Tysso AP-3515 User manual

AP-3515
15 Inches All-in-One POS System
Service Manual

Copyright © 2019 Fametech Inc. All Rights Reserved.
All other brands, product names, company names, trade names, trademarks and service marks used
herein are the property of their respective owners.
2
Contents
Before Using the Product 4
Revision History 4
Read This First 5
Safety Information 5
Information on Copyrights 7
System Disassembly 11
Before You Start 11
Detach the Optional Peripherals 12
1. Unplug the cables from the POS unit 12
2. Remove the optional i-Button unit 13
3. Disconnect the MSR modular unit 14
4. Disconnect the Modular VFD Customer Display 15
Remove the Printer from the Base Unit 17
Detach the Base from the POS Unit 18
Remove the HDD/SSD Drive from the POS Unit 20
Disassemble the POS Unit 22
1. Remove the back cover of the POS unit 22
2. Remove the Metal HDD Slot 23
3. Remove the Top I/O Board (of Modular VFD Customer Display) 24
4. Disconnect the HDD Cable 25
5. Remove the Touch Control Board 26
6. Remove the MSR Slot Board (J_USB3 and COM4) 28
7. Disconnect the Side USB Board (near Main Power Switch) 30
8. Remove the Side USB Board and Power Switch 31
9. Disconnect the Main Power LED Indicator from the Main Board 33
10. Disconnect the Speaker (Audio) from the Main Board 34
11. Disconnect the Inverter Cable and LVDS Cable from the Main Board 35
12. Remove the Bottom I/O Bracket 36
13. Remove the Main Board 37
14. Remove the RAM Module 38
15. CMOS Battery Replacement 39

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16. Remove the Speaker 41
17. Replace the Main Power LED Indicator 42
18. Disconnect the LVDS and Inverter Cables from the LCD Panel Set 43
19. Disassemble the LCD Panel Set 44
Application Programs 45
Installing the Printer 45
Specifications 50
Main Board Layout 50
Exploded View 50
Parts Description 52
Main Board and Parts 53

Copyright © 2019 Fametech Inc. All Rights Reserved.
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herein are the property of their respective owners.
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Before Using the Product
Revision History
Date
Version
Update Summary
Remark
Approved By
2019/11/04
V1.0
Initial Release
Joyce Huang
Robert Kuo

Copyright © 2019 Fametech Inc. All Rights Reserved.
All other brands, product names, company names, trade names, trademarks and service marks used
herein are the property of their respective owners.
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Read This First
Before using your system, please read this manual carefully, and keep it on hand for future
reference.
•The contents of this manual may be changed without notice.
•Depend on the system model and type, some parts of this manual may differ from the
actual product.
•The basic drivers and utilities that come with your system are subject to change.
•TYSSO assumes no responsibility for damages resulting from a use of the product that is
not approved by TYSSO, or failure to follow the precautions and instructions provided in
this Service Manual.
•As some of the storage space is used for the system OS and built-in software, the actual
capacity available is less than the storage capacity listed in the product specifications. In
addition, the amount of available space may vary after you perform system OS and
software updates.
Safety Information
Please observe the following safety instructions to protect your computer from damage and
ensure your personal safety.
•Do not install the system in a location that is wet, damp, or near water. This may cause a
fire or an electrical shock.
•Only use the system in the specified power environment. The system may not work, and
may even cause a fire, if it is used with a different power source or equipment, or in a
country that has different power specifications.
•Make sure the plug is not bent or crushed by a heavy object. A damaged plug can cause a
fire or an electrical shock.

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herein are the property of their respective owners.
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•Do not modify or extend the power cable. Cable damage may cause an electrical shock
or fire.
•Do not use a damaged power cord or plug, or a loose outlet. These may cause a fire,
short circuit, or electrical shock.
•Do not install the system in a location where it is likely to overheat or where it will be
exposed to direct sunlight. Ensure the system is kept a safe distance away from any
heating device. Installation in such locations could cause damage to the cabinet and the
electronic components.
•Do not drop or apply any strong shock to the system. This may cause damage to the
system.
•Do not use a sharp-pointed object on the display or apply excessive pressure to the
display. This may cause damage to the touch LCD display.
•Do not block or cover slots or openings in the system cabinet. These have been provided
for ventilation, to prevent the system from overheating.
•Do not use this system on a bed, sofa, rug or other similar surface.
•Never insert any object into the system through the cabinet openings, as they may touch
dangerous voltage points or short out parts, which could result in a fire or electrical
shock.
•Never spill liquid of any kind on the product.
•Unplug the system from the electrical power outlet before cleaning. Clean the system,
using a damp or dry cloth. Do not use abrasives, kerosene, benzene, thinner,
hydrochloric acid, or hot water, and do not use a tough sponge or a brush, as these may
cause discoloration or deterioration of the cabinet.
•Use only a 3-wire grounding type plug to avoid electric shock and damages due to short
circuits.

