urmet domus 1083/83 User manual

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2 VOICE - Technical Manual
SECTION 4G
MULTI-USER CALL FORWARDING
DEVICE FOR 2VOICE SYSTEM
MULTI-USER CALL FORWARDING DEVICE
FOR 2VOICE SYSTEM Ref. 1083/83 ......................................2
PREMISE..........................................................................................2
DEVICE INSTALLATION ................................................................... 2
DESCRIPTION OF COMPONENTS..................................................4
POWER SUPPLY Ref. 1083/24 (provided).......................................4
INSTALLATION................................................................................. 4
PROGRAMMING AN INTERCOM CALL FROM THE APARTMENT
STATION TO THE SMARTPHONE (OPTIONAL) ..............................4
TECHNICAL SPECIFICATIONS........................................................5
THE URMET CallMe APP (version 3.0 or higher) .............................6
SECTION FOR INSTALLERS....................................................9
CONFIGURATION ............................................................................9
DEVICE CONFIGURATION FROM THE Urmet CallMe APP ..........13
CALLING STATION MASTER DATA...............................................16
REPLACING MULTI-USER CALL FORWARDING DEVICE............16
Download from www.urmet.com Technical Manuals area.
SECTION CONTENTS
SECTION FOR USERS............................................................. 18
MANAGING THE SERVICE ............................................................18
SIP ID .............................................................................................18
MY DEVICES ..................................................................................19
URMET CALLME MANAGER APP
(App CallMe Manager Version: 1.6.2 or higher) .............................24
INSTALLATION............................................................................... 24
HOMEPAGE ...................................................................................25
COMMISSIONING THE MULTI-USER CALL FORWARDING
DEVICE Ref. 1083/83 .....................................................................25
APARTMENT MASTER DATA AND GENERATING
THE PDF FILE.................................................................................27
USER ACCOUNT MANAGEMENT .................................................30
CallMe APP OPERATION ............................................................... 30
PERFORMANCE ............................................................................30

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MULTI-USER CALL FORWARDING DEVICE
MULTI-USER CALL FORWARDING DEVICE FOR 2VOICE SYSTEM Ref. 1083/83
PREMISE - DEVICE INSTALLATION
MULTI-USER CALL FORWARDING DEVICE FOR
2VOICE SYSTEM Ref. 1083/83
(*)
(*) Wall surface mounting kit Ref. 1083/88
The multi-user call forwarding device can be used to send an audio-
video or an audio-only call to an Android or iOS smartphone.
The device can manage up to four smartphones per apartment (one
master and three secondary) for up to 126 apartments.
The multi-user call forwarding device is supplied with a local power
supply unit Ref. 1083/24.
PREMISE
Below is a list of the various actions to be performed to make the
device operational quickly and easily:
1. INSTALLER
Install the device in the system.
Configure and test the device using the CallMe app.
Enable the device for operation.
Transfer the UID code to the Administrator.
2. ADMINISTRATOR
Install the CallMe Manager App on your PC.
Commission the device using the CallMe Manager App and
UID code.
Generate PDFs to send to users.
Send PDFs by email or mail to users.
3. USER
Create and enable the account using the PDF sent by the
administrator and the CallMe app.
Use the device with the CallMe app.
Share the system with any sub-accounts.
IMPORTANT! Contact the Urmet Technical Assistance Centre to
install a multi-user call forwarding device Ref. 1083/83 in a column
with a /58A device in an apartment.
DEVICE INSTALLATION
The product is designed to be installed in a column according to
national system regulations.
An Internet connection is used through an ADSL or 3G/4G router/
modem via Cat5/Cat5E cable or WiFi.
The device was designed for use in residential and
commercial environments and can be used to configure
only some network parameters. If may consequently not
work on specific business IP networks.
The Urmet CallMe App must be installed on a smartphone, connected
to the Internet via its own mobile data connection or WiFi, to receive
calls.
Functions of the Urmet CallMe App include:
1. Intercom calls to other smartphones connected to the same
account;
2. Auto-insertion function (“Camera” function on the CallMe app) to
see the image taken from the door unit (main and secondary) or
from connected surveillance cameras on your smartphone;
3. Missed call list function.
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The Urmet CallMe app is also needed by the installer to configure the
device and configure the user’s account.
The multi-user call forwarding device only works in addition
to the apartment station(s) in the apartment and is always
configured as apartment station with ID/code 3.
The multi-user call forwarding device can be installed in one of the
following ways:
IN AN ELECTRIC PANEL
1. Insert the spacer behind the device in its special seat, ensuring
that it is locked by the lever A.
A
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2. Insert the retainers Bof the spacer in the DIN rail in such a way
that the terminal strips of the device are pointing downwards,
then insert the retainers C.
C
C
B
B
3. Remove the terminal strip cover.
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4. Connect the assembly to the system.
The end of a stranded conductor must not be consolidated
with mild soldering in the points in which the conductor is
subject to contact pressure.
5. Carry out the device configuration by means of jumpers and/or
dip-switches.
6. Replace the terminal strip cover.
7. Power on the device.
8. Complete the configuration of the parameters as shown in the
introduction.
WALL MOUNTING WITH THE KIT REF. 1083/88 (not included with
the product)
1. Fix the base of the box (supplied in the kit) to the flush-mounting
box mod. 503 or Ø 60mm (2.36”) as shown in the following
figures:
n. 2 M3.5 x 19 mm
supplied
Box Mod.503 -
horizontal

