Wallbe Sun4Charge User manual

Driving eMobility
wallbe®Charging station
Sun4Charge
Online M2M
Charging column 2x 22 kW
INSTRUCTION MANUAL
110021-c 01/2020

Driving eMobility 2/12
Instruction manual
TABLE OF CONTENTS
1 General information................................................................................................................................................................................3
1.1 Introduction....................................................................................................................................................................................................3
1.2 Intended use..............................................................................................................................................................................................3
2 Safety...................................................................................................................................................................................................3
2.1 Signal words..............................................................................................................................................................................................3
2.2 Safety instructions..................................................................................................................................................................................3
3 Description of the charging station....................................................................................................................................................4
4 Chargingavehicle....................................................................................................................................................................................4
4.1 Meaning of the status LED colors.......................................................................................................................................................4
4.2 Connecting charging cable.....................................................................................................................................................................5
4.3 Authorization & Starting the charging process.................................................................................................................................5
4.3.1 Types of authorization............................................................................................................................................................................5
4.3.2 Starting the charging process with RFID chip or RFID card........................................................................................................5
4.3.3 Starting the charging process via app..............................................................................................................................................5
4.4 Ending the charging process..................................................................................................................................................................5
4.4.1 Ending the charging process with RFID chip or RFID card........................................................................................................5
4.4.2 Ending the charging process via app...............................................................................................................................................6
5 Cleaning..............................................................................................................................................................................6
6 Inspection and maintenance................................................................................................................................................................6
7 Troubleshooting table.............................................................................................................................................................................7
8 Support....................................................................................................................................................................................7
9 Warranty...................................................................................................................................................................................7
9.1 Warranty card............................................................................................................................................................................................7
9.2 Warranty conditions................................................................................................................................................................................8
9.3 Warranty case...........................................................................................................................................................................................8
10 Disposal................................................................................................................................................................................................9
11 Technical data...........................................................................................................................................................................................9
12 Directives and standards...................................................................................................................................................................10
13 Glossary......................................................................................................................................................................................................10

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1 GENERAL INFORMATION
1.1 Introduction
Thank you for choosing one of our products. The char-
ging stations of wallbe® offer convenient, safe and
standard compliant charging according to the standard
IEC 61851-1, charging mode 3.
Before putting the charging station into operation, read
the instruction manual carefully and follow the instruc-
tions.
Also observe the vehicle-specific instructions in the
instruction manual of your electric vehicle.
If you have received the instruction manual in digital
form, print out the document. Keep the instruction ma-
nual stored at a safe place to have it at hand for any
further reference.
Information on assembly and installation can be found
in the separate installation manual.
If you sell the charging station, pass this manual on to
the buyer.
1.2 Intended use
The charging station is designed for charging charging
electric and plug-in hybrid vehicles according to char-
ging mode 3. The charging station is mounted on a wall
or on a charging column. Any other usage is considered
to be improper and is not permitted.
The charging station wallbe® Sun4Charge is suitable
for all electric vehicles with a type 2 connection. The
charging station wallbe® Sun4Charge without a firm-
ly attached charging cable can also be used for electric
vehicles with a type 1 connection, if a corresponding
adapter cable according to IEC 62196-2 is used.
Persons who, due to their physical, sensory or mental
abilities or their inexperience or ignorance, are unable
to operate the charging station safely shall not use the
charging station without the supervision or instruction
of a responsible person.
2 SAFETY
2.1 Signal words
!WARNING: Indicates a hazard with a medium le-
vel of risk which, if not avoided, could result in serious
injury or death.
!CAUTION: Indicates a hazard with a low level of risk
which, if not avoided, could result in minor or moderate
injury.
Note: Indicates additional information, which are not
hazard related.
2.2 Safety instructions
• Before each charging procedure, check whether the
charging cable or the contacts of the charging plugs
are damaged. Do not use a damaged charging cable.
There is a risk of an electric shock!
• Never repair defective charging cables yourself.
• Check before each charging procedure, whether the
vehicle inlet is damaged. Do not connect a charging
cable to a damaged vehicle inlet.
• Ensure that the contacts of the charging plugs do not
come into contact with heat sources, dirt or water.
• Never put your fingers in the socket of the charging
station.
• Do not step on the charging cable or bend it.
• Make sure that neither children nor pets come near
the connected charging cable. Never let children play
with the charging station.
• Do not pull the plug out of the socket by the cable.
Pulling on the charging cable may damage the char-
ging cable or the locking mechanism.
• Never remove the charging cable by force. Dange-
rous arcs can cause serious injury or death.
• Unroll the charging cable completely to avoid over-
heating.
• Use only standard-compliant charging cables (accor-
ding to EN 62196-1, EN 62196-2 and EN 50620).
• Never open the charging station yourself. It is only
permitted to qualified personnel or persons instruc-
ted by qualified personnel to open the charging sta-
tion.
• Do not use the charging cable with an extension cord

