WMF 5000S User manual

Series 1910 33 4028 1010 02.2015
User Manual
01.01.001
Coffee machine English

2
User Manual WMF5000 S
|
Congratulations on the purchase of your
WMFcoffee machine.
The WMF5000 S coffee machine is afully automatic
single cup machine for espresso, café crème,
cappuccino, milk coffee, latte macchiato, milk foam
and hot water.
With its optionally available powder hopper, the
WMF5000 S can also make hot chocolate with milk or
milk foam.
Follow the User Manual
> Read the User Manual carefully prior to use.
> Please refer to the User Manual, paying
special attention to the safety instructions
and Safety chapter.
> Ensure that the staff and all users have
access to the User Manual.
Hazard to life due
toelectricalshock
• The voltage inside the coffee machine is
ahazard to life.
> Never open the housing.
> Never loosen the screws, and do not remove
any housing parts.
Conditions for usage
andinstallation
• In the event of failure to comply with
maintenance information and the
specifications in the Technical Data chapter,
no liability is accepted for any resultant
damage.
> Follow the User Manual.
CAUTION
Follow the User Manual signs and
symbols
page 16
Follow the Safety chapter
wstarting on page 6
WARNING
Follow the Safety chapter
wstarting on page 6
IMPORTANT
Technical data
wstarting on page 85
Maintenance
wstarting on page 73
Introduction and General information

3
User Manual WMF5000 S
Table of Contents
Table of Contents 3
1 Safety 6
1.1 General safety instructions 6
1.2 Intended use 12
1.3 Conditions for usage and installation 13
2 Introduction 14
2.1 Parts of the coffee machine 14
Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Glossary .........................................................................17
3 Operation 18
3.1 Operation safety instructions 18
3.2 Switch on coffee machine 19
3.3 Milk or milk foam 19
3.3.1 Connect up the milk. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
3.4 Beverage dispensing 20
Cancel beverage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
3.5 Preselection pads (optional) 20
3.6 Hot water dispensing 20
3.7 Steam dispensing 21
3.7.1 AutoSteam (optional) ..............................................................22
3.7.2 EasySteam (optional) ..............................................................22
3.8 Height adjustment ofthecombispout 23
3.9 Bean hopper/powder hopper 23
3.10 Manual insert (optional) / tabletinsert 24
3.11 Grounds container 25
3.12 Grounds disposal through thecounter (optional) 25
3.13 Drip tray 26
3.14 Switch off the coffee machine 26
4 Software 27
4.1 Overview 27
Ready to operate ..................................................................27
“Ready to operate” display pads ......................................................27
Main menu functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Menu control pads .................................................................28
Messages on the display ............................................................28
4.2 Ready to operate 29
“Ready to operate” display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
4.2.1 “Ready to operate” display pads ......................................................29
Beverage buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
“Warm rinse” pad. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Barista pad - coffee strength ........................................................29
4.2.2 SteamJet cup warmer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
4.3 Care 31
Cleaning programs .................................................................31
CleanLock ........................................................................31
Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Fill milk system (DynamicMilk). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
4.4 Beverages 33
General information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Cup volume, multiple brewing, anddispensingoption ....................................34
Change recipes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Text and illustration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Table of Contents

4
User Manual WMF5000 S
Table of Contents
4.5 Operating options 39
Button layout .....................................................................39
Level switching. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Button allocation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Rinsing signal .....................................................................40
Caffeine-free .....................................................................40
S-M-L . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Self-service mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Barista pad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
“Warm rinse” pad. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
SteamJet pad (optional).............................................................42
Manual insert (depending on the model) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Beverage preselection ..............................................................42
PostSelection .....................................................................43
Cancel beverage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Menu pad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Error message .....................................................................43
4.6 Information 44
Last brewing cycle .................................................................44
Timer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Care.............................................................................44
Water filter and descaling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Journal ..........................................................................44
User Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
4.7 Accounting 45
Counter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Vending machines .................................................................45
4.8 PIN rights 46
Cleaning PIN. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Settings PIN ......................................................................46
Accounting PIN. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
4.9 Timer 47
Detail view of current day . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Set timer switching times ...........................................................47
Date/Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Daylight saving time ...............................................................47
Timer state .......................................................................47
Timer overview and setting the timer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Button layout state ................................................................48
Button layout overview .............................................................48
Eco-mode state ...................................................................49
Eco-mode overview ................................................................49
4.10 System 49
Milk and foam ....................................................................49
Illumination ......................................................................50
Switch-off rinsing .................................................................50
Display brightness .................................................................51
Reduce brightness .................................................................51
Touch display calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Eco-mode ........................................................................51
Temperature ......................................................................52
Water filter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Machine configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
4.11 Language 53
4.12 Eco-mode 53
4.13 USB 54
Load recipes ......................................................................54
Load cup symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Save recipes ......................................................................54

