VeriFone SC 5000 Series User manual

One Blue Hill Plaza, 16th Floor, PO Box 1546
Pearl River, NY 10965
1-800-PC-AMERICA, 1-800-722-6374
(Voice) 845-920-0800 (Fax) 845-920-0880
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Verifone SC5000 Pinpad
This document explains how to Install drivers for the Verifone Pinpad SC5000
and configure CRE or RPE to communicate with it.

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Connecting the VeriFone Pinpad SC5000 to a computer via USB
To connect the SC5000 to a computer via USB, you will need the following cables:
1. Plug end 1 of cable 2 into the Verifone
SC5000.
2. Plug end 1 of cable 1 into cable 2.
3. Plug end 2 of cable 1 into a power
outlet.
4. Plug end 2 of cable 2 into the
computer.

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Installing drivers for the USB-to-Serial cable used with the VeriFone Pinpad SC5000
If the SC5000 is connected to the computer via USB, special drivers will need to be installed.
Double-click PL2303_Prolific_DriverInstaller_v10518.exe and follow these steps.
Note: You can download the USB-to-Serial cable driver from:
http://download2.pcamerica.com/drivers/PL2303_Prolific_DriverInstaller_v10518.zip
1. Select Next.
2. Select Finish.

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Determining which COM port is being used by the USB-to-Serial cable
Even if the USB-to-Serial cable is used, the computer thinks the SC5000 is connected to a COM
port. To find out which COM port the computer has assigned to the SC5000, follow these steps.
1. Select Start.
2. Select My Computer.
3. Select View system information.
4. Select the Hardware tab.
5. Select Device Manager.
6. Expand Ports (COM & LPT).
7. Make a note of the COM port being
used by the Prolific USB-to-Serial
cable.

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Configuring CRE or RPE to communicate with the VeriFone Pinpad SC5000
To configure CRE or RPE to communicate with the SC5000, start CRE or RPE, select Manager,
provide the requested credentials, and follow these steps.
1. Select Setup and then Setup Screen.
2. Select the Hardware tab.
3. Select the COM port being used by the
SC5000 using the COM port found in
step 7 of the previous section.
4. Set the PinPad Type to
VerifoneSC5000.
5. Set the PinPad Connection to USB.
6. Select Update.
Note: to test the pinpad you must have a credit card processor setup which you will setup in the
setup screen. Please see: http://faq.pcamerica.com/paymentprocessing for more information.