Webasto Live Quick guide

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Configuration instructions / Konfigurationsanleitung
Webasto Live
Webasto Charging Solutions / Webasto Ladelösungen

Table of Contents
2 5110490B Configuration Instructions Webasto Live
Table of Contents
1 About this document .......................... 3
1.1 Purpose of the document .......................................... 3
1.2 Using this document.................................................. 3
1.3 Use of symbols and highlighting ................................ 3
1.4 Safety ........................................................................ 3
1.5 Warranty and liability.................................................4
2 Description of data interfaces............. 4
2.1 Overview ................................................................... 4
3 Access to the configuration menu ...... 4
3.1 Configuration via the integrated configuration hotspot
................................................................................. 5
3.2 Configuration via USB................................................ 5
3.3 Configuration via LAN ...............................................5
4 General operation of the configuration
menu .................................................. 5
5 Initial startup ...................................... 6
6 Configuration menu............................ 7
6.1 Overview ................................................................... 7
6.2 Menu item: „Network“ .............................................. 8
6.3 Menu item: "Backend"............................................... 9
6.4 Menu item: "HEMS" ................................................ 10
6.5 Menu item: „Authorization“ ....................................10
6.6 Menu item: „Power“................................................ 12
6.7 Menu item: "System"...............................................15
7 Connectivity (if part of the product).. 16
7.1 Purchasing and setting up the Webasto Charging Live-
App ......................................................................... 16
7.2 Access to the Webasto Charging Portal (basic package)
............................................................................... 17
7.3 Overview of Live Portal and Live Portal+ ................. 17
7.4 Installation instructions for connectivity ................... 17
7.5 Updating the app and the Webasto Charging Portal
............................................................................... 17
7.6 Adding additional RFID media.................................. 17
8 Annex ............................................... 17
8.1 Glossary................................................................... 17
8.2 List of abbreviations................................................. 17
8.3 Checklist for configuring a Webasto Live charging sta-
tion ......................................................................... 18

About this document | 1
5110490B Configuration Instructions Webasto Live 3 / 19
1 About this document
1.1 Purpose of the document
The configuration instructions are an integral part of the
product and contain all the information required to ensure cor-
rect and safe configuration.
1.2 Using this document
Read the configuration instructions before installing the device.
1.3 Use of symbols and highlighting
DANGER
This signal word denotes a hazard with a high degree
of risk which, if not avoided, will lead to death or seri-
ous injury.
WARNING
This signal word denotes a hazard with a moderate de-
gree of risk which, if not avoided, may lead to minor or
moderate injury.
CAUTION
This signal word denotes a hazard with a low degree of
risk which, if not avoided, will lead to minor or moder-
ate injury.
NOTE
This signal word denotes a Special Technical Feature or
(if not observed) potential damage to the product.
Refers to separate documents which are enclosed or
can be requested from Webasto.
üRequirements for the following necessary action
uNecessary action
1.4 Safety
1.4.1 General information
The charging station has been developed, produced, tested and
documented according to the relevant safety regulations and
environmental requirements. The device must only be used in a
technically faultless condition.
Have any malfunctions that adversely affect the safety of per-
sons or of the device rectified immediately by an electrician in
accordance with nationally applicable regulations.
NOTE
It is possible that the signalling in the vehicle differs
from that described here. Always read the operating in-
structions of the respective vehicle manufacturer and al-
ways observe these.
1.4.2 General safety information
nHazardous voltages are present within the casing.
nThe charging station does not have its own main ON/
OFF switch. The protective devices installed in the
power supply system are therefore also used to dis-
connect the power supply.
nCheck charging station for visual damage before use.
Do not use the charging station if damaged.
nInstallation, electrical connection and initial operation
of the charging station must only be carried out by an
electrician.
nDo not remove the cover of the installation area while
in operation.
nDo not remove markings, warning symbols and the
type label from the charging station.
nThe charging cable must only be replaced by an elec-
trician in accordance with the installation instructions.
nIt is strictly prohibited to connect other equipment/
devices to the charging station.
nWhen not in use, store the charging cable in the des-
ignated holder and lock the charging coupling in the
charging station. Loosely wind the charging cable
around the charging station casing so that it does not
touch the ground.
nMake sure that the charging cable and coupling can-
not be driven over, trapped and is protected from any
other hazards.
nImmediately notify Webasto Customer Service if the
charging station, charging cable or the charging coup-
ling are damaged. Do not continue using the charging
station.
nPrevent the charging cable and coupling from coming
in contact with external heat sources, water, dirt and
chemicals.
nThe Webasto Live charging station also meters the
plug-in cycles of the charge coupling for service pur-
poses and after 10,000 plug-in cycles, displays a note
on the web interface that an electrician needs to in-
spect the plug contacts on the charge coupling for
any signs of wear. If any signs of wear are discovered,
the electrician must replace the affected charging
cables with genuine Webasto spare parts.
nDo not attach extension cables or adapters to the
charging cable.
nRemove the charging cable by pulling on the charging
coupling only.
nNever clean the charging station with a high-pressure
cleaner or similar device.
nSwitch off the power supply before cleaning the char-
ging sockets.
nThe charging cable must not be subjected to any
strain during use.
nEnsure only persons who have read these operating
instructions have access to the charging station.
1.4.3 Safety information for initial startup
nInitial startup of the charging station must be carried
out only by an electrician.
nPrior to initial startup, the electrician must check that
the charging station has been connected correctly.
nDo not connect a vehicle during initial startup of the
charging station.
nBefore startingup the charging station, check the char-
ging cable, charging coupling and the charging station
for visible damage. The charging station must not be
started up if it is damaged or if the charging cable/
charging coupling is damaged.
1.4.4 Safety information for configuration
nOnly a qualified electrician is permitted to access the
configuration menu via USB or a LAN cable.
nOnly a qualified electrician is permitted to carry out the
configuration.

2 | Description of data interfaces
4 / 19 5110490B Configuration Instructions Webasto Live
1.5 Warranty and liability
Webasto shall not accept liability for defects or damage due to
the failure to comply with the configuration instructions. This li-
ability exclusion particularly applies to:
nimproper use
nInstallation and commissioning carried out by unqualified
staff (not an electrician).
nconversion of the unit without permission from Webasto
nuse of non-genuine parts
nImproper disposal after decommissioning
2 Description of data
interfaces
2.1 Overview
NOTE
A key that explains the abbreviations can be found in
the chapter8.2, "List of abbreviations" on page 17.
With the cover open, the data interfaces are on the left in the
connection area. This area is separated from the power supply
area by a plastic partition.
5 4
1
23
Pin 1
WEM000001
Fig.1 Overview of interfaces
Legend
1 USB Type A
2 RS485 (Modbus) and CP
3 SIM cardslot for modem
4 LAN (RJ-45)4
5 USB Type B
1 - USB type A
This connection is used in host mode for a USB stick for firm-
ware or configuration updates. This connection supports the 5V
power supply up to maximum 100mA.
2 - RS485 (Modbus) and CP
Overview of push-in terminals from top to bottom:
nRS485 (GND) – External Modbus
nRS485 (A, D) – External Modbus
nRS485 (B, D) – External Modbus
nCP line charging cable (control line between vehicle and
charging station)
The Modbus data connection to a primary electricity meter can
be established for advanced power management. This is done
with an RS485 interface using the top three push-in terminals.
uComply with the following connection parameters at the
electricity meter:
nInsert the RS485 bus cable, sheath dielectric strength 300V,
shielded
nConnection parameter: chapter6.6.4, "Subitem „Dynamic
Load Management (DLM)“" on page 13
3 - SIM cardslot for modem
If it is necessary to change GSM provider, then the SIM card can
be removed from the SIM card slot and an alternative SIM card
can be inserted.
NOTE
The SIM card is not automatically ejected by a spring.
Prerequisites for using a SIM card:
üForm factor 3FF (micro SIM)
üA "Machine-to-Machine"-compatible SIM card without PIN
enabled by provider
4 - LAN (RJ-45)
For connecting the charging station to the wired network infra-
structure at the installation location. The charging station can
be controlled using this connection if there is a connection to
the backend or to the local power management system.
5 - USB type B
USB interface to attach a computer, enabling you to configure
the Webasto Live. The USB connection functions as a network
interface that provides access to the configuration menu.
WLAN
After completing the start process of the charging station, you
have the option to connect a WLAN-enabled computer or mo-
bile device to the charging station hotspot to configure the
charging station. The charging station can also be integrated
into a home network via WLAN.
3 Access to the configuration
menu
The configuration menu can be accessed via WLAN, LAN or
USB. Webasto recommends Mozilla Firefox for the local config-
uration.
NOTE
The LAN interface can be used only after configuring
the LAN interface in the web interface (chapter6.2.2,
"Subitem "LAN"" on page 8).
NOTE
Webasto recommends that configurations be made us-
ing the integrated configuration hotspot.
ATTENTION
Only a qualified electrician is permitted to access
the configuration menu via USB or a LAN cable.
Fig.2 Type label: Serial no. and QR-code