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User Manual WMF5000 S
Table of Contents
Export counters ...................................................................54
HACCP export .....................................................................54
Data backup ......................................................................55
Load data ........................................................................55
Load language ....................................................................55
Firmware update ..................................................................55
5 Other settings 56
5.1 Set grinding degree 56
6 Care 57
6.1 Care safety instructions 57
6.2 Cleaning intervals overview 59
6.3 Cleaning programs 60
6.3.1 System cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
6.3.2 Mixer rinsing .....................................................................61
6.3.3 Milk system cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
6.3.4 Foamer rinsing ....................................................................63
6.3.5 Foamer rinsing (DynamicMilk) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
6.4 Manual cleaning 64
6.4.1 Clean the operating panel (CleanLock) .................................................64
6.4.2 Clean the grounds container (groundschute, optional) ...................................64
6.4.3 Clean the drip tray .................................................................65
6.4.4 Clean the housing .................................................................65
6.4.5 Clean the milk system manually (EasyMilk) ............................................66
6.4.6 Clean combi spout manually (DynamicMilk). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
6.4.7 Clean the mixer ...................................................................67
6.4.8 Clean the bean hopper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
6.4.9 Clean the powder hopper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
7 HACCP cleaning schedule 71
8 Maintenance and descaling 73
8.1 Maintenance 73
8.2 WMFService 74
9 Messages and instructions 75
9.1 Messages for operation 75
9.2 Error messages and malfunctions 76
9.3 Errors without error message 78
10 Safety and warranty 80
10.1 Hazards to the coffee machine 80
10.2 Directives 82
10.3 Duties of the owner/operator 83
10.4 Warranty claims 84
Appendix: Technical data 85
Technical data for coffee machine 85
Appendix: Accessories and spare parts 88
Index 90

6
User Manual WMF5000 S
Safety
1 Safety
Misuse
• Failure to follow the safety
instructions can result in death or
serious injury.
> Follow all the safety instructions.
1.1 General safety instructions
Hazards to the operator
At WMF, safety is one of the most essential
product features. The effectiveness of the
safety devices can only be ensured if the
following points are observed:
> Read the User Manual carefully
prior to use.
> Do not touch hot machine
components.
> Do not use the coffee machine if
it is not working properly or if it is
damaged.
> Use the coffee machine only when
it is completely assembled.
WARNING
CAUTION

7
User Manual WMF5000 S
Safety
> Built-in safety devices must never
be altered.
> This device can be used by children
of age 8or greater while under
continuous supervision, as well as
by persons with reduced physical,
sensory, or mental capabilities or
lack of experience or knowledge,
once they have been instructed in
the safe use of the machine and
the risks associated with it.
> Children may not play with the
device.
> Cleaning and user maintenance
must not be performed by
children.
CAUTION

8
User Manual WMF5000 S
Safety
Despite the safety devices, every coffee
machine poses potential hazard if
incorrectly used. Please observe the
following instructions when using the
coffee machine so as to prevent injury and
health hazards:
Hazard to life due
toelectricalshock
• The voltage inside the coffee
machine is ahazard to life.
> Never open the housing.
> Never loosen the screws, and do
not remove any housing parts.
> Never use adamaged power cord.
> Avoid damage to the power cord.
Do not kink or crush it.
WARNING

9
User Manual WMF5000 S
Safety
Burn hazard/scalding hazard
• When dispensing beverages and
steam, hot liquid comes out of the
spouts. The adjacent surfaces and
spouts become hot.
> When dispensing beverages and
steam, do not reach beneath the
spouts.
> Do not touch the spouts
immediately after dispensing.
> Always place asuitable cup under
the spout before dispensing
beverages.
Risk of injury
• Long hair could become caught in
the grinder head and drawn into
the coffee machine.
> Always protect hair with ahairnet
before removing the bean hopper.
CAUTION
CAUTION

10
User Manual WMF5000 S
Safety
Bruising or crushing hazard/
risk of injury
• The coffee machine contains
moving parts that can cause finger
or hand injury.
• Closing the operating panel can
cause acrushing hazard.
> Always switch off the coffee
machine and unplug the mains
plug before reaching into the
coffee grinder or the opening of
the brewing unit.
> Carefully and gently close the
operating panel.
Health hazard
> Only use products that are suitable
for consumption and for use with
the coffee machine.
> The powder hopper, the bean
hopper, and the manual insert may
only be filled with materials for
the use intended.
CAUTION
CAUTION

