and other ultra-high-resolution images.
The MX241P Series printers are loaded with standard features including a color touch
display with new GUI design and six menu buttons to provide a great user experience,
support for 600 meter ribbons, 8” OD media rolls, built-in Ethernet, two USB hosts for
keyboard and scanner connections, and USB 2.0 and serial interfaces. Parallel and GPIO
ports are available as an option.
This document provides an easy reference for operating the MX241P series. To print
label formats, please refer to the instructions provided with your labeling software; if you
need to write the custom programs, please refer to the TSPL/TSPL2 programming
manual that can be found on the accessories CD-ROM or on TSC website at
http://www.tscprinters.com.
−Applications
High volume printing
Work in process
Compliance labeling
Inventory management
Shipping/ receiving
Asset management
Electronics & Jewelry labeling

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1.2 Product Specification and Features
Printer model
MX241P
MX341P
MX641P
Resolution
8 dots/mm (203 DPI)
12 dots/mm (300 DPI)
24 dots/mm (600 DPI)
Printing method
Thermal transfer and direct thermal
Print speed
457mm (18”)/second
356 mm (14”)/second
152 mm (6”)/second
Max. print width
104 mm(4.09”)
Max. print length
25,400 mm (1000”)
11,430 mm (450”)
2540 mm (100”)
Enclosure
Die-cast print mechanism with large clear media view window
Physical dimension
300 mm (W) x 393 mm (H) x 510 mm (D)
11.81“ (W) x 15.47“ (H) x 20.08“ (D)
Weight
18 kg (39.68 lbs)
Label roll capacity
203.2 mm (8“) O.D.
Ribbon
600 meter long, max. OD 90 mm,1“ core (ink coated outside/inside)
Ribbon width
25.4 ~ 114.3 mm (1”~4.5”)
Processor
32-bit RISC CPU
Memory
512 MB Flash memory
512 MB SDRAM
microSD Flash memory card reader for Flash memory expansion, up to 32 GB
Interface
RS-232
USB 2.0
Internal Ethernet, 10/100 Mbps
USB host *2 (Front side), for scanner or PC keyboard
GPIO + Centronics (dealer option)
Internal Bluetooth MFi 5.0 (factory option)
802.11 a/b/g/n/ac Wi-Fi + BT combo module (user option)
Power
Internal universal switching power supply
• Input: AC 100-240V, 4-2A, 50-60Hz
• Output: DC 5V, 5A; DC 24V, 7A; DC 36V, 1.4A; Total 243W
LCD
16 bits Color, 480 x 272 pixel, with back light, Resistive Touch Screen
Operation switch, button Select
1 power switch, 6 operation buttons (Menu, Pause, Feed, Up, Down, Select)
Sensors
Gap transmissive sensor (position adjustable)
Black mark reflective sensor(Bottom or Top black mark sensor switchable and
position adjustable)Ribbon end sensor (transmissive)
Head open sensor
Ribbon end sensor
Ribbon encode sensor
Media capacity sensor
Real time clock
Standard
Internal font
8 alpha-numeric bitmap fonts
One Monotype Imaging® CG Triumvirate Bold Condensed scalable font
Built-in Monotype True Type Font engine

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Bar code
1D bar code
Code 39, Code 93, Code128UCC, Code128 subsets A.B.C, Codabar, Interleave 2 of 5,
EAN-8, EAN-13, EAN-128, UPC-A, UPC-E, EAN and UPC 2(5) digits add-on, MSI,
PLESSEY, POSTNET, RSS-Stacked, GS1 DataBar, Code 11, China Post
2D bar code
PDF-417, Maxicode, DataMatrix, QR code, Aztec
Font & bar code rotation
0, 90, 180, 270 degree
Printer language
TSPL-EZD (Compatible to EPL, ZPL, ZPL II, DPL)
Media type
Continuous, die-cut, black mark (Bottom side or top side black mark), fan-fold, notch,
perforated, tag, care label (outside wound)
Media width
20 mm ~ 114 mm (0.78“ ~ 4.49“)
Media thickness
0.076 ~ 0.305 mm (2.99 ~ 12.01 mil)
Media core diameter
76.2 mm (3”)
Label length
3 ~ 25,400 mm (0.1“ ~
1,000“) ,
3 ~ 11,430 mm (0.1“ ~ 450“),
3 ~ 2,540 mm (0.1“ ~ 100“)
Environment condition
Operation: 0~ 40˚C (32 ~ 104˚F), 25~85% non-condensing
Storage: -40 ~ 60 ˚C (-40 ~ 140˚F), 10~90% non-condensing
Safety regulation
BIS、CB、CCC、CE Class B、EAC、FCC Class B、KC、TUV、UL、cUL、C-Tick Class B
、Energy Star
Environmental concern
Comply with RoHS, WEEE
Accessories
Windows labeling software CD disk
Quick start guide
USB port cable
Power cord
Factory option
Internal full rewinding kit ( Max. 8“ OD )
Internal Bluetooth 5.0 MFi
Dealer option
Peel off module assembly
Regular guillotine cutter
Rotary heavy duty cutter
GPIO (DB15F)+ Parallel interface
User option
KP-200 Plus keyboard display unit
802.11 a/b/g/n/ac Wi-Fi + BT combo module
Universal cutter tray