General operation of the configuration menu | 4
5110490B Configuration Instructions Webasto Live 5 / 19
Fig.3 Label in manual: Hotspot password and Login password
3.1 Configuration via the integrated
configuration hotspot
uActivate WLAN on your computer.
uUse the WLAN name (SSID) to search for the configuration
hotspot which corresponds to the serial number of your
charging station.
NOTE
You can find the serial number of your charging station
on the type label which is affixed on the right side of
the charging station. You can also scan the QR-code
which can be find on the right of the type label (Fig. 2).
uEstablish a connection to the charging station configuration
hotspot and enter your personal hotspot password.
NOTE
The login password can be found on the label in the
supplied manual (Login Password), see Fig. 3.
NOTE
You can deactivate the hotspot of the charging station
or change the encryption at any time using the config-
uration menu.
uOpen the browser on your computer and enter the follow-
ing IP into the address bar: 172.20.0.1
uYou are in the configuration menu of the Webasto Live.
Enter your personal login password.
NOTE
The login password can be found on the label in the
supplied manual (Login Password), see Fig. 3.
NOTE
Webasto recommends that you change the password in
the configuration menu afterwards.
3.2 Configuration via USB
uPlug the USB cable (A connector to B connector) into the
USB-B port of the data interface (see figure in chapter2.1,
"Overview" on page 4) of the charging station and the A
connector into your laptop.
NOTE
The USB cable is not included in the scope of delivery
and must be purchased separately.
uOpen the browser on your laptop and enter the following IP
into the address bar: 192.168.123.123
uYou are in the configuration menu of the Webasto Live.
Enter your personal login password.
NOTE
The login password can be found on the label in the
supplied manual (Login Password), see Fig. 3.
NOTE
Webasto recommends that you change the password in
the configuration menu afterwards.
3.3 Configuration via LAN
uConnect the charging station and your laptop computer us-
ing a suitable LAN cable.
NOTE
The IP address of the charging station connection is
preconfigured when delivered. To access the charging
station with a laptop, you must assign the following IP
parameters to the Ethernet port of your laptop:
IP address: 192.168.0.150
Subnet mask: 255.255.255.0.
uOpen the browser on your laptop and enter the following IP
into the address bar: 192.168.0.100
uYou are in the configuration menu of the Webasto Live.
Enter your personal login password.
NOTE
The login password can be found on the label in the
supplied manual (Login Password), see Fig. 3.
NOTE
Webasto recommends that you change the password in
the configuration menu afterwards.
4 General operation of the
configuration menu
Webasto is continuously developing the Webasto Live
charging station firmware. As a result individual para-
meters or the look and feel may differ from the config-
uration shown here. There may be new functions in the
configuration menu that are not listed in this manual.
The most current version of these instructions can be
found at:
Webasto Charging Download Portal
NOTE
The configuration menu has been designed to be dis-
played on mobile devices such as smartphones or tab-
lets. There may be usability restrictions.
WEM000002
Fig.4 Top menu bar
The top menu bar with the menu items of the individual cat-
egories is always visible in the configuration menu. You can eas-
ily jump back and forth between menu items.

5 | Initial startup
6 / 19 5110490B Configuration Instructions Webasto Live
After changing the parameters within a menu item, they can be
saved or discarded with the bottom menu bar. The charging
station can be restarted if this is necessary for using the para-
meters. The bottom menu bar is displayed automatically and the
control panels activated as needed.
WEM000003
Fig.5 Bottom menu bar
WEM000004
Fig.6 Unsaved changes
When changing to another main category, an automatic check
is performed to see if the changes have already been saved. If it
has not been done yet, a warning message appears prompting
to save or discard the change. "Reset all changes" is used to re-
set the parameters to the last saved state, and can take a mo-
ment depending on number of parameters being reset.
WEM000005
Fig.7 Value outside of permissible range
When values outside the permissible range are entered, either a
red warning message (at the latest when trying to save) appears
at the bottom left in the screen or a red warning message ap-
pears under the input area indicating the permissible value
range.
WEM000006
Fig.8 Advisory text
A short advisory text with configuration tips and detailing the
consequences of a change can be found next to every configur-
ation point. The advisory text is displayed by hovering the
mouse over the symbol shown.
5 Initial startup
Configure the following parameters before starting the first
charging process of the Webasto Live, so that it can be used
properly. To carry out the initial configuration, connect to the
Webasto Live using the configuration hotspot, USB or LAN (see
chapter3, "Access to the configuration menu" on page 4).
Refer to the description of the individual points when configur-
ing the parameters. Follow the order of the parameters and
cross off the respective parameter in the checklist after complet-
ing the configuration. The checklist can be found under
chapter8.3, "Checklist for configuring a Webasto Live charging
station" on page 18.

Configuration menu | 6
5110490B Configuration Instructions Webasto Live 7 / 19
6 Configuration menu
6.1 Overview
Many parameters in the configuration menu can be set according to customer requirements. All the menu items are shown below
as displayed in the configuration menu (see also Fig. 4).
„Network“ „Backend“ „HEMS
“
„Authoriza-
tion“
„Power“ "System"
"GSM" „Connection“ Modbus „Free Charging“ "Installation" „General“
"LAN" "OCPP" „General „Safety & Protection“ "Usb Security"
"WLAN" „General“ „RFID Settings“ "HLC 15118" „Password“
„Wifi Configuration Hotspot“ „RFID Whitelist“ „Dynamic Load Management“ „System Information“
„Meter“ „Firmware Update“

6 | Configuration menu
8 / 19 5110490B Configuration Instructions Webasto Live
6.2 Menu item: „Network“
6.2.1 Subitem „GSM”
The Webasto Live supports connection to the Webasto backend
or another OCPP backend.
A list of the supported backends can be found in the
data sheet of the Webasto Live. Detailed instructions on
how to connect external backends can be found in
„Changing Backend Webasto Live “ under the follow-
ing link:
Webasto Charging Download Portal.
uChoose the interface you will use to make a connection.
The recommendation for the Webasto backend with its con-
nectivity services is to set the mobile phone connection via the
GSM menu item and to use the SIM card previously installed at
the factory.
The Webasto Live comes as standard with a factory-fitted and
inactive SIM card that once activated is used for communicating
with the Webasto Connectivity Services. A different SIM card is
required to connect the Webasto Live to a different OCPP
backend, see chapter, "Overview" on page 4.
NOTE
Webasto recommends that the values specified in this
section be adjusted by the installer of the charging sta-
tion or on request by Support.
„Access Point Name (APN)“
The APN provides the network data, required by Webasto Live
in order to connect to your provider.
„Modem Access Technology“
The Webasto Live mobile modem enables communication via
2G (GPRS, Edge), 3G (HSDPA) and 4G (LTE) for transferring data
to a backend. When delivered, the charging station automatic-
ally chooses the best available network quality only if the SIM is
activated (this is done only when the Webasto Connectivity Ser-
vice is used). It may be necessary in locations where coverage
fluctuates strongly to specify the mobile telephone standard. To
establish the connection with a particular network operator,
enter this in manually under the "Requested Network Operator"
parameter and set the "Network Selection Mode" point to
"Manual".
6.2.2 Subitem "LAN"
The Webasto Live has an integrated RJ45 Ethernet port that is
used for being integrated into an existing tethered network or
to establish a charging station network.
„Mode for Ethernet configuration“
The Webasto Live LAN network interface can be used as a client
for an existing network or as a server to establish a new net-
work.
nSelect "Auto (DHCP client)" if you would like to integrate
the charging station into your home network.
nSelect "Manual config" to integrate it into an existing net-
work that requires a fixed assignment of parameters. Fill
the fields shown with the network parameters used in the
destination network accordingly.
nSelect "DHCP server" to set up a network that is self-man-
aged by the Webasto Live. The charging station assigns all
the necessary parameters to the devices that are also on
the network.
NOTE
If you select "DHCP server", all other charging stations
and devices in the "Auto (DHCP client)" network must
be configured, otherwise there may be an address con-
flict.
NOTE
Webasto recommends that communication between
the charging stations be carried out using an external
switch/router and via LAN cables when internal load
management is used. The IP addresses of the individual
charging stations should be configured manually so
that a unique assignment in the network is possible.
6.2.3 Subitem "WLAN"
The Webasto Live can also be integrated into an existing WLAN.
WLAN can also be used to network multiple Webasto Lives with
each other. The Webasto Live automatically selects the encryp-
tion process used for your network once the network password
has been entered.
NOTE
The Webasto Live WLAN module is not suitable for es-
tablishing a separate WLAN network or for strengthen-
ing (repeater) an existing network.
"WLAN SSID"
uEnter the name of the network you would like to connect
the Webasto Live to. Pay careful attention to the correct
spelling of the network name and the use of upper and
lower case.
„WLAN Password“
uEnter the password of the network you would like to con-
nect the Webasto Live to. Pay careful attention to the cor-
rect spelling of the network name and the use of upper and
lower case.
„Mode for WLAN configuration“
The WLAN interface of the Webasto Live can only be used as a
client for an existing network.
nSelect "Auto (DHCP client)" if you would like to integrate
the charging station into your home network. Your wireless
router automatically transfers the necessary settings to the
Webasto Live.
nSelect "Manual config" to integrate it into an existing net-
work that requires a fixed assignment of parameters. Fill
the fields shown with the network parameters used in the
destination network accordingly.
6.2.4 Subitem „Wifi Configuration Hotspot”
When delivered, the Webasto Live has an activated and encryp-
ted WLAN hotspot. This hotspot is only suitable for configuring
the Webasto Live and cannot be used to access the internet.
NOTE
Webasto recommends that you adjust the following
parameters of the configuration hotspot as the final
step in the initial startup.
NOTE
If the configuration menu is currently accessed through
the configuration hotspot, both the changes in the
parameters of the configuration menu and the changes
in the WLAN connection of the configuration PC must
be saved, otherwise the interface cannot be accessed.
u„Hotspot enabled“
This parameter can be used to deactivate the Webasto Live con-
figuration hotspot.

