Ultimaker S5 Material Station User manual

Ultimaker S5 Material Station
Installation and user manual

Ultimaker S5 Material Station user manual 1
Table of contents
1. Safety and compliance
1.1 Safety messages 4
1.2 General safety information 4
1.3 Hazards 4
1.4 Health and safety 5
2. Introduction
2.1 Main components 7
2.2 Specications 8
3. Installation
3.1 Unboxing 10
3.2 What’s in the box 10
3.3 Hardware installation 10
3.4 Firmware installation 11
3.5 Welcome setup 11
3.6 Loading lament 12
3.7 Install Ultimaker Cura 12
4. Operation
4.1 Operation recommendations 14
4.2 Material compatibility 14
4.3 Changing materials 14
4.4 Humidity control 15
5. Maintenance
5.1 Clean the Material Station 17
5.2 Dehumidier 17
6. Troubleshooting
6.1 Error messages 19
6.2 Material Station not recognised 19
6.3 Material stuck 19
6.4 Material greyed out 19
7. Warranty
7.1 General 22
7.2 Conditions 22
7.3 Notication 22
7.4 Exclusions 23
7.5 Applicable law and competent court 23

Ultimaker S5 Material Station user manual 2
Disclaimer
Please carefully read and understand the contents of this installation and user manual. Failure to read the manual
may lead to personal injury, inferior results or damage to the Material Station, the Ultimaker S5 or its peripherals.
Always make sure that anyone who uses this 3D printer knows and understands the contents of the manual to
make the most out of the Ultimaker S5 Material Station.
The Ultimaker S5 Material Station, together with the Ultimaker S5 Air Manager and the Ultimaker S5, form the
Ultimaker S5 Pro Bundle. This user manual specically describes the intended workow and operation for the
Material Station. First-time Ultimaker S5 users are advised to consult the Ultimaker S5 manual rst.
The conditions or methods used for assembling, handling, storage, use, or disposal of the device are beyond
Ultimaker’s control and may be beyond its knowledge. For this and other reasons, Ultimaker does not assume
responsibility and expressly disclaims liability for loss, injury, damage, or expense arising out of or in any way
connected with the assembly, handling, storage, use, or disposal of the product.
The information in this document was obtained from sources which Ultimaker believes are reliable. However, the
information is provided without any warranty, express or implied, regarding its accuracy.
Intended Use
The Ultimaker S5 Material Station is designed and built for use in combination with the Ultimaker S5.
The Ultimaker S5 Material Station delivers a more exible, ecient, and reliable solution for material handling and
storage on the Ultimaker S5. This is achieved by simplifying the 3D printing workow, while improving the quality
and success rate of single and dual extrusion 3D prints through humidity control and automatic material switching.
Up to six spools can be loaded into the Ultimaker S5 Material Station. Both Ultimaker and third-party (composite)
materials are compatible with the Material Station.

1. Safety and compliance

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1.1 Safety messages
This guide contains warnings and safety notices.
The information provided below is applicable to the combination of the Ultimaker S5 and the Material Station
(“Ultimaker products”).
Provides additional information that is helpful to do a task or to avoid problems.
Warns of a situation that may cause material damage or injuries if the safety instructions are not followed.
1.2 General safety information
The Material Station is designed for use with the Ultimaker S5. The following safety information is applicable:
• The Ultimaker S5 generates high temperatures and has hot moving parts that can cause injury. Never reach
inside of the Ultimaker S5 while it is in operation. Always control the printer with the touchscreen at the front or
the power switch at the back. Allow the Ultimaker S5 to cool down for 5 minutes before reaching inside
• Do not change or adjust any parts of the Ultimaker products unless the change or adjustment is
authorized by the manufacturer
• Do not store items inside Ultimaker products, except for compatible lament spools in the Material Station
• Ultimaker products are not intended for use by persons with reduced physical and/or mental capabilities, or
lack of experience and knowledge, unless they are supervised or have been given instructions concerning the
use of the appliance by a person responsible for their safety
• Children should be under constant supervision when using Ultimaker products
1.3 Hazards
Electromagnetic compatibility
This device may not cause harmful interference, and this device must accept any interference received, including
interference that may cause undesired operation.
An electrostatic discharge in some metallic parts of the device may cause the interruption of the NFC
communications, aecting the initial detection of the material spool. In these cases, a device restart
should solve the problem.
Electrical safety
Ultimaker products have been tested according to the IEC 62368-1. All relevant products have undergone
and passed Hi-pot testing before shipment. This test guarantees the right level of insulation against electrical
shock. An earthed mains socket must be used. Be sure that the building installation has dedicated means for
overcurrent and short-circuiting. For more information, please visit the Ultimaker website for the CB certicate.
The printer is powered by mains voltage, which is hazardous when touched. This has been marked with a
high-voltage symbol on the bottom cover. Only trained sta should remove the bottom cover.
Always unplug Ultimaker products before performing maintenance or modications

