Tysso TP-9X16 User manual

Copyright © 2021 Fametech Inc. All Rights Reserved.
All other brands, product names, company names, trade names, trademarks and service marks
used herein are the property of their respective owners.
1
TP-9X16
15.6-inch Touch Screen POS
Terminal
User Manual
Installation Guide

Copyright © 2021 Fametech Inc. All Rights Reserved.
All other brands, product names, company names, trade names, trademarks and service marks used
herein are the property of their respective owners.
2
Contents
General Information 3
Revision History 3
About This Manual 4
Disclaimer 4
Warning 4
Caution 5
Warranty Limits 5
Trade Marks and Service Marks 5
Important Safety Information 6
Product Overview 7
Packing 7
Specifications 8
Dimension 10
Part Description 12
I/O Ports 15
POS Installation 17
Unpack Your POS 17
Install Your POS 18

Copyright © 2021 Fametech Inc. All Rights Reserved.
All other brands, product names, company names, trade names, trademarks and service marks used
herein are the property of their respective owners.
3
General Information
Revision History
Date
Version
Update Summary
Remark
Approved By
2021/11/22
V1.0
Initial released
Harrel Chen
Robert Kuo

Copyright © 2021 Fametech Inc. All Rights Reserved.
All other brands, product names, company names, trade names, trademarks and service marks used
herein are the property of their respective owners.
4
About This Manual
The purpose of this user’s manual is to provide general information on TYSSO’s POS
Terminal and to show the users how to configure the hardware-related configurations. The
information in this manual is subject to change without notice due to rapid improvement on IT
technology. Users can get the most up-to-date information from our websites:
https://www.fametech-pos.com/
Disclaimer
This manual has been examined for accuracy. While precaution has been taken in the
preparation of this manual, neither the manufacturer takes no liability for errors or omissions
nor assume any responsibility for damage(s) incurred directly or indirectly from errors,
omissions, or discrepancies of this manual.
IN NO EVENT WILL THE VENDOR BE LIABLE FOR DIRECT, INDIRECT, SPECIAL,
INCIDENTAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR
INABILITY TO USE THIS PRODUCT OR DOCUMENTATION, EVEN IF THE POSSIBILITY
OF SUCH DAMAGES HAS BEEN ADVISED. IN PARTICULAR, THE VENDOR SHALL NOT
HAVE LIABILITY FOR ANY HARDWARE, SOFTWARE, OR DATA STORED OR USED WITH
THE PRODUCT, INCLUDING THE COSTS OF REPAIRING, REPLACING, OR
RECOVERING SUCH HARDWARE, SOFTWARE OR DATA.
Warning
The terminal has been tested and found to comply with the limits for a Class a digital device,
pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable
protection against harmful interface in a residential installation. This equipment can generate
and radiate radio frequency energy and, if not installed and used according to the instructions,
may cause harmful interference to radio communications. However, there is no guarantee that
interface will not occur under particular installation. If this equipment does cause harmful
interference to radio or television reception, which is found by turning the equipment off and
on, the user is encouraged to try to correct the interface by one or more of the following
measures:
Reorient or relocate the receiving antenna.
Increase the distance between the equipment or device.
Connect the equipment to an outlet other than the receiver’s.
Consult a dealer or an experienced radio/TV technician for assistance.

Copyright © 2021 Fametech Inc. All Rights Reserved.
All other brands, product names, company names, trade names, trademarks and service marks used
herein are the property of their respective owners.
5
Caution
The system is provided with a battery-powered Real-Time Clock circuit. There is a danger of
exposing and personal injury if the battery is incorrectly replaced or mistreated. Do not
attempt to disassemble the battery, immerse it in the water or expose it to fire.
Warranty Limits
If the product and the parts are disassembled by any person other than the authorized
technicians, the warranty will be terminated. The users should consult his/her dealer for any
technical problems. Warranty does not cover any damage caused by improper use.
Trade Marks and Service Marks
TYSSO is a registered trademark of FAMETECH INC.
Other brand and product names are trademarks and registered trademarks and service marks
of their respective owners.

