WHILL Ci User manual

Model Ci
Intelligent Personal EV
Assembly
Basic Insructions
iPhone App
Freewheel Mode
Disassembly
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Charging
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Troubleshooting
Assembly
Basic Insructions
Disassembly
Charging

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This product comes shipped with the five components as shown below:
1.Assembly
Seat
Assembly
Front Drive Base
Li-ion
Battery
Rear Drive Base
Storage
Basket
BasicsAssembly iPhone App Freewheel Mode Charging Disassembly Trouble shooting
Anti-tip Bar
1Connecting the Rear Drive Base to the Front Drive Base
Make sure that
the Anti-tip Bar
is lowered.
Grasp the handle A and align
handle B with the hook on the
rear drive base.
Slowly tilt the rear drive base
forward to join it with the front
drive base. A click will be heard
when the two parts are
correctly connected.
Click!
Handle A
Handle B
Anti-tip Bar

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2Attaching the Storage Basket
Align the storage basket with
the rear drive base and then
secure it to the rear drive base
with the velcro at the bottom.
3Attaching the Seat Assembly
Remove the cushion and lift up
the seat assembly by the
armrests.
Seat Cushion
Use the view hole to align and
position the seat assembly onto
the seat post. Pull down on the
seat release lever and attach
the cushion back to chair frame.
View Hole
Be sure to fully charge the battery before initial use.
4Attaching the Battery
Grasp the battery handle and
align the battery with the
projections at the bottom of the
compartment. Press on the top
of the battery to insert it. The tail
lamp will light up and then shut
off. You're done!
Tail Lamp
BasicsAssembly iPhone App Freewheel Mode Charging Disassembly Trouble shooting
Seat Release Lever

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2.Basic Operations
Getting in Make sure that the display is off before sitting in the seat.
1
Powering ON Check that the display lights up when pressing the power button.
2
Steering &
turning Slowly press the directional towards the direction you want to move.
3
Stopping To stop the device, remove your hand from the directional controller.
4
Power OFF Check that the display turns off when pressing the power button.
5
Getting out Make sure that the power is switched off (the display is off) before
getting out of the device.
6
Be sure to turn off the power before getting in and out of the device.
Display
Battery level is displayed
from 0% to 100%
Horn
to let people know you
are there
Speed Up / Down
Power Button
BasicsAssembly iPhone App Freewheel Mode Trouble shooting
Directional Controller
Assembly
Control Pad
Charging Disassembly
Directional
Controller

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Never release brakes on inclines.
Make sure you are on a level surface before releasing them.
1.Download the WHILL Ci app from the Apple app store
2.Make sure Bluetooth is turned “ON” on the iPhone
(This is how the iphone connects to the Model Ci)
3.Open the app, and enter the App login ID and password
(The login ID and password can be found on the back cover of the User Manual)
4.Press connect, then start driving remotely, or configure the speed settings
To manually move the Model Ci,
push down on the red brake
release levers on both sides.
The freewheel mode can be used
when the Model Ci is out of
charge or otherwise inoperable
3.iPhone App
4.Freewheel Mode
12:34 PM12:34 PM
Hello
Welcome to the WHILL
Transportable iPhone app
First, let’s connect to your device
NEXT
Brake Release Lever
BasicsAssembly iPhone App Freewheel Mode Trouble shootingCharging Disassembly

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5.Charging
2Charging battery detached from the device
Detach the battery from the device.
Plug the charger into a standard wall outlet.
Check to make sure that the charger lamp has turned red.
Unplug the charging connector and close the lid of the charger port.
Mount the battery back on the device.
Open the lid and plug the connector into the charger port. Charging starts when
the charger lamp flashes green. At this time, the gauge on the side
of the battery will also flash to indicate the charging status.
The battery is fully charged when the green light stops blinking and remains on.
The battery gauge will turn off. To check the remaining battery charge,
push the [battery level check] button.
Battery level
check button
Battery gauge
Detach the battery from the device.
Battery level
check button
Battery gauge
Charger port
BasicsAssembly iPhone App Freewheel Mode Charging Disassembly Trouble shooting
1Charging battery while mounted on the device
Move the vehicle close to a wall outlet and power off.
The battery is fully charged when the green light stops blinking and remains on.
Unplug the charging connector and close the lid of the charger port.
Plug the charger into a standard wall outlet.
Check to make sure that the charger lamp has turned red.
Open the lid and plug the connector into the charger port.
Charging starts when the charger lamp flashes green.

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BasicsAssembly iPhone App Freewheel Mode Charging Disassembly Trouble shooting
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Lift the basket up to remove the velcro fastener at the bottom that secures it to the front drive base.
Pivot the basket forward while still holding it up, and release it from the rear drive base.
Removing the Storage Basket
1
Remove the battery by grasping its handle and pulling it
towards you.
Check that the battery is not locked.
Removing the Battery
4Removing the Front Drive Base
Pull the base release lever
towards you.
Grab handle A and separate
the front drive base from the
rear drive base.
Front drive base assembly:
handle at the tip of the
footplate and handle A
Rear drive base assembly: a
handle above the battery
compartment and
The anti-tip bar
Handles for transportation
*support the rear drive base with your hand when detaching to make
sure it does not topple over.
Base Release Lever
Handle A
2Removing the Seat
Remove the storage basket
hooks from the accessory
post.
Pull the seat release lever
towards you.
Hold the armrests and lift the
seat assembly straight up and
off the rear drive base. Lay
the seat assembly down.
Accessory Post
Seat Release Lever
6.Disassembling for storage or transport

7.Troubleshooting
Error Messages
If a failure or malfunction occurs, an error message will be displayed on the control pad screen.
The following is a list of display icons and voice messages, as well as possible causes and solutions.
Lower Arms and restart
Restart without touching
the directional controller
Pull up the red brake
release levers and restart
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Caution: Battery
temperature low. Speed
restricted
Battery temperature
normal. Speed restriction
removed
Caution: Slope angle
exceeds 10The directional controller
was operated with the
arm lifted up
The power was turned ON
while moving the
directional controller
The brake was
released
The charger was
connected while the
power was ON, or the
device was turned ON
while charging
Low battery
The Battery is in low
temperature mode
(below 32 F)
Low temperature mode
is off
(battery temperature has
reached above 32F)
The device is on a steep
slope
Lower the arm.
Power back ON
without touching
the directional Controller.
Lock the brakes.
Disconnect the
charger.
Recharge battery.
Move to a location where
the temperature is
higher than 32F.
-
Move to a surface at no
more than 10 incline.
Display Icon Voice Message Cause Solution
BasicsAssembly iPhone App Freewheel Mode Charging Disassembly Trouble shooting
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