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MULTI-USER CALL FORWARDING DEVICE
MULTI-USER CALL FORWARDING DEVICE FOR 2VOICE SYSTEM Ref. 1083/83
DEVICE INSTALLATION
n. 2 M3.5 x 19 mm
supplied
Box Mod.503 -
vertical
n. 2 2.9 x 13 mm with
countersunk head
Box
Ø 60 mm / 2.36''
or, alternatively, with screws and anchors supplied in the kit.
Ensure cables are led through the left side.
2. Remove the two covers from the device.
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3. Secure the device to the base in the recommended position.
4. Carry out the device connection to the system.
The end of a stranded conductor must not be consolidated
with mild soldering in the points in which the conductor is
subject to contact pressure.
5. Carry out the device configuration by means of jumpers and/or
dip-switches.
6. Replace the terminal strip cover on the device (the second
transparent cover should not be used because it prevents cover
closing).
7. Power on the device.
8. Complete the configuration of the parameters as shown in the
introduction.
9. Install the cover.
If, at a later stage, it becomes necessary to remove the
cover use a screwdriver in the indicated points.
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MULTI-USER CALL FORWARDING DEVICE
MULTI-USER CALL FORWARDING DEVICE FOR 2VOICE SYSTEM Ref. 1083/83
DESCRIPTION OF COMPONENTS - POWER SUPPLY Ref. 1083/24 (provided) - PROGRAMMING AN
INTERCOM CALL FROM THE APARTMENT STATION TO THE SMARTPHONE (OPTIONAL)
DESCRIPTION OF COMPONENTS
1 2 534678
1. STATUS LED: LED showing the state of your Internet
connection.
Blinking red light: the device is turned on in the configuration
mode;
Steady green light: the device has been correctly registered
with the Urmet SIP server and is ready to forward calls to a
smartphone;
Steady red light: the device is showing that there is no Internet
connection;
Steady orange light: device not enabled (no active WiFi).
During power-on or after pressing the PROGR/RESET
key, the device will need 50s to start up; during this
time, the LED will remain off.
2. PROGR./RESET key: by pressing the button for a time.
comprised between 2s and 4s, the device will restart in the
configuration mode (maintaining any parameters that had
already been configured);
shorter than 2s or longer than 4s, the device will be restarted;
after 5 short consecutive presses (at time intervals shorter
than 1s) the device will restore its factory parameters and signal
the event with a blinking red/orange/green LED light, to then
switch to the configuration mode.
3. LAN connector: Ethernet port for wired connection to the home
network.
4. Jumper to define the type of power supply to the device.
Power from external local power
supply (DEFAULT)
DO NOT MOVE
5. +/- 24V terminals: external local power supply terminals.
6. LINE IN, LINE OUT terminals: connection to the system bus.
7. Jumper Z: line termination setting. Line termination must be
activated on a device connected at the end of a line without a
new section restarting from the LINE OUT terminals.
Termination on (DEFAULT)
Termination off
8. CODE dip switches: these are used to define the column
number.
n.1÷3: Dip switch not used.
n.4÷8: these define the column number.
For no. 4 to 8 dip-switch settings, refer to the System
2Voice manual.
= =
ON ON
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POWER SUPPLY Ref. 1083/24 (provided)
Power supply in CAT II 2500 V. Once installed, the power supply is
subject to transient voltages higher than those of the overvoltage
category for which is was designed. For this reason, an additional
transient voltage protection is required outside the device.
The power supply ref. 1083/24 is supplied together with the Multi-user
Call Forwarding Device ref. 1083/83.
INSTALLATION
The device must be installed inside an electric panel or cabinet.
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Installation on DIN bar (2 x 18 mm modules)
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NC NC N L
V- V- V+ V+
1. N, L terminals: Input voltage 110/230 V~
2. V-, V+ terminals: Call-Forwarding device power voltage output
PROGRAMMING AN INTERCOM CALL
FROM THE APARTMENT STATION TO THE
SMARTPHONE (OPTIONAL)
IMPORTANT! To program the following optional service for a specific
user, the user must have previously paired their CallMe app to the
Multi-user Call Forwarding Device.
Go to the apartment station to be programmed as caller.
Depending on the model of apartment station used, there are two
different ways of programming (check which method is used in the
instruction manual supplied with the product):
A) Programming without picking up the handset
(Mod. Vmodo and Miro).
For Mod. Vmodo:
1. On the apartment station, hold the button pressed for longer
than 5 seconds. The button will blink red slowly to indicate
that programming mode is selected.
2. Select Auto-insertion from the smartphone to the door unit.
Go to step 3b.
For Mod. Miro:
1. Establish a call from the door unit to the apartment station.
2. On your smartphone, answer the call and leave the
conversation open.
3. On the apartment station.
a. hold the button pressed for longer than 5 seconds; the
yellow LED will blink slowly to indicate that programming
mode is selected;
b. Then press the button to be programmed (e.g. / for
Mod. Vmodo, / for Mod. Miro) for at least three seconds
until the confirmation tone is heard.

