VeEX CX380X User manual

Page 1 of 14 CX380X Hardware Installation Guide D07-00-077P Rev. A00
USER MANUAL
Please direct all questions to your local VeEX Sales Ofce, Representative, or Distributor. Or, contact VeEX technical support at
www.veexinc.com. Copyright 2014 VeEX Incorporated. All rights reserved.
No part of this user manual may be reproduced, translated into a foreign language, or be transmitted electronically without prior
agreement and written consent of VeEX Incorporated as governed by International copyright laws. Information contained in this
manual is provided “as is” and is subject to change without notice. Trademarks of VeEX Incorporated have been identied where
applicable, however the absence of such identication does not affect the legal status of any trademark.
CX380X
Advanced Spectrum and Burst QAM Analyzer
Hardware Installation Guide

Table of Contents
1.0 ABOUT THIS GUIDE ...................................................................................3
2.0 INTRODUCTION..........................................................................................4
3.0 SAFETY INFORMATION .............................................................................5
4.0 GETTING STARTED....................................................................................6
4.1 What’s Included? ............................................................................................................ 6
4.2 Tools Required................................................................................................................7
4.3 Product Features and Characteristics.......................................................................... 7
4.3.1 Front Panel ...................................................................................................... 7
4.3.2 Rear Panel ....................................................................................................... 7
4.3.3 Grounding.....................................................................................................8
4.4 Safety Guidelines ...........................................................................................................8
5.0 INSTALLATION............................................................................................9
5.1 Installing the CX380X in a Rack .................................................................................... 9
5.2 Connecting Communications Serial Ports................................................................. 10
5.3 Connecting Ethernet Control Ports.............................................................................10
5.4 Connecting the RF Ports.............................................................................................. 10
5.3 Connecting the Power.................................................................................................. 11
5.4 Disconnecting the Power............................................................................................. 11
5.5 Starting the System ...................................................................................................... 11
6.0 POWER CONSUMPTION..........................................................................12
7.0 WARRANTY AND SOFTWARE ................................................................13
8.0 ABOUT VEEX ............................................................................................14
Page 2 of 14 CX380X Hardware Installation Guide D07-00-077P Rev. A00

1.0 ABOUT THIS GUIDE
Every effort was made to ensure that the information contained in this user manual is accurate. Information is
subject to change without notice and we accept no responsibility for any errors or omissions. In case of discrep-
ancy, the web version takes precedence over any printed literature. The content in this manual may vary from the
software version installed in the unit.
(c) Copyright 2006-2014 VeEX Inc. All rights reserved.
VeEX, VePAL are registered trademarks of VeEX Inc and/or its afliates in the USA and certain other countries.
All trademarks or registered trademarks are the property of their respective companies. No part of this document
may be reproduced or transmitted electronically or otherwise without written permission from VeEX Inc.
This device uses software either developed by VeEX Inc or licensed by VeEX Inc from third parties. The software
is condential and proprietary of VeEX Inc. The software is protected by copyright and contains trade secrets of
VeEX Inc or VeEX’s licensors. The purchaser of this device agrees that it has received a license solely to use the
software as embedded in the device, and the purchaser is prohibited from copying, reverse engineering, decom-
piling, or disassembling the software.
Audience:
This guide is intended for system administrators, engineers, and operators who install and manage the CX380X.
Users who perform these tasks should be familiar not only with the CX380X hardware and cabling, but also with
electronic circuitry, wiring practices, and safety precautions.
Note: Only trained and qualied personnel should be allowed to install, replace, or service
this equipment. Improper or unsafe use can cause physical harm and damage equipment.
For more technical resources, visit VeEX Inc web site at www.veexinc.com.
If you need assistance or have questions related to the use of this product, call or e-mail our customer care de-
partment for customer support. Before contacting our customer care department, you must have your product
serial number ready. Please go to Basic Operations section for details on locating your unit serial number in the
menus or locate the serial number on the back of the chassis.
Customer Care:
Phone: + 1 510 651 0500 E-mail: [email protected] Website: www.veexinc.com
Page 3 of 14 CX380X Hardware Installation Guide D07-00-077P Rev. A00