Copyright © 2019 Fametech Inc. All Rights Reserved.
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herein are the property of their respective owners.
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•If you have to use an extension cord, make sure that the total amperage rating of all
equipment plugged into it does not exceed the amperage rating of the extension cord and
only use a 3-wire grounding extension cord with a 3-prong grounding plug and outlet.
Information on Copyrights
Copyright
This publication, including all photographs, illustrations and software, is protected under
international copyright laws, with all rights reserved. Neither this manual, nor any of the
material contained herein, may be reproduced without written consent of the author.
Disclaimer
The information in this document is subject to change without notice. The manufacturer
makes no representations or warranties with respect to the contents hereof and specifically
disclaims any implied warranties of merchantability or fitness for any particular purpose. The
manufacturer reserves the right to revise this publication and to make changes from time to
time in the content hereof without obligation of the manufacturer to notify any person of such
revision or changes.
Trademark Recognition
All product names used in this manual are the properties of their respective owners and are
acknowledged.
About This Manual
The service manual provides service information for the AP-3515. This manual is designed to
help train service personnel to locate and fix failing parts on the machine.

Copyright © 2019 Fametech Inc. All Rights Reserved.
All other brands, product names, company names, trade names, trademarks and service marks used
herein are the property of their respective owners.
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This manual consists of the following sections:
Before Using the Product
System Disassembly
Application Programs
Specifications
FCC Statement
This device has been tested and found to comply with the limits for a Class A digital device,
pursuant to part 15 of the FCC Rules, these limits are designed to provide reasonable
protection against harmful interference when the device is operated in a commercial
environment. This device generates, uses and can radiate frequency energy and, if not
installed and used in accordance with this manual, may cause harmful interference to radio
communications. Operation of this device in a residential area is likely to cause harmful
interference in which case the user will be required to correct the interference at his/her own
expense.
FCC Warning
Changes or modifications not expressly approved by the party responsible for compliance
could void the user’s authority to operate the device.
Best Management Practice for Perchlorate Materials in California States
This device includes perchlorate in the lithium battery.
Perchlorate material-special handling may apply when handling this device.

Copyright © 2019 Fametech Inc. All Rights Reserved.
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herein are the property of their respective owners.
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Vermont Mercury Management Rules
LCD display lamps contain mercury. Dispose of them properly.
CE Mark
The above equipment was tested for compliance with the requirements set forth in the
EUROPEAN COUNCIL Directive 2014/30/EU and the technical standards mentioned above.
The results of testing in this report apply only to the product/system, which was tested. Other
similar equipment will not necessarily produce the same results due to production tolerance.
LVD
The equipment above has been tested in our facility and found compliance with the
requirement limits of applicable standards, in accordance with the DIRECTIVE 2014/35/EU*.
The test record, data evaluation and Equipment Under Test (EUT) configurations represented
herein are true accurate under the standards herein specified.
Legislation and WEEE Symbol
2012/19/EC Waste Electrical and Electronic Equipment Directive on the treatment, collection,
recycling and disposal of electric and electronic devices and their components.
The crossed-out wheeled bin symbol on the device means that it should not be disposed of
with other waste at the end of its working life. Instead, the device should be delivered to a
waste collection center for activation of the treatment, collection, recycling and disposal
procedure.

Copyright © 2019 Fametech Inc. All Rights Reserved.
All other brands, product names, company names, trade names, trademarks and service marks used
herein are the property of their respective owners.
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To prevent possible harm to the environment or human health from uncontrolled waste
disposal, please separate this device from other types of waste and recycle it responsibly to
promote the sustainable reuse of material resources.
Business users should contact their supplier and check the terms and conditions of the
purchase contract regarding its disposal.
It should not be mixed with other commercial waste for disposal.