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TECHNICAL SPECIFICATIONS
4. On the smartphone, open the pedestrian door.
5. On the apartment station:
a. you will hear a confirmation beep
b. to quit the programming mode, hold the key down for
more than 5 seconds.
6. Close the conversation or auto-insertion in progress on the
smartphone.
7. To check the programmed function:
For hands-free models:
a. press the button first and then press the programmed
button (e.g. ).
For models with handset:
a. pick up the handset from the apartment station and press
the programmed button (e.g. or );
b. check presence of the call on your smartphone and the
audio when answering.
B) Programming with handset off-hook (Mod. Signo).
1. Make a call from the door unit to the apartment station.
2. On your smartphone, answer the call and leave the
conversation open.
3. On the apartment station.
a. hold the door lock release button 1, pressed and lift the
handset 2. A tone coming from the indoor station will
indicate that programming is in progress.
BEEP
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b. now press the button 3; to be programmed and wait for
a confirmation tone from the apartment station.
BEE
P
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4. On your smartphone, open the pedestrian access door.
5. On the apartment station.
a. a beep sound will confirm that programming has been
successfully completed.
b. now hook up the handset of the apartment station - which will
beep to confirm programming mode quitting.
6. On your smartphone, end the current conversation.
7. To check the programmed function:
a. lift the handset off the hook at the apartment station and press
the programmed key;
b. check for the presence of the call on your smartphone and of
a voice feedback when you answer.
For intercom call programming in the following video door
phone models:
Aiko model - ref. 1716/1 and 1716/2
Modo model - ref. 1717/12 and 1717/12H
Folio model - ref. 1706/5 and 1706/6
Signo model - ref. 1740/40 with bracket ref. 1740/43
please refer to the chapter “(Audio/Video) Settings \ Video
door phone directory \ Adding a record to the directory”
contained in the instruction manual supplied with the
product.
TECHNICAL SPECIFICATIONS
Multi-User Call Forwarding Device
External input voltage:............................................................ 24 V
Maximum absorption: ............................................................ 200 mA
Absorbed power in operation:............................................... max 6 W
Operating temperature: ..................................................... -5 ÷ +45 °C
Max humidity:..........................................................................95% RH
Ethernet interface: ...........................................................10/100 Mbps
WiFi:..................................2.4 GHz (conforms to IEEE 802.11 b/g/n)
with internal antenna
Dimensions (WxHxD):.............. 140 (~ 8 DIN modules) x 90 x 60 mm
5.51 x 3.54 x 2.36’’
The product is designed to be powered by an external
power supply Ref. 1083/24 supplied, by means of 24 V
terminals (6 W, 24 V ). The power output complies with
limited power source (LPS) specifications and is protected
against shortcircuit and overcurrent according to EN
60950-1:2006+A11+A1+A12+A2.
Power supply (provided)
Power supply:.................................................... 100-240 V~ 50/60 Hz
Power: ................................................................................. 12 W max
Secondary output: ........................................................ 24 V 0,42A
Power dissipated after 1 hour of functioning: .... max 11 Wh (~40 KJ)
Dimensions (WxHxD):................ 36 (~ 2 DIN modules) x 98 x 60 mm
Wires with cross-section area of 0.5 mm2or larger must
comply with IEC 60332-1-2; wires with cross section area
smaller than 0.5 mm2must comply with IEC 60332-2-2.
KEY TO SYMBOLS
Symbol Description
Direct input voltage
~Alternating input voltage
Video door phone system trademark
DANGER - Presence of safety-critical components
See the installation manual of the device