11
User Manual WMF5000 S
Safety
Health hazard
• The milk system cleaner and the
cleaning tablets are irritants.
> Follow the protective measures
on the packaging of the cleaning
agent.
> Only put in cleaning tablet after
adisplay message.
Health hazard/
irritation and scalding hazard
• During cleaning, hot cleaning
solution and hot water run out of
the combi spout and out of the
hot water spout.
• The hot liquids can irritate the
skin, and the heat poses aburn
hazard.
• The drip tray may contain hot
liquids.
> Never reach under the spouts
while cleaning.
> Ensure that no one ever drinks the
cleaning solution.
> Move the drip tray carefully.
CAUTION
CAUTION

12
User Manual WMF5000 S
Safety
Slipping hazard
• Fluids can be discharged from the
coffee machine if used improperly
or if errors occur. These fluids can
cause aslipping hazard.
> Regularly check whether the
coffee machine is leaking, and
make sure no water is coming out.
1.2 Intended use
Misuse
• If the machine is used other than
as intended, this could lead to
arisk of injury.
> The coffee machine may be used
only as intended.
The WMF5000 S is designed to dispense beverages made with
coffee and/or milk and/or powder (such as choc or topping) into
suitable containers. This device is intended for industrial and
commercial use and should be operated by experts or trained
users in stores, offices, restaurants, hotels, or similar points of
use. It can also be used in adomestic environment. The device
can be used as aself-service device if it is supervised by trained
personnel.
CAUTION
WARNING

13
User Manual WMF5000 S
Safety
The use of the device is subject to this User Manual. Any other
use or use that goes beyond the aforementioned is considered
incorrect use. The manufacturer shall not be liable for any
damage resulting from this.
Under no circumstances may the WMF5000 S be used
to dispense and heat liquids other than coffee, hot
water (beverages, cleaning) or milk (cooled, pasteurised,
homogenised, UHT).
1.3 Conditions for usage and installation
Risk of fire
> The safe distances indicated in the
technical data must be maintained.
Risk of fire and accidents
> The conditions for installation and
use must be met.
Any necessary on-site preparatory work for electricity, water and
drainage connections at the customer‘s premises is to be arranged
by the machine owner/operator. The work must be carried out
by authorized installation technicians in compliance with general,
country-specific and local regulations. The WMFservice engineers
may only connect the coffee machine to existing prepared
connection points. WMFService is neither authorized nor
responsible for carrying out any on-site installation work prior
to connection. The potential equalisation terminal is installed by
WMFService if needed.
WARNING
Technical data
wpage 85

14
User Manual WMF5000 S
Espresso Cappuccino
Café crème Latte macchiato
Milk Choc Milk coffee
Chociatto Foam
1/2
DI_01_01_01_00
21
20
15
16 17 1918
1
13
14 22
1
2
4
10
9
7
6
5
8
1
12
11 3
Introduction | Parts of the coffee machine
2 Introduction
2.1 Parts of the coffee machine
Display

15
User Manual WMF5000 S
Introduction | Parts of the coffee machine
1Bean hopper (up to2)
2Powder hopper for one or two types of powder (optional)
3Manual insert/tablet insert
4Touch display for beverage buttons and settings
5Hot water spout
6Grounds container
7SteamJet cup warmer
8Removable drip tray with drip grid
9Steam outlet (optional)
10 Combi spout with integrated milk foamer
11 Operating panel
12 Side illumination
13 ON/OFF switch (operating panel open)
“Ready to operate” display
14 Beverage buttons
15 Barista pad
16 “Warm rinse” pad
17 SteamJet pad
18 Page up and down
19 Eco-mode display
20 Menu pad (opens the main menu)
21 Beverage pads for hot water and steam
22 Message pad

16
User Manual WMF5000 S
Introduction
User Manual Signs and Symbols
Personal injury safety instructions
If the safety instructions are not followed, this
could lead to mild to severe injury in case of
improper use.
Personal injury safety instructions
If the safety instructions are not followed, this
could lead to mild injury in case of improper
use.
Electrocution Hot steam
Bruising or
crushing hazard Hot surfaces
Slipping hazard
Notice of property damage
• to the coffee machine
• for the installation location
> Always follow the User Manual.
Instructions/Tip
• Instructions for safe use and tips for easier
operation.
Call up the main menu
Touch the “Main menu” pad
The main menu is displayed.
There are other display options wMain menu.
WARNING
Safety instructions
Follow the Safety chapter
wstarting on page 6
CAUTION
Operation safety instructions
wpage 18
Care safety instructions
wpage 57
Follow the Safety chapter
wstarting on page 6
IMPORTANT
Observe the Warranty chapter
wstarting on page 84
Technical data
wstarting on page 85
NOTE
TIP

