Vivo STAND-TS38B/BW User manual

Dual Monitor Desk Stand
Scan the QR code with your mobile device or follow the link
for helpful videos and specifications related to this product.
Instruction Manual
https://vivo-us.com/products/stand-ts38b
SKU: STAND-TS38B/BW
[email protected]om www.vivo-us.com 309-278-5303
Chat live with an agent!
GET IN TOUCH | Monday-Friday from 7:00am-7:00pm CST

2
PACKAGE CONTENTS
WARNING!
A (x1)
Pole
B(x1)
Base
C(x1)
Swivel Arm
If you do not understand these directions, or if you have any doubts about the safety of the
installation, please call a qualified technician. Check carefully to make sure there are no missing or
defective parts. Improper installation may cause damage or serious injury. Do not use this product
for any purpose that is not explicitly specified in this manual. Do not exceed weight capacity.
We cannot be liable for damage or injury caused by improper mounting, incorrect assembly or
inappropriate use.
D(x2)
VESA Plate
WARNING: CHOKING HAZARD
SMALL PARTS - NOT FOR CHILDREN UNDER 3 YEARS. ADULT SUPERVISION IS REQUIRED.
S-B (x2)
Security Nut
F (x1)
Pole Cable Clip
M-A (x8)
M4x12mm
Thumbscrew
M-B (x8)
M4x30mm
Screw
M-C (x8)
M4 Spacer
TIPOVER WARNING
SERIOUS OR FATAL CRUSHING INJURIES CAN OCCUR FROM TIPOVER. TO HELP PREVENT TIPOVER:
• TO PREVENT TIPPING, PLEASE BE CAREFUL NOT TO EXTEND THE ARMS TOO FAR FORWARD
OR BACKWARD.
• NEVER ALLOW CHILDREN TO CLIMB, STAND, HANG, OR PLAY ON ANY PART OF MONITOR OR
STAND.
• USE TIPOVER RESTRAINT OR ANCHOR STAND TO WALL
USE OF TIPOVER RESTRAINTS MAY ONLY REDUCE, BUT NOT ELIMINATE RISK OF TIPOVER.
NOTE: SOME HARDWARE INCLUDED MAY NOT BE USED
S-A (x3)
M5x16mm
Flathead
Screw
E(x2)
Arm Cable Clip
T-A (x1)
3mm Allen
Wrench
T-B (x1)
5mm Allen
Wrench
T-C (x1)
6mm Allen
Wrench

3
ASSEMBLY STEPS
STEP 1
Install Pole (A) to Base (B) using M5x16mm Flathead Screw (S-A) and 3mm Allen Wrench (T-A).
TOOLS NEEDED
Phillips
Screwdriver
22 lbs
(10kg)
DO NOT EXCEED WEIGHT CAPACITY.
Failure to do so may result in serious injury.
T-A
S-A
A
B
PER ARM

4
STEP 2
Flat Back Monitor
Attach VESA Plates (D) to the monitors using M4x12mm Thumbscrews (M-A).
NOTE: Hand tighten screws to avoid stripping the plastic screw heads.
STEP 3 (Option A)
Slide Pole Cable Clip (F) and Swivel Arm (C) onto Pole (A) and tighten with 6mm Allen Wrench (T-C).
Assemble Arm Cable Clips (E) to Swivel Arm (C).
M-A
D
A
F
T-C
C
E

5
STEP 3 (Option B)
STEP 4
Curved Back Monitor
Attach VESA Plates (D) to the monitors using M4 Spacers (M-C) and M4x30mm Screws (M-B). Tighten
with a Phillips screwdriver.
Slide the monitors with VESA Plates (D) onto the heads of Swivel Arm (C) and install Security Nuts (S-B).
Make sure Security Nuts (S-B) are installed before you rotate the monitors.
M-C
M-B
D
S-B
D
C

6
STEP 5
Tighten the bolt on the side of the tilt joint using 5mm Allen Wrench (T-B) to fix the tilt angle.
To level the monitors, remove the security nut and turn the bolt with 3mm Allen Wrench (T-A) to raise
or lower the monitor. Replace nut aer the adjustment.
T-B
T-A

7
STEP 6
Use 3mm Allen Wrench (T-A) to adjust joints if needed.
T-A
G
Manage cables and store Allen Wrenches in Pole Cable Clip (G) for future use.

LAST UPDATED: 11/07/2022
REV1.1
Open Monday - Friday 7:00am - 7:00pm CST,
our dedicated support team can oer immediate assistance with rapid response times. If any
parts are received damaged or defective, please contact us. We are happy to replace parts to
ensure you have a fully functioning product.
FOR MORE VIVO PRODUCTS, CHECK OUT OUR WEBSITE AT: www.vivo-us.com
Love your new VIVO setup and want to share?
Tag us in your photo! @vivo_us
[email protected] AVG. RESPONSE TIME (within oice hrs): 1HR 8M
- 23% within < 15m
- 38% within < 30m
- 61% within < 1hr
- 83% within < 2hr
- 92% within < 3hr
AVG. RESOLUTION TIME (within oice hrs): < 15 M
www.vivo-us.com
Chat live with an agent!
AVG. RESOLUTION TIME (within oice hrs): 5M 4S
309-278-5303