Configuration menu | 6
5110490B Configuration Instructions Webasto Live 9 / 19
nSet the parameter to "Off" to deactivate the hotspot.
NOTE
If the configuration hotspot is deactivated, the config-
uration menu can only be accessed through the con-
figured WLAN or LAN connection or the USB cable.
NOTE
Webasto recommends changing the hotspot password
during the initial configuration or deactivating the hot-
spot so that unauthorized persons cannot gain access.
„Hotspot SSID“
An individual network name can be assigned so that the associ-
ated Webasto Live configuration hotspot can be identified.
When delivered, the serial number of the Webasto Live is re-
gistered as the WLAN name to enable a unique assignment of
the configuration hotspot.
„Encryption“
uSelect the desired encryption process for the configuration
hotspot.
NOTE
Webasto recommends that the configuration hotspot
be encrypted using "WPA2-PSK CCMP".
„Hotspot password“
uSpecify the network password for the configuration hotspot
of the Webasto Live.
NOTE
Webasto recommends the use of a unique password
with at least eight characters.
„Hotspot subnet“
This parameter is used to specify the IP address range in which
the hotspot is located.
„Hotspot netmask“
This parameter is used to specify the IP net mask in which the
hotspot is located.
„DHCP server enabled“
This parameter is used to specify if the Webasto Live charging
station should function as a DHCP server for the hotspot. This
value should be deactivated if you would like to connect mul-
tiple charging stations using this hotspot but would like to as-
sign the IP addresses of the other devices manually.
NOTE
"DHCP server gateway" and "DHCP server DNS" do not
currently need to be filled.
6.3 Menu item: "Backend"
6.3.1 Subitem „Connection“
„Connection Type“
The Webasto Live supports being connected to the Webasto
Connectivity Service or to an OCPP backend.
uChoose the interface you will use to make a connection:
GSM, Ethernet, USB (currently deactivated), WLAN.
NOTE
Webasto recommends connecting via the integrated
SIM card using GSM and the OCPP protocol
The Webasto Live can be connected to the backend of different
operators using OCPP. When delivered, the charging station is
preconfigured with the parameters for the Webasto Connectiv-
ity Service. Change the parameters to match your backend op-
erator's presettings so you can connect the Webasto Live to the
backend. The supplied SIM card may need to be exchanged to
connect with the backend. Contact the operator of the backend
about this as well.
NOTE
In order to use the Webasto backend, the predefined
values must not be changed.
„OCPP ChargeBoxIdentity (ChargePointID)“
This value is used by the backend supplier to identify the char-
ging station.
Default value: WEBASTO_WEBASTO_AC_LIVE_[serial number]
„OCPP Mode“
Choice of OCPP standard of the Webasto Live to be used for
communication with the respective backend.
SOAP Communication: OCPP-S
Websockets: OCPP-J and the corresponding protocol version
Default Value: OCPP-J 1.6
„WebSockets JSON OCPP URL of the Backend“
NOTE
Make sure that the URL starts with wss://... when con-
necting via a secure TLS.
Default Value: wss://onboarding.csms.allego.eu/communicator/
websockets16
„WebSockets keep-alive interval“
Indication in seconds or 0 if not in use. The pings sent ensure
that the NAT router will not close the websocket connection.
Default value: 0
„SOAP OCPP URL of Backend (Standard OCPP)“
This is the HTTP URL of the OCPP backend system. When this
mode is used, a SIM card with private APN is necessary in case
the charging station should be able to receive commands by the
backend system. Most mobile networks use NAT for normal SIM
cards that prevent a connection from the backend to the char-
ging station.
„SSL mode as server“
Setting and use of SSL as serve": no authentication (encryption
only) - full authentication
„SOAP OCPP Server Port of ChargePoint (Standard
OCPP)“
The TCP server port on which the charging station accepts in-
coming backend system connections.
"Backend Whitelist (SOAP)"
List of approved IPs which can send requests to the charging
station via SOAP.
„Public address of the charge point“
If this parameter is activated, this address appears in the SOAP
WSA form field. When the field is empty, the public IP will be
determined by the application.
„Mode for selecting the public address of the
ChargePoint“
n"Local device" uses the address of the local data interface.
n”Manual select” uses the address as registered under ”Pub-
lic address of the chargepoint“.
n“Auto select” uses the address of an external service of the
open internet.
n“Teltonika RUTXXX” uses this specific WAN router, in order
to get the public IP address.
"HTTP Basic Authentication password"
Password that is valid for the HTTP Basic Authentication. HTTP
Basic Authentication is not used if the field is empty.
"Send informative StatusNotifications"

6 | Configuration menu
10 / 19 5110490B Configuration Instructions Webasto Live
Defines whether or not OCPP status messages sent for informa-
tional purposes (such as a temperature report) should be sent to
the backend system.
"Send error StatusNotifications"
Defines whether or not OCPP status messages that contain an
error message (such as a broken charging cable receptacle)
should be sent to the backend system.
"Strategy for StatusNotification state transitions"
Defines under which conditions the charging station changes to
the "occupied" status.
In the "Occupied on Charging" status, an occupied signal is sent
only if authorisation is present and a cable is connected.
In the "Occupied on Authorized/Plugged" status, the "occupied"
status already changes
– when the charging station is authorised and no cable is
connected, or
– when a cable/vehicle is connected but authorisation has
not yet taken place.
„Allow long get configuration keys“
OCPP keys can have more than 500 characters in configuration
mode ("GetConfiguration").
„Disallow charging if OCPP queue full“
When this parameter is activated, an error is generated if the
queue for OCPP messages is full. The charging process is can-
celled.
After entering all relevant data, click on „Save“ and then on
„Restart“.
6.3.2 Subitem „General“
„Restart Transaction after power loss“
After a power failure, the Webasto Live has the possibility of
continuing with a charging process using the same authentica-
tion parameters and transmitting these to the backend again.
Default value: "On"
„Backend Connection Timeout“
This parameter specifies the time in seconds that a Webasto
Live waits for messages from the backend before requesting the
message again. This parameter also defines the time a Webasto
Live waits for dialling into the mobile phone network and estab-
lishing the connection to the backend.
NOTE
We recommend increasing this parameter in areas with
poor mobile phone reception.
NOTE
Setting a too high value results in a long waiting time
until the charging station implements commands from
the backend. This can lead to delays in operation of the
charging station.
Default value: 60
„SSL Strictness as client“
The Webasto Live enables secure communication to a backend
using SSL in multiple levels. Not every backend supports or
needs this parameter to be changed.
In order to use the Webasto backend, the predefined values
must not be changed. Request the parameter relevant for you
from your backend operator.
Default value: "Normal SSL Auth"
"TCP Watchdog Timeout"
The Webasto Live can reboot a system automatically if a long
period passes without a connection to the backend. The char-
ging station establishes a new connection to the backend after
a reboot.
uSet the parameter to the value 0 to deactivate this function.
Default value: 0
„Display backend disconnect as error“
If this parameter is activated, the LED status bar indicates to the
user of the charging station whether an error has occurred in
the connection to the backend. The corresponding LED code
can be found in the installation and operating instructions.
Default value: „Off“
6.4 Menu item: "HEMS"
"Modbus TCP Server"
Changes the charging station to a Modbus slave. As a result
parameters can be read and written with the Modbus protocol.
See the documentation of the Modbus manufacturer for de-
tailed register information.
6.5 Menu item: „Authorization“
6.5.1 Subitem „Free Charging“
This menu item can be used to configure the Webasto Live so
that charging processes can be started without user authentica-
tion.
Default value: „Off“
Both of the supplied RFID transponders are entered in the local
access list when delivered and can be used to activate the char-
ging station.
When this mode is switched on ("On"), the following options
are available:
nMode 1: “No OCPP“
No OCPP messages are sent to the backend. No authentication
is needed to start the charging process. The charging process
starts as soon as the Webasto Live is connected to the vehicle.
NOTE
It is not possible to end an active charging process from
the backend, because all "Remote Stop" messages are
declined due to a missing "Transaction ID".
nMode 2: „With OCPP status notif without auth“
No authentication is needed to start the charging process. The
charging process starts as soon as the Webasto Live is connec-
ted to the vehicle. Only OCPP status messages are sent to the
backend (e.g. charging station occupied). No "Start transaction"
or "Stop transaction" messages are sent to the backend.
NOTE
It is not possible to end an active charging process from
the backend, because all "Remote Stop" messages are
declined due to a missing "Transaction ID".
nMode 3: „With OCPP status notif with auth“
Authentication is required via RFID to start the charging process.
Only OCPP status messages are sent to the backend (e.g. char-
ging station occupied). No "Start transaction" or "Stop transac-
tion" messages are sent to the backend.
NOTE
It is not possible to end an active charging process from
the backend, because all "Remote Stop" messages are
declined due to a missing "Transaction ID".
nMode 4: „With OCPP Full fixed RFID with auth“