Copyright © 2021 Fametech Inc. All Rights Reserved.
All other brands, product names, company names, trade names, trademarks and service marks used
herein are the property of their respective owners.
6
Important Safety Information
Read following instructions carefully.
Use only parts, especially power adapter, recommended by the manufacturer;
unapproved parts may be hazardous.
Before plugging the power cord into the AC inlet of the power supply unit, make
sure that the voltage applied to the power outlet is within the specified range
(100V~240V).
Improper power source voltage range will cause damage to the power supply unit.
Power off the system and remove the power adapter while cleaning the system.
Before powering on the system, make sure all the peripherals are firmly installed.
Do not use the system near water, such as a bathtub, a washbowl, a kitchen sink,
a laundry tub, and a swimming pool. Do not expose the machine under direct
sunlight, and keep it away from any heat source.
Do not place the system on an unstable cart, stand or table. If the machine falls, it
may injure a person or cause serious damage to the appliance.
The system is equipped with a three-wire grounded plug with a third (grounding)
pin. This is a safety feature. If your outlet does not accommodate the three-wire
plug, have an electrician install a correct outlet, or use an adapter to ground the
appliance safely. Do not leave out the safety purpose of the grounded plug.
Do not allow anything to rest on the power cord. Do not locate the system where
people may walk on the cord.
Do not make the power outlet and extension cords overload. Overload can result
in fire or electric shock.
Do not push any object into the computer cabinet. Dangerous voltage points may
be touched and the parts may be shorted out resulting in fire or electric shock.
Do not attempt to service the system on your own. Opening or removing cover can
expose you to dangerous voltage or other hazards.
Power off the system before installing or removing non-PNP (plug and play)
devices.
If any of the following situations occurs, unplug the systems from the power outlet
immediately and consult with a qualified service person:
1. The power cord or plug is damaged or frayed.
2. Liquid is spilled into the system.
3. The system is dropped or the cabinet is damaged.
When the system is not in use, cover the system and store it with care.

Copyright © 2021 Fametech Inc. All Rights Reserved.
All other brands, product names, company names, trade names, trademarks and service marks used
herein are the property of their respective owners.
7
Product Overview
Packing
POS Unit
Power Adapter AC Power Cord Quick Installation Guide
Contents
POS Unit x 1
Power Adapter x 1
AC Power Cord x 1
Quick Installation Guide x 1
RJ-45 to RS-232-DB9 Male Cable x 3
Optional Accessories*
Magnetic Stripe Card Reader (MSR)
Modular Customer Display
Secondary LCD Display
Wi-Fi Module
*For more information relating to the other optional peripherals, please contact the local
representatives or technical support personnel of the providers.

Copyright © 2021 Fametech Inc. All Rights Reserved.
All other brands, product names, company names, trade names, trademarks and service marks used
herein are the property of their respective owners.
8
Specifications
Model Name
TP-9616
TP-9716U
TP-9816U
Processor
Intel® Celeron® J6412
(1.5M Cache, Max. 2.6
GHz)
6th Generation Sky
Lake
Intel® Core™ i5-6360U
Processor (4M Cache,
Max. 3.1 GHz)
7th Generation Kaby
Lake
Intel® Core™ i3-7020U
Processor (3M Cache,
2.30 GHz)
System Memory
2 x 260 pin DDR4 SO-DIMM, up to 32GB
Storage
1 x M.2 SATA and PCIe SSD
LCD Panel –I
15.6-inch TFT LCD, 1920 (W) RGB x 1080 (H)
LCD Panel –II
15.6-inch TFT LCD, 1366 (W) RGB x 768 (H)
Touch Panel
True-Flat Projected Capacitive Multi Touch
Speaker
1 x 2W High Quality Speaker
I/O Interface
USB
1 x USB-A 3.2 and 1 x
USB-C 3.2 (Bottom)
3 x USB-A 3.0 (Bottom)
2 x USB 2.0 (Panel
Side)
5 x USB-A 3.0 (Bottom)
2 x USB 2.0 (Panel
Side)
5 x USB-A 3.0 (Bottom)
2 x USB 2.0 (Panel
Side)
LAN
1 x RJ45 10/100/1000Mbps Giga Ethernet
COM
3 x COM (RJ45), w/ RI/5V/12V (Bottom)
HDMI
1 x HDMI Port
Audio
1 x Line-out and 1 x MIC-in
Cash Drawer
1 x RJ11 port supports 2 cash drawer with 12V or 24V by jumper
DC Power Out
1 x +12V Power Out
DC Power In
1 x Standard DIN 4PIN type
Power Management
Power Adapter
12V@5A, 60W Adapter
[email protected], 90W
Adapter
[email protected], 90W
Adapter
Mechanical & Environmental
Dust and Water
IP65 on Front Bezel
Tilt Adjustment
0°~ 90°
Dimension
389 (W) x 352 (H) x 210 (D)mm
Weight
4.3 kg
Certification
CE/FCC/LVD
Operation System
Windows 10 IoT and Linux
TPM
TPM2.0 (option)
Operation Condition
0°C to +40°C / 20 to 80% without condensation
Storage Condition
-20°C to +55°C / 20 to 85% without condensation
*The specifications are subjected to change without prior notice.

Copyright © 2021 Fametech Inc. All Rights Reserved.
All other brands, product names, company names, trade names, trademarks and service marks used
herein are the property of their respective owners.
9
Optional Accessories
Optional Accessories
2nd Display
9.7" (1024 x 768) and 10.1" (1280 x 800) LCD Display
Optional PCAP Touchscreen
Customer Display
VFD and LCD Customer Display
MSR
Bi-directional, Comply with ISO 7811 and Three Track support
Wi-Fi
Wi-Fi IEEE 802.11 a/b/g/n/ac
*For further information relating to the other optional peripherals, please contact the local
representatives or technical support personnel of the providers.

