VeriFone Tranz Series User manual

VeriFone® Tranz Series
Restaurant Application
Quick Reference Guide

TERMINAL DISPLAY ACTION
Idle Prompt Press [9]
Balance/Settle
Enter Password* Enter password and
press [ENTER]
Allow Untipped? Press [ENTER] to
proceed or [CLEAR] to
return to the idle prompt
Processing... Press [ENTER] to
proceed
Enter to Settle Press [ENTER] to
complete or [CLEAR]
to abort
Printing... Quick close complete
GBOKBBMMYYHHMM Press [CLEAR] to return
to idle prompt
Quick Close
LED Window Display
Manual Close
TERMINAL DISPLAY ACTION
Idle Prompt Press [9]
Balance/Settle
Enter Password* Enter password and
press [ENTER]
Allow Untipped? Press [ENTER] to
proceed or [CLEAR] to
return to the idle prompt
Processing...
Net Item Count Enter net total
transactions (Net = all
submitted items)
Net Amount Enter net total dollar
amount
Printing... Settlement process
GBOKBBMMYYHHMM Press [CLEAR] to return
to idle prompt
As the check is drawn through the reader, the LED window will display the results of the read process.
DIRECT DATA CHEQ’R (Optional Check Reader) MESSAGES
Good USA Check Read display........................................1
Bad Canadian Check Read display...................................2
Bad Character Detected display...............................3, retry
Bad Field Detected display......................................4, retry
No MICR Detected retry..........................................5, retry
*Optional/if prompted

TERMINAL DISPLAY ACTION
Idle Prompt Swipe card or press [1]
Please Verify Enter last four digits
Enter Last 4 #*
Server* Enter server #
Add Table (Server) Press [9] to add server
ID Y/N*
Enter Amount Enter $ amount
Tip Amount* Enter amount of tip
Tip Exceeds Sale Select Response
1 = OK, 2 = CHANGE*
AP XXXXXX REC #XXX Receipt Prints
Sale Credit
TERMINAL DISPLAY ACTION
Idle Prompt Press [4]
Credit/Void
Enter Password* Enter password
1 = Credit, 2 = Void Press [1] for Credit
Enter Account # Swipe customer’s card
Please Verify Enter last four digits
Enter Last Four*
Server* Enter server #
Add Table (Server) Press [9] to add server
ID Y/N*
Enter Amount Enter $ amount
Credit REC #XXX Receipt print
Force
Void
TERMINAL DISPLAY ACTION
Idle Prompt Press [2]
Force/Pre-Auth
1 = FORCE, 2= A/O Press [1]
Enter Account # Swipe customer’s card
Please Verify Enter last four digits
Enter Last Four
Server Enter server #
Add Table (Server) Press [9] to add server
ID Y/N
Enter Amount Enter dollar amount
Tip Amount Enter amount of tip
Enter Auth Code Enter voice approval #
TERMINAL DISPLAY ACTION
Idle Prompt Press [4]
Credit/Void
Enter Password* Enter password
1 = CREDIT, 2 = VOID Press [2] for Void
Record # Enter number from
original receipt
Enter Amount Enter dollar amount
Confirm Y/N 9 = Y; 6= N
Void REC #XXX Receipt print
*Optional/if prompted

TERMINAL DISPLAY ACTION
Idle Prompt Press [2]
Force/Pre-Auth
1 = FORCE, 2 = A/O Press [2] for Auth Only
Enter Account # Swipe customer’s card
Please Verify Enter the last four digits
Enter Last Four*
Enter Amount Enter $ amount
AP XXXXXX REC #XXX Receipt prints
Pre-Authorization Tip Adjust
TERMINAL DISPLAY ACTION
Idle Prompt Press [ENTER] + 2
Tip Adjust
Server* Enter server #
Record # Enter record # from
receipt
Already Tipped* Press [ENTER] to edit
Rec # $ Amount Press [ENTER] to adjust
Tip Amount Enter new tip amount
New Total Press [1] to accept or
1 = OK 2 = CHANGE [2] to adjust amount
Tip Exceed Sale Select Correct Response
1 = OK 2 = CHANGE*
Record # Enter record # or press
[ENTER] to exit
End of Batch
Detail Review
Batch Detail Report
TERMINAL DISPLAY ACTION
Idle Prompt Press [5]
Review
1 = DETAIL Press [1] for Detail
2 = SUMMARY
1 = REVIEW Press [1] to review
2 = REPRINT Press [2] to print receipt
Record # Enter # for review and
press [ENTER]
Credit Card # If reviewing...
Press [#] for next
Tran Type/Card Type Press [#] for next
Press [*] for previous
Press [CLEAR] to return
to idle prompt
Approval # Press [#] for next
Press [*] for previous
Press [CLEAR] to return
to idle prompt
$ Amount Tip Press [*] for previous
Press [CLEAR] to return
to idle prompt
TERMINAL DISPLAY ACTION
Idle Prompt Press [ENTER] + [1]
Batch Report
1 = All Trans Select the desired option
2 = Untipped Only and press [ENTER]
1 = By Table (Server) # Select the desired option
2 = By Rec # and press [ENTER]
Server* Enter server # or press
[ENTER]
Printing... Report prints
*Optional/if prompted

TERMINAL DISPLAY ACTION
Idle Prompt Press [5]
Review
1 = Detail Press [2] for Summary
2 = Summary
1 = Batch Inquiry Press [1] for batch
2 = Settle Inquiry
1 = Table; 2 = Tot Press [1] for table
Press [2] for total
Server* Enter server # or
press [ENTER] for all
1 = Review Press [1] to review
2 = Print Press [2] to report
If reviewing...
Card Type Press [#] for next screen
Rec # Press [CLEAR] to return
to idle prompt
Press [#] for next screen
Press [*] for previous
Press [ENTER] for next
card type or [CLEAR] to
return to idle prompt
Tran Count Press [*] for previous or
[CLEAR] to return to idle
prompt
Tot $ Amount Press [#] for next screen
Tot Tip Press [*] for previous
Press [CLEAR] to return
to idle prompt
Summary/Batch Inquiry Summary/Settlement Inquiry
TERMINAL DISPLAY ACTION
Idle Prompt Press [5]
Review
1 = Detail Press [2] for Summary
2 = Summary
1 = Batch Inquiry Press [2] for Settlement
2 = Settle Inquiry
1 = Current Press [1] for current
2 = Prior Press [2] for previous
1 = Review Press [1] to review
2 = Print Press [2] to print
If reviewing
Press [#] for next screen
Press [*] for previous
Press [ENTER] for next
transaction type or
[CLEAR] to return to idle
prompt
*Optional/if prompted
RST-QRG-1144-US Rev0608 ©2008 Elavon Inc.
This Elavon Quick Reference Guide is a condensed version of the most
frequently performed functions. For more detailed instructions of these
and other Elavon-Gratuit procedures including ATM/Debit, Nova-
Perks, Nova-Hour Hand, and ScanTM, please refer to your
Elavon User Guide
REPRODUCTION OF THIS QUICK REFERENCE, IN WHOLE OR IN
PART, WITHOUT EXPRESS WRITTEN PERMISSION FROM
ELAVON INC. IS PROHIBITED.