Configuration menu | 6
5110490B Configuration Instructions Webasto Live 11 / 19
Authentication is required via RFID to start the charging process.
OCPP status messages (e.g. charging station occupied) as well
as "Start transaction" and "Stop transaction" are sent to the
backend. The transmitted "Transaction ID" can be specified on
the operator screen under the "RFID Tag for Free Charging with
OCPP Full, fixed rfid modes" menu item. "Remote Stop" mes-
sages are accepted for the correct "Transaction ID". The char-
ging process can only be stopped locally by the same RFID me-
dia that started the charging process.
nMode 5: „With OCPP Full fixed RFID without auth”
Authentication is not required via RFID to start the charging
process. The charging process starts as soon as the Webasto
Live is connected to the vehicle. OCPP status messages (e.g.
charging station occupied) as well as "Start transaction" and
"Stop transaction" are sent to the backend. The transmitted
"Transaction ID" can be specified on the operator screen under
the "RFID Tag for Free Charging with OCPP Full, fixed rfid
modes" menu item. "Remote Stop" messages are accepted for
the correct "Transaction ID". The charging process is ended
when the vehicle changes to charging status A or the cable is
removed.
nMode 6: „With OCPP Full any RFID“
Authentication is required via RFID to start the charging process.
OCPP status messages (e.g. charging station occupied) as well
as "Start transaction" and "Stop transaction" are sent to the
backend. The transmitted "Transaction ID" is the ID of the cur-
rently used RFID media. "Remote Stop" messages are accepted
for the correct "Transaction ID". The charging process can only
be stopped locally by the same RFID media that started the
charging process.
„If in doubt allow charging“
With this parameter you can configure how the Webasto Live
should behave when authentication of the user is not possible
due to no communication or a lost connection to the backend.
Authorisation of the user is allowed temporarily until the para-
meters can be checked again. Choose the "Immediately when
plugged" parameter to start the charging process immediately
after plugging in the vehicle.
uChoose "On" when the customer would like to use the RFID
media first to enable the charging station.
Default value: „Off“
NOTE
Webasto recommends the "On" variant because the
data of the RFID media is checked against the backend
when reestablishing the backend connection.
6.5.2 Subitem „General“
„Vehicle Connection Timeout“
This parameter is used to configure the period in seconds in
which the Webasto Live remains in "Ready" mode until a vehicle
is plugged in, after successful authentication via LiveApp or
RFID.
Default value: 45
„Send Authorize for RemoteStart“
Set the parameter to "On" when the charging process has been
started remotely and the Webasto Live should transmit an au-
thorisation message to the backend.
Default value: „On“
6.5.3 Subitem „RFID Settings“
„RFID Tag letter case“
The Webasto Live supports the configuration of how the RFID
tag can send messages to the backend during the "Start Trans-
action" and "Stop Transaction". In addition to the use of upper
and lower-case letters, the order of the bytes can also be
defined.
Default value: „Lower case“
NOTE
In order to use the Webasto backend, the predefined
values must not be changed.
6.5.4 Subitem „RFID Whitelist“
RFID media can be added at a later date.
„Enable local whitelist“
To limit access and use of the Webasto Live to a group of users,
there is the possibility to store RFID transponder for local activa-
tion in every Webasto Live. Activate the parameter for using the
local memory for authorisation on the RFID transponders of the
Webasto Live.
NOTE
Please note the supported RFID standards of the
Webasto Live. Not all media are suitable for authentica-
tion.
NOTE
The local authorisation lists are not transmitted and not
compared within a group of several Webasto Live. The
lists must be entered manually into each charging sta-
tion.
NOTE
Webasto recommends the use of the Webasto Con-
nectivity Service or a different OCPP backend for admin-
istrating several Webasto Lives. This is the only way to
ensure that the same parameters are applied to all
Webasto Live.
„List of entries in local whitelist“
RFID media that are entered in this list are enabled independ-
ently of a connection to the backend.
To add a new entry to the list, enter the RFID tag of the desired
RFID transponder in the text field. Use a colon as a separator
between each RFID media. Example: "AA3E4F16:FE46E313"
To remove an entry from the list, delete the complete list. After-
wards, enter all transponders which should remain in the list
again. It is not possible to delete individual entries.
„Local whitelist learning mode“
When this parameter is activated, every tag that passes over the
RFID reader is added to the local whitelist. This function is deac-
tivated if no tags are swiped for 5 minutes.
NOTE
This parameter is not constant.
„Enable OCPP whitelist“
This parameter activates the temporary intermediate memory
for RFID transponders that have already been authorised by the
backend. This means an authorisation does not need to be re-
quested from the backend when the charging processes are re-
peated with previously enabled RFID cards.
„List of entries in local whitelist“
RFID media enabled by the backend for charging at
theWebasto Live
To add a new entry to the list (max. 80 entries, use "local
whitelist learning mode"), enter the RFID tag of the desired RFID
medium in the text field. Use a colon as a separator between
each RFID media. Example: "AA3E4F16:FE46E313"

