TSC TH240 Series User manual

Desktop Barcode Printer
TH240/DH240 Series
Thermal Transfer  Direct Thermal
User Manual
Series Models
TH240 / TH340
TH240T / TH340T
TH240THC / TH340THC
DH240T / DH340T
DH240THC / DH340THC
www.tscprinters.com

I
Copyright
©2023 TSC Auto ID Technology Co., Ltd.
The copyright in this manual, the software and firmware in the printer described are owned by TSC Auto ID Technology Co., Ltd. All
rights reserved.
CG Triumvirate is a trademark of Agfa Corporation. CG Triumvirate Bold Condensed font is under license from the Monotype
Corporation. Windows is a registered trademark of Microsoft Corporation.
All other trademarks are the property of their respective owners. Information in this document is subject to change without notice
and does not represent a commitment on the part of TSC Auto ID Technology Co. No part of this manual may be reproduced or
transmitted in any form or by any means, for any purpose other than the purchaser’s personal use, without the expressed written
permission of TSC Auto ID Technology Co.

1
Contents
1Introduction...................................................................................................................................................3
1.1 Specifications ...................................................................................................................................................................4
2Unpacking and Inspecting..........................................................................................................................12
3Getting to Know Your Printer .....................................................................................................................13
3.1 Front View ......................................................................................................................................................................13
3.2 Inner View ......................................................................................................................................................................16
3.3 Rear View.......................................................................................................................................................................18
4Setting up the Printer..................................................................................................................................20
4.1 Connecting the Power Cable and Adapter .....................................................................................................................20
4.2 Loading the Media..........................................................................................................................................................21
4.3 Loading the Ribbon (for TH240 Series only) ..................................................................................................................26
4.4 Loading the Media in Peel-off Mode (Optional) ..............................................................................................................29
4.5 Loading the Media in Cutter Mode (Optional).................................................................................................................31
5Operator Interface.......................................................................................................................................33
5.1 LED User Interface.........................................................................................................................................................33
5.2 LCD User Interface.........................................................................................................................................................37
5.3 Web User Interface ........................................................................................................................................................41
6TSC Console................................................................................................................................................46
6.1 Launching TSC Console.................................................................................................................................................46
6.2 Adding Ethernet Interface...............................................................................................................................................48
6.3 Adding Wi-Fi Interface....................................................................................................................................................51
6.4 Initializing Printer’s Wi-Fi Settings ..................................................................................................................................55
6.5 TPH Care .......................................................................................................................................................................56
6.6 Printer’s Main Functions.................................................................................................................................................58
6.7 Configuring Optional Kits................................................................................................................................................59

2
7Main Screen.................................................................................................................................................60
7.1 Setting ............................................................................................................................................................................61
7.2 Sensor............................................................................................................................................................................68
7.3 Interface .........................................................................................................................................................................70
7.4 Advanced .......................................................................................................................................................................73
7.5 File Manager ..................................................................................................................................................................75
7.6 Diagnostic ......................................................................................................................................................................76
7.7 Favorites ........................................................................................................................................................................78
8Troubleshooting..........................................................................................................................................80
8.1 Common Problems.........................................................................................................................................................80
9Maintenance ................................................................................................................................................85
9.1 Cleaning Supplies ..........................................................................................................................................................86
9.2 Cleaning Procedures......................................................................................................................................................87
10 Agency Compliance and Approvals ..........................................................................................................88
Revision History..............................................................................................................................................101