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or adapter.
• Always make sure to remove the charging cable
from the vehicle before driving off.
• Any changes to the charging station are not permit-
ted. There is a risk of electric shock and damage to
the charging station. Any changes to the charging
station will void the warranty with immediate effect.
• Never clean the charging station with harsh cleaning
agents, high pressure water jet cleaners and steam
jet cleaners.
• Never immerse the charging cable in in water or any
other liquid.
• Assembly, electrical connection, commissioning,
maintenance and repair may only be carried out by a
qualified electrician. The qualified electrician must be
registered in the installer directory.
• If further trades are required for assembly, the ne-
cessary activities may only be carried out by trained
specialists.
• No liability will be accepted for damage during trans-
port if the product is transported in anything other
than the original packaging.
• At all times, observe the local safety regulations for
the country in which you operate the device.
3 DESCRIPTION OF THE CHARGING STATION
The following figure shows the Sun4Charge charging
station. Depending on the variant ordered, the optical
appearance differs from the figure.
B
A
B
Figure 1: Overview of wallbe® Sun4Charge
ARoof with solar modules
BType 2 sockets with status LED
4 CHARGING A VEHICLE
4.1 Meaning of the status LED colors
The charging station has a status LED that displays the
current status of the charging station. The colours of
the status LED represent the following states:
LED shines green,
the charging station is ready for use.
LED flashes alternately green and blue,
authorization and release phase.
LED shines blue,
the vehicle is being charged. You can find
out how far the charging process has pro-
gressed from the charging indicator of your
vehicle.
LED shines red,
the charging station has detected an error.

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4.2 Connecting charging cable
!WARNING: Ensure that the charging cable, when
connected to the charging station and the vehicle, does
not block any paths.
!WARNING: Pay attention to the charging cable ly-
ing on the ground when the charging cable is connec-
ted to the charging station. There is a risk of tripping.
1. Make sure that the status LED of the charging point
you want to use shines green.
2. Connect the charging cable to the inlet of the electric
vehicle.
3. Connect the other end of the charging cable to the
selected socket of the charging station.
The charging plug is automatically locked. The status
LED remains green.
4.3 Authorization & Starting the charging process
4.3.1 Types of authorization
You can use two different types of authorization at the
charging station:
RFID
By RFID chip or RFID card
Via app
4.3.2 Starting the charging process with RFID chip or RFID
card
1. Make sure that the charging cable is connected to
the electric vehicle and to the charging station.
2. Hold the RFID card or chip in front of the card rea-
der, which is located on the right or left side of the
charging station, depending on the selected charging
point.
The charging station is then activated. The status
LED flashes alternately green and blue. After suc-
cessful activation, the charging process starts auto-
matically. The status LED now shines blue.
4.3.3 Starting the charging process via app
You can use the wallbe® app or the app of another bil-
ling service provider (e.g. plugsurfing) where you are
registered. Use the help or instructions for the app of
the respective provider to familiarise yourself with the
app used.
1. Make sure that the charging cable is connected to
the electric vehicle and to the charging station.
2. Start the smartphone app and follow the app‘s inst-
ructions to start the charging process.
4.4 Ending the charging process
Note: In case of power failure, the charging plug is au-
tomatically unlocked by the lock release module.
Note: When the vehicle is fully charged, the vehicle will
automatically stop charging.
4.4.1 Ending the charging process with RFID chip or RFID
card
1. When the desired state of charge has been reached,
you can stop the charging process by opening the
central locking of your vehicle or end the charging
process at your charging station.
1. Disconnect the charging cable from the electric ve-
hicle. To do this, follow the instructions of your ve-
hicle‘s instruction manual.
2. Then disconnect the charging cable from the char-
ging station.
3. Stow the charging cable carefully back in your vehic-
le.