2.0 INTRODUCTION
In a DOCSIS 3.0 (Data Over Cable Service Interface Specication) environment, the upstream bandwidth be-
comes crowded with wider and higher order QAM modulation carriers and channel bonding, leading to increased
impairment sensitivity. In addition, the increasing ubiquity of DOCSIS cable modems actually represents one of
the signicant challenges for maintaining good plant health. The modems themselves can be serious interferers.
In order to take a truly ‘proactive’ vs. ‘reactive’ approach in network monitoring, it is important to rst detect the
plant issues before it becomes signicant enough to impact subscribers; then correlate the identied issue(s) to
the physical location(s) of the modems contributing harm to the cable plant
For the forward path HFC networks, with the evolution of Headends & Hubs, the validation, monitoring and FCC
tests have become signicantly complicated. In contrast to old headend, modern headend system has now
hundreds of test points. This generates the need and ability to test / monitor many independent service groups
without degrading signals to be measured.
The CX380X Advanced Test Probe for Return and Forward Path monitoring, features advanced Spectrum Analy-
sis, QAM Health, and Burst QAM Demodulator capabilities. As part of VeEX’s VeSion system, the CX380X goes
beyond the bread and butter 24/7 monitoring of Return Path nodes’ noise levels against well-established alarm
thresholds. CX380X provides a series of expert measurements for detection of rogue cable modems, enabling
identication of potential network-affecting issues. The probe can also be used as a standalone on any existing
systems as an overlay. Ultimately, the real-time location of a rogue cable modem is identied, so that a eld tech-
nician can be dispatched to deal with the problem.
CX380X can be added to VeEX CX380X probes network or can be used as a standalone solution to extend
its capabilities for advanced forward path monitoring, troubleshooting and auditing the performance of analog
and digital channels being transmitted downstream across CATV HFC network. Therefore, ensure the quality
of content with full condence after modulation and combining at the cable edge, before the handoff to the HFC
network. This system offers unparalleled test and measurement performance and exibility to monitor Analog
and Digital Broadcast, VoD / SDV, PPV, MPEG Analysis and FM Services. With built in low noise 10dB switch
gain RF input ports, it is an ideal solution to deploy for common laser test points
To summarize, together with VeSion, CX380X, CX180F and CX180R probes, CX380X offer modular, scalable
and distributed architecture for advanced Return and Forward path monitoring burst demodulation to capture
rouge cable modems, Headend Check, FCC proof, MPEG analysis, Ethernet Responder for business class ser-
vice needs. With exible and distributed architecture, test point can be added any time for remote troubleshooting
and segmentation, without reducing the monitoring speed. Such proactive, preventative maintenance practices
maximize the effectiveness of the costly truck roll, yielding OPEX savings.
Page 4 of 14 CX380X Hardware Installation Guide D07-00-077P Rev. A00

3.0 SAFETY INFORMATION
Safety precautions should be observed during all phases of operation of this instrument. The instrument has
been designed to ensure safe operation, however, please observe all safety markings and instructions. Do not
operate the instrument in the presence of ammable gases or fumes or any other combustible environment.
VeEX Inc. assumes no liability for the customer’s failure to comply with safety precautions and requirements.
Safety Symbols
This section includes warning symbols that appear in this manual. Before working on equipment, be aware of the
hazards involved with electrical circuitry and standard safety practices to prevent accidents.
Caution This symbol means “reader be careful.” In this situation, you might do something that could
result in equipment damage or loss of data.
Warning This symbol means that the task may present physical danger. You are in a situation that
could cause bodily injury. Before you work on any equipment, you must be aware of the
hazards involved with electrical circuitry and familiarize yourself with standard practices for
preventing accidents.
Grounding Protective earth conductor terminal.
The location of the earth ground on the CX380X is shown below (DC powered version).
Hot Surface
Indicator
Panels and connectors may be hot.
Page 5 of 14 CX380X Hardware Installation Guide D07-00-077P Rev. A00