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MULTI-USER CALL FORWARDING DEVICE
Immediately after, the “Create a new account or use a saved account”
page.
Enter your username and password
Username
Password
Register
Remember me Forgot password?
Login
Create a new account or use a saved account
THIS IS THE SITUATION THAT OCCURS WHEN THE APP
IS LAUNCHED FOR THE FIRST TIME.
CREATE A NEW ACCOUNT OR USE A SAVED
ACCOUNT
To be able to use the App you need to create an account or log in with
an account already registered.
Enter your username and password
Username
Password
Register
Remember me Forgot password?
Login
Create a new account or use a saved account
Below is the meaning of the various fields and buttons:
1. This can be used to use the device by logging in with an account
already registered on the server.
Select the “Remember me” box to access the app automatically
using the account with which you logged in last.
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MULTI-USER CALL FORWARDING DEVICE FOR 2VOICE SYSTEM Ref. 1083/83
The URMET CallMe APP (version 3.0 or higher)
THE URMET CallMe APP (version 3.0 or higher)
Below is the description for the configuration of the Multi-User Call
Forwarding Device Ref. 1083/83 using the CallMe app.
Download the app from the Apple Store (iOS) or the Play Store
(Android).
IMPORTANT: The smartphone/tablet must have Google Service
to be able to download and use the Urmet CallMe app.
Start the application taking care to:
enable reception of notifications (essential for receiving calls);
disable applications that optimise battery usage or power saving
functions on the smartphone because they may affect operation
of the Urmet CallMe app when the screen is off (running in the
background);
allow the CallMe App to:
access photos, media, and files on your device;
record audio;
take pictures and record videos;
make and manage phone calls;
IMPORTANT: If you do not provide consent for all four functions
listed above, you will not be able to use the CallMe app.
make sure that there are no antivirus applications which may
affect the operation of the Urmet CallMe application on your
smartphone;
make sure that the data contract you use on your smartphone
does not block VoIP streams.
Wait for the following screen to open:
Home Page
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The URMET CallMe APP (version 3.0 or higher)
Press “Forgot Password?” to get a new password if your
forgot the current one.
Press the icon to view the entered password.
2. This is the correct selection if you do not yet have an Account with
Urmet cloud (first access).
IMPORTANT! If the CallMe app version on your smartphone is lower
than version 3.0, with an account associated with a /58 or /58A
device, after updating the app enter your first and last name to create
a new account with the new version of the app to receive calls from
the 1083/83 device. Once the new account has been created, the app
will automatically associate the old account with the new one so you
can continue to receive calls from /58 and /58A devices.
CREATE NEW ACCOUNT
Users do not normally have an Urmet Cloud account.
From this screen, it is therefore possible to create one, a necessary
condition to be able to use the service.
Configuration Wizard: Account Creation
Enter your desired name (e.g. Williams), password, re-enter the
password for confirmation, indicate a valid email address and choose
the nationality.
Select the boxes to accept the terms of service.
The password must meet the following security requirements:
It must have a length of at least six characters.
It must contain at least one upper case character.
It must contain at least one lower case character.
It must contain at least one digit.
It must contain at least one special character.
It must not contain the user name.
Press, “Sign up” to receive an email to the address you entered.
In order for the Account to become active, you need to log in to your
email in-box, retrieve the mail that has just been received and click on
the validation link.
Click on “Finish” and the App will log in with your account. You will be
sent back to the Home Page.
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Home page
USE A SAVED ACCOUNT (LOGIN)
If, however, the user already has an Account cloud (e.g. one previously
created on another smartphone), (s)he will be able to register directly
from the menu “Use a saved account” and enter the account,
credentials:
−User Name
−Password
Entering Existing Account Details
In this case, too, the user will be automatically referred to the Home
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MULTI-USER CALL FORWARDING DEVICE
Home page
Note that up to four smartphones can be registered on
one account while the same account may be registered on
multiple call forwarding devices.
HOME PAGE
Home page
The meaning of the icons and buttons in the Home Page is as
follows:
1. “Status icon”:
If the dot is red with an open chain this indicates that
the user is not logged in with an own Account.
If the dot is green and the chain is closed this indicates
that a connection has been successfully established.
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MULTI-USER CALL FORWARDING DEVICE FOR 2VOICE SYSTEM Ref. 1083/83
The URMET CallMe APP (version 3.0 or higher)
THIS IS THE NORMAL CONDITION WHENEVER YOU
LAUNCH THE APP AFTER YOUR FIRST LOG-IN. THE
CONNECTING SPEED TO YOUR ACCOUNT CAN BE
INCREASED BY TAPPING THE DOT (WHEN STILL RED).
If the dot is yellow/orange and blinking and the chain
is closed , this indicates that the connection has been
successfully established but call receiving has been disabled
on the device currently in use.
2. By pressing the “Settings” key you will display the following
page:
User account
Installation and maintenance
Service management
Configure app
Exit
Settings Menu
3. Press the “Info” button to see the software version of the
App, access the Urmet website, view the user manual and read
the terms of use and the privacy policy.
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MULTI-USER CALL FORWARDING DEVICE
MULTI-USER CALL FORWARDING DEVICE FOR 2VOICE SYSTEM Ref. 1083/83
SECTION FOR INSTALLERS
CONFIGURATION
SECTION FOR INSTALLERS
CONFIGURATION
DEVICE CONFIGURATION FROM THE Urmet CallMe
APP
To configure your device, firstly create an account (or log in using an
existing account) as explained in the “CREATE A NEW ACCOUNT
OR USE A SAVED ACCOUNT” section.
From the Home Page, (with the green dot displayed and chain
closed ), select the “Settings” key.
You will display:
User account
Installation and maintenance
Service management
Configure app
Exit
Settings Menu
Press the “Installation and Maintenance” button. The following screen
will appear:
Device configuration
Device replacement
Post-installation test
Installation and maintenance
USER ACCOUNT
Press the “User Account” button on the “Settings” page to display the
following screen:
Profile
Change password
Logout
Account settings
−Press the “Profile” button to view your user name the credentials
you entered when you created the account (first and last name)
and the email address linked to the account.
−Change your password.
−Logout with the account connected to the Urmet CallMe app.