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4.4.2 Ending the charging process via app
When the desired state of charge has been reached,
you can stop the charging process at your vehicle or via
app.
1. Disconnect the charging cable from the electric ve-
hicle. To do this, follow the instructions of your ve-
hicle‘s instruction manual.
2. Then disconnect the charging cable from the char-
ging station.
3. Stow the charging cable carefully back in your vehic-
le.
5 CLEANING
!CAUTION: Finish charging before cleaning and
maintenance. In addition, disconnect the charging ca-
ble from a possibly connected vehicle. Depending on
the variant, stow the charging cable in your vehicle or
plug the charging plug into the parking position.
You can clean the charging station as follows:
Wipe the outside of the charging station with a dry
cloth.
!WARNING: The charging station must not be clea-
ned with a water or steam jet cleaner. A short circuit
may be caused.
!WARNING: Do not use harsh cleaning agents. This
can cause damage to health and the charging station.
6 INSPECTION AND MAINTENANCE
The legislator requires that the charging station and
the associated sub-distribution system be checked
once a year for their function and safety.
The inspection and maintenance of the charging sta-
tion may only be carried out by the manufacturer or by
specialist partners certified by wallbe®.
As a result of the inspection you will receive a protocol,
which you should keep in a safe place.
Please also note chapter 9, Warranty.

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7 TROUBLESHOOTING TABLE
Please note that as a user you may only carry out the
troubleshooting measures listed in the following table
yourself. All other troubleshooting measures may only
be carried out by qualified personnel.
Problem Possible cause Solution
The charging pro-
cess is not started.
The status LED is
still green.
The vehicle is not
recognized.
First check for pro-
per seating of the
plugs on the vehicle
and, if necessary, on
the charging station.
If the problem per-
sists, check whether
the vehicle displays
an error message.
If this is the case,
bring your vehicle
to the workshop.
If the workshop
determines that
the vehicle is not
responsible for the
error message,
contact our support
(see chapter 8).
Charging cable is
defective
Use a different
charging cable.
If the charging cable
is firmly attached to
the charging station,
contact our support
(see chapter 8).
Authorization was
not performed by
the user.
Perform the autho-
rization (see chapter
4.3).
Authorization with
the RFID card is
not possible. A long
signal tone sounds.
The RFID card is not
registered for the
charging point.
Use a registered
RFID card or contact
our support (see
chapter 8).
The status LED shi-
nes red. No charging
cable is connected
to the charging
station.
General error Contact our support
immediately (see
chapter 8).
The status LED
suddenly turns red
during charging.
DC error or
general error
Remove the char-
ging cable. If the sta-
tus LED is still red,
contact our support
(see chapter 8).
The status LED does
not light up.
The charging station
is not supplied with
power.
Contact the installer
of your charging
station.
The status LED is
defective.
Contact our support
(see chapter 8).
After plugging in the
charging cable, the
status LED lights up
red immediately.
The charging
cable has a too low
current carrying
capacity.
Use a charging cable
with a higher current
carrying capacity.
Charging plug can-
not be locked.
Reinsert the plug
correctly into the
socket of the char-
ging station.
There is a foreign
body in the socket
of the charging
station.
Remove the foreign
body from the so-
cket of the charging
station.
The locking engine
is defective.
Contact our support
(see chapter 8).
Charging cable
cannot be removed.
Locking mechanism
does not open.
The locking engine
is stuck due to too
early attempt to re-
move the charging
cable.
Insert the plug into
the socket of the
charging station as
far as it will go.
Then reconnect the
charging cable to the
vehicle. Afterwards
disconnect the
charging cable from
the electric vehicle
and the charging
station.
8 SUPPORT
Please contact our support by e-mail. We will be happy
to help you: [email protected]
9 WARRANTY
9.1 Warranty card
Each wallbe® charging station is shipped with a war-
ranty card in duplicate, one for the operator and one for
the manufacturer.
Please send us the completely filled out and signed
warranty card by post, e-mail or fax if the charging sta-
tion was delivered in perfect condition and the installa-
tion was successful. The completely filled out warranty
card is required in the case of a warranty claim.
Should the charging station show visible defects du-
ring delivery/assembly, please inform us immediately
by telephone or e-mail. If you notice any physical or op-
tical damage when the charging station arrives, please
send us pictures of the damaged charging station. This
will ensure a quickest possible guarantee processing.
9.2 Warranty conditions
The legal guarantee for this charging station is valid for
a period of two years.
In addition, this wallbe® product is guaranteed by

