
11.Warranty
Warranty service is carried out in accordance with the law on consumer rights
and the Law on the quality of products. The UrbMob warranty service includes 2
years of full Warranty when used within the guidelines
Recommendation: use the packaging for safe transport of the device. We
recommend keeping the original packaging within 15 days after receipt of goods.
Keeping the packaging after this period will safe carry your E-scooter for repair
purposes.
Non - warranty regulations
Authorized maintenance, misuse, collision, negligence, abuse, intake,
accident. Improper use of non-product accessories, or tear up the
modified label, anti-counterfeit mark;
The warranty period has expired;
Damage, caused by force majeure;
Failures, which do not correspond to the List of fault of UrbMob
service center;
A failure of the device or its components from the Fault list, which
arose in connection with the human factor, and which interfere with
normal operation.
Failures, that have arisen in connection with the human factors
(including, but not limited to, excessive wetting device, puncture,
drop, scratch and damage an outer casing, which have arisen as a
result of normal use of goods)
If this product is used for commercial purposes, all warranty
conditions are not maintained.
List of faults
name of Fault:
Incorrect motor operation
Problems with operation of the controller
Problems with charger
Problems with battery
In use, occurrence of cracks, deformation and similar defects