17
User Manual WMF5000 S
Introduction
Glossary
Term Explanation
• • Listings, selection options
Individual steps
Text in italics Description of coffee machine state and/or explanations
ofautomatic steps.
Additions Components of arecipe for abeverage, in addition
tocoffee, such as milk, milk foam, Choc.
Barista Professional coffee server
Beverage dispensing Dispensing coffee, hot water, or powdered beverages
Capacity For example: the capacity of the water filter in litres
Carbonate hardness Quoted in °dKH. The water hardness is ameasure of
thecalcium dissolved in the drinking water.
Choc Hot chocolate
Combi spout Standard is double spout. Option available for single
spout.
Decaf Decaffeinated coffee
Grounds chute wGrounds disposal through the counter, page 25
Main water supply tap Water stop valve, angle valve
Milk system Combi spout and milk hose
Mixer system Complete module, mixer with portion controller for
powder beverages
Powder beverages Such as Choc or Topping
Pre-infusion Prior to brewing cycle, coffee is briefly infused in order to
ensure amore intense release of its aromatic substances.
Pressing Automatic pressing of ground coffee prior to brewing
cycle.
Rinsing Intermediate cleaning
SB mode
(self-service mode)
Self-service customer operation

18
User Manual WMF5000 S
Operation | Operation safety instructions
3 Operation
3.1 Operation safety instructions
Burn hazard/scalding hazard
• When dispensing beverages and steam, hot
liquid comes out of the spouts. The adjacent
surfaces and spouts become hot.
> When dispensing beverages and steam, do
not reach beneath the spouts.
> Do not touch the spouts immediately after
dispensing.
> Always place asuitable cup under the spout
before dispensing beverages.
Health hazard
> Only use products that are suitable for
consumption and for use with the coffee
machine.
> The powder hopper, the bean hopper, and
the manual insert may only be filled with
materials for the use intended.
CAUTION
Follow the Safety chapter
wstarting on page 6
CAUTION
Follow the Safety chapter
wstarting on page 6

19
User Manual WMF5000 S
Operation | Switch on coffee machine
3.2 Switch on coffee machine
Slide the operating panel upward
The ON/OFF switch is on the right side, behind the
operating panel.
Press the ON/OFF switch
Coffee machine switches on and heats up.
An automatic warm rinsing starts.
When the coffee machine is ready to dispense
beverages, the “Ready to operate” display appears.
The coffee machine can be switched on and switched
off using the timer.
3.3 Milk or milk foam
3.3.1 Connect up the milk
Bruising or crushing hazard/
risk of injury
• Risk of pinching due to rotating gears.
> Do not open the milk pump. The milk
pump may be opened only by the Service
department.
With WMFCooler (EasyMilk,DynamicMilk)
Remove the milk container out of the cooler
Push the milk container lid back
Pour milk into the milk container
Place the lid back on the container
Insert the adapter on the milk hose into the
connection in the milk container lid
Push the milk container back in carefully
PIN access control
wPIN rights
page 46
Set timer switching times
wTimer
page 47
CAUTION
Milk container

20
User Manual WMF5000 S
Operation | Beverage dispensing
3.4 Beverage dispensing
Touching the beverage buttons triggers dispensing of
the beverage selected.
• Lit up button = ready to dispense
• Unlit button = not ready to dispense/
button disabled
Place acup of the appropriate size beneath the
combi spout
Touch the desired beverage button
Cancel beverage
Touch the desired beverage button again
3.5 Preselection pads (optional)
Depending on the model, preselection pads such as the
caffeine-free pad may be available on the display.
These are preselection pads that define the desired
preselection prior to beverage selection via the
beverage buttons.
3.6 Hot water dispensing
Place acup of the appropriate size beneath the hot
water spout
Touch the hot water button
Dispensing occurs according to the dispensing option.
Espresso Cappuccino
Café crème Latte macchiato
Milk Choc Milk coffee
Chociatto Foam
1/2
DI_01_01_01_00
Button allocation
wOperating options
page 39
Caffeine-free
Example:
Caffeine-free pad