Ubiquiti IsoStation AC IS-5AC User manual

Shielded airMAX®ac Radio
with Isolation Antenna
Model: IS-5AC

Introduction
Thank you for purchasing the Ubiquiti Networks®
IsoStation™AC. This Quick Start Guide is designed to guide you
through installation and also includes warrantyterms.
Package Contents
IsoStation AC Metal Strap
ShieldedairMAX®ac Radio
withIsolation Antenna
Model:IS-5AC
Gigabit PoE (24V, 0.5A)
with Mounting Bracket
Power Cord Quick Start
Guide
TERMS OF USE: Ubiquiti radio devices must be professionally installed. Shielded Ethernet
cable and earth grounding must be used as conditions of product warranty. TOUGHCable™is
designed for outdoor installations. It is the customer’s responsibility to follow local country
regulations, including operation within legal frequency channels, output power, and Dynamic
Frequency Selection (DFS) requirements.

Installation Requirements
• 7 mm socket wrench or screwdriver
• Shielded Category 5 (or above) cabling should be used for
all wired Ethernet connections and should be grounded
through the AC ground of the PoE.
We recommend that you protect your networks from
harmful outdoor environments and destructive ESD events
with industrial‑grade, shielded Ethernet cable from Ubiquiti
Networks. For more details, visit
www.ubnt.com/toughcable
Hardware Overview
Reset
Button
Ethernet
Port
Power
LED
Power LED The LED will light blue when the device is
connected to a power source.
Ethernet Port This Gigabit Ethernet port is used to connect
the power and should be connected to the LAN and DHCP
server.
Reset Button To reset to factory defaults, press and hold the
Reset button for more than 10 seconds while the IsoStation
is poweredon. Alternatively, the IsoStation may be reset
remotely via a Reset button located on the bottom of the
Gigabit PoE Adapter.

Release Button
Release
Button
Release Button The default horn (beamwidth: 45°) can
be swapped out for an optional horn with a different
beamwidth. To remove the attached horn, rotate the horn
counterclockwise while depressing the Release Button.
To reinstall the horn, align the arrow on the horn with the
Release Button. Then press down on the horn and rotate it
clockwise until you hear a click.

Hardware Installation
The IsoStation was designed for quick mounting on a pole.
1. Open the Metal Strap and feed it through the base of the
IsoStation.
2. Wrap the Metal Strap around the pole. Use a 7 mm socket
wrench to turn the screw clockwise and securely fasten the
clamp to the pole.

*640-00267-05*
640-00267-05
Connecting Power
1. Remove the port cover by pressing down the center of the
cover and sliding the cover out.
2. Remove the rubber gasket from the port cover.

3. Connect an Ethernet cable to the Ethernet port.
4. Replace the port cover.

5. Fit the rubber gasket over the Ethernet cable, and then
slide the gasket into the port cover.
6. Connect the power using one of the following options:
• Using the included Gigabit PoE Adapter: Go to
“Connecting to the PoE Adapter”.
• Using a separate PoE switch: Connect the Ethernet
cable from the IsoStation’s Ethernet port to a
PoE‑enabled Ethernet port on the switch.
WARNING: The switch port must comply with the
power specifications listed in the Specifications
section of this Quick Start Guide.

Connecting to the PoE Adapter
1. Connect the Ethernet cable from the IsoStation to the POE
port on the PoEAdapter.
2. Connect an Ethernet cable from your LAN to the LAN port
on the PoE Adapter.
3. Connect the Power Cord to the PoE Adapter, and then plug
the Power Cord into a power outlet.
Mounting the PoE Adapter (Optional)
1. Remove the PoE Mounting Bracket from the adapter, place
the bracket at the desired location, and mark the two holes.
2. Pre‑drill the holes if necessary, and secure the bracket
using two fasteners (not included).
3. Align the adapter’s slots with the tabs of the PoE Mounting
Bracket, and then slide the adapterdown.

Accessing airOS via Wi‑Fi
Verify connectivity in the airOS® Configuration Interface. There
are two methods, the U Mobile App and Web Portal. Both are
available for 15 minutes immediately after you power on the
IsoStation. If necessary, you can power cycle the IsoStation to
re‑enable its Wi‑Fi.
Proceed to the appropriate instructions:
U Mobile App
1. Download the U Mobile app from the AppStore (iOS) or
Google Play™ (Android).
2. Connect your device’s Wi‑Fi to the IsoStation SSID named:
IS-5AC:<MAC Address>
Note: Ensure that DHCP is enabled on your
Wi‑Fiadapter.
3. Launch the app.
4. Tap the IsoStation on the Connections screen.