6 | Configuration menu
12 / 19 5110490B Configuration Instructions Webasto Live
To remove an entry from the list, delete the complete list. After-
wards, enter all media which should remain in the list again. It is
not possible to delete individual entries.
NOTE
The supplied RFID media are entered in the OCPP
whitelist. These numbers can be checked if necessary.
Compare the serial number of the key fob (printed on
the back) with the number on the packaging. The fol-
lowing combination of letters and numbers is the relev-
ant number of the RFID media. Example:
00000012:AA-3E416B2D35381
6.6 Menu item: „Power“
NOTE
Webasto recommends that the values specified in this
section be adjusted by the installer of the charging sta-
tion.
6.6.1 Subitem "Installation"
„Operator Current Limit [A]“
This parameter defines the maximum value in ampere which is
signalled to the vehicle for charging. The parameter must not be
higher than what the automatic cutout installed upstream of
the charging station will allow or what is allowed to be
provided through the connection cable and charging cable.
ATTENTION
A risk of fire exists if the maximum permissible
values for the current intensity of the power sup-
ply and the charging cable are exceeded.
NOTE
Observe the valid national standards and regulations
when setting of the maximum charging current.
„Phases connected to the Charge Point“
uSelect the connected power supply phases.
nChoose "Single-Phase-System" if it is a single-phase power
connection including the neutral conductor and the earth.
nChoose "Single-Phase-System (IT-earthing)" if it is a single-
phase power connection, including the neutral conductor
but with no earth.
nChoose "Three-Phase-System" if it is a three-phase power
connection, including the neutral conductor with or
without earth.
„Phase rotation of the Charge Point with respect to the
grid connection“
uSelect the order for connecting the power supply as per the
power connection.
NOTE
To use "Dynamic Load Management" with phase im-
balance detection, the correct connection order of the
individual phases must be stored. The Webasto Live can
otherwise not calculate the available power correctly
and will distribute the loads wrongly.
„Randomize charging after power loss“
To prevent a renewed failure of the power grid after a power
failure due to simultaneously restarting multiple charging pro-
cesses, the Webasto Live has the possibility to support peak
load distribution when power is restored. Multiple charging sta-
tions connected to a main power supply each start at a different
time slightly delayed with a random value of up to 30 seconds.
6.6.2 Subitem „Safety & Protection“
NOTE
Webasto recommends that the values of the charging
station only be adjusted by the installer or on request
by Support.
„Temperature Report Delta“
In the event of errors occurring repeatedly due to excessively
high temperatures, the Webasto Live can automatically send a
message to the OCPP backend used. This may be required by
Support for remedying the error. Enter in degrees centigrade
the desired temperature change for sending the report auto-
matically. The parameter 0 deactivates automatic sending.
Default value: 5
„RCMB-Delta“
If recurring errors occur due to fluctuations in the current in-
tensity, Webasto Live can automatically send a message to an
OCPP backend or the Webasto Connectivity Service. This may
be required by Support for remedying the error. Enter in tenths
of a milliampere the desired change in the current intensity for
automatically sending the report. The parameter 0 deactivates
automatic sending.
Default value: 0
„Voltage monitoring“
Monitors the supply voltage for overvoltage or undervoltage.
Default value: „Off“
6.6.3 Subitem "HLC 15118 (ISO 15118)"
The Webasto Live supports charging in accordance with ISO
15118. These parameters are used to configure the implement-
ation of ISO 15118 communication with the vehicle. The para-
meters required by your vehicle can be found in your vehicle
documents.
NOTE
Only a few manufacturers have currently implemented
ISO 15118 in their vehicles. This is a future standard,
which is already supported by Webasto in the Webasto
Live.
„15118 Configuration“
nMode 1: „Off“
15118 Communication is deactivated.
nMode 2: „On (Encourage)“
15118 Communication is activated. A duty cycle of 5% is sig-
nalled in the first 2 seconds. Afterwards the nominal duty cycle
is applied.
nMode 3: „On (Offer)“
15118 Communication is activated. The nominal duty cycle is
applied.
nMode 4: „On (Force)“
15118 Communication is activated. A constant duty cycle of 5%
is signalled.
nMode 5: „On (Ed2)“
15118 Communication is activated. A duty cycle of 100% is sig-
nalled and 5% is applied as soon as the 15118 communication
is established.
„Enable TLS support for 15118“
When this parameter is activated, the TLS communication
between the electric vehicle and the charging station is applied
when requested by the electric vehicle.
When deactivated, the electric vehicle decides whether non-TLS
communication should be established.
„OCPP 1.6 extension for 15118 certificate installation“

Configuration menu | 6
5110490B Configuration Instructions Webasto Live 13 / 19
6.6.4 Subitem „Dynamic Load Management
(DLM)“
The Webasto Live can be operated in the local load manage-
ment both as a master and a slave. Note that there may only be
one DLM master for each load management cluster.
NOTE
Webasto recommends that the DLM only be adjusted
by the installer of the charging station.
NOTE
The load management of the Webasto Live is based on
calculating the charging current and not on the meas-
ured power values. The supply voltage ("Power Source
Voltage") as well as the connected phases ("Phase con-
nected to the Charge Point") and the rotation direction
("Phase rotation of the Charge Point") must be con-
figured correctly.
„Dynamic Load Management - DLM Master / Slave“
The load management supports different hierarchical levels with
definable upper limits. These must be stored in the master char-
ging station. The levels are shown schematically below.
nMode 1: “DLM Master (with internal DLM-Slave)“
When this parameter is selected, the Webasto Live, which as-
sumes the master role, takes its own charging station into ac-
count within the load management.
nMode 2: “DLM Master (Standalone)“
When this parameter is selected, the charging station of the
master charging station is not taken into account in the load
management. The maximum available power for charging pro-
cesses can be provided there.
nMode 3: “DLM Slave (Master-Auto-Discovery)“
Choose this parameter to integrate the Webasto Live as a slave
into a charging cluster. The Webasto Live automatically looks
for the responsible master by means of the configured DLM net-
work ID.
nMode 4: “DLM Slave (Master-Fixed IP)“
Choose this parameter to operate the Webasto Live as a slave in
a cluster. To detect the correct master its address must be con-
figured in the network.
DLM master settings:
„DLM Network Id“
ID of the charging cluster which administrates the Webasto
Live. Enter the ID of the charging cluster here that the Webasto
Live should administrate as a master. You can enter any number
between 1 and 255. Note that each master charging station
may be assigned to only one single DLM network.
„Disable Discovery Broadcasting“
This parameter deactivates the transmission of DLM discovery
signals in the DLM master. When this parameter is activated,
DLM slaves can no longer automatically find their DLM master
using the DLM Master Auto-Discovery function.
Default value: „Off“
„DLM Algorithm Sample Rate“
This parameter is used to adjust the interval in which the master
calculates and distributes new default values for the slaves.
If a new vehicle starts a charging process during an interval,
then the power available is immediately calculated and returned
as a default value to this vehicle. If an external electricity meter
is used, the readings of the electricity meter are averaged
between the iteration steps.
Default value: 30
„Allow EV Wakeup“
PWM signal to the electric vehicles that deliberately do not
charge but are "woken up" at a later time for the charging pro-
cess.
Default value: „On“
„EVSE- Sub-Distribution Limit (L1/L2/L3) [A]“
This parameter is used to configure the maximum current in-
tensity for each phase which is provided to the entire charging
cluster. This represents the absolute upper limit of the load
management and must not exceed the values available in the
installation for the common connection point.
NOTE
If multiple charging clusters are used at a common con-
nection point, the total value of all charging clusters
must not exceed the available current intensity.
Default value: 16, 16, 16
„Operator EVSE- Sub-Distribution Limit (L1/L2/L3) [A]“
The parameter configured here must not exceed the values of
the "EVSE Sub-Distribution Limit", and should be below the
"EVSE Sub-Distribution Limit" parameter. This parameter can
also be used to adjust the value actually assigned to the char-
ging cluster during operation.
One OCPP backend can adjust this value dynamically and the
local load management can be integrated into a backend-based
load management. The backend cannot set any parameters that
exceed the "EVSE Sub-Distribution Limit" parameter.
Default value: 16, 16, 16
„External Meter Support“
The Webasto Live supports the integration of an external de-
fault value for the local load management. To do this, connect
the external electricity meter to the master charging station for
load management via the external Modbus connection and con-
figure the external measuring device with the following para-
meters. Ensure correct polarity of the connection:
Parameter Value
"device ID" 2
"Baudrate" 9600
"parity" "Even"
"stop bit" 1
"word length" 8
"Polarity" "D and /D"
"Termination" "Yes"
Contact the manufacturer of the electricity meter for details on
configuring the parameters of the external measuring device.
Default value: „Off“
NOTE
Use three-phase measuring devices only.
„Meter configuration (Second)“
This parameter is used to configure the model of the external
electricity meter. The Webasto Live supports different types of
external meters. If your available meter type is not listed, then
please consult the manufacturer of the electricity meter.
NOTE
Webasto is constantly checking the functionality of
other electricity meters so that electricity meters that
are not on the list can also be used.
„Main Distribution Limit (L1/L2/L3) [A]“