3
1 Introduction
Thank you very much for purchasing TSC barcode printer.
The TH/DH240 Series Desktop Barcode Printers are versatile and flexible for diverse printing requirements. This series’ versatility
enables printing a wide range of difficult labels, including thick, tiny, and long labels and certain types of vertical market labels.
Our printer language emulation makes the TH/DH240 Series plug-and-play. Its firmware automatically identifies major printer
languages and begins printing immediately without changing label templates. The TH/DH240 Series minimizes downtime during
daily operations through comprehensive printer management tools (Internal Embedded Webpage, virtual control panel, TSC
Console, and SOTI Connect), printer shutdown prevention, and supports network security configurations to manage printers
efficiently.
The TH/DH240 Series scales up applications with a wide media width, high-precision printing, and several addable future-proof
options. This empowers businesses to adapt to changing requirements for present and future operations. The eco-friendly printer
features 100% recyclable packaging and plastic printer casing. Over 90% of printer components are recyclable at the printer’s end-
of-life, reducing environmental impact.
This document provides an easy reference for operating this printer. TSC printers include the Windows labeling software for
creating your label template. For system integration, the TSPL/TSPL2 printer programming manual or SDKs can be found on TSC
website at: https://www.tscprinters.com.

4
1.1 Specifications
DH240 Series
Model
(HC: Healthcare)
DH240T (HC)
DH340T (HC)
Resolution
8 dots/mm (203 dpi)
12 dots/mm (300 dpi)
Print Method
Direct Thermal
Max. Print Speed
203 mm (8”)/ second
Peel mode: 76 mm (3”)/ second
152 mm (6”)/ second
Peel mode: 76 mm (3”)/ second
Max. Print Width
108 mm (4.25”)
105.7 mm (4.16”)
Max. Print Length
25,400 mm (1,000”)
11,430 mm (450”)
Enclosure
▪Clamshell with double-walled plastic
▪Disinfectant-ready, designed with an easy-to-clean surface and a sealed button interface (for healthcare models
only)
▪Antibacterial enclosure (for healthcare models only)
Dimension
208 mm (width) x 170 mm (height) x 235 mm (depth)
8.19” (width) x 6.69” (height) x 9.25” (depth)
Weight
2.1 kg (4.63 lbs)
Label Roll Capacity
127 mm (5”) OD
Processor
32-bit RISC CPU
Memory
▪128 MB Flash memory
▪128 MB SDRAM
▪microSD card reader, max. 512 GB; supported format: FAT32 and exFAT only

5
Model
(HC: Healthcare)
DH240T (HC)
DH340T (HC)
I/O & Connectivity
▪USB 2.0
▪RS-232
▪USB Host
▪Ethernet LAN port (10/100 Mbps)
▪802.11 a/b/g/n/ac Wi-Fi with Bluetooth 5.0 combo module (dealer option)
▪Bluetooth 5.0 (dealer option)
▪MFi Bluetooth 5.0 (factory option)
Power
External universal switching power supply:
▪IEC 60601-1 certified power supply (for healthcare models only)
▪Input: AC 100-240V, 2.0A, 50-60Hz
▪Output: DC 24V, 3.75A, 90W
LCD Display
3.5” color touch display (resolution 480 x 320)
Button
▪Power switch x1
▪Feed button x1
▪Pause button x1
▪Reprint button x1
Sensor
▪Transmissive gap sensor
▪Black mark reflective sensor (adjustable position)
▪Printhead open sensor
Real Time Clock (RTC)
Standard
Built-in Fonts
▪8 alpha-numeric bitmap fonts
▪Monotype Image® true type font engine with one CG Triumvirate Bold Condensed scalable font
▪ARIALUNI.TTF Unicode true type font

