TSC TTP-247 User manual

TTP-247 Series
Desktop Barcode Printers
User Manual
Series Lists:
TTP-247/ TTP-345
TTP-245 Plus / TTP-343 Plus
Thermal Transfer
Direct Thermal

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Copyright information
© 2021 TSC Auto ID Technology Co., Ltd.
The copyright in this manual, the software and firmware in the printer described are owned by TSC Auto ID Technology Co., Ltd.
All rights reserved.
CG Triumvirate is a trademark of Agfa Corporation. CG Triumvirate Bold Condensed font is under license from the Monotype
Corporation. Windows is a registered trademark of Microsoft Corporation.
All other trademarks are the property of their respective owners. Information in this document is subject to change without
notice and does not represent a commitment on the part of TSC Auto ID Technology Co. No part of this manual may be
reproduced or transmitted in any form or by any means, for any purpose other than the purchaser’s personal use, without the
expressed written permission of TSC Auto ID Technology Co.

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Table of Contents
1. Introduction .......................................................................................................................................................................................................1
2. Operation Overview...........................................................................................................................................................................................2
2.1 Unpacking and Inspection............................................................................................................................................................................2
2.2 Equipment Checklist....................................................................................................................................................................................2
2.3 Printer Overview ..........................................................................................................................................................................................4
2.3.1 Front View.............................................................................................................................................................................................4
2.3.2 Rear View..............................................................................................................................................................................................5
3. Setup.................................................................................................................................................................................................................6
3.1 Setting up the Printer...................................................................................................................................................................................6
3.2 Instructions to Top Cover Operation.............................................................................................................................................................7
3.3 Loading the Ribbon......................................................................................................................................................................................9
3.4 Loading the Label Stock.............................................................................................................................................................................11
3.5 External Label Roll Mount Installation (Option) ..........................................................................................................................................12
3.6 Peel-off Module Installation (Option)..........................................................................................................................................................13
3.7 Loading Label in Peel-Off Mode (Option)...................................................................................................................................................16
3.8 Loading Label in Cutter Mode (Option) ......................................................................................................................................................18
4. LED and Button Functions...............................................................................................................................................................................19
4.1 LED Indicator.............................................................................................................................................................................................19

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4.2 Regular Button Function ............................................................................................................................................................................19
4.3 Power-on Utilities.......................................................................................................................................................................................20
5. TSC Console...................................................................................................................................................................................................21
5.1 Start TSC Console.....................................................................................................................................................................................21
5.2 Setup Ethernet Interface............................................................................................................................................................................23
5.3 Set WiFi and Add to TSC Console Interface ..............................................................................................................................................25
5.4 Initialize the Printer WiFi Setting ................................................................................................................................................................28
5.5 Printer Function .........................................................................................................................................................................................29
5.6 Setting Post-Print Action............................................................................................................................................................................30
6. TroubleShooting..............................................................................................................................................................................................31
7. Maintenance....................................................................................................................................................................................................31
8. Angency Compliance and Approvals...............................................................................................................................................................36
9. Revise History.................................................................................................................................................................................................40

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1. Introduction
Thank you very much for purchasing TSC bar code printer.
Thank you for purchasing the TSC TTP-245/343 Plus series, TTP-247/345 series Thermal Transfer and Direct Thermal Bar Code
Printers. Although the printer takes only a small amount of space, it delivers reliable, superior performance.
This printer provides both thermal transfer and direct thermal printing at user selectable speed of: 2.0, 3.0, 4.0 or 5.0 ips, for TTP-
245/345 series; 2.0 or 3.0 ips for TTP-343 series, .2.0, 3.0, 4.0, 5.0, 6.0 or 7.0 ips It accepts roll feed, die-cut, and fan-fold labels for
both thermal transfer and direct thermal printing. All common bar codes formats are available. Fonts and bar codes can be printed
in 4 directions, 8 different alphanumeric bitmap fonts and a build-in true type font capability. You will enjoy high throughput for
printing labels with this printer.
This document provides an easy reference for operating this printer. TSC printers include the Windows labeling software for
creating your label template. For system integration, the TSPL/TSPL2 printer programming manual or SDKs can be found on TSC
website at: https://www.tscprinters.com.

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2. Operation Overview
2.1 Unpacking and Inspection
This printer has been specially packaged to withstand damage during shipping. Please carefully inspect the packaging and
printer upon receiving the bar code printer. Please retain the packaging materials in case you need to reship the printer.
2.2 Equipment Checklist
Printer
BarTender UltraLite CD disk
Quick start guide
USB port cable
External universal switching power supply
Power Cord
Label Spindle, fixing tab x2, 1.5”core adapter x2
Ribbon spindle x2
Ribbon rewind spindle paper core
If any parts are missing, please contact the Customer Service Department of your purchased reseller or distributor.

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Dealer option
Peel off module assembly
Support paper: Art paper (Plain paper)
Support label length: 1”~6”
Support speed: 2~3 ips
Guillotine cutter
Full cut:
Media thickness: 0.06~ 0.19mm
Media type: receipt and label liner w/o glue
Partial cut:
Media thickness: 0.06~0.12mm
Media type: receipt and label liner w/o glue
Note: Except for the linerless cutter, all regular/heavy duty/care label cutters DO NOT cut on media with glue.
Main board integrated with internal Ethernet
Internal Ethernet print server module
User option
KP-200
KU-007 plus
External Ethernet print server
External wireless (802.11b/g) print server
External roll mount, media OD. 214 mm (8.4”) with 3”core label spindle
Contact CCD contact scanner
Long range linear image bar code scanner

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1. Ribbon Access Cover
2. Clear Window
3. LED Indicator
4. Feed Button
5. Printer Top Cover
6. Top Cover Open Lever
2.3 Printer Overview
2.3.1 Front View
1
2
4
5
3
6

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2.3.2 Rear View
1. Rear Paper Guide
2. USB Interface
3. Centronics Interface
4. RS-232C DB-9 Interface
5. Power Jack
6. Power Switch
Note: The interface picture here is for reference only. Please refer to the product specification for the interfaces availability.
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2
3
6
4
1

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3. Setup
3.1 Setting up the Printer
1. Place the printer on flat surface.
2. Make sure the printer is power off.
3. Connect the printer to the computer with the provided USB cable.
4. Plug in the power cord.
Note: Please switch OFF the printer before plugging in the power cord to printer power jack.