6 | Configuration menu
14 / 19 5110490B Configuration Instructions Webasto Live
This parameter is used to configure the maximum upper limit of
the current intensity that should not be exceeded at the ex-
ternal electricity meter. By measuring the real draw, the remain-
ing available current intensity is distributed in the charging
cluster taking into account the "Operator EVSE-Sub Distribution
Limit" as well as the "EVSE-Sub Distribution Limit".
Default value: 100, 100, 100
„External Load Headroom (L1/L2/L3) [A]“
Safety margin for avoiding temporary peak loads. The algorithm
creates leeway for the maximum upper limit of the peak load.
Default value: 0, 0, 0
„External Load Fallback (L1/L2/L3) [A]“
If a connection failure between the master and external electri-
city meter occurs, this parameter can be used to define a max-
imum upper limit that is available for distribution from the mas-
ter charging station to the slave charging stations.
Default value: 9999, 9999, 9999
„External Meter Location“
This parameter can be used to define whether the reading de-
livered by the external meter already contains the volume of
purchased electricity from the charging cluster or whether this
must still be added in order to not exceed the "Main distribu-
tion limit".
Default value: „Including EVSE Sub-Distribution“
„External Load Averaging Length“ (cannot be selected at
present)
This parameter is used to configure the time interval for the ex-
ternal electricity meter to provide the master charging station
with readings. If necessary, adjust the interval to the specifica-
tions of your backend provider.
NOTE
Refer to the specifications of the external measuring
device.
„Current Imbalance Prevention“
The load management of the Webasto Live can incorporate a
limitation of the maximum phase imbalance at the connection
point. Set the parameter to "On" to activate the function.
Default value: „Off“
„Current Imbalance Limit [A]“
Here you can configure the maximum current value for the load
management that should be incorporated as the delta between
the individual phases. The master charging station distributes
the available volume of purchased electricity according to the
connected vehicles.
Default value: 20
NOTE
The supply voltage ("Power Source Voltage") as well as
the connected phases ("Phase connected to the Charge
Point") and the rotation direction ("Phase rotation of
the Charge Point") must be configured correctly in or-
der to enable a distribution with phase accuracy.
„Minimum Current Limit [A]“
This parameter is used to configure the lower limit of the load
management. This parameter is used to provide a minimum
charging current for charging processes at the slave of the mas-
ter charging station.
Default value: 6
NOTE
Pause the charging process for vehicles with charging
currents < 6A.
„Disconnected Limit [A]“
In case of a connection failure between the master and slave,
this parameter can be used to define a maximum upper limit
that the slave should use if necessary.
NOTE
Pause the charging process for vehicles with charging
currents < 6A.
Default value: 6
„Clear persistent DLM slave DB“
Select "Clear" and "Save" to delete known DLM slaves from the
database.
„Maximum Current Scheduler“
NOTE
This function is only available with the charging station
online (connected to a backend).
When this parameter is activated, the DLM will not exceed the
upper limit configured in the time table.
Define a new time table using the values in the drop-down
menu (0-23 hours) and enter the maximum current value for
each phase. These current values are not exceeded from the se-
lected time until the next chronologically valid time entry in the
time table.
Example:
Time L1 L2 L3
6 10 10 10
22 16 16 16
The following is specified in this time table:
nFirst row: The maximum current intensity of 10 A is not ex-
ceeded in the period between 6 a.m. and 10 p.m.
nSecond row: The maximum current intensity of 16 A is not
exceeded from 10 p.m. in the evening until 6 a.m. the next
morning.
NOTE
Enter the time in UTC (global time standard) (0-23
hours).
DLM slave settings:
„DLM Network ID“
Enter the ID of the charging cluster that the Webasto Live
should connect to here. The Webasto Live then establishes a
connection to the corresponding master charging station. All
currently connected slave charging stations as well as their as-
signed volume ofpurchasedelectricity can be monitored in the
dashboard of the master charging station.
„DLM Master IP and port“
If you have not connected the charging station to a master us-
ing the DLM ID, you can enter the IP address as well as the as-
sociated port of the master charging station in here.
Example: 192.168.0.100:80
„Minimum Current Limit [A]“

Configuration menu | 6
5110490B Configuration Instructions Webasto Live 15 / 19
This parameter is used to configure the lower limit of the load
management. This parameter is used to provide a minimum
charging current to the master charging station which is then
used for charging processes at the internal slave.
NOTE
Pause the charging process for vehicles with charging
currents < 6A.
„Disconnected Limit [A]“
In case of a connection failure between the master and slave,
this parameter can be used to define a maximum upper limit
that the slave should use if necessary.
NOTE
Pause the charging process for vehicles with charging
currents < 6A.
6.6.5 Subitem „Meter“
NOTE
Webasto recommends that the value of the charging
station only be adjusted by the installer. Changing the
interval can influence the quality of the backend load
management as well as how the charging processes are
displayed.
"Meter Value Sample Interval (OCPP)"
Interval in seconds after a new meter reading is sent to the
backend system during an ongoing charging process. Set the
parameter to ≥ 10 to activate this function.
Default value: 300
"Clock aligned data interval (OCPP)"
Interval in seconds after which a new meter reading is sent to
the backend system, regardless of whether a charging process is
active or not. These values are sent based on the full hour. Set
the parameter to ≥ 10 to activate this function.
Default value: 0
„Disconnected Limit for SmartCharging“
If this parameter is activated and the charging station is discon-
nected from the backend, the limit defined in "Disconnected
Limit [A] for SmartCharging" is applied, regardless of the limits
set in the charging profiles.
Default value: „Off“
„Disconnected Limit [A] for SmartCharging“
The set limit is applied if the parameter "Disconnected Limit [A]
for SmartCharging" is activated and the charging station is dis-
connected from the backend.
Default value: 16
6.7 Menu item: "System"
6.7.1 Subitem "USB Security"
"USB Field Engineer"
Enables diagnosis and configuration of the charging station us-
ing a USB stick.
Default value: „Off“
„USB Config update“
The USB stick-based configuration allows you to prepare a USB
stick that contains one, several or all configuration parameters
for a charging station.
NOTE
This parameter can be deactivated. When this is done,
no configuration changes can be accepted using a USB
stick, even if the correct password file is available.
A charging station can be easily configured by using different
USB sticks one after the other, e.g.,
nA USB stick contains all the parameters required for the
hardware settings.
nAnother USB stick contains customer-specific settings that
are hardware-independent.
nAnother USB stick activates the "Freecharging option".
uCreate a text file with the name USB_PASSWORD in the root
directory on the USB stick.
uSave the password in this file.
NOTE
No configuration changes are not made if a USB_PASS-
WORD file does not exist.
uCreate a folder on the USB stick called sw_config in the root
directory. The files with the parameter changes to be ap-
plied are copied to this folder.
uUse another USB stick containing the FIELD_ENGINEER file
and the USB_PASSWORD file in the root directory to store
the parameter files on it.
NOTE
The files must not have a file extension (remove .txt).
NOTE
The parameters are saved on a charging station that
has already been manually configured with the correct
settings. When the USB stick is inserted into the char-
ging station, it copies the complete configuration to-
gether with the two FIELD_ENGINEER and USB_PASS-
WORD files. The parameters to be applied to other
charging stations with the USB stick can simply be
copied into the sw_config folder of the USB stick.
uInsert the USB stick into a charging station
The changing station detects the configuration changes, ex-
ecutes them and restarts the charging station to apply the
changes.
When the USB stick is inserted into the charging station, all
LEDs flash and the configuration is executed. The charging sta-
tion is automatically restarted afterwards. After restarting, when
no more changes from the USB stick can be applied, the LEDs of
the charging station will flash rapidly.
uRemove the USB stick from the charging station
"USB Firmware update"
Enables you to update the charging station firmware using a
USB stick.
„USB Installer Password“
An additional USB installer password can be activated to ex-
ecute USB operations.
„Log files export button“
You can download log files with this function. For security reas-
ons you will be asked to re-enter your data in order to down-
load the log file.
6.7.2 Subitem "General"
„UTC time for housekeeping reboot“
The Webasto Live has an automatic restart function for when
the charging station has not restarted within the last 30 days.
This parameter can be used to configure the time for the auto-
matic restart according to UTC Standard Time. The restart is
only executed after 30 days if no vehicle has been connected to
the charging station. Enter the desired time in the range of 0-23
(full hours) into the text field.
Default value: 1
„Factory Reset by RFID“