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SECTION FOR INSTALLERS
CONFIGURATION
Select the “Device configuration” button here.
Follow the steps below:
1. Turn on the Multi-User Call Forwarding Device.
IMPORTANT: The device is already in configuration mode the first
time it is switched on (it will take about 50 seconds before the red LED
starts blinking), go directly to step 3.
2. Hold the button pressed on the call forwarding device for 2 to 4
seconds to set it in configuration mode. The status LED will lights
blink red.
3. Press the 1083/83 button to configure the Multi- User Call
Forwarding Device.
Please choose the device
to congure
Select the device to be configured
4. Scan QR code on the device.
QR-Code scan request
5. Press the “Scan” button to launch the QR-Code reader
application on your smartphone. If no. applications are present,
open the Apple Store (iOS) or Play Store (Android) to download a
recommended app.
Scan the QR-Code to registered the device on the server.
6. The following screen can be used to choose the name of the
device (the name that will be displayed by the administrator on
the CallMe Manager app). Press “Continue”.
WARNING! It is strongly suggested to use as Device Name the Name
of the Stair in which will be inserted: East Stair, North Stair, Stair 2.
Continue
Enter device name
Device name
Enter the name of the device
7. The following page will appear:
Configuration instructions

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SECTION FOR INSTALLERS
CONFIGURATION
8. After selecting “Continue”, activate the WiFi on your smartphone
and access the “CALLFW” WiFi network created by your device.
Wi-Fi network devices
9. To operate, the device must be connected to your home LAN
network and this in turn must be connected via a modem/router to
the Internet. The connection to your home LAN can be achieved
via wire or by hooking up to your home WiFi. Choose which type of
connection you wish to use - either “Wire” or Wi-Fi (“Wireless”).
Choose the connection type
If you choose the wired connection, you will go directly to the IP
address configuration step.
If you choose to connect via WiFi, the following screen will appear:
Connection via Wi-Fi
It is essential to select from the dropdown menu the (condominium)
network to connect to.
Tick ”Advanced” only for access to special settings, e.g.
access to hidden networks.
10. After you have selected it, press “OK” to confirm. In the next
screen enter the network Password and press “Continue” With
the wireless configuration it is optionally possible to identify up
to two time intervals during which the WiFi will be automatically
switched off daily (e.g. nightly from 11:00 P.M. until 7:00 A.M.):
during these intervals, the LED on the Call Forwarding Device will
be lit (steady orange light).
Wi-Fi Switch-off Intervals