5. Tap Connect on the Login screen.
6. Select your Country and tap Done.
7. Customize your settings as needed.

Web Portal
1. Connect your device’s Wi‑Fi to the IsoStation SSID named:
IS-5AC:<MAC Address>
Note: Ensure that your Wi‑Fi connection has DHCP
enabled.
2. Launch your web browser and go to:
http://setup.ubnt.com
3. Enter ubnt in the Username and Password fields. Select
your Country and Language. You must agree to the Terms of
Use to use the product. Click Login.
Note: The Country setting for U.S. product versions is
restricted to a choice of Canada, Puerto Rico, or the
U.S. to ensure compliance with FCC/IC regulations.
The airOS Configuration Interface will appear, allowing you
to customize your settings as needed. For additional details
on the airOS Configuration Interface, refer to the User Guide
available at documentation.ubnt.com/airmax

Installer Compliance Responsibility
Devices must be professionally installed and it is the
professional installer's responsibility to make sure the device is
operated within local country regulatory requirements.
The Output Power field is provided to the professional installer
to assist in meeting regulatory requirements.

Specifications
IS‑5AC
Dimensions
Without Horn
174 x 174 x 150 mm
(6.85 x 6.85 x 5.91")
131 x 131 x 65 mm
(5.16 x 5.16 x 2.56")
Weight
Without Horn
725.7 g
(1.60 lb)
408.2 g
(0.90 lb)
Gain 14 dBi
Beamwidth 45° (Default Horn)
Networking Interface (1) 10/100/1000 Ethernet Port
LED Power
Max. Power Consumption 8.5W
Power Supply 24V, 0.5A Gigabit PoE Adapter (Included)
Power Method Passive PoE (Pairs 4, 5+; 7, 8 Return)
Supported Voltage Range 20 to 26VDC
Wind Loading 36 N @ 200 km/h
(8.09 lbf @ 125 mph)
Wind Survivability 200 km/h
(125 mph)
Operating Temperature ‑40 to 70° C (‑40 to 158° F)
Operating Humidity 5 to 95% Noncondensing
Mounting Pole‑Mount (Kit Included)
ESD/EMP Protection ± 24kV Contact/Air
Certications CE, FCC, IC
Operating Frequency (MHz)
Worldwide 2400 ‑ 2483.5
5150 ‑ 5875
USA U‑NII‑1 U-NII-3
5150 ‑ 5250 5725 ‑ 5850

Safety Notices
1. Read, follow, and keep these instructions.
2. Heed all warnings.
3. Only use attachments/accessories specified by the manufacturer.
WARNING: Do not use this product in location that can
be submerged by water.
WARNING: Avoid using this product during an electrical
storm. There may be a remote risk of electric shock from
lightning.
Electrical Safety Information
1. Compliance is required with respect to voltage, frequency, and current
requirements indicated on the manufacturer’s label. Connection to a
different power source than those specified may result in improper
operation, damage to the equipment or pose a fire hazard if the
limitations are not followed.
2. There are no operator serviceable parts inside this equipment. Service
should be provided only by a qualified service technician.
3. This equipment is provided with a detachable power cord which has
an integral safety ground wire intended for connection to a grounded
safety outlet.
a. Do not substitute the power cord with one that is not the provided
approved type. Never use an adapter plug to connect to a 2‑wire
outlet as this will defeat the continuity of the grounding wire.
b. The equipment requires the use of the ground wire as a part of the
safety certification, modification or misuse can provide a shock
hazard that can result in serious injury or death.
c. Contact a qualified electrician or the manufacturer if there
are questions about the installation prior to connecting the
equipment.
d. Protective earthing is provided by Listed AC adapter. Building
installation shall provide appropriate short‑circuit backup
protection.
e. Protective bonding must be installed in accordance with local
national wiring rules and regulations.