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the manufacturer against defects in materials and
workmanship for a period of four years. The war-
ranty period begins with the purchase of the device
from wallbe GmbH or from a wallbe® dealer.
The warranty for a period of four years will be granted
under the following conditions:
1. The prerequisite for the warranty is the installation
and annual maintenance (incl. maintenance protocol)
of the wallbe® product by a certified wallbe® spe-
cialist partner.
2. It is at the discretion of wallbe® whether the war-
ranty is fulfilled by repair or by replacement of the
device or the defective part. Further claims are ex-
cluded.
3. Warranty repairs may only be carried out by wallbe
GmbH. For repairs carried out by other dealers, the-
re is no claim for reimbursement of costs within the
scope of the warranty.
4. If the device is to be operated in a country ot-
her than the country for which it was originally
developed and produced, changes may have to be
made to the device in order to adapt it to the tech-
nical and / or safety standards of this other country.
Such changes are not due to defects in materials or
workmanship and are not covered by this warranty.
The costs for such changes and for damages to the
device caused by the changes will not be reimbursed.
5. Excluded from the guarantee are:
• The cost of regular inspections, maintenance, re-
pair or replacement of parts due to normal wear
and tear;
• Transport and travel costs as well as costs incurred
for the installation and dismantling of the device;
• Damage caused by misuse and improper use of
the device, and incorrect installation;
• Damage caused by lightning, water, fire, force
majeure, war, wrong mains voltage, insufficient
ventilation or other reasons beyond the control of
wallbe®.
6. This warranty is product-related and can be claimed
within the warranty period by any person who has
legally purchased the product.
7. The Buyer‘s statutory rights in respect of material
defects to which he is entitled under the purchase
contract are not restricted by this warranty.
Further information can be obtained by calling
[phone]
9.3 Warranty case
When submitting a warranty claim, you will be required
to provide:
• The correctly and completely filled out warranty card,
• maintenance protocols,
• the original invoice or the sales receipt issued by the
dealer, or any other corresponding confirmation,
• the device serial number.
It is at the discretion of wallbe GmbH whether the war-
ranty obligations are fulfilled by repair or by replace-
ment of the device or the defective part. Further claims
are excluded.
For further information please contact the following
number:
Tel.: [phone]
Or visit our website:
Web: www.wallbe.de