6
Model
(HC: Healthcare)
DH240T (HC)
DH340T (HC)
Supported Barcode Formats
1D Barcodes
Code 39, Code 93, Code128UCC, Code128 subsets A.B.C, Codabar, Interleaved 2 of 5, EAN 8, EAN 13,
EAN 128, UPC-A, UPC-E, EAN and UPC 2(5) digits add-on, MSI, PLESSEY, POSTNET, China post, ITF14,
EAN14, Code 11, TELEPEN, TELEPENN, PLANET, Code 49, Deutsche Post Identcode, Deutsche Post
Leitcode, LOGMARS
2D Barcodes
TLC39, CODABLOCK F mode, PDF-417, Maxicode, DataMatrix, QR code, Aztec, Micro PDF 417, GS1
DataBar (RSS barcode)
Font & Barcode Orientation
0 / 90 / 180 / 270 degree
Printer Language
TSPL-EZD (compatible to EPL, ZPL, ZPL II, and DPL)
Media Type
Continuous, Die-cut, Black mark, Fanfold, Notch (outside wound), Linerless Media (for linerless option)
Media Width
15 – 120 mm (0.59” – 4.72”)
Peel mode and Cutter mode: 15 – 112 mm (0.59” – 4.40”), including the liner
Media Thickness
0.06 – 0.19 mm (2.36 – 7.48 mil)
Linerless media: 0.06 – 0.10 mm (2.36” – 3.937 mil)
Media Core Diameter
25.4 – 38.1 mm (1” – 1.5”)
Label Length
5 – 25,400 mm (0.2” – 1,000”)
Peel mode: 25.4 – 152.4 mm (1” – 6”)
Cutter mode: 25.4 – 25,400 mm (1” – 1000”)
Linerless cutter mode: 25.4 – 152.4 mm (1” – 6”)
Linerless tear mode: 50.8 – 152.4 mm (2” – 6”)
5 – 11,430 mm (0.2” – 450”)
Peel mode: 25.4 – 152.4 mm (1” – 6”)
Cutter mode: 25.4 – 11,430 mm (1” – 450”)
Linerless cutter mode: 25.4 – 152.4 mm (1” – 6”)
Linerless tear mode: 50.8 – 152.4 mm (2” – 6”)
Environment Condition
▪Operation: 0 to 40°C (32 to 104°F), 25 to 85% (non-condensing)
▪Storage: -40 to 60°C (-40 to 140°F), 10 to 90% (non-condensing)
▪Linerless print: 5 to 35°C (41 to 95°F), 25 to 75% (non-condensing)

7
Model
(HC: Healthcare)
DH240T (HC)
DH340T (HC)
Accessories
▪Quick start guide x1
▪USB cable x1
▪Power cord x1
▪External universal switching power supply x1
Factory Options
MFi Bluetooth 5.0
Dealer Options
▪Peel-off module
▪Guillotine cutter (full cut and partial cut)
▪802.11 a/b/g/n/ac Wi-Fi with Bluetooth 5.0 combo module
▪Bluetooth 5.0 module
▪Linerless with cutter (full cut)
▪Linerless with tear
User Options
▪External label roll mount
▪KP-200 Plus keyboard display unit
▪10 mm narrow media adapter

8
TH240 Series
Model
(HC: Healthcare)
TH240
TH340
TH240T (HC)
TH340T (HC)
Resolution
8 dots/mm (203 dpi)
12 dots/mm (300 dpi)
8 dots/mm (203 dpi)
12 dots/mm (300 dpi)
Print Method
Thermal Transfer & Direct Thermal
Max. Print Speed
203 mm (8”)/ second
Peel mode: 76 mm (3”)/ second
152 mm (6”)/ second
Peel mode: 76 mm (3”)/ second
203 mm (8”)/ second
Peel mode: 76 mm (3”)/ second
152 mm (6”)/ second
Peel mode: 76 mm (3”)/ second
Max. Print Width
108 mm (4.25”)
105.7 mm (4.17”)
108 mm (4.25”)
105.7 mm (4.17”)
Max. Print Length
25,400 mm (1,000”)
11,430 mm (450”)
25,400 mm (1000”)
11,430 mm (450”)
Enclosure
▪Clamshell with double-walled plastic
▪Disinfectant-ready, designed with an easy-to-clean surface and a sealed button interface (for healthcare models only)
▪Antibacterial enclosure (for healthcare models only)
Dimension
223 mm (width) x 186 mm (height) x 286 mm (depth)
8.78” (width) x 7.32” (height) x 11.26” (depth)
Weight
2.8 kg (6.17 lbs)
Label Roll Capacity
127 mm (5”) OD
Ribbon
▪300 m long, max. OD 67 mm, 1” core (ink coated outside)
▪110 m long, max. OD 40 mm, 0.5” core (ink coated outside)
Ribbon Width
40 – 110 mm (1.6” – 4.3”)
Processor
32-bit RISC CPU
Memory
▪128 MB Flash memory
▪128 MB SDRAM
▪microSD card reader, max. 512 GB; supported format: FAT32 and exFAT only