7 | Connectivity (if part of the product)
16 / 19 5110490B Configuration Instructions Webasto Live
The Webasto Live has the function for resetting all configura-
tions made back to the factory settings. This is done, for ex-
ample, using the number of the RFID media that is supplied and
stored here and is held to the RFID reader for at least 120
seconds. An acoustic signal sounds after this time has elapsed.
By default, the numbers of the two RFID media attached to the
charging station are saved. Alternatively, other RFID media can
also be entered as described below.
NOTE
Up to two numbers of RFID media for a reset to factory
settings can be stored.
NOTE
Webasto recommends the use of the two supplied RFID
media.
uEnter the number of the RFID media in the text field that
you would like to use for the reset to factory settings.
NOTE
Enter the number of the RFID media in digits and in
lower-case letters.
uClick on "Save" in the bottom menu bar.
„Log Level“
The Webasto Live has automated logging of error cases. This
can help the remote support team when rectifying a fault when
it occurs. This menu can be used to select the scope of error
logging.
Default Value: LOG_LEVEL_DBG
NOTE
The setting should only be changed if explicitly recom-
mended by the manufacturer.
„LED Brightness“
The brightness of the LED status bar can be adjusted in 1%
steps using this menu item.
Default value: 100
NOTE
Complete deactivation of the LED status bar is not pos-
sible because it fulfills a security-related function. Error
messages present in the charging station are still dis-
played with 100% brightness even after changing the
parameter and displayed with the corresponding light
scheme in order to inform the user about anerror.
„Enable Sound“
The the menu item can be used to switch on and off the integ-
rated sound module of the charging station. Warnings are al-
ways signalled.
Default value: „On“
6.7.3 Subitem „Password“
uThe login password for access via the configuration menu
can be changed here and saved by clicking "Save" in the
bottom menu bar.
NOTE
The login password for the charging station can be
changed only after defining the RFID media for factory
settings.
NOTE
After resetting to factory settings (chapter6.7.2,
"Subitem "General"" on page 15), the login password is
automatically reset to the password provided in the
supplied manual.
6.7.4 Subitem „System Information“
The "System information" provides you with information about
the firmware versions of the individual system components. You
may be required to provide Support with this information for a
better diagnosis if there is an error.
6.7.5 Subitem „Firmware Update“
To update the firmware of the charging station to the latest ver-
sion, please proceed as follows:
NOTE
Before installing the update, make sure that there is no
charging process running and the charging station is in
stand-by mode.
Firmware update using the configuration menu:
uDownload the current firmware version onto your PC under
https://webasto-charging.com/default/documentation/.
uClick on the "Select file (.deb)" button in the configuration
menu
uNavigate to the storage location of the downloaded firm-
ware and select it.
üMake sure that you have selected the correct firmware ver-
sion.
uClick on the "Upload & Install" button.
The firmware update is executed. You receive continuous in-
formation about the progress of the update as messages on the
interface.
NOTE
Do not interrupt the power supply to the charging sta-
tion during the update under any circumstances. The
charging station restarts several times during the up-
date process.
The "Firmwareupdate successfull" advisory text is displayed in
the configuration menu after a successful update. You can now
use the charging station again.
USB firmware update:
Allows you to update the charging station firmware using a USB
stick. See also chapter6.7.5, "Subitem „Firmware Update“" on
page 16.
NOTE
Webasto makes new firmware versions available on the
Webasto website at regular intervals. Webasto Con-
nectivity Service customers automatically have the latest
version of the firmware transferred to their charging
station.
7 Connectivity (if part of the
product)
NOTE
To be able to use connectivity, it is a prerequisite that
you purchase Webasto Live with the desired package in
the Webasto Online Shop at
www.webasto-charging.com or have activated it.
Connectivity is used for analysis, monitoring, billing and comfort
functions. Please find out more about possible functions at
www.webasto-charging.com.
7.1 Purchasing and setting up the
Webasto Charging LiveApp
The Webasto Charging App can be found in the Apple App
Store and the Google Play Store. Enterthe search string 'Live-
App' to download it.

Annex | 8
5110490B Configuration Instructions Webasto Live 17 / 19
7.2 Access to the Webasto Charging
Portal (basic package)
With the Home Package you receive an access link to the web-
based 'Webasto Charging Portal' via email after purchasing the
Webasto Live with connectivity services. The onboarding pro-
cess of your Webasto Live is started by the purchase in the
Webasto Online Shop. Alternatively, you can use the activation
code for onboarding your Webasto Live afterwards.
In both cases you get access to your Webasto Charging Portal.
7.3 Overview of Live Portal and Live
Portal+
You receive information about the charging processes for the
Live Portal and Live Portal+. The LiveApp allows you to use mo-
bile and location-independent functions for charging the electric
vehicle.
An overview of the functions and LiveApp are described on the
website www.webasto-charging.com.
7.4 Installation instructions for
connectivity
The connectivity of your Webasto Live is established automatic-
ally using the integrated eSIM card if you have registered with
this service. The delivery with the default configuration provides
a GSM connection, a connection via WLAN is possible, but re-
quires an additional configuration (further information can be
found in chapter 6). Consult a technician or our installation ser-
vice for installation.
7.5 Updating the app and the Webasto
Charging Portal
When new firmware versions become available, you are auto-
matically informed of an update via the LiveApp. The most cur-
rent version is always displayed on the screen when you log-in
to the Webasto Charging Portal.
7.6 Adding additional RFID media
You can add additional 'Live Access' RFID media in the LiveApp
and in the Live Portal. Additional RFID media are added in the
Live Portal on the start page by clicking on "+". The RFID media
can be added in the personal settings of the LiveApp. The RFID
media number can be found on the label of the RFID media and
on the packaging.
8 Annex
8.1 Glossary
Term Description
Backend Web interface which is provided on a computer at
a provider
Client
mode
Charging station appears as a network participant
and receives a network address
CP line "control pilot", control line in the charging cable
Encryption Algorithm for encrypting data
Firmware Application in the charging station that controls all
the processes during operation
Host-
Modus
Charging station appears as a server in the network
and assigns network addresses
Hotspot Functionality of the charging station to access the
configuration menu via WLAN
IP address Network address of a network device
Term Description
Meter Electricity meter
Modbus Communication protocol on the data line between
electricity counter and charge controller
Netmask Integral part of a name of a network configuration
Provider Provider of a service
RFID-Tag /
RFID-me-
dium
Unique identifier of a medium which is used for au-
thentication
Router Network device that can establish data links
Subnet Integral part of a name of a network configuration
Transac-
tion ID
Unique identifier for a charging process
Whitelist List of approved media for authentication
8.2 List of abbreviations
Term Meaning Description
APN „Access Point Name“ Name of the gateway
between the mobile net-
work and the Internet
DHCP „Dynamic Host Configura-
tion Protocol“
Regulates address assign-
ment in the network
DLM "Dynamic Load Manage-
ment"
Algorithm for distributing
peak loads in multiple
charging stations
DNS „Domain Name Service“ Network service for
resolving network names
EDGE „Enhanced Data Rates for
GSM“
Development stage in the
mobile phone technology
for data transmission
EV „Electric vehicle“ Electric vehicle
EVSE „Electric vehicle supply
equipment“
Charging station, altern-
ative name for OCPP
ChargeBoxIdentity
(ChargePointID)
FIFO „first in, first out“ Algorithm for uniform
distribution of charging
services
HEMS „Home Energy Manage-
ment System“
GPRS „General Packet Radio
Service“
Mobile phone technology
for data transmission
GSM „Global System for Mobile
communications“
General name for mobile
communications
HLC
15118
„PLC-based High Level
Communication“
Data communication on
the CP line
HSDPA „High-Speed Downlink
Packet Access“
Development stage in the
mobile phone technology
for data transmission
JSON „JavaScript Object Nota-
tion“
Data format for exchan-
ging data
LAN „Local area network“ Wired network
LED „Light Emmiting Diode“ LED
log Event recorder

8 | Annex
18 / 19 5110490B Configuration Instructions Webasto Live
Term Meaning Description
LTE „Long Term Evolution“ Development stage in the
mobile phone technology
for data transmission
OCPP „Open Charge Point Pro-
tocol“
Wireless identification
RCMB „Residual Current Mon-
itor“
Residual current monitor-
ing device
RFID „Radio frequency identi-
fication device“
Device (or option) for au-
thentication
RS485 Data line with a special
data transmission pro-
tocol
SOAP „Simple Object Access
Protocol“
Data transmission pro-
tocol in the Internet
SIM „Subscriber identity mod-
ule“
Chip card for mobile
communications
SSID „Service Set Identifier“ Name of a WAN hotspot
SSL „Secure Sockets Layer“ Encryption protocol
TCP „Transmission Control
Protocol“
Data transmission pro-
tocol in the Internet
TLS „Transport Layer Security“ Encryption protocol in the
Internet
URL „Uniform Resource Loc-
ator“
Notation form of a net-
work address
USB „Universal serial bus“ Data interface
UTC „Universal time coordin-
ated“
Global time standard
WiFi Alternative identifier cre-
ated for WLAN
WLAN „Wireless local area net-
work“
Wireless network
8.3 Checklist for configuring a
Webasto Live charging station
nchapter6.6, "Menu item: „Power“" on page 12
Subitem „Installation” – „Operator current limit“
Subitem „Installation” – „Phases connected to the charge
point“
Subitem „Installation” – „Phase rotation of the charge
point“
nchapter6.5, "Menu item: „Authorization“" on page 10
Subitem „Free Charging“
Subitem „RFID Whitelist“ – „Enable OCPP Whitelist“
Subitem „RFID Whitelist“ – „List of Entries in OCPP Whitel-
ist“
nchapter6.7, "Menu item: "System"" on page 15
Subitem „General“ – „Factory Reset by RFID“
Subitem „Password“ – Operator password
nchapter6.2, "Menu item: „Network“" on page 8
Subitem „LAN“ / „WLAN“
Subitem „Wifi Configuration Hotspot“ – „Hotspot en-
abled“
Subitem „Wifi Configuration Hotspot“ – „Encryption“
Subitem „Wifi Configuration Hotspot“ – „Hotspot pass-
word“
The initial installation process is now complete. Your Webasto
Live can be used for charging electric vehicles. Other functions
for operating the charging station are described in this docu-
ment.