Copyright © 2021 Fametech Inc. All Rights Reserved.
All other brands, product names, company names, trade names, trademarks and service marks used
herein are the property of their respective owners.
10
Dimension
Left View
Front View
Right View
POS with 2nd Display
POS with VFD
Rear View
*Tilt Adjustment: 0° ~ 90°

Copyright © 2021 Fametech Inc. All Rights Reserved.
All other brands, product names, company names, trade names, trademarks and service marks used
herein are the property of their respective owners.
11
Bottom View
Note:
The Magnetic Stripe Card Reader (MSR) and Customer Display/2nd Display are optional
parts and may not be included in the package. Please purchase the optional parts
separately.

Copyright © 2021 Fametech Inc. All Rights Reserved.
All other brands, product names, company names, trade names, trademarks and service marks used
herein are the property of their respective owners.
12
Part Description
Front View
Rear View
MSR Module
(Optional)
LCD Touch Screen
Power Button
Base
Customer Display (Optional)
Base
MSR Module
(Optional)
I/O Ports

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herein are the property of their respective owners.
13
Side View
Left View (With Customer Display) Left View
Right View (With Customer Display) Right View
MSR Module
(Optional)
Side I/O Port
(USB)
Customer Display
(Optional)
Customer Display
(Optional)
MSR Module
(Optional)

Copyright © 2021 Fametech Inc. All Rights Reserved.
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herein are the property of their respective owners.
14
Bottom View (Base)
Rear View (Base)
TP-9616:
TP-9716U/TP-9816U:

Copyright © 2021 Fametech Inc. All Rights Reserved.
All other brands, product names, company names, trade names, trademarks and service marks used
herein are the property of their respective owners.
15
I/O Ports
TP-9616:
TP-9716U/TP-9816U:
Bottom I/O Ports
Side I/O Ports
COM1
RJ-45
(LAN)
USB-C 3.2
HDMI
RJ11
(CR)
Main Power
Input
12V DC
OUT
LINE-OUT
COM2
USB-A 3.2
USB-A 3.0 x 2
USB-A 3.0 x 4
COM3
MIC-IN
USB-A 3.0 x 1

Copyright © 2021 Fametech Inc. All Rights Reserved.
All other brands, product names, company names, trade names, trademarks and service marks used
herein are the property of their respective owners.
16
I/O Ports Descriptions:
I/O Port
Description
12V-OUT
1 x 12VDC Power Out
12V-IN
1 x Standard DIN 4PIN type Main Power Connector
Cash Drawer
1 x RJ11 port supports 2 cash drawer with 12V or 24V by jumper
LAN
1 x RJ-45 10/100/1000Mbps Giga Ethernet
USB
Connect devices with USB connectors
TP-9616:
1 x USB-A 3.2, 1 x USB-C 3.2, 3 x USB-A 3.0 (Bottom)
2 x USB 2.0 (Panel Side)
TP-9716U/TP-9816U:
5 x USB-A 3.0 (Bottom)
2 x USB 2.0 (Panel Side)
COM
There are RJ45 and USB Type A with RI/+5VDC/+12VDC output
by BIOS
COM1, COM2, COM3:
RJ45 type with RI/+5V /12V by BIOS setting in I/O Bracket
HDMI
1 x HDMI for transmitting data to monitor
LINE-OUT
1 x Line-out for earphone or speaker
MIC-IN
1 x Mic-in for microphone connector
*Please contact for local representative for further information.

Copyright © 2021 Fametech Inc. All Rights Reserved.
All other brands, product names, company names, trade names, trademarks and service marks used
herein are the property of their respective owners.
17
POS Installation
Unpack Your POS
The contents may vary with different options. If there’s any physical damage or
missing parts, please contact your supplier immediately. Please keep all packing
materials in case you need to ship back the device for service.
Unpacking
The product and accessories are packed in a paperboard carton. And it is wrapped
by foam padding for protection during shipping.

Copyright © 2021 Fametech Inc. All Rights Reserved.
All other brands, product names, company names, trade names, trademarks and service marks used
herein are the property of their respective owners.
18
Install Your POS
1. Place the POS terminal on the proper location.
2. Connect the power connector to the POS unit (Main Power Input).
3. Connect the optional peripherals to the POS (for example: Receipt Printer,
Barcode Scanner, etc.)
4. Connect the AC power cord to the power adapter, and plug the AC power cord to
the power source (for example: electrical outlet).
5. Examine the Power Connector and Power Cord. They should be properly
connected to the POS terminal, Power Adapter, and Power Source.
6. Switch on the Printer Unit, Customer Display (if pre-installed) and other optional
peripherals.
7. Turn on the POS terminal.
Note:
Always install the POS terminal and the optional peripherals on a flat, clean and stable
location.
To prevent obstruction on the operator, reserve appropriate space for the POS terminal
and remove unnecessarily objects or items.
Electrical Outlet
Power Cord
Power Adapter
POS Terminal