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10 DISPOSAL
Please note that this product must not be disposed
of with household waste. The product must be dispo-
sed of at a designated collection and return point for
the disposal and recycling of electrical and electronic
equipment. Observe all applicable national and local
legislation. Further information can be obtained from
your local authorities.
For safety reasons, the charging station may only be
dismantled by a qualified electrician or a wallbe® spe-
cialist partner. Ask your contact person whether he will
take charge of the disposal for you.
11 TECHNICAL DATA
POWER CLASS 22 kW
Construction type Charging column
Number of charging
points
2
Charging capacity 32 A, 400 V, 3-phase
Dimensions
charging column
(H x W x D)
270 x 536 x 330 cm
Weight (charging column
with roof)
approx. 2 t
Storage temperature -30 to +70°C
Operating temperature -25 to +55°C
Relative humidity 30 to 95% (non-condensing)
Protection degree IP54
Charging socket 2x charging socket type 2
(Additionally available: shockproof
socket)
Power contactor 4-pole, 40 A
Control fuse 1-pole, B6
Integrated
safety devices
RCM-module –
DC fault current detection. 6 mA
contactor monitoring
Lock release module
RCD
(must be installed in the
sub-distribution)
Type A
0,03 A / 40 A
Circuit breaker Not integrated
Authorization RFID,
App
Housing lockable Optional
Energy meter Yes
Protocols Modbus TCP/RTU, OCPP 1.6J
Interfaces Ethernet RJ45, RS485, GSM/UMTS
Protection class 1

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12 DIRECTIVES AND STANDARDS
The following guidelines and standards have been ob-
served:
Directives
• Low Voltage Directive 2014/35/EU
• EMC-Directive 2014/30/EU
• RoHS Directive 2011/65/EU
• WEEE-Directive 2012/19/EU
Standards
• EN 61851-1
• EN 61439-7
• EN 61000-6-2
• EN 61000-6-3
• EN 61000-3-2
• EN 61000-3-3
13 GLOSSARY
Unfortunately, technical terms cannot always be avoi-
ded. In our glossary you will therefore find some tech-
nical terms and abbreviations briefly explained:
Vehicle inlet
The charging plug of the charging cable is inserted in
the vehicle inlet of the electric car. The vehicle inlet is,
so to speak, the socket of the electric vehicle.
Charging mode 3
Charging mode 3 is used for single-phase or three-pha-
se alternating current charging with permanently in-
stalled charging stations. Alternating current charging
is controlled by communication between the charging
station and the vehicle. Among other things, the char-
ging station is able to detect the charging power of the
charging cable, the interruption of the charging process
and the maximum available charging current.
Circuit breaker
Circuit breakers disconnect the circuit from the mains
if the current exceeds a certain value due to overload
or short-circuit.
Lock release function
The lock release function ensures that the charging
plug is automatically unlocked when the power fails
during charging.
RCD (Residual-Current Circuit Device)
A residual current device (RCD) , also known as residual
current circuit breaker, is a fault current protective de-
vice that interrupts a circuit when a so-called residual
current is detected. This can occur if a small part of the
current passes throug the human body and does not
flow back into the circuit via the RCD. RCDs trip at 30
mA at the latest.
Shockproof socket
The Schuko socket is a common 230 Volt household
socket.
Contactor monitoring
By the contactor monitoring, it is determined whether
the contacts of the contactor are welded (glued) due
to a defect. In the event of such a fault, a dangerous
voltage is still present and the status LED lights red.
Sub-distribution
The sub-distribution serves to distribute the electricity
in the house. It is located in the so-called fuse box and
consists of various switching and fuse elements.

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Paderborner Straße 76
33189 Schlangen
Tel.: [phone]
[email protected]
www.wallbe.de
Driving eMobility
110021 is the original instruction manual.
©2019 wallbe®. All rights reserved.
This document may not be copied in whole or in part or reproduced in any form
or form without the written permission of wallbe GmbH. All illustrations in this
manual are only examples and may differ from the delivered product. All infor-
mation in this manual may be changed without prior notice and does not repre-
sent any obligation on the part of the manufacturer.