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2. Operations Overview
2.1 Unpacking and Inspection
This printer has been specially packaged to withstand damage during shipping. Please
carefully inspect the packaging and printer upon receiving the bar code printer. Please
retain the packaging materials in case you need to reship the printer.
Unpacking the printer, the following items are included in the carton.
If any parts are missing, please contact the Customer Service Department of your
purchased reseller or distributor.
One printer unit
One Windows labeling software/Windows driver CD disk
One quick installation guide
One power cord
One USB interface cable

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2.2 Printer Overview
2.2.1 Front View
1. LED indicators
2. LCD display
3. Front panel buttons
4. USB host x 2
5. Media view window
6. Paper exit chute
7. Printer cover
2
1
3
P
o
w
e
r
L
E
D
in
di
c
a
t
o
r
4
6
7
Pri
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he
ad
5

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2.2.2 Interior view
1. Ribbon rewind spindle
2. Print head release lever
3. Media sensor position adjustment knob
4. Label guide bar release lever
5. Ribbon supply spindle
6. Ribbon tension adjustment knobs
7. Media capacity sensor
8. Label supply spindle
9. Rear label guide
10. External label entrance chute
11. Print head pressure adjustment knobs
12. Platen roller
13. Print head
14. Media sensor
15. Front label guide
2
1
3
P
o
w
e
r
L
E
D
in
di
c
a
t
o
r
4
6
5
8
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9
Pri
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ad
10
Pri
nt
he
ad
6
7
Pri
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ad
15
11
12
13
14

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2.2.3 Rear View
1. External label entrance chute
2. Power cord socket
3. Power switch
4. Slot-in Wi-Fi module (Option)
5. RS-232C interface
6. GPIO interface (Option)
7. Ethernet interface
8. USB interface
9. * Micro SD card socket
10. Centronics interface
1
3
2
4
US
B
inte
rfa
ce
7
US
B
int
erf
ac
e
6
5
8
9
Pri
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he
ad
10
Pri
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ad
Note:
The interface picture here is for
reference only. Please refer to the
product specification for the interfaces
availability.

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* Recommended SD card specification.
Type
SD card spec
SD card capacity
Approved SD card manufacturer
Micro SD
V2.0 Class 4
4G
Transcend
V2.0 Class 4
8G
Transcend
V3.0 Class 10 UHS-I
16G
Transcend
V3.0 Class 10 UHS-I
32G
Transcend
V3.0 Class 10
16G
Kingston
V2.0 Class 4
16G
Scandisk
V3.0 Class 10 UHS-I
16G
Scandisk
- The DOS FAT file system is supported for the SD card.
- Folders/files stored in the SD card should be in the 8.3 filename format.
- The miniSD/microSD card to SD card slot adapter is required.

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2.3 Operator Control
LEDs
Touch
screen
Keys
Icons
Printer
model
Printer firmware
version
Time & Date
Wi-Fi/ Ethernet IP
(Either one)
Status
bar

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2.3.1 LED Indication and Keys
LED
Status
Indication
POWER
Off
Printer power off
On
Printer power on
ON-LINE
On
Printer is ready
Blinking
Printer is paused
Printer is downloading data
ERROR
Off
Printer is ready
On
Carriage open or cutter error
Blinking
No paper, paper jam or no ribbon
Keys
Function
Soft keys
The labels on the footer of the UI will explain the function for left and
right soft key. Check the labels on the footer of the UI screen. The
meaning of the soft keys will vary.
Navigational
keys
Used to select icons, menu selection, and navigation in the UI.