4.0 GETTING STARTED
4.1 What’s Included?
The following items are included in the box:
yUSB/Serial Port Adaptor
yRack Mounting Brackets
yAC Power Adaptor
yPower Cord
yTwo pairs of RS232 male-to-female DB-9 to DB-9 straight cables
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4.2 Tools Required
Phillips Screwdriver
4.3 Product Features and Characteristics
4.3.1 Front Panel
The front panel of the CX380X contains status LED.
4.3.2 Rear Panel
yDC 15V: 15 V DC input
yPOWER: Power On/Off switch
yRS232C DB9 Console A/B: Console port for initial and basic conguration
yRS232C DB9 Switch Ctrl A/B (male): Control port from CPU board. These ports should be con-
nected to the corresponding RS232C DB9 Switch Control ports
yRS232C DB9 Switch Control In A/B (female): Communications serial ports for the built-in 16
port RF switch. These ports should be connected to the corresponding RS232C DB9 Switch Ctrl
ports.
yRS232C DB9 Out A/B: Communications serial ports for the built-in 16 port RF switch for dai-
sy-chain connections for other switches
yRJ-45 Control A/B: Network Management System port – Provides a direct Fast Ethernet link for
out-of-band management interface
yRJ-45 10/100/1000-T Test Port A/B: Gigabit Ethernet test ports
yF-type RF INPUT: Input ports for forward and return paths
yGround Terminal: Frame ground
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4.3.3 Grounding
Provide grounding connector.
4.4 Safety Guidelines
This section provides general safety guidelines to prevent injury during equipment installation and operation. It
includes the following:
yElectrical Equipment Guidelines
yChassis Lifting Guidelines
Only trained and qualied personnel should install, replace, or service this
equipment.
This equipment must be grounded. Never defeat the ground conductor or
operate the equipment in the absence of a suitably installed ground conductor.
Contact the appropriate electrical inspection authority or an electrician if you
are uncertain that suitable grounding is available.
Do not work on the system or connect or disconnect cables during lightning
activity.
Electrical Equipment Guidelines
yAlways unplug the power cable before installing or removing a chassis.
yLocate the emergency power-off switch for the room in which you are working. If an electrical
accident occurs, turn off the power immediately.
yDo not work alone if potentially hazardous conditions exist.
yNever assume that power is disconnected from a circuit. Always check. If an electrical accident
occurs, proceed as follows:
oUse caution. Do not become a victim yourself.
oTurn off power to the system.
oIf possible, send another person to get medical aid. Otherwise, assess the condition of
the victim and then call for help.
oDetermine whether the person needs rescue breathing or external cardiac compressions,
then take appropriate action.
Chassis Lifting Guidelines
A fully congured CX380X weighs approximately 11 pounds (5 Kilograms). The chassis is not intended to be
moved frequently. Before you install the CX380X, plan chassis placement and ensure that your site is properly
prepared so you can avoid having to move the chassis later to accommodate power sources and network con-
nections.
Whenever you lift the chassis, follow these guidelines:
yAlways disconnect all external cables before lifting or moving the chassis.
yEnsure that your footing is solid, and balance the weight of the object between your feet.
yLift the chassis slowly; never move suddenly or twist your body as you lift.
yKeep your back straight and lift with your legs, not your back. If you must bend down to lift the
chassis, bend at the knees, not at the waist, to reduce the strain on your lower back muscles.
yLift the chassis from the bottom; grasp the underside of the chassis exterior with both hands.
Page 8 of 14 CX380X Hardware Installation Guide D07-00-077P Rev. A00

