
6. Operation ............................................................................................................................ 37
6.1. Start up ..................................................................................................................... 37
6.2. Battery charging ........................................................................................................... 37
6.3. Automatic equalization .................................................................................................... 38
6.4. Lithium batteries ........................................................................................................... 38
6.5. Shutdown and restart procedure ........................................................................................ 38
6.6. Maintenance procedure ................................................................................................... 39
7. Monitoring ........................................................................................................................... 40
7.1. LED indications ............................................................................................................ 40
7.2. Error codes ................................................................................................................. 41
7.3. Monitoring via the VictronConnect app ................................................................................. 41
7.3.1. VictronConnect app status screen ............................................................................ 41
7.3.2. VictronConnect app history screen ............................................................................ 42
7.3.3. VictronConnect app error reporting ........................................................................... 43
7.4. Monitoring via a GX device and VRM ................................................................................... 43
8. Troubleshooting .................................................................................................................... 45
8.1. Solar charger is damaged ................................................................................................ 45
8.2. Solar charger is unresponsive ........................................................................................... 45
8.3. Solar charger is off ........................................................................................................ 46
8.3.1. PV voltage too low .............................................................................................. 46
8.3.2. Settings being edited on an external display ................................................................. 47
8.3.3. Disabled in the settings ......................................................................................... 48
8.3.4. Disabled by remote or BMS .................................................................................... 48
8.3.5. Low lithium battery temperature ............................................................................... 48
8.4. Solar charger is externally controlled ................................................................................... 48
8.5. Batteries are not charged ................................................................................................. 49
8.5.1. Battery is full ..................................................................................................... 49
8.5.2. Battery not connected .......................................................................................... 50
8.5.3. Reverse battery polarity ........................................................................................ 51
8.5.4. Battery settings too low ......................................................................................... 51
8.5.5. PV voltage too high ............................................................................................. 52
8.5.6. Reverse PV polarity ............................................................................................. 52
8.6. Batteries are undercharged .............................................................................................. 53
8.6.1. Insufficient solar supply ......................................................................................... 53
8.6.2. DC load too high ................................................................................................ 54
8.6.3. Battery cable voltage drop ..................................................................................... 54
8.6.4. Temperature compensation setting incorrect ................................................................ 55
8.6.5. Temperature difference between solar charger and battery ................................................ 55
8.7. Batteries are overcharged ................................................................................................ 56
8.7.1. Battery voltage setting too high ................................................................................ 56
8.7.2. Battery charge voltage settings too high ...................................................................... 56
8.7.3. Battery unable to deal with equalisation ...................................................................... 56
8.7.4. Battery old, faulty or undersized ............................................................................... 56
8.8. Solar charger not achieving full output .................................................................................. 57
8.8.1. PV yield lower than expected .................................................................................. 57
8.8.2. Maximum output power relates to battery voltage ........................................................... 58
8.8.3. Temperature above 40°C ....................................................................................... 59
8.8.4. PV connections burned or melted ............................................................................. 59
8.9. Communication Issues .................................................................................................... 59
8.9.1. Bluetooth ......................................................................................................... 59
8.9.2. VE.Direct port .................................................................................................... 60
8.9.3. VE.Smart Networking ........................................................................................... 60
8.10. Miscellaneous issues .................................................................................................... 61
8.10.1. Unable to operate as a DC-DC charger or power supply ................................................. 61
8.10.2. Interrupted firmware update .................................................................................. 61
8.10.3. Ground current ................................................................................................. 61
8.10.4. Programmable relay issues ................................................................................... 61
8.11. Error code overview ...................................................................................................... 62
8.11.1. Error 1 - Battery temperature too high ....................................................................... 62
8.11.2. Error 2 - Battery voltage too high ............................................................................. 62
8.11.3. Error 17 - Solar charger overheated despite reduced output current .................................... 62
8.11.4. Error 18 - Solar charger over-current ........................................................................ 62
8.11.5. Error 20 - Maximum bulk time exceeded .................................................................... 62
8.11.6. Error 21 - Current sensor issue .............................................................................. 62
8.11.7. Error 26 - Terminal overheated ............................................................................... 62
8.11.8. Error 28 - Power stage issue ................................................................................. 63
MPPT solar charger manual