Limited Warranty
UBIQUITI NETWORKS, Inc (“UBIQUITI NETWORKS”) warrants that the
product(s) furnished hereunder (the “Product(s)”) shall be free from defects
in material and workmanship for a period of one (1) year from the date
of shipment by UBIQUITI NETWORKS under normal use and operation.
UBIQUITI NETWORKS’ sole and exclusive obligation and liability under
the foregoing warranty shall be for UBIQUITI NETWORKS, at its discretion,
to repair or replace any Product that fails to conform to the above
warranty during the above warranty period. The expense of removal and
reinstallation of any Product is not included in this warranty. The warranty
period of any repaired or replaced Product shall not extend beyond its
original term.
Warranty Conditions
The above warranty does not apply if the Product:
(I) has been modified and/or altered, or an addition made thereto,
except by Ubiquiti Networks, or Ubiquiti Networks’ authorized
representatives, or as approved by Ubiquiti Networks in writing;
(II) has been painted, rebranded or physically modified in any way;
(III) has been damaged due to errors or defects in cabling;
(IV) has been subjected to misuse, abuse, negligence, abnormal
physical, electromagnetic or electrical stress, including lightning
strikes, or accident;
(V) has been damaged or impaired as a result of using third party
firmware;
(VI) has no original Ubiquiti MAC label, or is missing any other original
Ubiquiti label(s); or
(VII) has not been received by Ubiquiti within 30 days of issuance of
the RMA.
In addition, the above warranty shall apply only if: the product has been
properly installed and used at all times in accordance, and in all material
respects, with the applicable Product documentation; all Ethernet cabling
runs use CAT5 (or above), and for outdoor installations, shielded Ethernet
cabling is used, and for indoor installations, indoor cabling requirements
are followed.
Returns
No Products will be accepted for replacement or repair without obtaining
a Return Materials Authorization (RMA) number from UBIQUITI NETWORKS
during the warranty period, and the Products being received at UBIQUITI
NETWORKS’ facility freight prepaid in accordance with the RMA process of
UBIQUITI NETWORKS. Products returned without an RMA number will not
be processed and will be returned freight collect or subject to disposal.
Information on the RMA process and obtaining an RMA number can be
found at: www.ubnt.com/support/warranty.

Disclaimer
EXCEPT FOR ANY EXPRESS WARRANTIES PROVIDED HEREIN, UBIQUITI
NETWORKS, ITS AFFILIATES, AND ITS AND THEIR THIRD PARTY DATA,
SERVICE, SOFTWARE AND HARDWARE PROVIDERS HEREBY DISCLAIM
AND MAKE NO OTHER REPRESENTATION OR WARRANTY OF ANY KIND,
EXPRESS, IMPLIED OR STATUTORY, INCLUDING, BUT NOT LIMITED TO,
REPRESENTATIONS, GUARANTEES, OR WARRANTIES OF MERCHANTABILITY,
ACCURACY, QUALITY OF SERVICE OR RESULTS, AVAILABILITY,
SATISFACTORY QUALITY, LACK OF VIRUSES, QUIET ENJOYMENT, FITNESS
FOR A PARTICULAR PURPOSE AND NON‑INFRINGEMENT AND ANY
WARRANTIES ARISING FROM ANY COURSE OF DEALING, USAGE OR
TRADE PRACTICE IN CONNECTION WITH SUCH PRODUCTS AND SERVICES.
BUYER ACKNOWLEDGES THAT NEITHER UBIQUITI NETWORKS NOR
ITS THIRD PARTY PROVIDERS CONTROL BUYER’S EQUIPMENT OR THE
TRANSFER OF DATA OVER COMMUNICATIONS FACILITIES, INCLUDING
THE INTERNET, AND THAT THE PRODUCTS AND SERVICES MAY BE
SUBJECT TO LIMITATIONS, INTERRUPTIONS, DELAYS, CANCELLATIONS
AND OTHER PROBLEMS INHERENT IN THE USE OF COMMUNICATIONS
FACILITIES. UBIQUITI NETWORKS, ITS AFFILIATES AND ITS AND THEIR THIRD
PARTY PROVIDERS ARE NOT RESPONSIBLE FOR ANY INTERRUPTIONS,
DELAYS, CANCELLATIONS, DELIVERY FAILURES, DATA LOSS, CONTENT
CORRUPTION, PACKET LOSS, OR OTHER DAMAGE RESULTING FROM ANY
OF THE FOREGOING. In addition, UBIQUITI NETWORKS does not warrant
that the operation of the Products will be error-free or that operation will
be uninterrupted. In no event shall UBIQUITI NETWORKS be responsible
for damages or claims of any nature or description relating to system
performance, including coverage, buyer’s selection of products (including
the Products) for buyer’s application and/or failure of products (including
the Products) to meet government or regulatory requirements.
Limitation of Liability
EXCEPT TO THE EXTENT PROHIBITED BY LOCAL LAW, IN NO EVENT WILL
UBIQUITI OR ITS SUBSIDIARIES, AFFILIATES OR SUPPLIERS BE LIABLE FOR
DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR OTHER DAMAGES
(INCLUDING LOST PROFIT, LOST DATA, OR DOWNTIME COSTS), ARISING
OUT OF THE USE, INABILITY TO USE, OR THE RESULTS OF USE OF THE
PRODUCT, WHETHER BASED IN WARRANTY, CONTRACT, TORT OR OTHER
LEGAL THEORY, AND WHETHER OR NOT ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES.

