VeriFone V240m User manual

V240m UK Banking Installation Guide for New Orders 1.0.0 | May 7th, 2019
MERCHANT INSTRUCTIONS
V240m –Installation Guide for New Orders
MERCHANT INSTRUCTIONS
UKB Payment Application

V240m UK Banking Installation Guide for New Orders 1.0.0
MERCHANT INSTRUCTIONS
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MODIFICATION HISTORY
Version
Author
Comments
1.0.0
Anooj Vadgama
First Draft
1.0.1
Andrew Wigham
General Updates

V240m UK Banking Installation Guide for New Orders 1.0.0
MERCHANT INSTRUCTIONS
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CONTENTS
MODIFICATION HISTORY......................................................................2
CONTENTS.............................................................................................3
THANK YOU AND WELCOME!..............................................................4
WHAT’S IN THE BOX?...........................................................................4
1.INSTRUCTIONS ..................................................................................7
V240m 3G.........................................................................................................................................7
V240m Wi-Fi....................................................................................................................................14
V240m Bluetooth.............................................................................................................................26

V240m UK Banking Installation Guide for New Orders 1.0.0
MERCHANT INSTRUCTIONS
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THANK YOU AND WELCOME!
Thank you for ordering the VeriFone V240m payment terminal!
Your terminal is currently locked for security reasons. Before first use, you will be required to
activate it. This quick guide will explain what to do to unlock your device ready to take
transactions.
N.B. You will require your Merchant Number for this process which can be found within your
welcome pack.
If you require assistance, please contact your merchant helpdesk for support.
WHAT’S IN THE BOX?
V240m payment device
Power supply

V240m UK Banking Installation Guide for New Orders 1.0.0
MERCHANT INSTRUCTIONS
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Paper roll
V240m base
NB. Bluetooth Option must be ordered for Full Feature
Base
Note: this will be a full feature base (for Bluetooth
orders) or standard charging only base if ordered
separately for 3G orders
Standard is power via cable

V240m UK Banking Installation Guide for New Orders 1.0.0
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1. INSTRUCTIONS
V240m WI-FI / 3G
Step
Instruction
Screen Information
1
Plug the power supply into the power slot of the
V240m standard charging only base unit. If
purchased.
The base unit will then show a flashing white LED
while it boots up. This will eventually become solidly
illuminated.
2
You can now place the V240m terminal onto the base
unit.
The V240m will start booting up (provided the power
supply is plugged into a main socket).

V240m UK Banking Installation Guide for New Orders 1.0.0
MERCHANT INSTRUCTIONS
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Step
Instruction
Screen Information
3
You will be presented with the “Terminal Locked”
screen. Using the terminal keypad, key in your
Merchant Number as the password and press the
green [ENTER] key on the keypad to confirm.
4
If the password is correct, you will be presented
with these screens.
Press the green [ENTER] button to proceed through
both screens.
5
You will then be presented with the main screen.

V240m UK Banking Installation Guide for New Orders 1.0.0
MERCHANT INSTRUCTIONS
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Step
Instruction
Screen Information
6
Now, let’s check that the communications work.
Touch the main logo at the top of the screen to access
the Main Menu.
7
On the Main Menu (1/2) screen, press the down arrow
to cycle the screen to the second part of the menu.

V240m UK Banking Installation Guide for New Orders 1.0.0
MERCHANT INSTRUCTIONS
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Step
Instruction
Screen Information
8
Press 1 on the keypad or select Configuration on the
touch screen.
9
Enter the supervisor password (default 1234).
10
Press 1 on the keypad or select Communication on
the touch screen.

V240m UK Banking Installation Guide for New Orders 1.0.0
MERCHANT INSTRUCTIONS
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Step
Instruction
Screen Information
11
Check in the Communication Panel that the network
for Mobile Data status is “Up”.
If it is “Down”, then contact the Helpdesk.
12
Press the red [CANCEL] key on the keypad twice
times to return to the Main Menu (1/2) screen.
Touch Supervisor or press 7 on the keypad to select
Supervisor.
13
Enter the default password 1234 and press the green
[ENTER] key on the keypad.