Ultimaker S5 Material Station user manual 5
Risk of burns
There is a potential risk of burns: the print head of the Ultimaker S5 can reach temperatures up to 280 °C, while
the heated bed can reach temperatures of 140 °C. Do not touch either of these parts with your bare hands.
Always allow Ultimaker products to cool down for 30 minutes before performing maintenance or modications.
Mechanical safety
Ultimaker products are compliant with the Machine Directive 2006/42/EU. The EC declaration of conformity can
be found on the Ultimaker website. The Ultimaker S5 contains moving parts. No damage to the user will be
expected from the drive belts. The force of the build plate is large enough to cause damage, so stay out of the
reach of the build plate during operation.
Always unplug Ultimaker products before performing maintenance or modications.
1.4 Health and safety
3D printing thermoplastics may result in the release of Ultra Fine Particles (UFPs) and Volatile Organic
Compounds (VOCs) depending on the thermoplastic used and settings of the 3D printer.
Ultimaker products are designed for use with Ultimaker materials and are open for use with materials from
third-party suppliers.
Ultimaker materials
Ultimaker materials can be printed safely without any ltering using the recommended temperatures and settings
in a well-ventilated area (minimum refresh rate of 1.8 for a room size of 30.6 m2). When multiple Ultimaker 3D
printers are operated in a contained environment, emissions of UFPs and/or VOCs may vary. Please consider other
safety measures, such as a lter, cabinet and/or dedicated ventilation system depending on your specic situation.
Third-party materials
Third-party material manufacturers can supply print proles that contribute to reliable results with Ultimaker
hardware (“The Ultimaker Material Alliance Program”).
The use of print proles and materials from Ultimaker’s Material Alliances and/or other suppliers may require
additional safety measures, such as a lter, for the safe usage of such materials. Please take the relevant
information provided by the supplier of such lament/material into account at all times for safe operation. Please
check the safety data sheet of each specic material for more information.
Ultimaker cannot be held responsible for any adverse eects from the use and/or performance of these materials.

2. Introduction

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2.1 Main components
1. Glass door
2. Material bay
3. Filament entry ports 1(top) and 2 (bottom)
4. Eject button
5. UMB IN port
6. UMB OUT port
7. Dehumidier exhaust
8. Decoupler
9. Power entry
1 5 6 7 82
3 94

Ultimaker S5 Material Station user manual 8
Ultimaker S5 Material Station specications
Properties Filament diameter 2.85 mm
Material spool dimensions Width: 50 - 70 mm (2 - 2.7 in)
Diameter: 197 - 203 mm (7.8 - 8 in)
Core diameter: > 98 mm (3.8 in)
Material recognition Auto-recognition enabled with NFC scanner
Feeder type Dual-geared, abrasion-resistant
Data connection UMB connection (included)
Compatible 3D printers Ultimaker S5
Compatible materials Optimized for Ultimaker PLA, Tough PLA, ABS, Nylon, CPE, CPE+, PC, PP, TPU 95A,
PVA, Breakaway (Also supports third-party materials)
Physical dimensions Dimensions 491 x 438 x 400 mm (19.3 x 17.2 x 15.7 in)
Net weight 17.7 kg (7.9 lbs)
Power requirements Input 100 - 240 VAC, 50 - 60 Hz
Output Max. 100 W
Software Supplied Software Ultimaker Cura, our free print preparation software
Ultimaker Connect, our free printer management solution
Ultimaker Cloud, enables remote printing
Warranty Warranty period 12 months
2.2 Specications