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SECTION FOR INSTALLERS
CONFIGURATION
After setting the time intervals (as an optional operation) press
“Continue” to go to the next page (IP Routing Mode).
IP Routing Mode
11. It is preferable to choose the default configuration options. Should
this be not possible, if the network to which you wish to connect
requires a fixed IP address, select the option “Advanced” to open
the following page:
Advanced Settings
12. Enter the following values in the empty fields: IP Address, Subnet
Mask, Default Gateway and DNS (e.g.: 8.8.8.8) then press
“Continue”.
13. Now, it will be possible to choose the VIDEO quality (Default value:
LOW) then press “Continue”.
Selecting video quality
A LOW video quality allows for operation notwithstanding
the Internet connection speed. Unless you are absolutely
sure to have a high Uploading rate, select MEDIUM or
HIGH speed.
14. Pressing the “Save” key allows the device to store the
configuration.
Configuration saving
15. Now press “Save” to start testing the device.

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SECTION FOR INSTALLERS
DEVICE TEST FROM THE Urmet CallMe APP
DEVICE TEST FROM THE Urmet CallMe APP
Once the configuration is complete, run a test to check that the device
is working correctly in all the apartments.
Once the first configuration of the device is completed, the CallMe
app will automatically activate test mode.
IMPORTANT By confirming end of test mode the device will be put
in Working status, i.e. ready for use, and you will no longer be able to
configure the device or run tests until the administrator changes the
status of the device to Maintenance using the CallMe Manager app.
Follow the instructions below to run a full apartment test.
1. Select the apartment to be tested from the drop down menu.
East stair
Test mode on:
Select the apartment
to be tested
Set
Cancel
Selecting the apartment to be tested
2. After having selected the apartment, press the “Set” button. The
following screen will be appear:
Test mode “Home page”
The test mode is characterised by presence of one blue
band on the upper part of the screen and by the indication
“TEST MODE” on the lower part of the screen, followed by
the device name and the number apartment being tested.
3. Select auto-insertion, press the “Cameras” button and select the
device.
“Select device for auto-insertion function” test mode
4. The image taken from the door unit will appear on the smartphone
after having selected the device:
Test mode “Auto-insertion”
Press the “Camera” button to go to the next door units or to any
connected surveillance cameras.
Press the “Open door” button to open the entrance door and press
the “Open gate” button to open the driveway gate.
Press the icon to activate audio and establish a communication
with the displayed door unit.

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MULTI-USER CALL FORWARDING DEVICE FOR 2VOICE SYSTEM Ref. 1083/83
SECTION FOR INSTALLERS
DEVICE TEST FROM THE Urmet CallMe APP
When communicating with the displayed door unit it will no longer be
possible to switch to displaying the next door unit or camera and the
“Cameras” button will be replaced by the “Mute” button, which can
be used to deactivate the audio channel.
If the functions are activated correctly, press the “Terminate” button
to end the Auto-insertion function.
5. Make a call from the door station to the apartment being tested.
When you receive the call, your smartphone will ring and the
following screen will appear:
“Call Reception” test mode
Click on “View Camera” to see the picture of the door unit without
answering the call.
Answer the call by sliding the green answer button rightwards.
Accept the call to transmit the conversation in hands-free mode. The
following screen appears:
“Conversation” test mode
The Quality icon shows the quality of the conversation based on
the Internet connection of your smartphone:
High
Medium
Low
Press the button to deactivate the hands-free function and pass
the conversation to the capsule.
Press again to reactivate the hands-free function.
Tap on the “Mute” button to mute your audio channel during the
conversation.
Press it again to re-enable it.
Press the “Open door” button to open the entrance door and press
the “Open gate” button to open the driveway gate.
If the functions are activated correctly press the “Terminate” button
to end the conversation.
6. The system goes back to the Home Page when the call is
completed. The test phase for the apartment is finished.
“Home page” test mode
IMPORTANT! Before ending test mode on the device, it is advisable
to test at least one apartment that can be called from the calling
station in which you will want to use the Multi-User Call Forwarding
Device.

