Ultimaker 2 Extended User manual

User manual
The fast, easy to use, Open-source 3D printer
English Version 1.11

Table of Contents
A. Welcome to the Ultimaker 2
A1. The Ultimaker experience
A2. Specications of the Ultimaker 2
B. Get started and unpack your Ultimaker 2
B1. Unboxing your Ultimaker 2
B2. What’s in the box
B3. Ultimaker 2 at a Glance
C. Installing parts on your Ultimaker 2
C1. Installing power supply
C2. Spool holder and lament guide
C3. Switch on/o the Ultimaker 2
D. First use of your Ultimaker 2
D1. First time startup
D2. Leveling the build plate
D3. Loading lament material
D4. Make your rst 3D print
D5. 3D Printing and print removal
E. MakeaprintlewithCurasoftware
E1. Downloading and installing Cura
E2. Cura software interface
E3. From YouMagine.com to load le in Cura
E4. Preparing a 3D model
E5. From SD-card to print your le
F. Maintenance for your Ultimaker 2
F1. In General
F2. The glass plate
F3. Change lament and material feeder
F4. Lubricating the axes
G. Troubleshooting and support for the Ultimaker 2
G1. Simple Troubleshooting tips
G2. Contact support
G3. Terminology
G4. Safety and Compliance
Terms of service
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User manual

WELCOME
TO THE
ULTIMAKER 2
4

This User manual is designed to help you start your
experience with Ultimaker 2. Within these pages, we
want to show you how simple and easy it is to pro-
duce great prints.
You might be familiar with earlier types of Ultimakers
or other 3D-printers. It is essential that your read this
manual carefully as there are a lot of new procedures
with Ultimaker 2.
For a more personal guidance towards your
Ultimaker 2 you can also watch the “Unboxing” and
”First time startup” video’s under the following links:
http://vimeo.com/ultimaker/2-unboxing
http://vimeo.com/ultimaker/2-rsttimestartup
A1. The Ultimaker Experience
A. Welcome to the Ultimaker 2 5

A2. Specication of the Ultimaker 2
Printing
Print technology Fused lament
fabrication (FFF)
Build volume 23 x 22,5 x 20,5 cm
Layer resolution 20 micron (Ultra high)
60 micron (High)
100 micron (Medium)
200 micron (Low)
Position precision X 12,5 micron
Y 12,5 micron
Z 5 micron
Filament diameter 2.85 mm (generally
known as 3 mm lament)
Nozzle diameter 0.4 mm
Print speed 30 mm/1 - 300 mm/s
Travel speed 30 mm/1 - 350 mm/s
Software
Software package Cura - Ocial Ultimaker
File types STL / OBJ / DAE / AMF
Supports Windows (XP 32 bit/7+)
Ubuntu Linux (12.04+)
Mac OS X (10.6 64bit +)
Electrical
AC INPUT 100 - 240 V,
approx. 4 AMPS,
50 - 60 HZ
221 watt max.
Power Requirements 24 V DC @ 9.2 AMPS
Connectivity Stand-alone printing
from SD-card
USB (rmware)
WIFI ready
WARNING: The Ultimaker 2 generates high temperatures and has hot moving parts that can cau-
se injury. Never reach inside of the Ultimaker 2 while it is in operation.
Always control the Ultimaker 2 from the push wheel on the front or with the power-switch on the
back. Allow the Ultimaker 2 to cool down for 5 minutes before reaching inside.
CAUTION: When opening the Ultimaker 2 for service, ensure that the power supply is turned o
and the cord is disconnected from the wall socket.
CAUTION: Only use power supply provided with your Ultimaker 2.
6A. Welcome to the Ultimaker 2
Physical dimensions
Frame Dimension X 35.7 cm
Y 34.2 cm
Z 38.8 cm
With all parts attached
and the max height
lament guide tube X 49.2 cm
Y 34.2 cm
Z 55.8 cm
Shipping box X 42.0 cm
Y 42.0 cm
Z 57.8 cm
Weight 11.2 kg
Total Shipping weight 15.6 kg
Temperature
Ambient Operating
Temperature 15 - 32 degrees celsius
Storage Temperature 0 - 32 degrees celsius
Operating nozzle
temperature 180 - 260 degrees celsius
Operating heated build
plate temperature 50 - 100 degrees celsius
Sound
Average operational
noise 49 dBA.