Inhaltsverzeichnis
2 5110490B Konfigurationsanleitung Webasto Live
Inhaltsverzeichnis
1 Zu diesem Dokument..........................3
1.1 Zweck des Dokuments............................................... 3
1.2 Umgang mit diesem Dokument ................................. 3
1.3 Verwendung von Symbolen und Hervorhebungen ..... 3
1.4 Sicherheit ..................................................................3
1.5 Gewährleistung und Haftung.....................................4
2 Beschreibung der Datenschnittstellen
...........................................................4
2.1 Übersicht...................................................................4
3 Zugriff auf das Konfigurationsmenü
...........................................................4
3.1 Konfiguration über den integrierten Konfigurations-
Hotspot .....................................................................5
3.2 Konfiguration über USB ............................................. 5
3.3 Konfiguration über LAN............................................. 5
4 Allgemeine Bedienung des Konfigurati-
onsmenüs ...........................................5
5 Erstinbetriebnahme ............................6
6 Konfigurationsmenü ...........................7
6.1 Übersicht...................................................................7
6.2 Menüpunkt: „Netzwerk“............................................ 8
6.3 Menüpunkt: „Backend“ ............................................. 9
6.4 Menüpunkt: „HEMS“ ............................................... 10
6.5 Menüpunkt: „Autorisierung“ ...................................10
6.6 Menüpunkt: „Leistung“ ........................................... 12
6.7 Menüpunkt: „System“ .............................................15
7 Konnektivität (falls Teil des Produktes)
.........................................................17
7.1 Beziehen und einrichten der Webasto Charging Li-
veApp...................................................................... 17
7.2 Zugang zum Webasto Charging Portal (Basic Paket)
...............................................................................17
7.3 Live Portal und Live Portal+ im Überblick..................17
7.4 Installationshinweise für Konnektivität.....................17
7.5 Aktualisierung der App bzw. des Webasto Charging
Portals ..................................................................... 17
7.6 Hinzufügen weiterer RFID-Medien ........................... 18
8 Anhang............................................. 18
8.1 Glossar ....................................................................18
8.2 Abkürzungsverzeichnis ............................................18
8.3 Checkliste Konfiguration Ladestation Webasto Live .19

Zu diesem Dokument | 1
5110490B Konfigurationsanleitung Webasto Live 3 / 20
1 Zu diesem Dokument
1.1 Zweck des Dokuments
Diese Konfigurationsanleitung ist Bestandteil des Produkts und
enthält alle Informationen zur korrekten und sicheren Konfigu-
ration.
1.2 Umgang mit diesem Dokument
Vor Installation des Geräts die Konfigurationsanleitung durchle-
sen.
1.3 Verwendung von Symbolen und
Hervorhebungen
GEFAHR
Das Signalwort bezeichnet eine Gefährdung mit einem
hohen Risikograd, die, wenn sie nicht vermieden wird,
den Tod oder eine schwere Verletzung zur Folge hat.
WARNUNG
Das Signalwort bezeichnet eine Gefährdung mit einem
mittleren Risikograd, die, wenn sie nicht vermieden
wird, eine geringfügige oder mäßige Verletzung zur Fol-
ge haben kann.
VORSICHT
Das Signalwort bezeichnet eine Gefährdung mit einem
niedrigen Risikograd, die, wenn sie nicht vermieden
wird, eine geringfügige oder mäßige Verletzung zur Fol-
ge haben kann.
HINWEIS
Das Signalwort bezeichnet eine technische Besonder-
heit oder (bei Nichtbeachtung) einen möglichen Scha-
den am Produkt.
Verweis auf separate Dokumente, die beigelegt sind
oder bei Webasto angefragt werden können.
üVoraussetzung für die folgende Handlungsanweisung
uHandlungsanweisung
1.4 Sicherheit
1.4.1 Allgemeines
Die Ladestation wurde gemäß den relevanten Sicherheitsbestim-
mungen und Umweltvorschriften entwickelt, hergestellt, geprüft
und dokumentiert. Das Gerät nur in technisch einwandfreiem
Zustand verwenden.
Störungen, die die Sicherheit von Personen oder des Geräts be-
einträchtigen, sind sofort von einer Elektrofachkraft nach den
national geltenden Regeln beheben zu lassen.
HINWEIS
Es kann vorkommen, dass die Signalisierung fahrzeug-
seitig von dieser Beschreibung abweicht. Dazu ist im-
mer die Betriebsanleitung des jeweiligen Fahrzeugher-
stellers zu lesen und stets zu beachten.
1.4.2 Allgemeine Sicherheitshinweise
nGefährlich hohe Spannungen im Inneren.
nDie Ladestation besitzt keinen eigenen Netzschalter.
Die netzseitig installierten Schutzeinrichtungen dienen
auch zur Netztrennung.
nLadestation vor Verwendung auf optische Schäden
prüfen. Bei Beschädigung die Ladestation nicht ver-
wenden.
nDie Installation, der elektrische Anschluss und die In-
betriebnahme der Ladestation dürfen nur durch eine
Elektrofachkraft erfolgen.
nDie Abdeckung des Installationsbereichs während des
Betriebs nicht entfernen.
nMarkierungen, Warnsymbole und Typschild nicht von
der Ladestation entfernen.
nDas Ladekabel darf nur durch eine Elektrofachkraft
nach Anleitung gewechselt werden.
nEs ist strikt untersagt, andere Geräte an die Ladestati-
on anzuschließen.
nBei Nichtgebrauch das Ladekabel in der vorgesehenen
Halterung aufbewahren und die Ladekupplung in der
Ladestation arretieren. Das Ladekabel locker um das
Gehäuse legen, so dass es den Boden nicht berührt.
nDarauf achten, dass das Ladekabel und die Ladekupp-
lung vor Überfahren, Einklemmen und sonstigen me-
chanischen Gefährdungen geschützt sind.
nSollte die Ladestation, das Ladekabel oder die Lade-
kupplung beschädigt sein, informieren Sie umgehend
den Service. Die Ladestation nicht weiter betreiben.
nLadekabel und -kupplung vor Kontakt mit externen
Wärmequellen, Wasser, Schmutz und Chemikalien
schützen.
nDie Ladestation Webasto Live zählt für Servicezwecke
die Steckzyklen der Ladekupplung mit, und gibt nach
10.000 Steckzyklen einen Hinweis in der Weboberflä-
che aus, dass die Steckkontakte der Ladekupplung
durch eine Elektrofachkraft auf eine eventuelle Abnut-
zung zu kontrollieren sind. Bei Abnutzungserscheinun-
gen muss das betroffene Ladekabel von einer Elektro-
fachkraft durch original Webasto Ersatzteile ersetzt
werden.
nDas Ladekabel nicht mit Verlängerungskabel oder Ad-
apter verlängern, um mit dem Fahrzeug zu verbinden.
nDas Ladekabel nur an der Ladekupplung abziehen.
nDie Ladestation niemals mit einem Hochdruckreiniger
oder einem ähnlichen Gerät reinigen.
nZur Reinigung der Ladesteckerbuchsen die elektrische
Spannungsversorgung abschalten.
nDas Ladekabel darf während der Anwendung keiner
Zugbelastung ausgesetzt sein.
nSicherstellen, dass nur Personen auf die Ladestation
zugreifen können, die diese Bedienungsanweisung ge-
lesen haben.
1.4.3 Sicherheitshinweise für die
Inbetriebnahme
nDie Inbetriebnahme der Ladestation darf nur durch ei-
ne Elektrofachkraft erfolgen.
nDer korrekte Anschluss der Ladestation muss vor der
Inbetriebnahme durch die Elektrofachkraft überprüft
werden.
nBei der ersten Inbetriebnahme der Ladestation noch
kein Fahrzeug anschließen.
nVor der Inbetriebnahme der Ladestation das Ladeka-
bel, die Ladekupplung und die Ladestation auf opti-
sche Schadstellen oder Beschädigungen überprüfen.
Die Inbetriebnahme einer beschädigten Ladestation
oder mit beschädigtem Ladekabel/Ladekupplung ist
nicht zulässig.