Note
Some countries, states and provinces do not allow exclusions of implied
warranties or conditions, so the above exclusion may not apply to you.
You may have other rights that vary from country to country, state to
state, or province to province. Some countries, states and provinces do not
allow the exclusion or limitation of liability for incidental or consequential
damages, so the above limitation may not apply to you. EXCEPT TO
THE EXTENT ALLOWED BY LOCAL LAW, THESE WARRANTY TERMS DO
NOT EXCLUDE, RESTRICT OR MODIFY, AND ARE IN ADDITION TO, THE
MANDATORY STATUTORY RIGHTS APPLICABLE TO THE LICENSE OF ANY
SOFTWARE (EMBEDDED IN THE PRODUCT) TO YOU. The United Nations
Convention on Contracts for the International Sale of Goods shall not apply
to any transactions regarding the sale of the Products.
Compliance
FCC
Changes or modifications not expressly approved by the party responsible
for compliance could void the user’s authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to
the following two conditions.
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including
interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a
Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference
when the equipment is operated in a commercial environment. This
equipment generates, uses, and can radiate radio frequency energy and,
if not installed and used in accordance with the instruction manual, may
cause harmful interference to radio communications. Operations of this
equipment in a residential area is likely to cause harmful interference in
which case the user will be required to correct the interference at his own
expense.
This radio transmitter (FCC ID: SWX‑IS5AC) has been approved by FCC
to operate with the antenna types listed below with the maximum
permissible gain and required antenna impedance for each antenna type
indicated. Antenna types not included in this list, having a gain greater
than the maximum gain indicated for that type, are strictly prohibited for
use with this device.
• Horn antenna, gain: 14 dBi

Industry Canada
CAN ICES‑3(A)/NMB‑3(A)
This Class A digital apparatus complies with Canadian CAN ICES‑003.
To reduce potential radio interference to other users, the antenna
type and its gain should be so chosen that the equivalent isotropically
radiated power (e.i.r.p.) is not more than that permitted for successful
communication.
This device complies with Industry Canada licence‑exempt RSS standard(s).
Operation is subject to the following two conditions:
1. This device may not cause interference, and
2. This device must accept any interference, including interference that
may cause undesired operation of the device.
This radio transmitter (IC: 6545A‑IS5AC) has been approved by Industry
Canada to operate with the antenna types listed below with the maximum
permissible gain and required antenna impedance for each antenna type
indicated. Antenna types not included in this list, having a gain greater
than the maximum gain indicated for that type, are strictly prohibited for
use with this device.
• Horn antenna, gain: 14 dBi
CAN ICES‑3(A)/NMB‑3(A)
Cet appareil numérique de la classe A est conforme à la norme NMB‑003
du Canada.
Pour réduire le risque d’interférence aux autres utilisateurs, le type
d’antenne et son gain doivent être choisies de façon que la puissance
isotrope rayonnée équivalente (PIRE) ne dépasse pas ce qui est nécessaire
pour une communication réussie.
Cet appareil est conforme à la norme RSS Industrie Canada exempts de
licence norme(s). Son fonctionnement est soumis aux deux conditions
suivantes:
1. Cet appareil ne peut pas provoquer d’interférences et
2. Cet appareil doit accepter toute interférence, y compris les
interférences qui peuvent causer un mauvais fonctionnement du
dispositif.
Cet émetteur radio (IC: 6545A‑IS5AC) a été approuvée par Industrie Canada
pour l’exploitation avec l’antenne types énumérés ci‑dessous avec le gain
maximal admissible et requis l’impédance de l’antenne pour chaque type
d’antenne indiqué. Types d’antenne non inclus dans cette liste, ayant un
gain supérieur au gain maximal indiqué pour ce type, sont strictement
interdits pour une utilisation avec cet appareil.
• Antenne corne, 14 dBi

RF Exposure Warning
The antennas used for this transmitter must be installed to provide a
separation distance of at least 20 cm from all persons and must not be
located or operating in conjunction with any other antenna or transmitter.
Les antennes utilisées pour ce transmetteur doivent être installé en
considérant une distance de séparation de toute personnes d’au moins
20cm et ne doivent pas être localisé ou utilisé en conflit avec tout autre
antenne ou transmetteur.
Australia and New Zealand
Warning: This is a Class A product. In a domestic environment this
product may cause radio interference in which case the user may
be required to take adequate measures.
CE Marking
CE marking on this product represents the product is in compliance with all
directives that are applicable to it.
Alert Sign (!) Follows CE Marking
Alert sign must be indicated if a restriction on use applied to the product
and it must follow the CE marking.