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3.2 Instructions to Top Cover Operation
Please take care when opening or closing the printer’s top cover by carefully following these instructions.
When Opening:
1. When facing the front of the printer pull the cover release levers on both sides of printer towards you.
2. Lift up the top gradually.
There are two stop positions for the top cover. Position 1 and 2 are indicated on the label below.
Note: To hold the cover open at position 1, you must lift the cover higher than the stopping point at position 1 and
gently lower the cover to stop position 1. DO NOT free fall the top cover!
3. Fully open the top cover and gently lower it to stop position 2.
Top cover support is fixed at position 2

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4. To close the cover, lift up the top cover to the ultimate angle then close the top cover gently and it will be kept at a stop position
between 1 and 2 for a while. Use both hands to gently push down the top cover to close it and make sure the cover is latched on
both sides.
Note: DO NOT place your hands between top cover and lower cover while close the top cover!
Top cover is fully open and ready to close Use both hands to close the top cover
5. Do not force the cover! If you are not sure if top cover is fixed at stop position, please do not push top cover to close it or the
top cover will be damaged.
Please open the top cover to the ultimate angle to close the top cover again. Use both hands to push top cover to close it.
Note:
Please refer to videos on TSC YouTube or driver CD.

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3.3 Loading the Ribbon
The printer detect whether it’s thermal tramsfer or direct thermal after installing the ribbon. if the ribbon is installed after turning on
power on and it will set printing mode to thermal transfer or direct thermal printing mode automatically. If printer does not detect the
ribbon, the ribbon take up motor will be turned off.
Make sure the printer top cover is engaged properly at both sides prior to powering up the printer.
Follow the Steps Below to Install the Ribbon Into Printer
1. Push down on the ribbon access window to unlatch and open the cover.
2. Place a paper core onto the ribbon rewind spindle.
3. Mount the ribbon rewind paper core on the front hubs.
4. Install a ribbon on the ribbon supply spindle.
5. Mount the ribbon supply spindle on the rear hubs.
6. Thread the ribbon leading tape downward pass the print head.
7. Attach the ribbon leader to the ribbon rewind paper core.
8. Rotate the ribbon rewind paper core until the ribbon leader is thoroughly, firmly encompassed by the black section of the ribbon.
9. Close the ribbon access window.
Note:
Please refer to videos on TSC YouTube or driver CD.

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Ribbon installation (I)
Ribbon installation (II)
Rear Hub
Ribbon Lead Tape
Ribbon supply spindle
Ribbon Rewind Spindle with Paper Core
Ribbon Spindle
Front Hub
Paper Core
Back Hub
Ribbon Access Cover

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3.4 Loading the Label Stock
1. Insert a 1”label spindle into a paper roll ( * If your paper core is 1 inch, remove the 1.5”core adapter from the fixed tab. If label
width is 4 inch wide, two fixing tabs are not required.)
2. Pull the lever to open the cover.
3. Place a roll of paper onto the center of the paper roll mount.
4. Feed the paper>Adjust the paper guides.
5. Lift the cover to the ultimate open angle then use both hands to close the cover gently. Close the printer top cover slowly and
make sure the cover latches securely.
Paper Roll
1”Label Spindle
Printing Side
Face Up
1.5” Core
Printer Top Cover
Top Cover Support
Paper Guide
Teflon Bar
Top Cover Open Lever
Paper Roll Mount

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3.5 External Label Roll Mount Installation (Option)
1. Attach the external roll mount to the printer
2. Open the printer top cover.
3. Feed the paper to the external paper feed opening slot.
4. Feed the paper, printing side face up, then adjust the paper guides to fit the paper width.
5. Close the printer top cover by lifting the top cover to the maximum opening angle then push down the top cover gently.
External Paper Feed Opening
Rear Paper Guide
Top Cover Support
Paper Guide

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3.6 Peel-off Module Installation (Option)
1. Open the top cover and remove the front panel from the printer.
2. Open the top cover
3. Use a screwdriver to screw off 6 screws on the lower inner cover.
Front Panel

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4. Upside down the printer. Remove two screws at the hinge and remove one screw at memory card cover.
5. Hold the lower cover to lift up the top cover open levers to separate the the mechanism.
6. Arrange the cable through the bezel amd Connect the peel-off panel cable to the 5-pin socket on printer PCB.
7. Insert the peel-off tenons into the lower inner cover mortises until tenons snap into places.
Roller
Tenon
Mortise
Lower Inner Cover
Lower Cover
Peel-off panel
Peel-off panel Cable
5-pin Socket
PCB
Bezel

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8. Arrange the lower inner cover back to the lower cover.
9. Lift up the peel-off panel to the lower cover to close it.
10. Use a screwdriver to screw down whole screws on the lower inner cover and the lower cover.
11. Close the top cover by arranging the top cover support back to the flute
and push it forward then close the top cover slowly.

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3.7 Loading Label in Peel-Off Mode (Option)
1. Insert a 1”label spindle into a paper roll.
2. Open the printer top cover.
3. Install the paper roll on the paper roll mount.
4. Pull out the peel-off cover.
Top Cover Open Lever
Peel-off panel
Backing paper Opening