GET STARTED &
UNPACK YOUR
ULTIMAKER 2
7

B1. Unboxing your Ultimaker 2
1. Place the Ultimaker 2 box on a stable surfa-
ce, Placing it centrally on the oor will provide
the best accessible position for unpacking.
2. Open the box. Here you will see the rst
cardboard layer with a spoolwithPLAla-
ment material and a welcomesheet.
3. Remove the rst cardboard layer.
4. Take out the Ultimaker 2 User manual
which is placed at the side of the box.
We recommend that you use the User manual
to guide you through the
setup process rst.
NOTE: You can download a PDF copy of this
User manual under manual at the support
page: h t t p s : / / u l t i m a k e r . c o m / p a g e s / s u p p o r t
8B. Get started & unpack your Ultimaker 2

5. Now remove the four cardboard corner
pieces.
6. Now take out the box with the essential
accesoires (Check out the next chapter for
content of this box).
7. Remove the cardboard sheet on top of the
Ultimaker 2.
8. Now lift it gently up with 2 hands on the
top of the Ultimaker 2
Caution: Make sure you lift ONLY by the
frame DO NOT TOUCH any internal parts of
ultimaker 2
9B. Get started & unpack your Ultimaker 2
9. Position it on a sturdy table to
optimise the approach and with plenty of
space surrounding it.
NOTE: Please do not use excessive force
when unpacking your Ultimaker 2. Excessive
force may lead to damage to the Ultimaker 2
and its components.

10. Remove the packing cardboard from
inside the Ultimaker 2.
11. Now carefully remove the cardboard piece
at the top back of the ultimaker 2, they are
folded around the axis and the rubber belts.
Caution: Do NOT use anything sharp to
remove the cardboard, this could damage the
rubber belts.
12. Uncut & remove the 2 plastic
tiewraps that strap the XY axis and
sliderblock together in the corners of the
frame.
Caution: Do NOT use anything sharp to
remove the cardboard, this could damage the
rubber belts.
13. Now Remove the glass plate that is becau-
se of transport positioned on the left inside of
the Ultimaker 2.
10B. Get started & unpack your Ultimaker 2
14. Unwrap the glass from the bubble plastic.

15. Now gently slide the glass plate over the
buildplate so that it snaps into the metal
clamps at the back side of the build plate.
16. At last, close the metal clamps at the front
to lock the glass plate in it’s position.
11B. Get started & unpack your Ultimaker 2

B2. What’s in the box
Spoolholder&lament
guide
Filament spool
USB cable (only for
rmwareupdate)
Glue stick
Hexwrenches Grease User manual
Powersupplyand
cable
Test print done by this
Ultimaker 2
Besides your Ultimaker 2 supplied with SD card in the 3D printer, there are a lot of essen-
tial accesoires that comes with this 3D printer. All the following parts should be in the box,
please check contents.
12B. Get started & unpack your Ultimaker 2

B3. Ultimaker 2 at a glance
*Frontview
*Backview
13B. Get started & unpack your Ultimaker 2
1. Display
2. SD-card slot
3. Push and rotate button
4. Build plate
5. Glass clamps
6. Buildplatescrews
7. Print head
8. Filament guide tube
9. Print head cable
10. Material feeder
11. Spool holder
12.  PowerSocket
13. USB Socket
14. Powerswitch
15. Filament guide hole

INSTALLING
PARTS
ON YOUR
ULTIMAKER 2
14

C1. Installing power supply
Attachingpowersupply
Now the next step is to give the Ultimaker 2 power. This is done by attaching the external
power supply.
3. The connector has to be inserted at the back of
the Ultimaker 2, in the round hole next to the on/o
switch and USB slot. The at side of the power plug
has to facetowardsthetop of the Ultimaker 2.
4. Now plug the external power supply into the wall
socket. Detachingthepowersupply
1. FirstmakesurethepowerswitchisintheOFF
position, this is when the button at the back is pres-
sed to [0].
2. The corresponding power cable (for your coun-
try) has to beinsertedinthepowerbrickof the
power supply.
15C. Installing parts on your Ultimaker 2
1. If the power supply has to be detached, the rst
step is to makesuretheUltimaker2turnedo.
This is done by pressing the power switch to 0.
2. Next take the power plug out of the wall socket.
3. The plug has a sliding collar. When removing
the plug from the machine, gently slide the collar
outwards which will release the plug and allow it to
come out with ease.
CAUTION: Please make sure not to pull the cable.
Excessive force may result in breaking this
component.
4. The main cable in the power brick can be deta-
ched by pulling it out gently.