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SECTION FOR INSTALLERS
DEVICE TEST FROM THE Urmet CallMe APP
7. To change the apartment to be tested on the Home Page, press
the “Settings” button.
User account
Installation and maintenance
Service management
Configure app
Exit
“Settings” test mode
8. Press the “Installation and maintenance” button. The following
screen will be appear:
Device configuration
Device replacement
Post-installation test
“Installation and maintenance” test mode
9. From here, select the “Post-installation test” button.
Selecting the apartment to be tested
10. The selection screen of the apartment to be tested will be
displayed. Select the apartment in the drop-down menu and
press the “Set” button.
11. Repeat steps 3 to 6 to run a complete test on the apartment.
12. To end the test mode on the Home Page press the “Complete the
test” button.

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SECTION FOR INSTALLERS
CALLING STATION MASTER DATA - REPLACING MULTI-USER CALL FORWARDING DEVICE
13. The following page will appear:
IMPORTANT: Confirming completion of the test mode puts the
device in Working state, i.e. ready for use. In this state, you will no
longer be able to configure the device or perform further tests until the
administrator changes the status of the device to Maintenance using
the CallMe Manager app.
CALLING STATION MASTER DATA
After completing the test, you need to share the master data of the
calling station and of the column in which Multi-User Call Forwarding
Device is installed with the administrator.
If one of the calling stations listed below is present in the system,
the configuration file containing the master data can be extracted
automatically.
Alpha Call module (Audio door unit Ref. 1083/38 or audio door
unit with CCTV 1083/39 or audio video unit 1083/48, display
module Ref. 1168/1 and numeric keypad module Ref. 1168/46).
Sinthesi S2 Call module Ref. 1083/13, 1083/19
Sinthesi Steel Call module Ref. 1083/14
Elekta Call module Ref. 1083/15, 1083/25
Elekta Steel Call module Ref. 1083/12, 1083/16, 1083/27
Mikra plus Push button panel Ref. 1784/3
Mikra digital Push button panel Ref. 1784/4
Refer to the device configuration booklets to download the
configuration file for the Alpha, Mikra plus and Mikra digital door
units.
To download the configuration file of the Sinthesi and Elekta door
units, download the 2VOICE MOBILE ANDROID or 2VOICE PC app
from the www.urmet.com website in the section Software, Firmware
and Driver/SW technical/communication/system two-wire 2Voice
section.
You can download the user manual of the app from the same section.
Refer to the configuration manual device in addition to the user
manual of the app.
•
•
•
•
•
•
•
You will need to download and fill in the calling station master data
form manually if a calling station other than those listed above in the
system.
Then share the form with the administrator to enter the master data on
the CallMe Manager app.
The master data form DS1083-130 is available with the product Ref.
1083/83 and on the Urmet website at the following link:
http://qrcode.urmet.com/default.
aspx?prodUrmet=150309&lingua=it
If an Alpha push button panel calling station with keypad modules
(without display) is present in the system, download the configuration
file (as for the Alpha call module) and fill in the master data form to be
shared with the administrator.
REPLACING MULTI-USER CALL FORWARDING
DEVICE
It is possible to replace a Multi-User Call Forwarding Device Ref.
1083/83 corrupted maintaining the configuration created by the
administrator using the CallMe Manager app.
The administrator and the installer must proceed as follows to
replace a Ref. 1083/83:
ADMINISTRATOR
1. Use the CallMe Manager app to set the damaged device to
“Maintenance” state (see CallMe Manager app user manual).
INSTALLER
1. Remove the damaged device Ref. 1083/83.
2. Install the new device Ref. 1083/83.
3. Configure and test the new device (see paragraphs “Device
configuration from Urmet CallMe App” and “Device Test from
Urmet Callme App”.
During the configuration of new device, it is advisable to
rename it with the name of damaged device.
4. Press the “Settings” button on the Home page.
User account
Installation and maintenance
Service management
Configure app
Exit
Installation and maintenance

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SECTION FOR INSTALLERS
DEVICE TEST FROM THE Urmet CallMe APP
5. Press the “Installation and Maintenance” button. The following
screen will appear :
Device configuration
Device replacement
Post-installation test
Installation and maintenance
6. Select the “Device replacement” button here. The following screen
will appear:
Scanning the QR code of the damaged device
7. Press the “Scan“ button to start the QR code reader application
on your smartphone.
8. After scanning the QR code of the damaged device the following
screen will appear:
Please scan the QR code
of the new device (it shall be already
installed, congured and tested)
Scan
Scanning the QR code of the new device
9. Press the “Scan” button to launch the QR reader application on
your smartphone.
10. By scanning the QR code of the new device, the configuration
created by the administrator using the CallMe Manager app on
the damaged device is loaded to the new device.
11. The new device is ready to use.