9
Model
(HC: Healthcare)
TH240
TH340
TH240T (HC)
TH340T (HC)
I/O & Connectivity
▪USB 2.0
▪RS-232
▪USB Host
▪Ethernet LAN port (10/100 Mbps)
▪802.11 a/b/g/n/ac Wi-Fi with Bluetooth 5.0 combo module (dealer option)
▪Bluetooth 5.0 (dealer option)
▪MFi Bluetooth 5.0 (factory option)
Power
External universal switching power supply:
▪IEC 60601-1 certified power supply (for healthcare models only)
▪Input: AC 100-240V, 2.0A, 50-60Hz
▪Output: DC 24V, 3.75A, 90W
LCD Display
Not available
Not available
3.5” color touch display
(resolution 480 x 320)
3.5” color touch display
(resolution 480 x 320)
Button & LED
▪Power switch x1
▪Feed button x1
▪Pause button x1
▪Reprint button x1
▪Status indicator x1
▪Intuitive icon indicator x4
▪Power switch x1
▪Feed button x1
▪Pause button x1
▪Reprint button x1
Sensor
▪Transmissive gap sensor
▪Black mark reflective sensor (adjustable position)
▪Ribbon end sensor
▪Printhead open sensor
Real Time Clock (RTC)
Standard
Built-in Fonts
▪8 alpha-numeric bitmap fonts
▪Monotype Image® true type font engine with one CG Triumvirate Bold Condensed scalable font
▪ARIALUNI.TTF Unicode true type font

10
Model
(HC: Healthcare)
TH240
TH340
TH240T (HC)
TH340T (HC)
Supported Barcode
Formats
1D Barcodes
Code 39, Code 93, Code128UCC, Code128 subsets A.B.C, Codabar, Interleaved 2 of 5, EAN 8, EAN 13,
EAN 128, UPC-A, UPC-E, EAN and UPC 2(5) digits add-on, MSI, PLESSEY, POSTNET, China post, ITF14,
EAN14, Code 11, TELEPEN, TELEPENN, PLANET, Code 49, Deutsche Post Identcode, Deutsche Post
Leitcode, LOGMARS
2D Barcodes
TLC39, CODABLOCK F mode, PDF-417, Maxicode, DataMatrix, QR code, Aztec, Micro PDF 417, GS1
DataBar (RSS barcode)
Font & Barcode Orientation
0 / 90 / 180 / 270 degree
Printer Language
TSPL-EZD (compatible to EPL, ZPL, ZPL II, and DPL)
Media Type
Continuous, Die-cut, Black mark, Fanfold, Notch (outside wound)
Media Width
15 – 120 mm (0.59” – 4.72”)
Peel mode and Cutter mode: 15 – 112 mm (0.59” – 4.40”), including the liner
Media Thickness
0.06 – 0.19 mm (2.36 – 7.48 mil)
Care label media: 0.06 – 0.10 mm (2.36” – 3.937 mil)
Media Core Diameter
25.4 – 38.1 mm (1” – 1.5”)
Label Length
▪5 – 25,400 mm (0.2” –
1,000”)
▪Peel mode: 25.4 –
152.4 mm (1” – 6”)
▪Cutter mode: 25.4 –
25,400 mm (1” –
1000”)
▪5 – 11,430 mm (0.2” –
450”)
▪Peel mode: 25.4 –
152.4 mm (1” – 6”)
▪Cutter mode: 25.4 –
11,430 mm (1” – 450”)
▪5 – 25,400 mm (0.2” –
1,000”)
▪Peel mode: 25.4 –
152.4 mm (1” – 6”)
▪Cutter mode: 25.4 –
25,400 mm (1” –
1000”)
▪5 – 11,430 mm (0.2” –
450”)
▪Peel mode: 25.4 –
152.4 mm (1” – 6”)
▪Cutter mode: 25.4 –
11,430 mm (1” – 450”)
Environment Condition
▪Operation: 0 to 40°C (32 to 104°F), 25 to 85% (non-condensing)
▪Storage: -40 to 60°C (-40 to 140°F), 10 to 90% (non-condensing)
▪Care label print: 20°C (68°F), 65% (non-condensing)