3. Installation

Ultimaker S5 Material Station user manual 10
3.1 Unboxing
The Material Station comes in reusable, durable packaging, specially designed to protect the device. Follow the
steps below properly to unpack your Material Station.
Please retain all packaging for warranty purposes.
1. Remove the plastic locking clips from the lower section of the box
2. Holding the handles, lift the upper section of the box
3. Remove the quick start guide, the safety and warranty information booklet, and the bag with accessories
4. Remove the two foam pieces from the top of the Material Station
5. Lift the Material Station out of the bottom tray and place it on a at surface
Choose a suitable location to place the Ultimaker S5 and Material Station. Install the products on a at, stable
surface that is capable of carrying the total weight of the system (~ 50 kg/110 lbs).
3.2 What’s in the box
The Ultimaker S5 Material Station is supplied with several hardware accessories:
• Tube coupling collet (2x)
• Clamp clip (2x)
• Spool holder cap
• Material Station cable
• Power extension cable
• Wire cutters
3.3 Hardware installation
First, prepare your Ultimaker S5 for the Material Station. Unload any materials and power o the machine. Remove
the power cable and spool holder. If you have an Air Manager, disconnect it from the UMB OUT port at the back
of the Ultimaker S5.
The Ultimaker S5 and Material Station must be positioned out of direct sunlight when in use. Ensure there is at
least 10 cm of free space at the back of the Material Station for unrestricted airow.
Follow the steps below to connect your Ultimaker S5 and Material Station:
1. Carefully place the Ultimaker S5 on top of the Material Station
The Ultimaker S5 should be lifted by at least two people during installation.
2. Insert a tube coupling collet in the bottom of each feeder of the Ultimaker S5
3. Insert the left Bowden tube into the left feeder, and the right Bowden tube into the right feeder
4. Secure the Bowden tubes with the clamp clips
5. Place the spool holder cap into the hole for the Ultimaker S5’s spool holder
6. Connect the Material Station cable to the UMB IN port at the back of the Material Station
7. Plug the other end of the cable into the UMB OUT port at the back of the Ultimaker S5
If you also have an Air Manager, connect the Air Manager cable to the UMB OUT port at the back of
the Material Station.

Ultimaker S5 Material Station user manual 11
8. Connect the Material Station to the Ultimaker S5 with the power extension cable
9. Connect the power cable to the Material Station and the other end to a power outlet
A power outlet with an earth connection must be used. Be sure that the building installation has dedicated
means for over-current and short-circuiting.
The Material Station will automatically power on when power is supplied, allowing continuous control of
humidity while the door is closed.
3.4 Firmware installation
The Material Station will only function correctly when your Ultimaker S5 is running rmware that supports it.
Using an unsupported version may cause damage to your printer.
1. Turn on your Ultimaker S5
2. If the printer is connected, navigate to System → Maintenance → Update rmware in the Ultimaker S5 menu to
install the latest rmware that supports the Material Station
3. Alternatively, visit the Ultimaker website for additional instructions and to update an Ultimaker S5 that is not
connected to the network
3.5 Welcome setup
The Ultimaker S5 will automatically detect the presence of the Material Station and guide you through the initial
set-up of your Material Station. The relevant welcome setup dependent on your conguration will be displayed.
Follow the on-screen instructions.
If the Material Station welcome setup does not run, manually install it by navigating to Settings → Peripherals →
Material Station and select Add Material Station. The machine will restart.
If the Material Station is not recognized, it may not be correctly connected. Check the Material Station cable or
consult the ‘Troubleshooting’ section (chapter 6).
3.6 Loading lament
Ensure the tip of the lament is good before inserting it into the machine. Use the wire cutters to cut the
lament at an angle to ensure a short, sharp tip.
1. Place the material spool into any material bay with the NFC tag on the left side
2. Guide the lament end into either lament entry port 1 or 2. The Material Station will automatically grasp
the inserted lament
3. The Material Station supports any combination of loaded laments
The Material Station will automatically continue printing with a new spool of lament when end of lament occurs
mid-print. We therefore recommend always having at least two spools of the same lament loaded at all times.
To unload a material, simply press the rewinder button next to the appropriate lament bay of the
material to be removed.

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3.7 Ultimaker Cura
For best printing results with the Material Station, use the latest version of Ultimaker Cura. You can download the
Ultimaker Cura by visiting the Ultimaker website.
All available material combinations in the Ultimaker S5 Material Station will be visible in Ultimaker Cura when the
printer is connected to a network.
For more information about how Ultimaker Cura interacts with the Material Station, see the Ultimaker Cura user
manual found on the Ultimaker website.