Copyright © 2019 Fametech Inc. All Rights Reserved.
All other brands, product names, company names, trade names, trademarks and service marks used
herein are the property of their respective owners.
11
System Disassembly
Before You Start
Toprevent injuries to the LCD Panel:
•Carefully place AP-3515 on a flat, clean and stable surface.
(For example: a stable long table)
•Prepare additional cushioned material
(For example: a soft, clean blanket).
•Terminate the application running in AP-3515, and shut down the operation system.
•Turn off the power of AP-3515 and optional peripherals
(For example: thermal receipt printer, secondary LCD display)
•Disconnect all the devices or cables connected to AP-3515.
•Disconnect and remove the Power Adaptor from AP-3515.
•Unplug the power cables from the electrical outlet.
Note:
•There are no serviceable parts or components in AP-3515 or peripherals.
DO NOT modify any parts of AP-3515 or use non-qualified parts or peripherals.
•Store the disconnected parts, cables, devices and screws in a secure location for further
use.
•For maintenance or replacement, please consult the technical personnel and contact the
local representative for purchasing the new peripherals and parts.

Copyright © 2019 Fametech Inc. All Rights Reserved.
All other brands, product names, company names, trade names, trademarks and service marks used
herein are the property of their respective owners.
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Detach the Optional Peripherals
There are some of the optional peripherals installed onto the POS system. Please detach the
peripherals and store them in a secure location.
Note:
•Please turn off the whole POS system and unplug the power cables from the electrical
outlet.
1. Unplug the cables from the POS unit
①.Place the POS unit on a stable and flat location horizontally.
②.Unplug the cables and connectors from the POS unit.
Note:
•Remove the external power adaptor and power cable from the base. Store them in a
secure location for further use.

Copyright © 2019 Fametech Inc. All Rights Reserved.
All other brands, product names, company names, trade names, trademarks and service marks used
herein are the property of their respective owners.
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2. Remove the optional i-Button unit
①.Turn the POS counter clock-wise with the rear facing toward the operator.
②.Use a screw driver to loosen the securing screw.
③.Detach the i-Button from the POS terminal.
Note:
•Store the detached i-Button and screw in a secure location for further use.

Copyright © 2019 Fametech Inc. All Rights Reserved.
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herein are the property of their respective owners.
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3. Disconnect the MSR modular unit
①.Turn the POS clockwise with the rear facing toward the operator.
②.Use a screw driver to loosen the securing screw.
③.Detach the MSR module from the POS terminal.
Note:
•Store the detached MSR unit and screw in a secure location for further use.

Copyright © 2019 Fametech Inc. All Rights Reserved.
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herein are the property of their respective owners.
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4. Disconnect the Modular VFD Customer Display
①.Lay the POS terminal face down on the surface*.
Note:
•To prevent the LCD panel from injuries, carefully lay the front of the POS face down on
a flat, clean, and stable surface with additional cushioned material (for example: a
blanket).
②.Tilt the modular VFD customer display upward. There are two securing screws on the
hinge of it.
③.Use a screw driver to loosen two securing screws.

Copyright © 2019 Fametech Inc. All Rights Reserved.
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herein are the property of their respective owners.
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④.Disconnect the flat ribbon cable of Customer Display from the POS unit.
Note:
•Optional top I/O cover of VFD customer display
If the VFD customer display is removed and no longer be used, please install a VFD top I/O
cover to prevent the POS unit from dust, object or liquid.
※ The top I/O cover is an optional part and not included in the product.
Please purchase separately and refer to the local representative for order information.

Copyright © 2019 Fametech Inc. All Rights Reserved.
All other brands, product names, company names, trade names, trademarks and service marks used
herein are the property of their respective owners.
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Remove the Printer from the Base Unit
①.Loosen two securing screws on the cover and remove the cover.
②.Detach two cables on the printer (USB & power cable) and remove the printer.
USB cable
Power cable

Copyright © 2019 Fametech Inc. All Rights Reserved.
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herein are the property of their respective owners.
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Detach the Base from the POS Unit
①.Lay the POS terminal face down on the surface.
Note:
•To prevent the LCD panel from injuries, carefully lay the front of the POS face down on
a flat, clean, and stable surface with additional cushioned material (for example: a
blanket).
②.Loosen two securing screws on the top of the base hinge holder.

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herein are the property of their respective owners.
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③.Loosen two securing screws near two sides of the base.
④.Detach the base from the POS unit.
⑤.Loosen two securing screws (orange mark) and remove two USB connectors (red mark).

Copyright © 2019 Fametech Inc. All Rights Reserved.
All other brands, product names, company names, trade names, trademarks and service marks used
herein are the property of their respective owners.
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Remove the HDD/SSD Drive from the POS Unit
①.Lay the POS unit down on the surface*.
Note:
•To prevent the LCD panel from injuries, carefully put the front of the POS face down on
a flat, clean, and stable surface with additional cushioned material (for example: a
blanket).
②.Loosen the securing screws of the HDD drive slot.
③.Pull out the HDD drive module.
HDD Slot