11
Model
(HC: Healthcare)
TH240
TH340
TH240T (HC)
TH340T (HC)
Accessories
▪Quick start guide x1
▪USB cable x1
▪Power cord x1
▪External universal switching power supply x1
▪1” Ribbon paper core x1
▪1” Ribbon spindle x2 (for 300 m ribbon roll)
▪Media adapter for 120 mm wide media
Factory Options
MFi Bluetooth 5.0
Dealer Options
▪Peel-off module
▪Guillotine cutter module (full cut and partial cut)
▪Care label cutter (full cut) (not available for healthcare models)
▪802.11 a/b/g/n/ac Wi-Fi with Bluetooth 5.0 combo module
▪Bluetooth 5.0 module
User Options
▪External label roll mount
▪KP-200 Plus keyboard display unit
▪10 mm narrow media adapter

12
2 Unpacking and Inspecting
The printer has been specially packaged to withstand damage during shipment. Retaining the packaging materials is recommended
in case you need to ship the printer. When unpacking, ensure that you have received all the following items:
▪Barcode printer x1
(The image for the printer is used for reference only.
The product appearance is based on the model you purchase.)
▪Auto switch power adapter x1
▪Power cord x1
▪USB interface cable x1
▪User Setup Guide x1
▪Ribbon spindle x2 (TH240 series only)
▪Paper core x1 (TH240 series only)
▪Adapter for 120 mm wide media x2 (TH240 series only)
NOTE: If anything is missing or damaged, please contact the customer service department of your reseller or distributor.

13
3 Getting to Know Your Printer
3.1 Front View
TH240 Series with LCD Panel
1. LCD
2. Ribbon access cover
3. Media viewer window
4. Reprint button
5. Pause button
6. Feed button
7. Cover release lever
8. microSD card slot
9. Power switch
3
4
5
6
8
9
7
2
1

14
TH240 Series with LED Panel
1. Icon LEDs
2. LED indicator
3. Ribbon access cover
4. Media viewer window
5. Reprint button
6. Pause button
7. Feed button
8. Cover release lever
9. microSD card slot
10.Power switch
4
5
6
7
9
10
8
3
1
2

15
DH240 Series
1. LCD
2. Media viewer window
3. Reprint button
4. Pause button
5. Feed button
6. Cover release lever
7. microSD card slot
8. Power switch
2
3
4
5
7
8
1
6

16
3.2 Inner View
TH240 Series
1. Ribbon rewind hub
2. Printhead
3. Ribbon supply hub
4. Media holder
5. Media guide
6. Black mark sensor
7. Front panel cover
8. Media holder lock
9. Media damper
10.Platen roller
1
2
3
8
9
5
6
7
4
10

17
DH240 Series
1. Printhead
2. Upper black mark sensor
3. Media holder
4. Platen roller
5. Front panel cover
6. Media holder lock
7. Black mark sensor
1
6
4
4
7
3
5
2

18
3.3 Rear View
TH240 Series
1
7
6
5
4
3
2
1. External label entrance chute
2. Power jack
3. Reset button
4. USB interface
5. USB host
6. RS-232C interface
7. Ethernet interface