5.0 INSTALLATION
This chapter explains how to mount and physically install the CX380X.
5.1 Installing the CX380X in a Rack
The CX380x is designed to accommodate a standard 19-inch mounting rack.
Caution must be exercised when rack mounting this or any other type of
equipment. Ensure that all equipment is properly secured along the specied
hardware. Equipment must be installed in a safe manner to prevent overload-
ing, tipping over, or other unsafe conditions.
To rack mount the chassis:
Install rack mounting brackets
yThe 8 mounting screws (4 for the right side and 4 for the left side) of the rack mounting brackets
are installed on right and left sides of the unit when it is shipped from the factory
yRemove the screws from the unit and install the supplied rack mounting brackets using the
screws
Install chassis to rack
yThe CX380X features a 3U chassis. Make enough room on the rack for the installation
yAfter installing the brackets install the CX380X to the 19” rack at the designated position with the
appropriate rack mount screws of the rack system
yConnect grounding wire to the ground terminal of the CX380X
yUse the supplied serial cables to connect DB9 Switch Ctrl A port to the DB9 Switch Control In A
port; repeat for B ports
yConnect the RJ-45 Control A/B ports to the LAN after the IP addresses of the CX380X is cong-
ured
When installing equipment, ensure adequate ventilation is available. Inad-
equate ventilation will result in higher than normal operating temperatures
and may result in degraded operation. Additional care must be used when
installing in enclosed racks, or when co-located with other equipment that may
increase ambient temperatures.
Always ensure the system receives sufcient airow such that it will operate
within the specied operating temperature range.
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5.2 Connecting Communications Serial Ports
Use the supplied RS232 male-to-female DB-9 to DB-9 straight cables to connect Switch Ctrl A port to the Switch
Control A port. Repeat for B ports.
5.3 Connecting Ethernet Control Ports
Prepare Ethernet cables for connecting the Ethernet Control A and B ports to the network that the IP addresses
of the ports are associated with. Only make the connection after conguring the IP address for the port.
5.4 Connecting the RF Ports
When connecting the RF input ports to the HFC network, take note of the following:
When connecting the F-connector on the cable to the RF connector on the
CX380X chassis, always use a torque wrench to set the tightness to 15 inch-
lbs. Do not simply hand-tighten the F-connectors. F-connectors that are too
loose can cause RF leakage. F-connectors that are too tight can damage the
RF port electronics.
Rear panels and connectors may be hot.
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5.3 Connecting the Power
When connecting the unit to power supply, take note of the following:
Take care when connecting units to the supply circuit so that wiring is not
overloaded.
The CX380X begins to boot up as soon as the power switch is turned on.
5.4 Disconnecting the Power
1. Turn the power switch of the CX380X to “OFF”.
2. Unplug the power plug from the DC 15V power receptacle.
5.5 Starting the System
After installing the CX380X and connecting the required cables, please congure the IP address of the system to
match the specic operation needs.
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6.0 POWER CONSUMPTION
The following is a statement from VeEX on the power consumption of its Monitoring Devices:
yCX180F -10x4 – 110V AC or 48V DC – consumes 20W per probe.
yCX380X – 110V AC– consumes 40W per probe.
Please note that 110V and 48V are available but are mutually exclusive.
Page 12 of 14 CX380X Hardware Installation Guide D07-00-077P Rev. A00

7.0 WARRANTY AND SOFTWARE
Warranty Period: The warranty period for hardware, software and rmware is three (3) years from the date of
shipment to the customer. The warranty period AC adapter, and USB adaptors is limited to one (1) year.
Hardware Coverage: VeEX Inc warrants hardware products against defects in materials and workmanship.
During the warranty period, VeEX will, at its sole discretion, either
yRepair the products
yReplace hardware that proves to be defective
provided that the products that the customer elects to replace is returned to VeEX Inc by the customer, along with
proof of purchase, within thirty (30) days of the request by the customer, freight prepaid.
Software Coverage: VeEX Inc warrants software and rmware materials against defects in materials and work-
manship. During the warranty period, VeEX will, at its sole discretion, either
yRepair the products
yReplace software and/or rmware which proves to be defective
provided that the products that the customer elects to replace is returned to VeEX Inc by the customer, along with
proof of purchase, within thirty (30) days of the request by the customer, freight prepaid.
Additionally, during the warranty period, VeEX Inc will provide, without charge to the customer, all xes, patches
and enhancements to the purchased software, rmware and software options. VeEX Inc does not warrant that
all software or rmware defects will be corrected. New enhancements attached to a software option require the
option to be purchased (at the time of order or the time of upgrade) in order to benet from such enhancements.
Limitations: The warranty is only for the benet of the customer and not for the benet of any subsequent pur-
chaser or licensee of any merchandise (hardware, software, rmware and/or accessories)
Revoking the warranty: VeEX Inc does not guarantee or warrant that the operation of the hardware, software or
rmware will be uninterrupted or error-free. The warranty will not apply in any of the following cases:
yImproper or inadequate maintenance by the customer
yDamage due to software installed by the customer on the unit without prior authorization (written)
from VeEX Inc. Unauthorized alteration or misuse
yDamage occurred from operating the unit from outside the environmental specications for the
product
yImproper installation by the cust omer
Changes or modications not expressly approved by VeEX, Inc. may void the user’s authority to use this equip-
ment.
Page 13 of 14 CX380X Hardware Installation Guide D07-00-077P Rev. A00

8.0 ABOUT VEEX
VeEX Inc, the Verication EXperts, is an innovative designer and manufacturer of test and measurement solu-
tions addressing numerous technologies. Global presence through a worldwide distribution channel provides
uncompromised product support.
Visit us online at www.veexinc.com for latest updates and additional documentation. VeEX Incorporated
2827 Lakeview Court
Fremont, CA 94538. USA
Phone: [phone]
Fax: [phone]
Customer Care
Phone: [phone]
E-mail: [email protected]
Page 14 of 14 CX380X Hardware Installation Guide D07-00-077P Rev. A00