V240m UK Banking Installation Guide for New Orders 1.0.0
MERCHANT INSTRUCTIONS
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Step
Instruction
Screen Information
14
At the Supervisor Menu (1/2), touch Logon or press
6 on the keypad to select Logon.
15
Press 1 on the keypad to select the primary acquirer,
in this example, Verifone.
16
Touch the green tick or press the green [ENTER] key
on the keypad to confirm.

V240m UK Banking Installation Guide for New Orders 1.0.0
MERCHANT INSTRUCTIONS
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Step
Instruction
Screen Information
17
If you see the Logon successful screen then your
device is ready to take transactions. Press the green
[ENTER] button to proceed.
A short receipt will be printed to confirm the result.
18
Press the red [CANCEL] button three times to return to
the main screen.

V240m UK Banking Installation Guide for New Orders 1.0.0
MERCHANT INSTRUCTIONS
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V240m Wi-Fi Bluetooth
Step
Instruction
Screen Information
1
If you do NOT want to set your device to use
Bluetooth connectivity, then please jump to step 8.
If you would like to use Bluetooth connectivity, then
you plug in your Ethernet / LAN cable into the Ethernet
port on the back of the full feature base unit.
Bluetooth Full Feature Base must be purchased.
2
Plug the power supply into the power slot of the base
unit.
3
The base unit will then show a flashing white LED
while it boots up. This will eventually become solidly
illuminated.
4
You can now place the V240m terminal onto the base
unit.
The V240m will start booting up (provided the power
supply is plugged into a main socket).

V240m UK Banking Installation Guide for New Orders 1.0.0
MERCHANT INSTRUCTIONS
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Step
Instruction
Screen Information
When the boot-up is complete, there should be two
LED lights solidly illuminated on the base unit (white
and blue).
5
You will be presented with the “Terminal Locked”
screen. Using the terminal keypad, key in your
Merchant Number as the password and press the
green [ENTER] key on the keypad to confirm.
6
If the password is correct, you will be present with
these screens.
Press the green [ENTER] button to proceed through
both screens.

V240m UK Banking Installation Guide for New Orders 1.0.0
MERCHANT INSTRUCTIONS
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Step
Instruction
Screen Information
7
You will then be presented with the main screen.
8
Now, let’s check that the communications work.
Touch the main logo at the top of the screen to access
the Main Menu.
9
On the Main Menu (1/2) screen, press the down arrow
to cycle the screen to the second part of the menu.

V240m UK Banking Installation Guide for New Orders 1.0.0
MERCHANT INSTRUCTIONS
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Step
Instruction
Screen Information
10
Press 1 on the keypad or select Configuration on the
touch screen.
11
Enter the supervisor password (default 1234).
12
Press 1 on the keypad or select Communication on
the touch screen.

V240m UK Banking Installation Guide for New Orders 1.0.0
MERCHANT INSTRUCTIONS
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Step
Instruction
Screen Information
13
You should now see the Communication Panel.
Let’s set up your Wi-Fi
NOTE: In the diagram it shows “Up” but it will show
“Down” on your screen.
14
Drag the screen downwards (as per a smartphone)
and touch Configuration.
15
Touch Network Interface.
16
Touch Wi-Fi.

V240m UK Banking Installation Guide for New Orders 1.0.0
MERCHANT INSTRUCTIONS
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Step
Instruction
Screen Information
17
Touch Wi-Fi Scan.
18
You will see a list of Wi-Fi networks within vicinity of
the V240m, touch the Wi-Fi network you want to
connect to.
19
Touch Add.

V240m UK Banking Installation Guide for New Orders 1.0.0
MERCHANT INSTRUCTIONS
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Step Instruction Screen Information
20 Touch Pre-Shared-Key (PSK).
21 Enter the Wi-Fi password / key.

V240m UK Banking Installation Guide for New Orders 1.0.0
MERCHANT INSTRUCTIONS
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Step Instruction Screen Information
Touch OK.
22 Touch Save.
23 Your chosen Wi-Fi network will be saved.
Touch OK.
24 Touch Yes.