C2. Spool holder and lament guide
Attaching the spool holder
1. The spool holder attaches to the back of the
Ultimaker 2.
2. Take the spool holder and insert the top through
the hole [2] in the middle of the back.
3. Nowpressitfurtherdown [3] until it snaps into
place. The lament can now be added. When facing
towards the back of the Ultimaker 2 the lament
has to turn counterclockwise around the spool. The
lament spool can now be pushed over the spool
holder until it “clicks”. This means that the lament
spool is tted. To detaching the spool holder the
lament has to be removed
Detaching the spool holder
4. Take the spool holder and squeeze it at both
sides [3], now you can easily swivel it up.
Now reverse steps [3] and [2] The top side of the
spool holder is the pivot point. The spool holder
should detach easily. Now it can be taken away
completely.
Attachinglamentguide
5. It works like a key. Orientate it so that it will t in
the hole [4], put it in [5] and rotate counterclockwise
90 degree’s so that the little pin clicks into the tiny
hole above [6].
16C. Installing parts on your Ultimaker 2

C3. Switch on/o the Ultimaker 2
SwitchontheUltimaker2
The Ultimaker 2 can be turned o by pressing the
power switch to [2] at any time, it is recommended
to only turn o the Ultimaker 2 when it is NOT in use.
When the Ultimaker 2 is switched o, the display
and lights will automatically turn themselves o.
The on/o button of the Ultimaker 2 is located at the
back. The [1] represents o and the [2] represents
on.
When it’s switched to the [1] the Ultimaker 2 is tur-
ned on and should start up.
After the Ultimaker 2 has been turned on, the front
LED display should light up and the sides should
glow.
SwitchotheUltimaker2
17C. Installing parts on your Ultimaker 2

FIRST USE
OF YOUR
ULTIMAKER 2
18

D1. First time startup
2/21. After the Welcome Notication on the LCD
screen, click [CONTINUE] to go to the next step.
3/21. When you read this step conrm the
[CONTINUE] to go the next step: Leveling the build
plate
NOTE: If you don’t see the rst run wizard, navigate
to [MAINTENANCE], [ADVANCED] and conrm for a
[Factory reset] You can use this function for the rst
run wizard at any time.
This chapter guides you through the steps and the rst run of the Ultimaker 2. After you
switch on your Ultimaker 2, the display will light up and guide you through “The First Run
Wizard”.
Use of the display
1/21. You can navigate through the display by using the button. This button can be
pushed and rotated. By rotating you can select or control an action. By pushing you
can conrm an action. When pushing the button you hear a “beep” sound to conrm
your chosen action. A blinking button means the Ultimaker 2 is waiting for user input.
19D. First use of your Ultimaker 2

If the build plate is too far away from the nozzle
your 3D-print might not stick to the build plate.
Equally, if you adjust the build plate too close to the
nozzle, the build plate can block the lament from
extruding from the nozzle. It can also scratch the
build plate.
When leveling the build plate you must follow the
step 4/21 until 10/21 on the display where the rst
step 4/21 control the height by rotating this but-
ton.
In the step 5/21 you rotate this left build
platescrew under the build plate to control the
heightbetweenthenozzleandthebuildplate.
In 6/21 you adjust a similar build plate screw on the
right hand side. Rotating left means closer to the
nozzle.
Now, follow the display instruction 4/21 and, 5/21, [CONTINUE] when nished.
Howtolevelthebuildplate
NOTE: After transportation you might want to level
your build plate to ensure your 3D prints stick well to
the build plate.
CAUTION: In these steps the print head will automatically move through the Ultimaker 2. Also the
Build plate will determine its destination by going up and down again.
D2.Leveling the build plate
20D. First use of your Ultimaker 2