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MULTI-USER CALL FORWARDING DEVICE FOR 2VOICE SYSTEM Ref. 1083/83
SECTION FOR USERS
MANAGING THE SERVICE - SIP ID
SECTION FOR USERS
MANAGING THE SERVICE
To configure your device, firstly create an account (or log in using an
existing account), as explained in the “CREATE A NEW ACCOUNT
OR USE A SAVED ACCOUNT” section.
From the Home Page, (with the green dot displayed and chain
closed ), select the “Settings” button.
You will display:
User account
Installation and maintenance
Service management
Configure app
Exit
Settings Menu
Press the “Service Management” button. The following page will
appear:
My devices
* available only on some devices
Service management
Press the “SIP ID” button to activate or deactivate call forwarding
from the /58 or /58A devices already in the user’s possession to
the smartphone.
—
Press the “My devices” button to activate the call forwarding
service from the Multi-User Call Forwarding Device 1083/83 on
the smartphones.
SIP ID
Press the “SIP ID” button. The following screen will appear:
SIP ID
If the version of the CallMe app on your smartphone is lower than 3.0
with an account associated with a /58 or /58A device, after updating
the app and creating a new account to use the new version, the app
will associate the old account with the new one so you can continue
to receive calls from /58 and /58A devices. The user name used on the
/58 or /58A device is shown in the “Current SIP ID” field.
The “Set auto SIP ID” button allows you to stop receiving calls from
/58 or /58A devices on your smartphone.
The “Set existing SIP ID” button allows you to receive calls from /58
and /58A devices if you have directly installed a version higher than
2.0 of the CallMe App on your smartphone.
Enter the “Username” and “Password” of the old account and then
press the “Set SIP ID” button.
The “Current SIP ID” field will show the user name used on the /58 or
/58A device from which you will receive the calls.
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SECTION FOR USERS
MY DEVICES
MY DEVICES
Press the “My devices” button. The following screen will appear:
My devices
Add
My devices
This screen shows the list of the installations in which an association
with the account in use was established.
IMPORTANT! This screen shows only the installations at which a
device Ref. 1083/83 is present.
ACTIVATING THE CALL FORWARDING SERVICE
Proceed as follows to activate the call forwarding service on your
smartphone as a master account:
1. On the “My devices” page, press the “Add” button.
2. The QR code reader application on your smartphone will start.
If no applications are present, Apple Store (iOS) or Play Store
(Android) will open to download a recommended app.
3. On the PDF document received from the administrator scan with
your smartphone the QR code to activate the service.
IMPORTANT! The QR code on PDF document sent by the
administrator can only be used once. It cannot be used again
after it has been scanned. The entire service activation procedure
must be performed after scanning. If procedure is interrupted,
the administrator will have to generate a new document with a
new QR code to allow service activation.
4. After scanning, the following screen will appear:
My devices
Add
Do you want to activate call
forwarding service?
Yes
Activating the service
5. Press the “Yes” button to activate the call forwarding service on
your smartphone as a master account. The following page will
appear:
My devices
Add
Active service
6. The call forwarding service is now active and the system can be
seen.

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7. Press the system to manage its settings.
Device description
Mountain house
Remove
Sharing
Rename
Description of the device
8. In the device description field you can enter the name you want to
display on your smartphone on the “My devices” page and while
receiving a call. Press “Rename” button to save the description.
My devices
Add
Mountain house
My devices
The description of the device is renamed only on the
smartphone on which the setting was made.
SECONDARY ACCOUNTS
The system can be shared with three other possible secondary
users.
IMPORTANT! The CallMe app must be already installed, an
account must have been created or an access using an existing
account must have been performed on the smartphones on which
you want to share access to the system.
Proceed as follows to activate the call forwarding service on another
smartphone as a secondary account:
1. On the main smartphone select the “My Devices” page and
press on the system you wish to share.
Device description
Mountain house
Remove
Sharing
Rename
Description of the device
2. Press the “Sharing” button.
Add user
Mountain house has not been
shared yet
System sharing
MULTI-USER CALL FORWARDING DEVICE FOR 2VOICE SYSTEM Ref. 1083/83
SECTION FOR USERS
MY DEVICES