4. Operation

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4.1 Operation recommendations
Ensure the Ultimaker S5 and Material Station are placed in a suitable environment. These products perform best in
an ambient operating temperature between 15 – 32 ºC (59 – 90 ºF).
The Ultimaker S5 and Material Station must be positioned out of direct sunlight when in use. Ensure there is at
least 10 cm of free space at the back of the Material Station for unrestricted airow.
The Ultimaker S5 Material Station continuously controls the humidity inside the chamber. Do not leave the
door open for an extended period of time when materials are loaded. Always make sure the door is fully closed
before starting a print.
Never put weight or place objects on the open door of the Material Station.
4.2 Material compatibility
The Ultimaker S5 Material Station is compatible with all Ultimaker materials, as well as a wide range of third-party
laments available from the Ultimaker Cura Marketplace. The Material Station contains abrasion-resistant feeder
wheels in all material bays. Therefore, all material bays are compatible with composite materials.
Spools with the following dimensions are compatible with the Material Station:
• Width: 50 - 70 mm (2 - 2.7 in)
• Diameter: 197 - 203 mm (7.8 - 8 in)
• Core diameter: > 98 mm (3.8 in)
4.3 Changing materials
Changing materials in the Material Station is easy and intuitive. This is possible during printing as well
as in an idle state:
1. Gently open the glass door of the Material Station
2. Press the eject button of the corresponding material bay to unload the lament
The materials in use during a print are blocked from unloading. Pressing the eject button of an active material
will not have any eect.
3. Remove the material spool from the material bay
4. Take a new spool and use the wire cutters to ensure that the lament has a short, sharp tip before
loading the lament
5. Place the spool of lament into the material bay of the Material Station with the NFC tag on the left side
6. Insert the tip of the material into lament entry port 1 or 2 until the prefeeder grabs the material
7. Wait for the Material Station to detect the material and select Conrm to continue
Alternatively, select the material type manually.
8. Close the glass door of the Material Station
Removing an empty spool does not require pressing the eject button. There will be a length of lament left at
the end of an empty spool. This will rewind back into the Material Station. It is recommended to timely remove
empty spools from the Material Station.

Ultimaker S5 Material Station user manual 15
4.4 Humidity control
The Material Station has a built-in dehumidier. The dehumidier controls the humidity inside the Material Station.
Silica beads absorb the moisture in the chamber and maintain relative humidity under 40%. The dehumidier will
regenerate the silica beads when they are saturated.
The dehumidier can only regenerate if power is supplied to the Material Station.
If the Material Station has been unplugged for a long period, the dehumidier can take longer than usual to
reach stable conditions.
It is not recommended to store (moisture sensitive) materials in the Material Station if the power
cable is disconnected.

5. Maintenance

Ultimaker S5 Material Station user manual 17
5.1 Clean the Material Station
It is recommended to regularly clean the glass door of the Material Station to remove dust or ngerprints. All
surfaces can be cleaned by using a damp microber cloth.
Only use water and mild detergent to clean the Material Station.
5.2 Dehumidier
The dehumidier controls the humidity inside the Material Station. It is self-regenerating, so it does not
require maintenance.
It is not recommended to store (moisture sensitive) materials in the Material Station if the power
cable is disconnected.

6. Troubleshooting

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6.1 Error messages
If you encounter an error in the range of ER50-ER79, there may be an issue within your Material Station. Go to the
link shown on your display for steps on how to resolve your issue.
6.2 Material Station not recognized
If the Material Station is not recognized by the Ultimaker S5, rst check if you have installed the latest rmware.
The Material Station will only function correctly when your Ultimaker S5 is running rmware that supports it.
Using an unsupported version may cause damage to your printer.
Another possibility is that your system may not be properly connected. Check the Material Station and
Ultimaker S5 cables:
1. Turn o the Ultimaker S5 and remove the power cable from the Material Station
2. Ensure one side of the Material Station cable is rmly connected to the UMB IN port on the Material Station.
The connector and cable should face left
3. Ensure the other side of the Material Station cable is rmly connected to the UMB OUT port on the Ultimaker
S5. The connector and cable should face left
4. Plug in the power cable and turn on the Ultimaker S5 with the power switch
The UMB OUT port on the Material Station and the NFC port on the Ultimaker S5 should not be used to connect
the Material Station.
If the Material Station is still not recognized, contact your local service provider for support.
6.3 Material stuck
Sometimes lament can become stuck within the Ultimaker S5 and/or the Material Station. An error code will be
shown if this occurs. The error code can be used to troubleshoot where along the extrusion train the lament
blockage has occurred. Please follow the link of the provided error code to get more troubleshooting information
for the specic case.
Before removing stuck lament, power down machine and remove the power cable.
To remove stuck lament, it should be pushed out in a forward feeding motion.
If the broken lament is visible in the Bowden tube, you may try to carefully detach the Bowden tube and grab the
broken lament, removing it from the decoupler end.
Carefully try to push the lament out from the same lament bay and entry point from which it was broken.
If you feel a blockage when feeding lament through the extrusion train, it may be that the pathway is blocked
by a broken lament strand. Do not exert force as this may cause damage to the internal parts of the Material
Station. Instead, try pushing the broken lament strand from another entry point.